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Residence Inn Worcester

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Residence Inn Worcester
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276 Reviews from our TripAdvisor Community

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Showing 274: English reviews
Atlanta, Georgia
Reviewed 2 weeks ago

The room was nice, however, the location isn't the best. The reason that I gave this location 2 stars is because house keeping did not come every day to replace towels and NEVER replaced the shampoo, soap, lotion, or toilet paper. I had to go to the front desk to request toilet paper. This should NEVER happen in the hotel....

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Helpful?
Thank Dominic E
Ricardo S, General Manager at Residence Inn Worcester, responded to this review

Dear guest, Thank you very much for taking the time to post your review! We apologize for not meet your expectations! Rest assured that we will share your comments with our housekeeping department in order to improve the service of the department. Regards, The General Manager

Edmonton, Canada
Reviewed October 26, 2016 via mobile

This is one of the best Residence Inns I have stayed at. Have stayed at five different Residence Inns on both coasts of the USA. Friendly staff, very clean nicely decorated rooms. The whole hotel is very clean and breakfast was hot and we'll stocked. Very quiet convenient location. Would recommend to family and friends. This hotel should be the...

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Helpful?
Thank RM T
Ricardo S, General Manager at Residence Inn Worcester, responded to this review

Dear guest, We are thrilled to hear that we were able to exceed your expectations. We thank you very much for taking the time to post your review. We hope to serve you in the future again. Regards, The General Manager

South Lyon, Michigan
Reviewed October 21, 2016

From reception to check out, it was simply a very good stay, The condition and attractiveness of the common areas and room are top notch. Breakfast ws very good. It was a great solution for our family to converge as guests at a wedding nearby,

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Helpful?
Thank gblack7205
Ricardo S, General Manager at Residence Inn Worcester, responded to this review

Dear guest, Thank you very much for taking the time to post your review about our hotel! We are glad you had a very good experience and hope to serve you in the future again. Regards, The General Manager

new england
Reviewed October 13, 2016

Not what you would call a five star hotel, however, very accommodating. The room was clean, bed very comfortable. Nice family breakfast included from sausage and eggs to yogurts, fresh fruits, cereals, make your own waffles and oatmeal with fixings. Fresh coffee and teas and a nice choice of fruit juices. All included in room price. If you are social...

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Helpful?
Thank travelers2NewEngland
Ricardo S, General Manager at Residence Inn Worcester, responded to this review

Dear guest, We are glad that you were able to enjoy our amenities! Your feedback is very important to us in order to keep the level of service expected by our guests. Thank you very much for posting a review! Regards, The General Manager

Roseland
Reviewed October 12, 2016

I have stayed at this location a number of times and find it to be very comfortable, convenient and friendly. Not to mention that they serve breakfast every morning. Unlike another hotel very close by. Their rooms are more expensive and so is the dining venue.

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Helpful?
Thank S1231RQchristinah
Ricardo S, General Manager at Residence Inn Worcester, responded to this review

Dear guest, Thank you very much for taking the time to post your review! We appreciate your feedback and are happy that you enjoyed your stay with us! Regards, The General Manager

Fort Lauderdale, Florida
Reviewed October 12, 2016

You really dont want to leave a glowing review, because readers will think that your brother owns the business, but at this Residence Inn I am really finding that one negative item that I can report. The best that I can come up with, was the weather, it was 55 degrees, strong wind and some rain. Perhaps not the hotels...

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Helpful?
Thank PhilipT2013
Ricardo S, General Manager at Residence Inn Worcester, responded to this review

Dear guest, Thank you very much for posting your review! We are very pleased with your comments about the hotel and very glad that you enjoyed your experience as a guest. Our focus is our customer and we will do whatever it takes to satisfy them. We hope to serve you again in the future! Regards, The General Manager

Ballyclare, United Kingdom
Reviewed October 6, 2016

This hotel is very friendly and the rooms are very comfortable and spacious with great facilities for both the Business or Vacation traveller. The rooms are self contained and clean and great parking and smallish gym with splash pool. Not the normal hotel with only a dinner option served 3 nights of the week and the breakfast is OK but...

