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Holiday Inn Express Worcester Downtown

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Holiday Inn Express Worcester Downtown
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183 Reviews from our TripAdvisor Community

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Showing 178: English reviews
Brooklyn, New York
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here with the family on the way back from a New England summer road trip. The hotel was clean, updated, and had a friendly staff. We got in late after a long day of driving and did not stay in the area but the hotel was extremely convenient to the highway and served us well.

Helpful?
Thank opullara
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Setting is downtown Worcester within walking distance to main st and a block away from the dcu center. Clean rooms with nice touches and plenty of pillows. Rooms are spacious. Breakfast was great. Staff was attentive and helpful. They offer complimentary coffee in the lobby with togo cups in the lobby. I love coffee so this was a plus

Helpful?
1 Thank starlit1913
Peter D, General Manager at Holiday Inn Express Worcester Downtown, responded to this review

And we love that you were happy with our hotel. We find that our guests do appreciate the short walk to the DCU Center, our breakfast, clean and well maintained rooms and the overall service our staff provides. THank you so much for sharing your experience with us - please contact me directly should you return to Worcester so I... More 

Morpeth, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Good wifi beds comfortable - better than usual sheets for a holiday inn breakfast adequate although I do really dislike their cheese omlet and sausage combination - but the hard boiled eggs are good as are the bagels. Generally better value for money than other places in Worcester which is expensive for hotels

Helpful?
Thank christopherprance
Peter D, General Manager at Holiday Inn Express Worcester Downtown, responded to this review

Thank you for staying with us and for your comments about your visit to Worcester. I am glad that there were items on our breakfast which were to your liking. It is our goal to continue to provide a great value among the many Worcester hotels. We appreciate that you felt the same way and that our wifi and bedding... More 

Owego, New York
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 15, 2016

Our room was large, clean, and appeared to have been renovated within the past year. The bed was comfortable. Each of us had two pillows: one soft, one firm. We ran the a.c. fan at full blast all night (during a heat wave) so it was a bit noisy, but it was a steady, white noise. The room stayed at... More 

Helpful?
Thank Havcarwilgo
rwalker_detroit, Manager at Holiday Inn Express Worcester Downtown, responded to this review

Greetings Havcarwilgo: Thank you for your 5 star review of our property. We are truly humbled and honored that you enjoyed your stay. We are hoping that that the next time you are in Worcester, we are your first choice for overnight accomodations Thank you Richard Walker Corporate Director Of Revenue Management Holiday Inn Worcester More 

Boston, Massachusetts
Level Contributor
86 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed July 13, 2016

Hotel is conveniently located in downtown. It offers shuttle in down town locations. Nice clean rooms, refrigerator and decent AC. I did not turn on the TV and did not go to breakfast but it must be good. Friendly and accommodating staff made it lot better. Would visit and stay here again.

Helpful?
Thank UpperCapeResident
Peter D, General Manager at Holiday Inn Express Worcester Downtown, responded to this review

Thank you for sharing your comments about our hotel. We are very convenient to all of the points of interest in Worcester. Although you didn't have our breakfast it is good-from the pancakes to the warm cinnamon rolls you would have a great start to your day. Please contact me if your plans include a return to Worcester. It would... More 

Level Contributor
47 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 29, 2016

Our room was spacious with modern decor. The bathroom although not as roomy has good water pressure, and there is a tub along with a shower. The free breakfast is a nice plus- lots of choices pancakes, eggs, turkey sausage, bacon, cinnamon buns, yogurt, fresh fruit, etc. The front desk staff is friendly, but did not know much about directions.

