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Suburban Extended Stay Hotel

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Traveler (2)
Room & Suite (2)
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Overview
  • Excellent44%
  • Very good15%
  • Average15%
  • Poor15%
  • Terrible11%
Travelers talk about
“full kitchen”(6 reviews)
“lincoln plaza”(2 reviews)
“amanda”(7 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Reviews (59)
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LanguageEnglish
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1 - 5 of 58 reviews
Reviewed January 24, 2018 via mobile

Dear advisor kaleena and Peter did an excellent job making sure our room was available and that we were assisted in a timely manner and the gm shall take notice of these 2 great employees sincerely PamelaMore

Thank francine0909
Response from Richard W, Manager at Suburban Extended Stay HotelResponded January 26, 2018

Greetings Pamela: Thank you for your amazing review regarding our staff especially Peter and Kaleena. We always appreciate great feedback and i will go ahead and share your great comments with our team. We hope to see you again the next time that you are...More

Reviewed September 13, 2017

Hotel rooms are in dire need of a refurb ,broken furniture and an air of neglect .the plus side it's a big room with a large bed ,kitchen ,and onsuite toilet, the staff were generally good and helpful .now for the really nasty bit there...More

Thank tony p
Response from Rick K, General Manager at Suburban Extended Stay HotelResponded September 15, 2017

Dear Tony, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we...More

Reviewed July 21, 2017

I usually treat hotel reviews as a tour of disgruntled people, leaving bad reviews to compensate for some imagined slight. I should have listened to the reviewers this time. I ended up booking a room in this dump because other nearby hotels were already full....More

1  Thank JDS80127
Response from Rick K, General Manager at Suburban Extended Stay HotelResponded August 18, 2017

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we...More

Reviewed June 9, 2017

The gentleman at the front desk during my visit was friendly, accommodating and a joy to have greet me after a long day. He was extremely helpful and all around great guy. Wish I remembered his name! Thank you for the additional water (the city...More

Thank Karen L
Response from Krista P, Manager at Suburban Extended Stay HotelResponded June 12, 2017

Greetings Karen L, We are delighted to hear that you found our Front Desk Agent friendly, accommodating and helpful! Thank you for taking the time to provide feedback regarding your recent stay and we hope to see you again soon!

Reviewed May 13, 2017

Yearly we drive from Va to Worcester to visit friends and family....my review this year is exactly the same as last year's...."Mediocre at Best" It is centrally located for our visit...but nothing has changed. 1/ It still smells bad. 2/ The breakfast menu is still...More

Thank Jeffrey V
Response from Krista P, Manager at Suburban Extended Stay HotelResponded May 15, 2017

Greetings Jeffrey V, Thank you for taking the time to provide feedback regarding your recent stay. On behalf of the entire Management team, we would like to sincerely apologize for the issues you experienced during your stay. We will be sharing your feedback with all...More

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About
Amenities
Top amenities
Free Parking
Fitness Center with Gym / Workout Room
Pool
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Meeting Rooms
Business Center with Internet Access
Banquet Room
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Center with Gym / Workout Room
Pool
Hot Tub
Outdoor pool
Details
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (2)
Room & Suite (2)
Questions & Answers
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Room Tips
"Choose a room in a different hotel, in another part of town."
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"Rooms on the second floor have an outside balcony, nice."
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"Lots of improvements being made. If you have an issue, let the staff know and they will take care of it."
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"they all nice and clean comfy beds"
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