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BEST WESTERN PLUS New Englander

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470 Reviews from our TripAdvisor Community

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Showing 420: English reviews
San Diego, California, United States
Level Contributor
123 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 5 days ago NEW

I was visiting while there were renovations going on. Pool was closed, one elevator was down, the other one not doing well. Our room had been newly renovated. I could tell because "311", our room number, still showed (handwritten) onto our shower walls. I don't think the room was actually finished being worked on, because there were still areas that... More 

Helpful?
Thank Chelsea G
Kerstin L, General Manager at BEST WESTERN PLUS New Englander, responded to this review

Dear Chelsea, I can see by your remarks that you really took the time to think about your stay here. You had some nice things to say. I agree with you that the staff here is wonderful, they go out of their way to make each guest feel that she is the only one. We agree with you that the... More 

Johncon City, NY, United States
1 review
Reviewed 1 week ago

A very pleasant stay with helpful staff and very nice room. Breakfast very nice with many choices. Does have a swimming pool too, a restaurant attached and gas stations very nearby. Offers free parking too and handicap parking very near entrance to hotel. Large parking areas. Many things to do and near Boston area.

Review collected in partnership with Best Western

Helpful?
Thank F8893MMpatriciad
Kerstin L, General Manager at BEST WESTERN PLUS New Englander, responded to this review

Thank you for taking time out of your busy day to write a review. I agree, Boston is a fun city. More 

Stockton Springs, Maine
Level Contributor
1 review
Reviewed 1 week ago

Staff was great, room was larger than expected and recently updated. Breakfast included and great variety, including true protein (bacon or sausage and eggs). Elevator was horrible, however staff was very apologetic and called for service.

Review collected in partnership with Best Western

Helpful?
Thank Julie L
Kerstin L, General Manager at BEST WESTERN PLUS New Englander, responded to this review

Dear Guest, I am sorry that the elevator was having issues but glad that my staff was so helpful. More 

La Canada, United States
1 review
Reviewed 1 week ago

Would have given this hotel a higher rating had there not been so many issues surrounding their revovations process. Elevators was their major issue. Not working and we were on the 5th floor. The exit out of the hotel was VERY difficult to make into the highway. So many cars coming both directions.

Review collected in partnership with Best Western

Helpful?
Thank Q1712JMmichaelc
Kerstin L, General Manager at BEST WESTERN PLUS New Englander, responded to this review

Dear Guest, we are sorry that your stay was not what you'd hoped. The elevator cabs are being replaced; the elevator repairmen took down one elevator and then something on the remaining elevator broke, which is what caused the problem. The elevator was back up the next day. More 

St Clair Shores, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Upon arrival we found out that the hotel was under construction with only 2 floors of rooms available, most of the parking lot was blocked (it was being redone), the elevators weren't working, the fitness center was closed and the pool was out of order. We were told the pool would be up and running that afternoon; unfortunately it still... More 

Review collected in partnership with Best Western

Helpful?
1 Thank 403jaclynt
Kerstin L, General Manager at BEST WESTERN PLUS New Englander, responded to this review

Dear Guest, I am sorry that your stay was not what you'd hoped. I am curious, though; when were you here? All of these amenities are now up and running... More 

Travelers are raving about these Woburn hotels

CT, United States
1 review
Reviewed 2 weeks ago

Great hotel with all new rooms with walk in showers. New fitness room,and they are renovating the pool. Excellent staff.Free hot breakfast was good. Irish bar/ restaurant right next door I will /do go out of my way to stay here.

Review collected in partnership with Best Western

Helpful?
Thank conorm593
Kerstin L, General Manager at BEST WESTERN PLUS New Englander, responded to this review

Thank you for your very kind words. We look forward to seeing you soon. More 

Vancouver
Level Contributor
49 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 3 weeks ago

Great location off highway; 10 miles to Boston, 5 miles to Harvard. Renovated just one month ago; we had third floor corner unit. Spacious, new towels, linens, mattress. Well appointed room. New fixtures in bathroom. Wifi was free and fast. Parking was very convenient, just outside door. Full American breakfast was excellent. Coffee and tea all day. 2 computers and... More 

