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BEST WESTERN PLUS New Englander

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492 Reviews from our TripAdvisor Community

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Showing 442: English reviews
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Fort Lauderdale, Florida
Reviewed 1 week ago via mobile

We recently stayed here while on tour in Nee England. From the minute we walked in the door the manager Kim was friendly, hospitable and funny! I can't stress enough how good we were treated!!! The room was huge and clean, the showers had hot water that never ran out and amazing water pressure, and it had everything we could...

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Helpful?
Thank DamienComedy
Kerstin L, General Manager at BEST WESTERN PLUS New Englander, responded to this review

Damian, you're entirely welcome! You guys were fun to have here. You can imagine how crazy busy Waxy's is today!!!

Montreal
HOTEL’S FAVORITE REVIEW
Reviewed January 3, 2017

Previous comments were referring to construction going on at the hotel, so this can be very annoying when you are trying to sleep in in the morning. I had checked ahead to ensure that renovations were completed, and it seemed to be the case. We had the pleasure of enjoyed a newly renovated room, with hot breakfast and an indoor...

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Helpful?
Thank Vezich
About Hotel's Favorite Review
Kerstin L, General Manager at BEST WESTERN PLUS New Englander, responded to this review

Dear Vezich, thank you for taking time out of your day to review us. I have just contacted our Corporate Office about the elevator. One elevator is being completely renovated, which is why it's not in use at this time (we have since put a sign on it and tell guests upon check in). The other elevator should be working...

marty_carey
Reviewed 1 week ago

The room was beautiful and the bed was very comfortable. Great location, we were in the area to visit the Lego Discovery Center and take the kids to Chuck E Cheese (none in our state) and the hotel was ideally located, less than 10 minutes to each. Honestly this is a great hotel with easy access to all Boston has...

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Helpful?
Thank marty_carey
Kerstin L, General Manager at BEST WESTERN PLUS New Englander, responded to this review

Dear Marty, thank you for taking time out of your busy day to review us. Did your children enjoy themselves at the Lego Discovery Center? It's a great place to visit. Parking is a little hard there, but there is so much to do and see in that area now. If you plan on bringing the children back to the...

Saint John, Canada
Reviewed 1 week ago

The Best Western Plus New Englander is a great little secret. For the dollar paid, the value is great. The room was great and the staff so helpful. The breakfast is more than adequate. I will certainly stay there again.

Review collected in partnership with Best Western
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Helpful?
Thank H168QLjosephc
Kerstin L, General Manager at BEST WESTERN PLUS New Englander, responded to this review

Dear Guest, thank you for taking the time out of your busy day to write such a well thought out review. We are glad that you found breakfast to be so delightful. Did you make your own waffle or dress up the Chobani yogurt? Many guests like the fact that, after a long, cold drive, they can come in and...

Brooklyn
Reviewed 1 week ago

When I got into the room, I went to wash my hands and the knob for the sink came off. I picked up the phone to call the front desk and the phone had no dial tone I went downstairs and explained to the person at the front desk what was broken and also asked for a crib. For the...

Review collected in partnership with Best Western
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Helpful?
3Thank Ayesha S
Kerstin L, General Manager at BEST WESTERN PLUS New Englander, responded to this review

Dear Ms Soto, I am truly sorry that your stay with us was not a happy one. Check out at this hotel - and indeed most hotels - is at noon. The reason why hotels have a check out time is so that the housekeepers have enough time to clean all rooms before the new guests check in. If I...

quebec, Canada
Reviewed 1 week ago

excellent all the way, Breakfast was very good, staff helpful and smiling. Well located and easy access. Large parking for truck. Swiming pool small but warm. At the time we stayed, they were doing renovation, but it wasn't disturbing

Review collected in partnership with Best Western
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Helpful?
Thank E5584WVpierrel
Kerstin L, General Manager at BEST WESTERN PLUS New Englander, responded to this review

Dear Guest, we are so glad that you enjoyed your stay with us. I agree, truckers find our very large particularly inviting since they don't have to park in one place and walk quite a distance to get to the hotel. Tour groups, too, like the fact that they can keep the bus right here.

Reviewed 2 weeks ago

We stayed at this hotel during our March break with our 2 kids , and enjoyed it very much. It is affordable and has a pleasant heated pool that we all enjoyed. The beds were comfortable and the rooms simple but tasteful. The breakfast was amazing - there was a well varied spread of choices for all tastes. The best...

