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The Orchards Hotel

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The Orchards Hotel
The Orchards Hotel
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407 Reviews from our TripAdvisor Community

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Showing 399: English reviews
Hanson, Massachusetts
1 review
4 of 5 stars Reviewed 2 days ago NEW

The staff is friendly, polite, and attentive. The restaurant serves excellent meals. Yes, some people think the rooms look dated but they are clean and comfortable. The location is ideal. It is quiet and convenient to the little things that matter. There is a Rite Aid and Dunkin Donuts very close to the hotel.

Helpful?
Thank nirenonnag
Boston, Massachusetts
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Would you like the good news first or the bad? OK, the good: they gave us a full refund for the price we paid for the room. And now the bad: There was almost no air conditioning in our room, and this was the middle of August. When we arrived in the afternoon we noticed the room was warm but... More 

Helpful?
Thank Traveller22222
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

Great staff, special thanks to Chandra,very comfortable rooms. The location was perfect. The town is beautiful and there are many good restaurants especially Mezze, which was great!!. Easy drive to Tanglewood and Lenox.

Helpful?
Thank Seth L
Steven O, General Manager at The Orchards Hotel, responded to this review

Thank you for taking the time to share your most recent experience with us. We appreciate the time you took to do so. The information we receive from guests like yourself is invaluable. I’m pleased to hear you enjoyed your time with us. I will share your very kind words with Chandra. I could not agree with you more, Williamstown... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW via mobile

I thought the hotel was clean but a bit dated. It was interesting that the common areas were not air conditioned. The bed was very comfortable and the room was quite spacious although under furnished. We had dinner and breakfast at the hotel. The food was fair, and the service was good. I believe more attention should be spent on... More 

Helpful?
Thank James C
Steven O, General Manager at The Orchards Hotel, responded to this review

Thank you for taking the time to share your most recent experience with us. We appreciate the time you took to do so. The information we receive from guests like yourself is invaluable. I’m disappointed to hear that you did not enjoy all aspects of your recent visit with us. Our goal is to meet and exceed expectations and we... More 

Level Contributor
8 reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

We are UK travellers and this is one of many hotels on our road trip around New England. We stayed for 2 nights. We had breakfast on both mornings and were happy with both the food and service. Very clean, comfortable and relaxing room. The staff are most friendly and helpful. Would recommend for a short stop over. We travelled... More 

Helpful?
Thank Julie S
Steven O, General Manager at The Orchards Hotel, responded to this review

Thank you for taking the time to share your most recent experience with us. We appreciate the time you took to do so. The information we receive from guests like yourself is invaluable. I’m pleased to hear you enjoyed your stay with us. Thank you for your kind comments regarding the staff and breakfast in Gala. Great to hear you... More 

New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Such a cute hotel. Yes, it's old but with a charm. Everyone was accommodating and we enjoyed the breakfast at the Gala restaurant. Our room was quiet apart from occasional creaking floors/ceilings! We would definitely go back if we're in that area.

Helpful?
Thank Olgrrl
Steven O, General Manager at The Orchards Hotel, responded to this review

Thank you for taking the time to share your most recent experience with us. We appreciate the time you took to do so. The information we receive from guests like yourself is invaluable. I’m very pleased to hear you enjoyed your stay with us. Breakfast at Gala is a great way to start the day! We look forward to welcoming... More 

Boston
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for the Williamstown Theater Festival and LOVED it!. Great loacation (athough you should take your care down to the Festival), excellent food and above all else, excellent service. Small pool---perfectly adequate in warm months, quiet, stylish,,,simply relaxing. Gala was good food for affordable process---great bartender Mike. Close to Mass MoCa and many other activities.

Helpful?
Thank scubaloveBoston
Steven O, General Manager at The Orchards Hotel, responded to this review

Thank you for taking the time to share your most recent experience with us. We appreciate the time you took to do so. The information we receive from guests like yourself is invaluable. I’m pleased to hear you enjoyed your visit with us. I will share your comments with Mike. He is a great bartender! We are located just a... More 

Boston, Massachusetts
Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Nice area to get away. Very close to The Clark Museum. Restaurant food and service was very nice, however, there is no elevator access and it is on the lower level. If you can't do stairs then you will have to exit the hotel, hop in your car, and drive around the building to the lower level entrance. Our room,... More 

Helpful?
Thank FirefightersMum
Steven O, General Manager at The Orchards Hotel, responded to this review

Thank you for taking the time to share your most recent experience with us. We appreciate the time you took to do so. The information we receive from guests like yourself is invaluable. I’m disappointed to hear that you had a restless night’s sleep due to the free standing air conditioning unit. We have since replaced the free standing unit... More 

Detroit, Michigan
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

There are limited hotel choices in this area, proximate to Williams College. Most are smaller independent inns, old-style motels, or bed and breakfast type properties. This inn is a little larger and more professionally run. The Orchards Hotel is historic and charming, a little dated, but an overall very nice choice.

Helpful?
Thank PrimoPalate
Steven O, General Manager at The Orchards Hotel, responded to this review

Thank you for taking the time to share your most recent experience with us. We appreciate the time you took to do so. The information we receive from guests like yourself is invaluable. I will certainly share your comments with the ownership group regarding it being a little dated. Again, thank you for your comments and we look forward to... More 

El Paso, Texas
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We've stayed here at least eight times, over the years. This hotel has become tired and shabby. Our sheets are pilled and worn out, the robe has a belt loop torn off, it's lost its charm. It is unfortunate that the nicest place in Williamstown is slowly deteriorating. I hope the management takes notice soon.

Helpful?
Thank Meralee S
Steven O, General Manager at The Orchards Hotel, responded to this review

Thank you for taking the time to share your most recent experience with us. We appreciate the time you took to do so. The information we receive from guests like yourself is invaluable. I’m disappointed to hear that you did not enjoy your visit with us. I will certainly share your comments with the ownership group regarding a remodel. I... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
A welcome alternative to traditional franchised hotels and local inns. With AAA Four Diamond Awards for lodging and dining, the Orchards Hotel and Gala Steakhouse & Bistro provides exceptional surroundings, exemplary service and gourmet cuisine to make it the ideal choice for the unique, fresh and anything but ordinary visit to the Berkshires and the mountainous Mohawk Trail Region. Experience the most comfortable, kick-off-your shoes luxury secret in Western Massachusetts. ... more   less 

Additional Information about The Orchards Hotel

Address: 222 Adams Rd, Williamstown, MA 01267-2933
Location: United States > Massachusetts > Berkshires > Williamstown
Price Range: $161 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Orchards Hotel 3.5*
Number of rooms: 49
Reservation Options:
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Also Known As:
Orchards Hotel Williamstown
Ma Orchard Williamstown
Hotel Style:
#4 Romantic Hotel in Williamstown
#4 Family Hotel in Williamstown
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