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Courtyard Worcester

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Courtyard Worcester
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191 Reviews from our TripAdvisor Community

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Showing 189: English reviews
Level Contributor
110 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The lobby is welcoming and so is the staff. Very professional and efficient. I will be traveling to the area frequently the next several years so am hoping to find a regular place. Have to think about this one. The room construction is very cheap... The floors and walls are thin , not the typical courtyard I'm used to. Felt... More 

Helpful?
Thank Paul S
ColwenHotels-MGMT, General Manager at Courtyard Worcester, responded to this review

Paul, Thank you for staying with us during your recent time in Worcester. I am very sorry that you did not sleep well during your stay with us; noise from surrounding rooms can be a challenge for any hotel. Providing a restful night is a hallmark of our business and my apologies that this was not your experience. I do... More 

Washington DC, District of Columbia
Level Contributor
78 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've been staying at the Courtyard Worcester for a few years now. While it's always been a nice property, it seems to be better each time I stay. Service was superb and efficient. Love the complimentary coffee at the bar - wish all the Courtyards would have this! The lounge area is huge with lots of comfortable seating - nice... More 

Helpful?
Thank mskrisanda
Boston, Massachusetts
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed 2 nights over Labor Day for a family wedding. Overall we had 10-12 rooms. Tricia Elkins, event manager, helped us with everything - rooms, salon for bridesmaids, venue for rehearsal dinner, transportation to/from dinner -- and had many helpful and practical suggestions for creating a great event and de-stressing during a wedding weekend. They welcomed everyone back after... More 

Helpful?
Thank Lynnew612
1 review
5 of 5 stars Reviewed 3 weeks ago

I booked a room at this Courtyard as a location for work meetings. Both the desk staff and management went above and beyond in working to meet requests I had made. I would recommend this hotel to anyone needing a room for business or personal travel.

Helpful?
Thank Glen B
New York City, New York
Level Contributor
241 reviews
182 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is in a good location. We arrived late and had a king room reserved at the triple AAA rate. We asked if we could have 2 queens but were told "no" because that is a different rate. We asked a few more questions - no,no. It seems like they are empowered by the "no" which is strange for... More 

Helpful?
Thank Happytravelinfamily
ColwenHotels-MGMT, General Manager at Courtyard Worcester, responded to this review

Dear Valued Guest, Thank you for choosing to stay with us. We are happy you enjoyed our location, however, I am sorry to hear about the other shortcomings in service you experienced. Please feel free to contact me at the hotel to further discuss your experience as we are always looking to improve. Thank you for your feedback. -Lisa Paglier,... More 

Kittery, Maine
1 review
4 of 5 stars Reviewed 3 weeks ago

Leo and Donette who worked in the Starbucks in the lobby were very nice and helpful! Leo was very charming LOL! Convenient hotel, we stayed there while we were at my nieces wedding. The hotel was clean, and I was comfortable/felt safe staying there.

Helpful?
Thank travelinggurl470
Saranac Lake, New York, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I was driving with my granddaughter coming for first post grad job interview. We arrived tired and frustrated by traffic to be warmly greeted by smiling and helpful staff. Check in was a breeze. Our room met all my expectations for cleanliness and amenities. Overall an excellent experience. She was stressed so having a convenient comfortable room was so great.

Helpful?
Thank Ginny C
Hope, Maine
Level Contributor
342 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Do not go here if you have a dog. They are NOT dog-friendly. Go to La Quinta. This Courtyard charged us an additional $100 for our old, quiet hotel-trained dog for one night, NON-REFUNDABLE. Disgraceful. We are platinum members and we spend over 150 nights a year in hotels, always Marriotts. Not any more. We expect to pay a minimal... More 

Helpful?
Thank Sonia T
ColwenHotels-MGMT, General Manager at Courtyard Worcester, responded to this review

Sonia, If you could, we ask that you please contact us at the hotel to confirm you were a guest of ours and are writing a review for the correct property as we are not a pet-friendly and do not have anything in our records for a $100 charge. However, the Worcester Residence Inn, which is also a Marriott Brand... More 

Ennis, Montana
Level Contributor
155 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed here for two nights. The desk staff very very friendly and helpful. Every interaction was top notch. The room was a little small, but with two queens in it, you obviously will be a little short on floor space. Rooms were clean and well maintained by the housekeeping staff. Ice machines were all working and full. The bistro... More 

Helpful?
Thank chris g
McKinney, Texas
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed August 23, 2016

Room was ok, could hear everyone in the hallway, even could hear the people in the room across the hall. Bar was nice, Husband and daughter said breakfast food was good. Every day people were parked in places that weren't parking spot (like the line area between the handicap spots, the corner areas and by the front door). Had a... More 

Helpful?
Thank MarineWife86
ColwenHotels-MGMT, General Manager at Courtyard Worcester, responded to this review

Dear Valued Guest, Thank you for taking time to provide feedback on your recent stay. We are very happy you enjoyed your room and that our breakfast satisfied your family. However, we are sorry to know you experienced shortcomings in other areas. We do you to have the opportunity to provide you with a more improved stay in the future... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy fresh, contemporary, newly renovated accommodations, supreme amenities and warm, friendly service when traveling to Worcester, Massachusetts at the Courtyard Worcester hotel. Conveniently located in the heart of Worcester - moments from the DCU Center, Worcester Art Museum and Mechanics Hall, and less than 5 miles from Worcester Regional Airport - our well styled hotel is equally suited for business trips, family vacations and weekend getaways. ... more   less 

Additional Information about Courtyard Worcester

Address: 72 Grove St, Worcester, MA 01605-2628
Location: United States > Massachusetts > Worcester
Price Range: $158 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Worcester 3*
Number of rooms: 130
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Also Known As:
Courtyard By Marriott Worcester Hotel Worcester
Worcester Courtyard
Worcester Marriott
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