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A welcome alternative to traditional franchised hotels and local inns. With AAA Four Diamond Awards for lodging and dining, the Orchards Hotel and Gala Steakhouse & Bistro provides exceptional surroundings, exemplary service and gourmet cuisine to make it the ideal choice for the...
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The professionalism of the staff was the hallmark of our two night stay in a king superior room. The door to the room had clearly been tampered with when we arrived, and the front desk and maintenance staff dealt with the situation promptly which is...More
Sad to see this place so neglected. Stayed here many years ago when hotel was in its glory. Current ownership obviously does not appreciate the thoughtful planning and care that went into the design and construction of what was once a fine hotel. General untidiness...More
On a recent spring break trip touring colleges in New England, we stayed at the Orchards Hotel after visiting nearby Williams. Although it looks more like a generic motel from the outside and doesn't scream New England charm, we were overall quite satisfied. While it...More
When we arrived it was raining and we had been traveling for a while. Andrea was at the front desk and she lent us an umbrella for our tour of Williams and arranged to have our laundry done same day due to our tight schedule....More
I told them I was not fixing their toilet and requested a maintenance man and housekeeping to clean the floor. Neither was available. Angela from the front desk just shrugged. I demanded another room--which she gave me grudgingly. Hospitable she was not.
All this for...More