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Holiday Inn Express Hotel & Suites Bay City

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Holiday Inn Express Hotel & Suites Bay City
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136 Reviews from our TripAdvisor Community

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Showing 135: English reviews
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Indian River, Michigan
Reviewed 4 weeks ago via mobile

The hotel is in a great location close to restaurants and stores. We have stayed there 3 times in the past. It's a pet friendly hotel. But, on our last visit we felt the housekeeping is lacking. Found hair in the tub. Bathroom had an odor. We will be looking for somewhere else to stay.

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Helpful?
Thank Penny T
Dawn C, Front Office Manager at Holiday Inn Express Hotel & Suites Bay City, responded to this review

Dear Penny T. Thank you for taking the time to write a review, we appreciate your feedback and would like to apologize for any housekeeping issues you encountered during your stay. Please know we have relayed your comments to our housekeeping department so that we can make any necessary improvements. We value your comments and welcome the opportunity to serve...

Reviewed January 16, 2017

Over the past 10 years , I've stayed here many times. GR8 Staff. Rooms are clean. Beds are comfortable. Staff will help with best dining in the area , pizza , even coupons. Easy highway access. Public computers, ice machines , microwave in room , as well as refrigerator.

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Helpful?
Thank Chris W
Dawn C, Front Office Manager at Holiday Inn Express Hotel & Suites Bay City, responded to this review

Dear Chris W. We can't thank you enough for your loyalty and patronage over these past years! We love seeing the familiar faces of all of our returning guests. Our staff truly appreciates all of your positive feedback and look forward to having you visit us for the next 10 years. Thank you again! Tammi C. Assistant General Manager

Reviewed January 10, 2017 via mobile

Great place to stay it was clean the staff was great and the breakfast was way more than expected!! I will definitely be back!! I was a little disappointed that there was no hot tub but they did have a fitness room to make up for it and a pool. Beds were really comfortable and top of the line shampoos...

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Helpful?
Thank Michelle W
Dawn C, Front Office Manager at Holiday Inn Express Hotel & Suites Bay City, responded to this review

Dear Michelle, Thank you so much for your terrific review and for choosing to stay with us for your New Year's get away. We were very happy to hear you had a great stay and you will be visiting us again, we look forward to seeing you. Happy New Year! Best Regards, Tammi C. Assistant General Manager

Reviewed November 15, 2016 via mobile

I spent one night at Bay City's Holiday Inn Express. My check-in experience was very good. The clerk on duty was very pleasant and offered me a room upgrade without my asking. The breakfast area is large and very clean. My only concern was the mattress. Way too soft for my taste. All in all a positive overnight stay.

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Helpful?
Thank Cyclonegup
Dawn C, Front Office Manager at Holiday Inn Express Hotel & Suites Bay City, responded to this review

Dear Valued Guest, Thank you so much for your fantastic review. I'm very happy to hear your stay was a positive experience and you enjoyed your upgrade. Our staff appreciates your feedback and we look forward to you visiting us again soon. Best Regards, Tammi C. Assistant General Manager

Lehigh Acres, Florida
Reviewed November 1, 2016

The staff was extremely helpful. The room was clean and the bed was comfortable. Liked that there were several restaurants close by. They had a nice selection of breakfast food to choose from in the morning.

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Helpful?
Thank 850deannac
Dawn C, Front Office Manager at Holiday Inn Express Hotel & Suites Bay City, responded to this review

Dear 850deannac, Thank you so much for your great review. I was glad to hear you enjoyed our breakfast and were able to take advantage of the dining options near the hotel. We look forward to your next visit with us. Sincerely, Tammi C. Front Desk Supervisor

Findlay, Ohio, United States
Reviewed October 21, 2016 via mobile

We stayed here a week ago and enjoyed it well enough. There were restaurants around the hotel, our room was clean, they had a crib for our baby, and our older son enjoyed the pool as well. It also seemed to be nice and quiet, we couldn't here any noise from any of the other rooms.

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Helpful?
Thank Megan A
Dawn C, Front Office Manager at Holiday Inn Express Hotel & Suites Bay City, responded to this review

Dear Megan, Thank you so much for taking the time to write a review, we appreciate all of your positive feedback. I was very happy to hear your son enjoyed our pool. We look forward to seeing you again soon. Sincerely, Tammi C. Front Desk Supervisor

Florida
Reviewed October 6, 2016

Just wondering why H.I. X seems to always ask $20 or so more per nights than their equal competition. The place was nice but the workers left really early and there was a lot of hall noise. Wish hotels would put all workers on ground level. The room was nice and bed comfortable. But why not an extra comfort chair...

