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Hilton Garden Inn Worcester

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628 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Worcester
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Showing 612: English reviews
Syracuse, New York
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked this hotel with the intention of attending a concert at the DCU center. We were not expecting that much, our main concern was the proximity of the hotel to the venue. We arrived late in the evening on a Friday and the reception was both warm and friendly. We knew that this hotel was close to some hospitals... More 

Helpful?
Thank Alex B
Newport Beach, United States
1 review
5 of 5 stars Reviewed 1 week ago

I've stayed here several times, and each time my expectations are met. Staff is very friendly and rooms are clean, with comfortable beds. The only issue is parking, you must park across the street. Keep up the good job!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Andrew Y
Plymouth, Massachusetts
Level Contributor
330 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Right off the highway, easy to find and the front staff very helpful providing us with directions for a restaurant we were looking to try. Parking just alittle confusing, for a small fee its across the street. Stop and register or drop luggage then go to the garage a U-turn in front of the hotel and the next right. Hotel... More 

Helpful?
Thank Mary M
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Everyone we met in this hotel was very friendly. In addition the hotel was very clean, simple and updated. The beds were comfortable and the breakfast was great. I would highly recommend this to anyone in the area. The kind and courteous staff was a huge plus!

Helpful?
Thank Felicia M
Chester Springs, Pennsylvania
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The front desk was not friendly. Did not explain anything at check-in, and actually seemed bothered. The water bottles on the back counter were not offered. If you forgot any basic toiletries, you have to pay a huge mark up. Nothing is complimentary. We had breakfast, and paid, then was presented with another bill for $3.00. The front desk never... More 

Helpful?
1 Thank gigi7969
Chester Springs, United States
2 reviews
2 of 5 stars Reviewed 3 weeks ago

The customer service at Worcester Hilton Garden was very poor. Upon check-in, water bottles that was on the counter in behind the front desk clerk were not offered. We were charged for breakfast and they an additional 3.00 was charged. The front desk never gave the coupons. The front desk staff was in the back room and we had to... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Giselle P
Alexandria, Virginia
Level Contributor
224 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
4 of 5 stars Reviewed 4 weeks ago

nice hotel. friendly staff. comfortable rooms. good location. I attended a meeting in this hotel and it proved to be very comfortable with friendly staff. There is a restaurant in the hotel, but also a good Mexican place across the street. Parking is complimentary, but also across the street -- a small sign in front of the hotel alerts you... More 

Helpful?
Thank kaj2600
University Park, Pennsylvania, United States
Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

On prior visits to Worcester I have stayed at the Holiday Inn Express -- a block away from this property. This trip I decided to try the HGI out as the HIExpress was fully booked. There was nothing at all wrong with the hotel. However, with both hotels separated by about a block comparing the two was unavoidable. Upon arrival... More 

Helpful?
Thank Shawn D
Irvine, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Room AC unit was on the noisy side. Gym was nice but small. Pool was too small to be useful for exercise. Even # rooms are on quieter side of hallway, away from busy street. Staff was very helpful, polite, and responsive. Uno's restaurant was nice - good beer selection.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Steven N
Worcester, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Very welcoming, comfortable, and well run. Good food, good exercise facilities, nice rooms. Great location in Worcester. Ample parking. Lovely photos in the room and in the hallways. What more could one ask for?

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Howard P S
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Hilton Garden Inn Worcester hotel. This comfortable and convenient Worcester hotel boasts an ideal location in the heart of downtown Worcester, Massachusetts. Situated adjacent to the DCU Convention Center, our Worcester hotel offers proximity to 13 major Massachusetts colleges and universities and an array of fantastic shopping venues and dining opportunities. Discover comfort and convenience at this bright and airy Worcester hotel. From our oh-so-comfortable beds, to cooked-to-order breakfast and complimentary WiFi, the Hilton Garden Inn Worcester hotel has everything you need for a successful stay. Indulge in a cooked-to-order breakfast at the Great American Grill® or grab a takeaway meal from our 24-hour Pavilion Pantry®. Choose from refrigerated and frozen microwaveable items that you can prepare with your convenient, in-room microwave or simply relax with evening room service in your inviting guest room. Host a meeting or event in our eight meeting rooms or enjoy a grand reception in our beautiful lobby - this magnificent atrium can host up to 175 guests. After a long day in the complimentary business center, unwind with a refreshing swim in the indoor pool or rejuvenate in our fitness center. ... more   less 

Additional Information about Hilton Garden Inn Worcester

Address: 35 Major Taylor Blvd, Worcester, MA 01608
Location: United States > Massachusetts > Worcester
Price Range: $130 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Worcester 3*
Number of rooms: 199
Reservation Options:
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Also Known As:
Hilton Garden Hotel Worcester
Worcester Hilton Garden Inn
Hilton Worcester
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