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All reviews front desk marriott hotel the shuttle driver lounge area small bar housekeeping staff clean rooms business travel late check great customer service fitness room convenient location jackie victoria bistro parking college
This hotel is by far the best there is in this area! From the manager, assistant manager, Alisha, Christian, Zach, ladies at Starbucks in the morning, and Victoria - all are first class! Victoria is the best bar tender in New England! My room is...More
All I ask for when staying somewhere is clean rooms, Friendly staff and quiet rooms. The staff were beyond friendly. I was shocked to see other reviews of complaints about the staff. We were treated as if they valued our stay the whole time and...More
If you stay here don't expect any service without a STRUGGLE. The front desk people have an indifferent attitude. I did not see ONE smile. No one greeted you warmly. They will try to get away with not offering you anything by making excuses. Even...More
Date of stay: October 2018
Response from Hannah S, Manager at Courtyard WorcesterResponded October 17, 2018
Thank you for taking the time to provide feedback on your recent stay with us.
Our goal is for you to have a hassle free, memorable stay when staying with us and we unfortunately fell short of this. I want to express our...More
I was so impressed with the sincere, friendly, and helpful staff at The Courtyard Worcester. I encountered several staff members during my brief stay (custodians and paint staff on the elevator, housekeeping staff in the fitness room, the bartender in the the bar, breakfast and...More
This Courtyard was a good experience from the moment I arrived. They were helpful, courteous, and very nice! The room was big and included a small refrigerator (which I didn't use), a microwave, and coffemaker (with coffee). Everything was clear, in great working order and...More
Enjoy fresh, contemporary, newly renovated accommodations, supreme amenities and warm, friendly service when traveling to Worcester, Massachusetts at the Courtyard Worcester hotel. Conveniently located in …Morethe heart of Worcester - moments from the DCU Center, Worcester Art Museum and Mechanics Hall, and less than 5 miles from Worcester Regional Airport - our well styled hotel is equally suited for business trips, family vacations and weekend getaways. Less
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Response from Colwen_MGMT | Property representative |
Thank you for inquiring about our hotel! Our Fitness Center is open 24hrs and is accessible with a guest key card. We have two treadmills, free weights, one elliptical, one recumbent bike and a bench. We... More
Thank you for inquiring about our hotel! Our Fitness Center is open 24hrs and is accessible with a guest key card. We have two treadmills, free weights, one elliptical, one recumbent bike and a bench. We hope to see you soon!
Peter D'Angelo, GM