Helpful?
Thank Maureen H
rwalker_detroit, Manager at Holiday Inn Express Worcester Downtown, responded to this review

Greetings Maureen H: Thank you for your positive feedback and review of our property. We take pride in our hotel and we are very happy that you enjoyed your stay with us. We hope to see you again the next time you are in town. Thank your for your patronage. Regards Richard Walker Corporate Director Of Revenue Management Holiday Inn... More 

Kingman, Kansas
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 18, 2016 via mobile

This hotel is a friendly staffed hotel. They try hard to accommodate what you need. I spent 4 nights here and the rooms are clean, beds are very comfortable. The Internet seems to be good even through peak evening hours. TV selection is good. Breakfast is your normal HIE breakfast. Strange thing is through breakfast room is on the second... More 

Helpful?
Thank Eric D
rwalker_detroit, Director of Revenue Management at Holiday Inn Express Worcester Downtown, responded to this review

Greetings Eric D. Thank you so much for your great review of our property. Our staff works hard to ensure that our guests enjoy our excellent accomodations during their stay with us. We do offer best parking in downtown Worcester compared to our sister properties. We hope to see you again in the very near future More 

New York, KY
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 15, 2016

We were on our way to the Maritime Provinces and spent the night in Worcester at the Holiday Inn Express. We had a room with a King and a hide away bed. Very roomy. Got a great night's sleep (my lower back can be an problem). Friendly staff and clean room. I would definitely stay there again.

Helpful?
Thank Brett C
rwalker_detroit, Corporate Director of Revenue Management at Holiday Inn Express Worcester Downtown, responded to this review

Greetings Brett C: Thank you for your five star review of our property. Our staff works very hard and we appreciate positive and glowing reviews and feedback. We hope to see you again the next time you are in Worcester Richard Walker Corporate Director of Revenue Management Global Vision Hotels More 

New York
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed June 15, 2016

The rooms were great and clean. The staff was very friendly. Special thanks to Stephanie who is very pleasant and accommodating. We were there for my son's graduation and the location of the hotel was great. The morning breakfast was also very satisfying.

Helpful?
Thank Ana D
rwalker_detroit, Director of Revenue Management at Holiday Inn Express Worcester Downtown, responded to this review

Greetings Ana D: Thank you for your five star review of our property. We appreciate your feedback and congratulations on your son's achievement. We will ensure that Stephanie our Front Office Manager is recognised by our General Manager for all of her hard work. We hope to see you again the next time you or your son is in the... More 

New Jersey
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed June 1, 2016

The Holiday Inn Express in downtown Worcester is well situated, being right downtown and just off the highway, close to the concert and sports arena, museums, and restaurants. The room was comfortable and service acceptable, but the bathroom was unacceptably small. If you were seated in the bathroom, you couldn't get the door open or closed, and I found the... More 

Helpful?
Thank disgruntled14
IHGService, Guest Relations Manager at Holiday Inn Express Worcester Downtown, responded to this review

Dear disgruntled14, Thank you for submitting your review of our hotel. I am pleased to note that you liked the comfortable rooms and good service. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. I am sorry that you were let... More 

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Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay in the heart of Worcester at the Holiday Inn Express Worcester Downtown. Enjoy a central location within walking distance from shops, restaurants, and entertainment venues. Catch a hockey game at the DCU Center, view a concert at the Worcester Palladium, or see a show at the Mechanics Hall and Hanover Theatre, all just steps from our hotel.A host of extra amenities await you at our Holiday Inn Express Worcester Downtown. Stay in touch with family and friends with free internet access in all guest rooms and public areas. Enjoy our complimentary Express Start breakfast every morning. With the fitness center and business center, it's easy to keep fit and on top of business on the road. Relax in a guest room and get a fantastic night's sleep on the clean and fresh bed. Host your next business meeting or social event in one of our meeting rooms and enjoy audio/visual equipment. ... more   less 

Additional Information about Holiday Inn Express Worcester Downtown

Address: 110 Summer St, Worcester, MA 01608-1212 (Formerly Hotel Worcester)
Location: United States > Massachusetts > Worcester
Price Range: $146 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Worcester Downtown 2.5*
Number of rooms: 96
Reservation Options:
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Also Known As:
Hampton Inn Worcester Hotel Worcester
Worcester Hampton Inn
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