I arrived at 3am after 16 hour drive, no reservation. Staff was very accommodating and friendly. Got me checked in and to my bed quickly. I had a pleasurable experience with staff and the rate for two nights was excellent for the quality of the room.
We are NEVER disappointed with our stays at this hotel. This is our "go to" hotel whenever we are in the Battle Creek area. It is our get-a-way for some R & R. The hotel and particularly the rooms are clean (a top priority for us), the beds are super comfortable, the…
Stay was nice overall, just extremely upset that the hot tub didn't work. They should let people know when something is not in service, my husband was looking forward to relaxing in it and couldn't. Only one jetv worked on it and it was Luke warm water .... Rooms were clean…
There was a maintenance issue with the shower/tub not draining properly and a lack of friendly and helpful service for breakfast. Front staff was both friendly, helpful, and caring. They provided a free hideaway bed and made the check-in and check-out process smooth and simple.…
Bathroom not ADA compliant. My wife could not shower for lack of proper configuration. Toilet too far from side wall and no side grab bar. Look elsewhere if you need an accessible room. Made the specific ADA reservation weeks ahead of time.
"Families - grab a 1st floor room - little ones enjoy traipsing around, and 1st floor never disturbs the folks below :)"
"DO NOT stay on highway side. DO NOT stay on 2nd floor."
"Given the elevated highways in the aera, the lower floors are probably better."
"Stay on the South side of the hotel away from the highway"
"Pick a high floor"