The management could not have been more kind or more accommodating during my week long stay. The room was clean and comfortable, air-conditioned, and very quiet for a good night's sleep. It was also convenient to have a small refrigerator and microwave. Highly recommended.
From the moment I arrived I was treated with attentiveness and felt like a valued customer. The room was immaculate with extra amenities like bottled water and a snack. The grounds are lovely with quiet places to sit outdoors in well tended garden spaces. Management was knowledgable about where to eat and local attractions. I would stay here again.
I have stayed at the Maple Terrace twice. It is a charming motel with a lovely picnic area and pool. The location is perfect for access to the Williams campus and all the activities in Williamstown and North Adams. The proprietors are friendly and helpful and the price is much better than other options in the area. This is a terrific value.
Maple Terrace has been our go to motel in Williamstown for 12 years—8 Yrs visiting our kids at Williams and since then an elective stop while en route to and from Maine. It is a pleasant 10 minute walk to campus and Spring St. Cleanest bathrooms ever and really comprehensive cleaning protocols during the pandemic. When traveling I like a really hot shower with strong water pressure and Maple Terrace delivers. Ashwan is a wonderful Innkeeper. Warm and friendly without being intrusive and very accommodating. I look forward to catching up with him each time we visit. A favorite of our dog as well (there are a couple pet friendly rooms) who gets her own food/water bowl and clean blanket as well as two biscuits.
Getting back on the road again as COVID-19 fades in the rear view mirror, there may be bigger hotels in Williamstown, a well- heeled western Massachusetts community where the College and Summer Theater Festival get a lot of attention nationwide. But no hotel in the Northern or Southern Berkshires, and that would include Pittsfield to Great Barrington with Lenox and Lee and Stockbridge thrown in for good measure, comes close to instant comfort of sanctuary and well-being and the simple elegance surrounding you as you step into an immaculately clean and well equipped, nicely laid out room at the Maple Terrace Motel. Everything you hate about hotels you will instantly love about this place. Maple Terrace hits all the highs both expected and unexpected. Of course, that means comforts that begin at the reception office, where you are greeted by Ashwan and Rita Malhotra and the entire Malhotra family who operate the Maple Terrace. This place and these dedicated people make sure that your experience is seamless and every need that might arise is met. There is a straight look into your eye and a genteel civility about these people and their hotel that is as welcome as the coffee service and small sweet roll that awaits each visitor in every one of the 11 rooms at Maple Terrace. Our room was quite comfortable with a fridge and microwave, a writing desk, an iron and board and was in a word cheerfully comfortable, with pleasantly understated bed covers. You are surrounded by an absolutely whistle clean space, so clean in fact you could eat off the floor. When was the last time you spent the night in a place like that, if ever? But just in case you might want it, we noticed that cleaner was discreetly placed in the corner by one foot of the desk inside a bucket with some wipe up towels. The bathroom was scrubbed to perfection and small details were attended. As example, towels are double thick as you might expect at The Ritz. There was a small dispenser in each combo-tub- shower delivering shampoo, conditioner and soap at a touch. The shower by the way is instant hot, the water is good and plenty. The hotel is quiet, just astride Main Street you might expect a 20-wheeler would rattle things, but that is simply not the case. Speaking of the great outside, in the center of the hotel grounds is located a lovely sitting area encased in high shrubs with tables and Adirondack chairs, so you can feel the beauty of the everywhere, resting your bit in the Berkshires. Alongside and behind the hotel are picnic tables and more very comfortable Adirondack chairs for two dotting the acreage, with great views including a farm mountain beyond the split rail fence where horses are gently grazing in the morning. Perfect setting to take a swim in the lovely pool or just to relax and decompress; to enjoy a lunch or sit and watch the clouds and birds with the grab and go breakfast of yogurt, cereal and coffee available gratis every morning. Or spread a blanket and go to sleep. Speaking or breakfast, if you want more to eat after all that country air, enjoy maybe the best breakfast you have ever had located about a quarter mile down the road in the direction of North Adams to just past the Cumberland Farms where The Moonlight Diner & Grille is open at 07:00 every day, closed Sundays. This eatery is a local spot; the food, especially the omelets and waffles are simply outstanding: the portions are enormous so that after you dine until your hands get tired, the price will make you smile. But it is the simple things you will remember about the Maple: the call when you are checking out asking you a simple gracious question: “Wouldn’t you like to stay with us another night?”; the father up early at 06:00 watering the hanging plants all over the place; the post holding clean up bags for four legged guests. You suddenly realize that this place is operated as you might if handed the keys to run a hotel. Suspend disbelief everything has already been thought about and actioned. Maybe best of all Maple Terrace is a moveable feast because simple decent human kindness in a thoughtful caring place that was the hallmark of your overnight, keeps coming back to mind for several days after your visit. Geoffrey…