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Holiday Inn Express Hotel & Suites Westfield

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Holiday Inn Express Hotel & Suites Westfield
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155 Reviews from our TripAdvisor Community

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Showing 154: English reviews
Plymouth, Massachusetts
Level Contributor
8 reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

I was here for 3 Mondays in a row in July for a weekly meeting. The hotel is very accessible and is right of thr Mass Turnpike. There is ample parking and thr lobby is clean. There is a fish tank in the lobby and the large fish seemed to be a hit with kids. The rooms are clean and... More 

Helpful?
Thank Lisa H
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you so much for taking the time to provide us with your feedback. I was very pleased to hear that you had enjoyed majority of your stay but I would like to extend our sincerest apologies with regards to breakfast falling short of expectations. We truly pride ourselves on providing our guests with a great experience so... More 

Pittsburgh, Pennsylvania
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

When visiting for Westfield State graduation, this is about the only option in town. The rooms are adequate, the breakfast passable, and the staff were unenthusiastic. My room was across from the laundry facility and when I complained about the noise, the front desk clerk could have cared less about the inconvenience. At almost $200/night, not a terrific value for... More 

Helpful?
Thank Galear
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you so much for taking the time to provide us with some feedback from your stay. I would like to extend our sincerest apologies with regards to your stay falling short of expectations. I can assure you that your comments have been documented and will be utilized. We truly pride ourselves on providing our guests with a... More 

Binghamton, New York
Level Contributor
116 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed July 20, 2016 via mobile

Great hotel to spend the night that's 2 minutes off the Mass Pike. Clean, modern and very friendly staff. The free breakfast was nothing fancy, but perfect for a quick bite before getting back on the road! The parking lot is well light and its in a safe area if arriving late.

Helpful?
Thank 700scottf
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you so much for taking the time to provide us with some feedback. I was very pleased to hear that you had enjoyed your overall stay with us including starting your day off right with our Express Start breakfast. We truly pride ourselves on providing our guests with a great experience. Thank you again for your comments... More 

1 review
5 of 5 stars Reviewed July 19, 2016

I was in Westfield for an Alumni event at the university and wanted to connect with friends the next day. Only spent one night but it was worth it. The room was very clean, excellent water pressure, lots of room, great choices for breafast, and the staff was extremely helpful.

Helpful?
Thank Liz B
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you so much for taking the time to provide us with your feedback. I was delighted to hear that you had enjoyed your accommodations while attending the Alumni event in town and that our staff had been so helpful. We truly pride ourselves on providing a great guest experience. Thank you again for your comments and we... More 

Boston
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed July 13, 2016 via mobile

We liked this hotel, but only somewhat . The rooms were clean. The breakfast consisted of burnt bacon and cold omelettes, in addition to various other continental choices, and items, many of which they had run out of, like pastries. The breakfast room itself, needed it's sticky tables wiped more frequently, and frankly could have used more seats. The one... More 

Helpful?
Thank Smackmyface
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you so much for taking the time to provide us with some feedback. I was pleased to hear that you had enjoyed most aspects of your stay but would like to extend our sincerest apologies with regards to the inconveniences you had encountered. I can assure you your comments have been documented and will be utilized. We... More 

Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 12, 2016

hotel was nice and clean and easy to get to. located within a few minutes of a really cool downtown area and also only 15 minutes or so from Southwick. I felt the price was a little high especially considering there is no microwave or fridge in the room. the staff were friendly and the poll area was clean and... More 

Helpful?
Thank Keith B
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you so much for taking a few moments to provide us with some feedback. It was wonderful to hear that you had enjoyed your overall stay with us and that our staff had been so accommodating. We truly pride ourselves on providing a great guest experience. Thank you again for your comments and we hope to see... More 

North Attleboro, Massachusetts
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 7, 2016

This was a great find! I looked for rooms closer to Tanglewood, but refused to pay $300 for a Super Eight Motel, just because it was in Lenox. I decided to find a hotel our own route "back to Boston", so our ride would be shorter going home. This hotel seemed newish, bed was great, and bathroom clean and updated.... More 

Helpful?
Thank teacher120
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you so much for taking the time to provide us with some feedback from your stay. I was delighted to hear that you had enjoyed your overall stay with us while attending an event at Tanglewood. We truly pride ourselves on providing our guests with a great experience. Thank you again for your comments and we look... More 

Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 3, 2016 via mobile

My husband and I stopped here for one night while on a road trip. The room was comfortable and the staff was friendly. My only complaint was maybe the breakfast area can use a few more tables. We just chose to take our breakfast to our rooms because the lack of seats. Overall a good stay for one night right... More 

Helpful?
Thank Joanna S
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you so much for taking a few moments to provide us with your feedback. I was delighted to hear that your stay was comfortable and that our staff had been so accommodating. We truly strive to provide our guests with a great experience. Thank you again for your comments and we hope to see you soon! Sincerely,... More 

Bridgeport, Connecticut
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 2, 2016 via mobile

My husband and I stayed one night during a trip to the berkshires which is close enough to enjoy! The room was clean and the bathroom too. Can't beat the price and you know you're getting some level of standard with the holiday inn name. Breakfast was ok, most of the food was microwaved but it saves you the hassle... More 

Helpful?
Thank Blackrockkate
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you so much for taking the time to provide us with your feedback. I was very pleased to hear that you had enjoyed your overall stay with us and that our staff had been so accommodating. We truly pride ourselves on providing a great guest experience. Thank you again for your comments and we hope to see... More 

Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed June 18, 2016

I must admit that I always stay at a Holiday Inn whenever possible. Beside being an owner of a Holiday Inn Club Vacation property I generally trust the brand. As always I was not disappointed. The hotel was neat and clean. Check in was a bit slower than normal. The front desk clerk was in the back and did not... More 

Helpful?
1 Thank Paul K
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you so much for taking a few moments to provide us with feedback from your stay. I was delighted to hear that you had enjoyed our hotels amenities as well as your room accommodations. We truly pride ourselves on providing every guest with great experience. Thank you again for your comments and continued loyalty. We hope to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Westfield, Massachusetts Hotel Convenient to the Mass Turnpike The new Holiday Inn Express & Suites in Westfield, MA nestled in the foothills of the Berkshires, offers easy access to I-90 and is just a short drive from the city of Springfield and Bradley International Airport (BDL). The 100% non smoking Holiday Inn Express & Suites is just minutes from the Basketball Hall of Fame, Six Flags New England and Blandford Ski Area, the Holiday Inn Express & Suites Westfieldis perfect for families or individuals who are looking for lodging in Westfield. A short drive will bring you to the Quadrangle in Springfield, home to a variety of museums. For those who love to shop, we are also close to Holyoke Mall. Conveniently located near Atlas Copco, Mestek and General Dynamics as well as Noble Hospital, Amelia Park and Westfield State College. Our Westfield, MA hotel is ideal for business travelers who plan to attend meetings in Westfield. We can host your next event in our meeting room and help you stay connected with our free high-speed Internet access. While lodging in Westfield, MA take the time to enjoy a swim in the heated indoor pool or work out in the fitness center. You can eat well every morning at our free Express Start hot breakfast bar featuring our signature cinnamon rolls. Check out our great Westfield hotel deals and book your stay. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Westfield

Address: 39 Southampton Rd, Westfield, MA 01085-1319
Location: United States > Massachusetts > Westfield
Price Range: $130 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Westfield 2.5*
Number of rooms: 86
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Also Known As:
Holiday Inn Express Hotel And Suites Westfield
Holiday Inn Express Westfield
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