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Holiday Inn Express Hotel & Suites Westfield

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164 Reviews from our TripAdvisor Community

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Showing 163: English reviews
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Westbrook, Connecticut
Reviewed January 20, 2017

I preface my review by stating that we were traveling with a hockey team for a local tournament and I would not want to be a guest at any hotel if I were not part of the team due to noise. This hotel was very clean. Our room (318) was much larger than I expected with updated mini appliances. Comfort...

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Helpful?
Thank NYYanks1974
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you so much for taking a few moments to provide us with some feedback. It was wonderful to hear that you had enjoyed your room accommodations while attending a local event. We truly pride ourselves on providing our guests with a great experience. Thank you again for your kind words and we hope to have you visit...

Boston
Reviewed January 19, 2017

Hotel is clean and convenient to the highway. There happened to be a youth hockey tournament going on in the area so there were a lot of families with young children there during our stay. The hotel staff did a decent job of keeping things reasonably under control, and it was quiet during the night. The free breakfast is a...

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Helpful?
Thank BostonEngineer
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you so much for taking the time to provide us with some feedback. I was delighted to hear that you had enjoyed your overall stay with us. We truly pride ourselves on providing our guests with a great experience. Thank you again for your comments and we hope to see you back soon! Sincerely, Nathan Byrd -...

Sandwich, New Hampshire
Reviewed January 14, 2017 via mobile

Stayed here for one night and discovered when we arrived that the hotel was completely over run with a youth hockey league. Kids running the hallways of all floors to 1045 pm. Over all not a bad place. Right off the Mass Pike and convenient to food and pubs. Staff had little effect on controls the kids and the parents...

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Helpful?
Thank Carl H
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you so much for taking the time to provide us with your feedback. I was pleased to hear that enjoyed your overall accommodations and that our location was convenient to your needs. However, I would like to extend our sincerest apologies with regards to your stay falling short of expectations. I can assure you that your comments...

West Hartford, Connecticut
Reviewed January 8, 2017 via mobile

We stayed at the Holiday Inn Express recently and it was a positive experience. The indoor pool was nice ( although a little too warm). The room was clean and the beds were comfortable. It was easy on and off the turnpike and there were restaurant choices near by. Breakfast was very basic but adequate.

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Helpful?
Thank Trayw4
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you so much for taking the time to provide us with your feedback. I was delighted to hear that you had enjoyed your overall accommodations and that our location was convenient to your needs. We truly pride ourselves on providing our guests with a great experience. Thank you again for your kind words and I hope that...

Boston, Massachusetts
Reviewed December 5, 2016 via mobile

We were in town for a wake and funeral so not a nice occasion and basically just slept there. I don't know how old it is but seemed newer. Very clean throughout and spacious king room. Comfortable bed and pillows. It was decorated for Xmas and lobby was bright looked festive. There's an enormous fish in a tank. Arrived late...

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Helpful?
Thank flannan
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you so much for taking the time to provide us with your feedback. I was pleased to hear that you had enjoyed your overall accommodations including starting off your day with our Express Start Breakfast. We truly pride ourselves on providing our guests with a great experience. Thank you again for your kind words and we hope...

Philadelphia, Pennsylvania
Reviewed November 29, 2016

The hotel was clean, which is really all you need. But with the description given we thought we would have a fridge which we did not as only the suites have them. The front desk staff was polite though they could have been more present at the desk instead of sitting in the back for the majority of the time....

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Helpful?
Thank Alayna M
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you so much for taking the time to provide us with your feedback. I was glad to hear that you enjoyed most of your stay and that our staff had been accommodating. We truly pride ourselves on providing our guests with a great experience. Thank you again for your comments and we hope to see you soon!...

Ottawa, Canada
Reviewed November 29, 2016

This is our go to place to stay while visiting Westfield. The staff are great and accommodating. The common areas are clean. Free wifi and parking. The breakfast is standard holiday inn. This location could make breakfast amazing by having real eggs and also a fresh pot of oatmeal rather than packaged/powdered.

