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Holiday Inn Express Hotel & Suites Westfield

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Holiday Inn Express Hotel & Suites Westfield
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155 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Westfield
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Showing 154: English reviews
Boston, Massachusetts
Level Contributor
153 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 stars Reviewed November 21, 2013 via mobile

First off.im a huge fan of h.I Express. They are consistently clean.up to date and conveniently located. This is no exception. Literally straight off exit 3 on mass pike on a new plot of land set back from traffic noise on edge of industrial park.Despite the presence of multiple tractor trailers on perimeter. No noise at all. One of the... More 

Helpful?
Thank scrapmetal
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you so much for taking a moment to provide us with some feedback. It was truly a pleasure to hear that you had enjoyed your overall stay and that you were able to relax and be yourself. We greatly appreciate your continued loyalty and look forward to having you visit us again soon. More 

Portsmouth, Rhode Island
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 19, 2013

This hotel is right off the Mass Pike at exit 3. They offer free breakfast and the rooms are clean and quiet. We were impressed with, believe it or not, the height of the vanity/sink. Some hotels have such low sinks your back breaks just to brush your teeth. At breakfast Logan cooked bacon just for us. Enough to feed... More 

Helpful?
Thank Kathy K
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you for taking the time to provide us with some feedback regarding your recent stay. It was certainly wonderful to hear that you had enjoyed your room accommodations as well as getting the day started with our Express Start Breakfast. We strive to provide our guests with a truly great guest experience. We hope to have you... More 

Falmouth, Maine
1 review
5 of 5 stars Reviewed November 16, 2013

We found the hotel to be a great value. Very neat, very clean, and their front desk personal was extraordinary. We were greeted by Danny Rivera and he was courteous, friendly and just a happy person. It was a pleasure being greeted by such a positive young man. We will be back again and I hope that Danny will be... More 

Helpful?
Thank Eugene F
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you for taking a moment to provide us with your feedback. It was fantastic to hear that your overall stay was enjoyable and that our Guest Service Representitive, Danny, was so accommodating at check-in. Danny is truly one of our rising stars at the front desk. We hope to have you visit us again in the near... More 

1 review
4 of 5 stars Reviewed November 15, 2013 via mobile

We had a great experience being taken care of by Danny on check in. He was very helpful and courteous and made us smile. The room was very clean and amenities comfortable. The internet is a little slow. If we stop back in the area, we are likely to stay at this hotel again. Thank you

Helpful?
Thank Bob D
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you for taking the time to provide us with feedback from your stay. It was truly great to hear that our Guest Service Representitive, Danny, was able to assist you and that your overall stay was enjoyable. We hope to have you visit us again soon. More 

Ottawa, Canada
Level Contributor
615 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 822 helpful votes
4 of 5 stars Reviewed November 12, 2013

This is our hotel of choice when visiting Westfield area. The hotel is very well maintained including common areas and rooms. Standard Holiday Inn décor with comfortable beds. Suites have an extra seating area and include fridge, microwave and desk for electronics. One preventative item we noticed this time, they are now wrapping mattress in a zip liner. This is... More 

Helpful?
Thank bestfamilyadventures
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you for taking a moment to provide us with your feedback. I was very pleased to hear that you were able to relax and enjoy your overall stay with us. We look forward to having you visit us again whenever you're in the area! More 

Boston, MA
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed November 11, 2013 via mobile

We were in Westfield to visit a family member who goes to school at Westfield State. The pool was really warm and clean, which was great for us with 2 little kids in tow. The room was very nice with a small sitting area. The surround area is not attractive - but that was not an issue for us.

Helpful?
Thank FeistyCat
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you for taking the time to provide us with feedback from your recent stay. It was wonderful to hear that your family had enjoyed the room accommodations and a nice swim in our indoor heated pool. We hope to have you visit us again in the near future. More 

London, Canada
Level Contributor
6 reviews
5 of 5 stars Reviewed October 15, 2013

Checked in with a very lovely young man (I think his name was Jason). He was so personable and friendly. Room was clean, comfortable and had everything we thought it would. Checking in and out was easy, no waits. Would recommend this to anyone!

Helpful?
Thank GordonsLady
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you for taking the time to provide us with your feedback. Jason is one of our rising stars at front desk and it was wonderful to hear that you were able to relax and enjoy your overall stay. We strive to provide our guests with a truly great guest experience. We hope to have you visit us... More 

La Jolla, California
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed October 7, 2013

Rooms were spacious. AC was difficult to regulate. Breakfast was good and more than enough of a selection to choose from. Easy accessible to the Mass Pike to get to I-90, only 4 miles to the east. Would stay there again when visiting the area. 30 to 35 minutes to Bradley Field.

Helpful?
Thank Terrence Q
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you for taking the time to provide us with your feedback. It was fantastic to hear that you had enjoyed your room accommodations as well as our Express Start Breakfast options. We look forward to having you visit us again soon! More 

MK
Level Contributor
61 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed September 30, 2013

This hotel seems to be stuck in a time warp. Nothing seems to change here. I have been here 3 or 4 times and since my first time the one thing that stands out is how truly abysmal the breakfast cooked food, such as the choice there is, is. Truly claggy, heavy muffins, scrambled egg made I believe from powdered... More 

Helpful?
Thank jussafax
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you for taking the time to provide us with feedback from your most recent stay. It was wonderful to hear that you had enjoyed the room accommodations as well as our staff services. I would also like to extend our sincerest apologies with regards to breakfast falling short of expectations. I would like to assure you that... More 

Dartmouth, MA
Level Contributor
320 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
5 of 5 stars Reviewed September 24, 2013

Another road trip and another Holiday Inn Express. We stay here because this chain reliably provides comfortable, clean hotel rooms with all the amenities, friendly staff, and good breakfasts. Once again, this Holiday Inn Express met our high expectations. I particularly appreciated the quiet air conditioning system in the room, the very comfortable bed, and the good night's sleep. The... More 

Helpful?
Thank 65Wagonaire
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you for taking a moment to provide us with feedback from your recent stay. It was a pleasure to hear that you had enjoyed a good night's rest and the ammenities that our hotel has to offer. I hope that during your next stay you have an opportunity to relax in our indoor heated pool. We greatly... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Westfield, Massachusetts Hotel Convenient to the Mass Turnpike The new Holiday Inn Express & Suites in Westfield, MA nestled in the foothills of the Berkshires, offers easy access to I-90 and is just a short drive from the city of Springfield and Bradley International Airport (BDL). The 100% non smoking Holiday Inn Express & Suites is just minutes from the Basketball Hall of Fame, Six Flags New England and Blandford Ski Area, the Holiday Inn Express & Suites Westfieldis perfect for families or individuals who are looking for lodging in Westfield. A short drive will bring you to the Quadrangle in Springfield, home to a variety of museums. For those who love to shop, we are also close to Holyoke Mall. Conveniently located near Atlas Copco, Mestek and General Dynamics as well as Noble Hospital, Amelia Park and Westfield State College. Our Westfield, MA hotel is ideal for business travelers who plan to attend meetings in Westfield. We can host your next event in our meeting room and help you stay connected with our free high-speed Internet access. While lodging in Westfield, MA take the time to enjoy a swim in the heated indoor pool or work out in the fitness center. You can eat well every morning at our free Express Start hot breakfast bar featuring our signature cinnamon rolls. Check out our great Westfield hotel deals and book your stay. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Westfield

Address: 39 Southampton Rd, Westfield, MA 01085-1319
Location: United States > Massachusetts > Westfield
Price Range: $130 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Westfield 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Westfield
Holiday Inn Express Westfield
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