Helpful?
Thank AnthonyVancouver
Kerstin L, Manager at BEST WESTERN PLUS New Englander, responded to this review

Dear Anthony, thank you for your very kind words. More 

Des Moines
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

Hotel is undergoing major renovations, which we were not aware of when we booked. The night we stayed the elevators were out, which meant hauling luggage up to the third floor via stairs. The room we had was newly renovated & pretty clean, minus some kibble-looking chunks on the floor by the window. The shower didn't have any slip guards,... More 

Review collected in partnership with Best Western

Helpful?
Thank justmemonkey
Kerstin L, General Manager at BEST WESTERN PLUS New Englander, responded to this review

Thank you for taking the time out of your busy day to write a review of your stay. I agree with you that it was not fun with the elevator out; I don't think we realize how dependent we are upon things like elevators until they are out. More 

NJ
Level Contributor
67 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 4 weeks ago via mobile

The hotel is clean and the rooms are nice but I think things are kind of in disarray since they are remodeling. Beds very comfy, water pressure sucked. TV remote didn't work. One elevator was out of order and the other elevator was touch n go. Bar attached was decent and convenient to have there. It is close to Salem,... More 

Helpful?
Thank GB08Nj
Kerstin L, General Manager at BEST WESTERN PLUS New Englander, responded to this review

Thank you for taking time out of your busy day to review our hotel. Glad that you liked Salem; it is a fun town. We are a little bit busy right now trying to get all of the renovation done before winter sets in. Thank you for sticking with us. More 

Rockport, Texas
Level Contributor
109 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed October 25, 2016

This hotel locate at the north of Boston is not a good choice for go early at the airport because the traffic is really bad in the morning. the service was not very good, the phone in the room was not working and they don't do nothing. The room was OK and the breakfast was OK too. I know they... More 

Helpful?
Thank coastalrm47
Kerstin L, General Manager at BEST WESTERN PLUS New Englander, responded to this review

I am sorry that your stay was not what you had hoped. Did you let the desk know that there were issues? Would you like to tell me more about what happened? I can be reached at 781 935 8160 x 131 More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover the BEST WESTERN PLUS New Englander in Woburn, Massachusetts, a AAA Three-Diamond award-winning hotel, which offers guests friendly customer service to make any stay a memorable one. This full-service Woburn hotel offers well-appointed guest rooms each featuring cable satellite television with HBO® and high-speed Internet access. Hotel guests are welcome to enjoy a complimentary full breakfast and complimentary newspaper each morning. Other hotel amenities include an indoor heated swimming pool, fitness center, business center offering complimentary email access, free parking and shuttle service to Anderson Commuter Rail Station. The BEST WESTERN PLUS New Englander also offers 4200 square feet of state of the art meeting facilities that include two ballrooms and an executive boardroom that accommodates up to 200 guests. ... more   less 

Additional Information about BEST WESTERN PLUS New Englander

Address: 1 Rainin Rd, Woburn, MA 01801 (Formerly Four Points by Sheraton Woburn)
Location: United States > Massachusetts > Woburn
Price Range: $88 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN PLUS New Englander 3.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
Best Western Plus New Englander Hotel Woburn
Best Western Hotel Woburn
Best Western New Englander
Best Western Woburn
Woburn Best Western
Hotel Style:
#6 Business Hotel in Woburn
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN PLUS New Englander staff and other travelers.
4 questions
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Wallace, North Carolina
4 months ago
The Villages, Florida
over a year ago
The Villages, Florida
over a year ago

See all questions (4)

Questions? Get answers from BEST WESTERN PLUS New Englander staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Just ask for a newly remodeled room”
 of 5 bubbles ChelseaG61, 5 days ago | Read review
“North and NorthWest facing rooms are quiet as do not hear freeway”
 of 5 bubbles AnthonyVancouver, 3 weeks ago | Read review
“King bed was very comfortable - Room 312”
 of 5 bubbles amber19xx, Oct 22, 2016 | Read review
“Top Floor End Room would be quieter, But I had no problems in Middle.”
 of 5 bubbles mainstreetservices, Oct 4, 2016 | Read review
“Motel is only a few hundred yards from I 93 which is one exit to I 95”
 of 5 bubbles N3225SRdennism, Sep 30, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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