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    Quality inn Westfield

    2 Southampton Rd, Westfield, MA 01085-1320
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    8/6/2017 8/7/2017
    $107
    $84
    SAVE $23
    $85
    $84
    Traveler (28)
    Room & Suite (22)
    Dining (9)
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    Overview
    • Excellent22%
    • Very good30%
    • Average21%
    • Poor9%
    • Terrible18%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Family Rooms
    Concierge
    Pets Allowed
    Business Center
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Quality inn Westfield
    Special Offer: Choice Privileges Points
    Hotel deals
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    164 reviews
    #4 of 17 hotels in West Springfield
     
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    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (83)
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    1 - 5 of 82 reviews

    Reviewed May 21, 2017 via mobile

    Pros: Beds were comfortable, shower worked Cons: 1. terrible housekeeping service...never came, even when requested at the front desk which you had to do if you wanted service...an unnecessary step in my opinion. 2. Breakfast included...yes...but if something has run out, it takes forever for...More

    Thank Wanda R
    Response from Scott F, Director of Sales at Quality inn WestfieldResponded May 22, 2017

    Dear Wanda, We thank you for taking the time review our property and are sorry that you did not enjoy your stay with us. We have several new housekeepers that are still in training and this was the cause for your room being missed. We...More

    Hotel's Favorite
    Reviewed May 11, 2017

    The hotel had just what I needed and was clean. I loved the attention, the workers were helpful and friendly. I had some problems with the closing of my suitcase, a very kind lady helped me to repair it. The breakfast was good, my colleagues...More

    Thank Maria Estefania C
    Response from Scott F, Director of Sales at Quality inn WestfieldResponded May 13, 2017

    Dear Maria, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an...More

    Reviewed April 15, 2017 via mobile

    After checking out I looked at the billing detail and saw an add on charge for the safety vault in the room. I don't recall any disclosure at checkin and certainly no explanation at checkout. We had no need to use this feature and only...More

    Thank wshwindsong
    Response from Scott F, Manager at Quality inn WestfieldResponded April 17, 2017

    We are sorry that you did not see the safe charge option at the time of check in. We will be happy to refund you the $1.50. We are sorry that you feel that the $20.00 pet charge per 3 nights stay is excessive but...More

    Reviewed December 28, 2016

    Arrived at 0530 after driving 17 hours! Charged and paid for full day (hoped they would give me a break. They were not crowded.) Stayed Friday morning (0530) and left Tuesday morning. Clean! Staff friendly. Made the best at spending Christmas in motel room 1000...More

    Thank Williamb1975
    Response from Scott F, Director of Sales at Quality inn WestfieldResponded December 30, 2016

    Dear William, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an...More

    Reviewed November 28, 2016

    Stayed here for my daughters graduation from Westfield state university. Clean rooms. comfortable beds. Hotel very convenient to the college and attractions Would definitely stay again. Recommend hotelMore

    Thank kimc1023
    Response from Scott F, Director of Sales at Quality inn WestfieldResponded December 1, 2016

    Dear Kim, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. And congratulations on your daughters graduation from Westfield State University!! Your feedback is very important to us and we can assure you that we will...More

    Holiday Inn Express Hotel & Suites Westfield
    179 reviews
    #1 of 4 hotels in Westfield
     
    Homewood Suites Holyoke-Springfield/North
    634 reviews
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    Elm Motel
    28 reviews
    #4 of 4 hotels in Westfield
     
    Red Carpet Inn West Springfield
    164 reviews
    #4 of 17 hotels in West Springfield
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Breakfast Available
    • Business Center with Internet Access
    • Concierge
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    Details
    • Price range
    • $87 - $164 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 57
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Choice Hotels, Hotels.com, Priceline, Expedia, Travelocity, Hotwire, TripOnline SA, Cheap Tickets, getaroom.com, Cancelon and HotelQuickly so you can book your Quality inn Westfield reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Massachusetts >
    • Westfield
    • Also Known As
    • Econo Lodge Westfield ,
    • Westfield Econo Lodge ,
    • Econolodge Hotel Westfield
    Add Photo Photos
    Traveler (28)
    Room & Suite (22)
    Dining (9)
    Pool & Beach (2)
    Hotel & Grounds (13)
    Bathroom (6)
    Business Center & Event Rooms (1)
    Nearby
    Sponsored by:
    Homewood Suites Holyoke-Springfield/North
    634 reviews
    4.91 miles away
     
    Elm Motel
    28 reviews
    1.86 miles away
     
    Holiday Inn Express Hotel & Suites Westfield
    179 reviews
    .25 miles away
     
    Nearby Restaurants
    Westwood Restaurant and Pub
    112 reviews
    .79 miles away
    Soup's On
    39 reviews
    .93 miles away
    McDonald's
    5 reviews
    .62 miles away
    Elm Pizza
    17 reviews
    .93 miles away
    Nearby Attractions
    Stanley park
    119 reviews
    3.24 miles away
    Westfield River Brewing Company
    27 reviews
    4.95 miles away
    Amelia Park Children's Museum
    14 reviews
    2.14 miles away
    The Ranch Golf Club
    8 reviews
    4.44 miles away
    Ask a question
    Questions & Answers
    ashy97
    October 14, 2015|
    Answer Show all 5 answers
    Response from Lesa P | Reviewed this property |
    No or I should say not that I have ever seen. I have stayed there twice and never seen anything that would remotely resemble a banquet room.
    0
    Votes
    Room Tips
    "First floor, on parking lot side. Doors open to inner hall way and to outside. Great way to walk dogs and..."
    Read review
    "Ask for a room facing the parking lot :)"
    Read review
    "Rooms on the side away from the parking lot may be quieter as guests depart in the morning."
    Read review
    "Odd number rooms on first floor open to parking lot. Easy to unload!"
    Read review
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