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Helpful?
Thank Ian F
Ricardo S, General Manager at Residence Inn Worcester, responded to this review

Dear guest, Thank you very much for taking the time to post your review! We appreciate your comments and will try to work on having regular plates and cups. Your feedback is very important to us! Regards, The General Manager

Worcester, Massachusetts
Reviewed September 29, 2016

The staff has always been very accommodating and friendly! This is my home away from home and it's nice to have folks that do anything they can to make sure you enjoy your stay. Highly recommended hotel!

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Helpful?
Thank J0SHP112
Ricardo S, General Manager at Residence Inn Worcester, responded to this review

Dear guest, We are glad we were able to meet your expectations! Thank you very much for taking the time to post your review! We appreciate your comments and hope to serve you again. Regards, The General Manager

New York
Reviewed September 29, 2016

Nice group of workers.....friendly and always accommodating The reception staff,kitchen,and the ladies that clean. The gentleman that prepares the evening snacks....conversational and friendly Over all good stay always

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Helpful?
Thank Ronkonkoma
Ricardo S, General Manager at Residence Inn Worcester, responded to this review

Dear guest, Thank you very much for taking the time to post your review! We are glad we exceeded your expectations. At the Residence Inn guests always come first! We hope to serve you again in the future. Regards, The General Manager

Vantaa, Finland
Reviewed September 27, 2016 via mobile

After our flight from Europe and drive from Boston, this hotel offered us a great sleep. We had one bedroom suite and the room was nice and felt like new. There was also the evening snack and it was fine as I was not eager to drive after a day of traveling. The living room is big but I hurt...

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Helpful?
Thank Kimulus
Ricardo S, General Manager at Residence Inn Worcester, responded to this review

Dear guest, Thank you very much for sharing your experience! We are glad that we were able to make your stay comfortable and we hope to serve you in the future again. Regards, The General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Ensure that your extended stay in Worcester, Massachusetts is the next best thing to being in your very own home. Pay a visit to the Residence Inn by Marriott Worcester and discover what brings guests back to us again and again. No matter where you want to go or what you want to see in and around Worcester, our central location makes us the ideal choice for executives, vacationing families and families visiting any of the colleges and universities in town. Perfectly located less than two miles from UMass Memorial Medical Center, our contemporary-style hotel offers effortless access to prestigious Worcester businesses, hospitals, and sports arenas including the DCU Center. ... more   less 

Additional Information about Residence Inn Worcester

Address: 503 Plantation St, Worcester, MA 01605-4310
Location: United States > Massachusetts > Worcester
Price Range: $132 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Worcester 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Residence Inn Worcester Hotel Worcester
Worcester Residence Inn
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Questions & Answers

Here's what travelers have asked, with answers from Residence Inn Worcester staff and other travelers.
3 questions
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Worcester, Ma
6 months ago
Oakland
over a year ago

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Questions? Get answers from Residence Inn Worcester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I have stayed on all floors and all size rooms, each are comfortable and well equipped.”
 of 5 bubbles S1231RQchristinah, Oct 12, 2016 | Read review
“4th Floor room, overlooking the back parking lot”
 of 5 bubbles emcangel815, Aug 12, 2016 | Read review
“You can ask for a quiet room - or close to the elevator - but this is not a noisy place at all”
 of 5 bubbles Lottacargo, Jun 26, 2016 | Read review
“I found the top floor to be quiet, but slow elevators”
 of 5 bubbles spbos14, Mar 21, 2016 | Read review
“The place is surrounded by wood - I had a bad pollen allergy for a couple of weeks.”
 of 5 bubbles Ayan20, Feb 26, 2016 | Read review
5 of 5
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