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Suburban Extended Stay Hotel

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Suburban Extended Stay Hotel
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49 Reviews from our TripAdvisor Community

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Showing 49: English reviews
Queens, New York
Reviewed 2 weeks ago

Dad and I were away for a month on business in the Worcester area and moved to Suburban Extended Stay after spending a week at their sister (attached) property, Quality Inn and Suites. Staffed by the same personnel, our time at Extended Stay was very enjoyable. The only reason we moved here was for the fully-stocked, full-size kitchen. That makes...

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Helpful?
Thank MariosDaddy
Krista P, Manager at Suburban Extended Stay Hotel, responded to this review

Greetings MariosDaddy, Thank you for taking time to provide feedback regarding your recent stay with us! We are delighted to hear that you and your father enjoyed your stay with us. Amanda, Vanessa & Chris are great assets to our team and I will be sure to pass along your kind words to them. We look forward to your next...

Reviewed 4 weeks ago

I Love the Service the room is like an apartment gorgeous spacious and clean. it have all you need. love the location central to Shoppings and Fastfood Restaurants and it have amenities Gym Laundry rooms Breakfast rooms I Love this Hotel i could live here its Awesome Beautyfull and Clean

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Helpful?
Thank Rose M
Krista P, Manager at Suburban Extended Stay Hotel, responded to this review

Greetings Rose M, Thank you for taking the time to provide feedback regarding your recent stay with us! We are delighted to hear that you enjoyed your spacious rooms, amenities and location to restaurants and shops. We hope to see you again soon!

Prince George, Virginia
Reviewed October 25, 2016

This is the second time we have stayed here. We return to Worcester to visit friends and family. We need a place with kitchen, refrigerator and room for a week's stay. Overall our experience was not outstanding. If you are looking for fancy, high standard accommodations, this is not for you. As I said in my title...it is adequate. The...

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Helpful?
Thank Jeffrey V
Krista P, Manager at Suburban Extended Stay Hotel, responded to this review

Greetings Jeffrey V, Thank you for providing feedback regarding your recent stay. I have shared your comments with our Management team to make the necessary changes throughout the hotel. We hope that you will give us another opportunity the next time you are in the Worcester area to provide you with an exceptional stay.

Syracuse, New York
Reviewed October 17, 2016

We spent two nights here for a church conference. The hotel seemed to house families for patients at the Health facilities down the street. The hotel also seemed to be doing changes to improve themselves. The staff was very nice, and always tried to help. Here is the list of what we did not like: The outside door to the...

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Helpful?
Thank Barry B
Krista P, Manager at Suburban Extended Stay Hotel, responded to this review

Greetings Bary B, Thank you for taking time to provide feedback regarding your recent stay with us. I will be sharing your comments with our Management team to make improvements throughout the hotel to ensure our guests have an exceptional experience. We hope you will stay with us again the next time you are in Worcester.

Paris, France
Reviewed September 1, 2016 via mobile

We spent few days, in a large room with kitchenette, good large bad, staff nice and good intentioned, although not very efficient. AC incredibly noisy and very cold. Old moquette, balcony with view on a container parking, close to IS 290 so noisy also at night. Breakfast was fine, but not a lot of choice. Wi-Fi did not work, also...

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Helpful?
2Thank mcitaly2016
Krista P, Manager at Suburban Extended Stay Hotel, responded to this review

Greetings Mcitaly2016, Thank you for taking the time to provide feedback regarding your recent stay. I am delighted that you found our staff nice. We apologize for falling short of your expectations and we will be passing your feedback along to our Management team to make improvements. We hope that you will give us another opportunity the next time you...

Philadelphia, United States
Reviewed August 25, 2016 via mobile

The building has a very strict non-smoking policy, but my room smelled like a tobacco factory. The rooms are so rarely used that my sheets had dust on them. Every hallway, stairway, and floor seemed to have a unique odor - none of them good. I had constant concerns of bed bugs and other creepy crawlers. Anyone with allergies absolutely...

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Helpful?
Thank Jeffrey H
Krista P, Manager at Suburban Extended Stay Hotel, responded to this review

Greetings Jeffrey H, Thank you for providing feedback regarding your recent stay. I would like to apologize, on behalf of our entire team, for failing to exceed your expectations. Your satisfaction is important to us and we will be sharing your feedback with our Management team to make improvements to ensure our guests have an exceptional experience. We hope that...