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Helpful?
Thank Annatha
Dawn C, Front Office Manager at Holiday Inn Express Hotel & Suites Bay City, responded to this review

Dear Annatha, Thank you for taking the time to write a review. Please let me apologize for the noise issue you experienced during your stay. We will definitely take your suggestions into consideration. We appreciate your positive feedback and hope you visit us again soon. Best Regards, Tammi C. Front Desk Supervisor

Sarnia, Canada
Reviewed September 11, 2016

We stayed for an anniversary weekend. Nice hotel. Comfortable beds, large rooms. We stayed in the executive suite it was well equipped. Lots of room. Separate area for sitting with its own tv. More channels than I had expected. Breakfast was ok. The only complaint was that it was far away from down town. However there was a Grocery store...

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Helpful?
Thank Pam D
Dawn C, Front Office Manager at Holiday Inn Express Hotel & Suites Bay City, responded to this review

Dear Pam D, Thank you so much for your great review! I was very happy to hear that you enjoyed your stay in our executive suite and hope you had a wonderful anniversary. Hope to see you again the next time you visit our area. Best Regards, Tammi C. Front Desk Supervisor

West, Texas, United States
Reviewed September 7, 2016

We had an unexpected stay in Bay City and found the Holiday Inn Express. It was exactly what we needed- a clean, quite place, to sleep, refresh, and be on our way early the next the morning. Check in was super quick with a friendly and efficent front desk manager. I would recommend this hotel. please note: we did not...

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Helpful?
Thank MtCowpony
Dawn C, Front Office Manager at Holiday Inn Express Hotel & Suites Bay City, responded to this review

Dear Mt Cowpony, Thank you so much for that terrific review! Your positive feedback is very appreciated. We hope when you are back in our area you will be able to stay for breakfast. Best Regards, Tammi C.

Louisville, Kentucky
Reviewed September 7, 2016 via mobile

Stayed here a couple of nights while house hunting in the area. Really nice hotel! The room was spacious and very clean. The front desk staff was always friendly and welcomed us back each time we'd walk in from the day. Breakfast was delicious and offered a good variety. Only issue I had was that I wished the coffee was...

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Helpful?
Thank ESKK4
Dawn C, Front Office Manager at Holiday Inn Express Hotel & Suites Bay City, responded to this review

Dear Valued Guest, We were so happy to have you stay with us during your house hunting. Thank you so much for all of your kind words regarding our staff, it was very appreciated. We were happy to hear you enjoyed our breakfast and we will be looking into the coffee issue. Hope to see you again soon. Sincerely, Tammi...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay Smart at Holiday Inn Express Hotel & Suites Bay City-East near the heart of historic downtown Bay City, Michigan. Whether traveling on business or pleasure our Bay City hotel in the tri-city area of Midland, Bay City or Saginaw, is conveniently located one-half mile from I-75 & US-10. This Bay City hotel provides convenient access to MBS Airport, Frankenmuth area corporations such as Accenture, Dow Chemical, Fabiano Bros. and exciting leisure attractions. Bay Antique Center, Michigan s largest Antique District, is just minutes from our Bay City hotel & encompasses several eateries and pubs. If you are looking for more contemporary shopping, Bay City Mall boasts many of your favorite stores such as Younkers, Target & JCPenney. Prefer the arts? Bay City offers Studio 23 Art Center, State Theatre, Bay County Historical Museum and Delta College Planetarium. Our Bay City hotel offers beautiful guest rooms, suites & executive whirlpool rooms with all of the comforts of home from pillow top mattresses to our 32 HDTV & complimentary HSIA. Enjoy exercising in our fitness center followed by a refreshing swim in our indoor pool. Complete your stay by enjoying your complimentary breakfast bar featuring eggs or omelets, fresh fruit & yogurts & our world famous cinnamon rolls. The Holiday Inn Express & Suites is looking forward to your arrival on your next visit to Bay City. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Bay City

Address: 3959 Traxler Ct, Bay City, MI 48706-9283
Location: United States > Michigan > Bay City
Price Range: $94 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Bay City 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Bay City
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Hotel & Suites Bay City staff and other travelers.
2 questions
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Onaway, Michigan
9 days ago
Onaway, Michigan
9 days ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Bay City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you want away from any noise , ask , they know which areas are the quietist.”
 of 5 bubbles chriswL9518PM, Jan 16, 2017 | Read review
“walking distance to restaurants”
 of 5 bubbles Annatha, Oct 6, 2016 | Read review
“Room tip - get a room on the third floor - otherwise you hear everyone walking above you.”
 of 5 bubbles aregier, Mar 10, 2016 | Read review
“Top floor end of hall was nice and quiet.”
 of 5 bubbles X9835BTlisas, Nov 14, 2015 | Read review
“This Holiday Inn is pricey compared to its competition in the area”
 of 5 bubbles McBible, Sep 23, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question