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Homewood Suites by Hilton Worcester

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1 Washington Square Across the rotary from the train station and historic Union Station, Worcester, MA 01604-4013
COVID-19 update: See the added health and safety measures this property is taking.Read more
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$170
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Free cancellation until 04/19/21
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Traveler (38)
Room & Suite (19)
Dining (4)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Homewood Suites by Hilton Worcester
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 10 hotels in Worcester
Location
Cleanliness
Service
Value
Travelers' Choice
Our hotel is located in the heart of downtown Worcester, two blocks from the DCU Center, within walking distance to all the great restaurants along Shrewsbury Street (Restaurant Row), across the rotary is the train station and the historic Union Station. Enjoy a spacious studio or one bedroom suite with free Wi-Fi, HD TV's, ceiling fan, pull out sofa, and a kitchen. We offer a full hot breakfast daily and complimentary evening social Monday - Thursday. Additional amenities include an indoor heated salt water pool, patio with plenty of seating, state of the art fitness center and business center.
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Room & Suite (19)19
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Indoor pool
Heated pool
Breakfast buffet
Snack bar
Business Center with Internet Access
Conference facilities
Meeting rooms
Baggage storage
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Modern
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee

Location

Full view
87Good for walkers
Grade: 87 out of 100
28Restaurantswithin 0.3 miles
7Attractionswithin 0.3 miles
298Reviews5Q+A16Room tips
Traveler rating
  • 226
  • 46
  • 9
  • 3
  • 14
Time of year
Traveler type
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  • English
Popular mentions
dpeace1 wrote a review Sep 2020
Bedford, New York80 contributions33 helpful votes
Stayed here one night during Covid, room was spacious and very clean. Masker was very helpful at the front desk. Kitchen in the room was an added bonus. Was a little disappointed to see 2 staff members without mask, one that came to deliver items to my room and one person from housekeeping. Other than that everything was perfect, will stay here again but please ensure staff wears mask. Thank you!
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Date of stay: September 2020
Rooms
Service
Sleep Quality
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Response from Assaad Hallak, General Manager at Homewood Suites by Hilton Worcester
Responded 4 weeks ago
Dear Dpeace1, Thank you for taking the time to fill us in on your stay at our hotel. We truly appreciate your business and feedback. We hope we made you feel at home away from home. Thank you also for the positive feedback, as for the face mask incidents, we will retrain our staff to comply with our maks policy. Thank you again for the business and hope to welcome you back home soon. Kindest regards, Assaad Andrew Hallak General Manager
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camara21 wrote a review Aug 2020
Chebeague Island, Maine49 contributions10 helpful votes
Hotel's Favorite
Homewood Suites Worcester is knocking it out of the park with outstanding customer service and impeccable COVID protocol. The whole place smacked of clean and conformance to guidelines and restrictions but not at a loss to welcoming hospitality. From arrival at the front desk where Masker told us what to expect through an impressively sanitized suite (the TV remotes were sealed!) to an outstanding hot breakfast served on a plate by a lovely professional woman who was very pleasant and efficient - our entire stay was safe and comfortable. The care every member of the staff showed was truly heart-warming; even the housekeeper I passed in the hall on the way out offered a smile and good cheer. Thank you, all!! Stay healthy!
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Date of stay: August 2020
Rooms
Cleanliness
Service
1 Helpful vote
Helpful
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Response from Assaad Hallak, General Manager at Homewood Suites by Hilton Worcester
Responded Aug 19, 2020
Dear Camara21, Thank you for taking the time to fill our survey. We truly appreciate your business and feedback. We hope we made you feel at home away from home. We hope to see you again soon. Kindest regards, Assaad Andrew Hallak General Manager
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David M wrote a review Aug 2020
Webster, New York1 contribution
I just canceled my reservation at this place ... when reconfirming my reservation, I was told that there would be an additional $250 charge per night, plus a $1000 security deposit for my dog. I find this charge to be incredibly excessive! I'm bringing in a 27 lb. dog ... not a rock band!!
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Date of stay: August 2020
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Response from Assaad Hallak, General Manager at Homewood Suites by Hilton Worcester
Responded Aug 19, 2020
Dear Guest, I am disappointed to see that you have cancelled your reservations for a huge miss-understanding. The charge for Pet cleaning is $250/stay not per day for extended stay. As for the $1000 refundable deposit is a normal operating procedure at most hotels. History tell us that some pet destruction could cost the hotel up to $5000 in furniture, carpet and woodwork damages. As you may be aware also that we have to clean every room professionally to avoid any allergy possibility for the next guest. I hope you reconsider staying with us in the future. Sincerest regards, General Manager
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Kaydeesquared2018 wrote a review Feb 2020
Spencer, Massachusetts1 contribution
I booked this hotel as a last minute getaway for my wedding anniversary. The booking process was smooth and efficient! We booked the king bedroom suite, and it was AMAZING. I had the best nights sleep I’ve had in a long time on that cloud of a bed. The kitchenette was a nice addition as we had leftovers from our dinner out and a large bottle of wine. Overall I would stay here 10/10 times if I had the choice!
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Review collected in partnership with Homewood Suites by Hilton
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
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Response from Companion29709026260, General Manager at Homewood Suites by Hilton Worcester
Responded Feb 25, 2020
Dear Kaydeesquare2018, Happy Anniversary, may all your future anniversaries be as enjoyable as this one and more. We would love to be your future tradition staying at our hotel. Thank you for the lovely comments on your last stay at our hotel. We truly appreciate your business and kind feedback. I am so glad that you felt at home away from home. Kindest regards and Happy Anniversary., Assaad Andrew Hallak General Manager
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Lee A wrote a review Feb 2020
East Aurora1 contribution
Dog Friendly and awesome location - could have had a nice dog run, but we found one conveniently located. Convenient to WPI pool and all of the best eating joints - would definitely recommend and would definitely return.
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Review collected in partnership with Homewood Suites by Hilton
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Companion29709026260, General Manager at Homewood Suites by Hilton Worcester
Responded Feb 24, 2020
Dear Lee, Thank you for taking the time to fill our survey. We truly appreciate your business and kind feedback. We look forward to your return soon. Best regards, Assaad Andrew Hallak General Manager
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Previous
PRICE RANGE
$148 - $270 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMassachusettsWorcester
NUMBER OF ROOMS
118
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Frequently Asked Questions about Homewood Suites by Hilton Worcester
Which popular attractions are close to Homewood Suites by Hilton Worcester?
Nearby attractions include Union Station (0.08 miles), DCU Center (0.3 miles), and Franklin D. Roosevelt American Heritage Center (FDR Center) (0.05 miles).
What are some of the property amenities at Homewood Suites by Hilton Worcester?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Homewood Suites by Hilton Worcester?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Homewood Suites by Hilton Worcester?
Guests can enjoy free breakfast and a snack bar during their stay.
Is parking available at Homewood Suites by Hilton Worcester?
Yes, free parking is available to guests.
What are some restaurants close to Homewood Suites by Hilton Worcester?
Conveniently located restaurants include Bocado Tapas Bar, 111 Chop House, and VIA Italian Table.
Are there opportunities to exercise at Homewood Suites by Hilton Worcester?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Homewood Suites by Hilton Worcester located near the city center?
Yes, it is 0.4 miles away from the center of Worcester.
Are any cleaning services offered at Homewood Suites by Hilton Worcester?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Homewood Suites by Hilton Worcester?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Homewood Suites by Hilton Worcester offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.