Review collected in partnership with Best Western
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Helpful?
Thank Tim L
Kerstin L, General Manager at BEST WESTERN PLUS New Englander, responded to this review

Dear Tim, I am glad that you and your family enjoyed your stay with us. I agree with you; being one who is lactose intolerant, the only milk which I can drink is almond milk and on days when I truly need a cup of coffee... I hope that, during spring break, no one in your family had to do...

Mount Washington, New Hampshire
Reviewed 4 weeks ago

The breakfast room was a little small, but had plenty of room to sit and eat. The first morning I wanted some apple juice and it was all I could have preoperatively. The manager, Kerstin went out in the snow to get a bottle just for me. I cannot tell you how much I appreciated that. The breakfasts, had sausage,...

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Helpful?
Thank Dackelprincess
Kerstin L, General Manager at BEST WESTERN PLUS New Englander, responded to this review

Dear Guest, You'll be happy to know that as of Thursday, our newly renovated elevator is up and running! No more Oscar the Grouch elevator!!! I am glad that your surgery went well; we were all worried about you. We all checked in with your husband each day when he was eating his breakfast to see how you both were...

Vassalboro
Reviewed February 11, 2017

I like staying at this place the people are very nice and helpful the rooms are nice it's easy to find there is plenty of room for parking even for trailer trucks they have a nice pool I just wish they had a hot tub

Review collected in partnership with this hotel
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Helpful?
Thank donny1995
Kerstin L, General Manager at BEST WESTERN PLUS New Englander, responded to this review

Dear Donny, thank you for taking time out of your busy day to review us. I agree; a hot tub would be LOVELY...especially when it's 25 degrees outside. Did you get a chance to grab a bite to eat at Waxy's? At least there you don't have to go outside to get to the restaurant; the hallway off the lobby...

Reviewed February 6, 2017

I truly enjoyed my stay at the Best Western Plus in Woburn, MA. The room and the beds were very clean and the furniture and amenities in the room were new and modern. The bathroom was clean and fully stocked. The room had a TV, armoire with a mini-fridge, and microwave. And a desk. Check-in was quick and easy and...

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Helpful?
Thank Dulcé S
Kerstin L, General Manager at BEST WESTERN PLUS New Englander, responded to this review

Dear Guest, thank you for taking time out of your busy day to write such a well thought out review. I think you covered everything! Waxy's is fun. Yesterday, at the height of the storm, they made sure that they opened the restaurant for 8 hours so that any hotel guests stranded during the weather had a good meal. And...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Discover the BEST WESTERN PLUS New Englander in Woburn, Massachusetts, a AAA Three-Diamond award-winning hotel, which offers guests friendly customer service to make any stay a memorable one. This full-service Woburn hotel offers well-appointed guest rooms each featuring cable satellite television with HBO® and high-speed Internet access. Hotel guests are welcome to enjoy a complimentary full breakfast and complimentary newspaper each morning. Other hotel amenities include an indoor heated swimming pool, fitness center, business center offering complimentary email access, free parking and shuttle service to Anderson Commuter Rail Station. The BEST WESTERN PLUS New Englander also offers 4200 square feet of state of the art meeting facilities that include two ballrooms and an executive boardroom that accommodates up to 200 guests. ... more   less 

Additional Information about BEST WESTERN PLUS New Englander

Address: 1 Rainin Rd, Woburn, MA 01801 (Formerly Four Points by Sheraton Woburn)
Location: United States > Massachusetts > Woburn
Price Range: $101 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN PLUS New Englander 3.5*
Number of rooms: 99
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Best Western and Booking.com so you can book your BEST WESTERN PLUS New Englander reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus New Englander Hotel Woburn
Best Western Hotel Woburn
Best Western New Englander
Best Western Woburn
Woburn Best Western
Hotel Style:
#6 Business Hotel in Woburn
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN PLUS New Englander staff and other travelers.
7 questions
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Wallace, North Carolina
7 months ago
Accra, Ghana
The Villages, Florida
over a year ago

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Questions? Get answers from BEST WESTERN PLUS New Englander staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay on the first floor until the elevator issue is resolved. We were on the 5th floor which was beautiful, but the elevator was tricky.”
 of 5 bubbles Dackelprincess, 4 weeks ago | Read review
“Think elsewhere”
 of 5 bubbles Shanghai-McCoy, Jan 20, 2017 | Read review
“Choose first floor if you want to avoid the elevator issues.”
 of 5 bubbles PLVNB, Jan 4, 2017 | Read review
“if you are looking for a nice place to stay with quick access to Boston and route 128, then this place works well.”
 of 5 bubbles paulaC266QC, Dec 13, 2016 | Read review
“Just ask for a newly remodeled room”
 of 5 bubbles ChelseaG61, Nov 29, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question