Allen Park, Michigan
Reviewed August 22, 2016

Poor overall cleaning. Bathroom and kitchenette floor sticky/greasy. Bed sheets are on the're last thread count. Shower curtain moldy and sour smelling. Bleach is cheap but they didn't use it. Never took my shoes off.I was with a group and didn't make the reservation so I had to suck it up.

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Helpful?
Thank Rower65
Krista P, Manager at Suburban Extended Stay Hotel, responded to this review

We apologize for the condition of the room during your stay with us. Your comments have been shared with our General Manager and housekeeping department and we will ensure every effort is taken to correct these issues. We appreciate your feedback and we hope to see you again in the near future.

Worcester, Massachusetts
Reviewed August 12, 2016

Booked a room at this hotel last minute and it was the best price for such short notice out of all the other listings. Everyone of the staff was kind, courteous and prompt, but the best part was how comfortable the room was. Everything was clean and the room was much bigger than I expected for the price! Great place...

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Helpful?
Thank CalifiaOy
Richard W, Manager at Suburban Extended Stay Hotel, responded to this review

Greetings Califia: Thank you for your great review of our property. We love that you appreciated our room, room amenities and great staff. We hope to see you again in the very near future Richard Walker Director Of Revenue Management Quality Inn and Suites Worcester

Reviewed August 10, 2016 via mobile

After a 4 hour drive and extremely tired, I checked in and liked my handicap accessible room. What wasn't mentioned to me was that the room RIGHT NEXT TO ME was holding a "gospel" jam, a "service", I was told by the front desk. It ended at 10:30pm, only to begin again at 7:00am. Staying 2 more nights I asked...

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Helpful?
Thank Jim C
Richard W, Manager at Suburban Extended Stay Hotel, responded to this review

Greetings Jim C: Thank you for staying at our hotel. We appreciate your detailed feedback on your stay. I have gone ahead and shared your comments with our management and staff specifically front desk. We will ensure that this does not happen again. We hope to see you again in the very near future Richard Walker Corporate Director Of Revenue...

Reviewed June 10, 2016

Do not stay at this hotel. I understand the attraction due to the cheap rates, but it's not worth saving the money. The staff is very nice- but management or corporate have failed them in their training and they struggle to execute basic tasks like check in, answer the phone, or check you out properly. The rooms are very tired...

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Helpful?
1Thank Tim w
rwalker_detroit, Corporate Director Of Revenue Management at Suburban Extended Stay Hotel, responded to this review

Greetings TimW Thank you for your great comments regarding our friendly staff. I have gone ahead and shared your comments regrding room conditioning with management and ownership and we will ensure every effort is taken to correct this issue. We look forward to seeing you again in the future. Richard Walker Director of Revenue Management Global Vision Hotels

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Suburban Extended Stay is suited for travelers looking for long term stays at least 7 nights or more. It offers basic suites with a kitchenette, weekly housekeeping not daily, with limited front desk service and no breakfast. It is ideal for someone visiting the Worcester area for a month or two. ... more   less 

Additional Information about Suburban Extended Stay Hotel

Address: 50 Oriol Dr Bldg A, Worcester, MA 01605-1911
Location: United States > Massachusetts > Worcester
Price Range: $103 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Suburban Extended Stay Hotel 2*
Number of rooms: 65
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Questions & Answers

Questions? Get answers from Suburban Extended Stay Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Lots of improvements being made. If you have an issue, let the staff know and they will take care of it.”
 of 5 bubbles MariosDaddy, 2 weeks ago | Read review
“they all nice and clean comfy beds”
 of 5 bubbles G4821EIrosem, 4 weeks ago | Read review
“Watch out, do not take a room on the first floor or too far from the lobby for wifi”
 of 5 bubbles X5395SEbarryb, Oct 17, 2016 | Read review
“First floor is good if you have a lot of heavy luggage.”
 of 5 bubbles CalifiaOy, Aug 12, 2016 | Read review
“I think out of the different floors, I like staying on the second floor the best.”
 of 5 bubbles tleach2016, Mar 23, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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