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Helpful?
1Thank bestfamilyadventures
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you so much for taking the time to provide us with some feedback from your stay. I was truly delighted to hear that you had enjoyed your overall accommodations and that our staff had been so accommodating. We truly pride ourselves on providing our guests with a great experience. Thank you again for your kind words and...

Scituate, Massachusetts
Reviewed October 17, 2016

Clean, comfortable and well appointed suite with plenty of room and comfort while enjoying Family Day at Westfield State University with my family. Great coffee and free breakfast with plenty of juice, eggs, bacon and assorted pastries. Very pleased! We'll be there again soon!

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Helpful?
Thank JamesD2013
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you so much for taking the time to provide us with your feedback. I was very pleased to hear that you enjoyed our hotel amenities including starting your day off right with our Express Start breakfast. We truly pride ourselves on providing a great guest experience. Thank you again for your comments and we look forward to...

Durham
Reviewed October 10, 2016

I stayed at the Holiday Inn Express because it was very convenient to Westfield Exit on the Interstate, and I find most HI to be reliable. The staff was courteous and helpful. The room was clean and spacious with a king bed. The first night we found it to be too hot as the heat had been left up at...

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Helpful?
Thank Barbara S
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you so much for taking the time to provide us with your feedback. I was pleased to hear that you had enjoyed majority of your stay and that our staff was accommodating as well. However, I would like to extend our sincere apologies with regards to breakfast falling short of expectations. We take a great deal of...

Boston, Massachusetts
Reviewed September 20, 2016 via mobile

This property is relatively new and located right off the Mass Turnpike. The checkin was quick. Rooms are a good size and comfortable. A/C worked well and was quiet. Free breakfast was okay. I stayed here for one night, got a quiet and good night's sleep. The only restaurants in the immediate area are Friendly's and Wendy's. If you don't...

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Helpful?
Thank Biztraveler2222
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you so much for taking the time to provide us with your feedback. I was delighted to hear that you had enjoyed your room accommodations including starting your day off right with our Express Start breakfast. We truly pride ourselves on providing our guests with a great experience. Thank you again for your comments and we hope...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Westfield, Massachusetts Hotel Convenient to the Mass Turnpike The new Holiday Inn Express & Suites in Westfield, MA nestled in the foothills of the Berkshires, offers easy access to I-90 and is just a short drive from the city of Springfield and Bradley International Airport (BDL). The 100% non smoking Holiday Inn Express & Suites is just minutes from the Basketball Hall of Fame, Six Flags New England and Blandford Ski Area, the Holiday Inn Express & Suites Westfieldis perfect for families or individuals who are looking for lodging in Westfield. A short drive will bring you to the Quadrangle in Springfield, home to a variety of museums. For those who love to shop, we are also close to Holyoke Mall. Conveniently located near Atlas Copco, Mestek and General Dynamics as well as Noble Hospital, Amelia Park and Westfield State College. Our Westfield, MA hotel is ideal for business travelers who plan to attend meetings in Westfield. We can host your next event in our meeting room and help you stay connected with our free high-speed Internet access. While lodging in Westfield, MA take the time to enjoy a swim in the heated indoor pool or work out in the fitness center. You can eat well every morning at our free Express Start hot breakfast bar featuring our signature cinnamon rolls. Check out our great Westfield hotel deals and book your stay. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Westfield

Address: 39 Southampton Road, Westfield, MA 01085
Location: United States > Massachusetts > Westfield
Price Range: $112 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Westfield 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Westfield
Holiday Inn Express Westfield
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Westfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room 318 was larger than others in our party”
 of 5 bubbles NYYanks1974, Jan 20, 2017 | Read review
“Top floor is usually quietest wherever you go...”
 of 5 bubbles JamesD2013, Oct 17, 2016 | Read review
“Avoid the rooms across from the laundry!”
 of 5 bubbles Galear, Jul 24, 2016 | Read review
“Rooms in the back-right face a main drag for tractor trailers coming off I-90, so can get noisy with them going by every once in a while.”
 of 5 bubbles cmkd_2007, Jul 3, 2014 | Read review
“Remember, the aircon is controlled from the wall and not the device.”
 of 5 bubbles winterson66, Jun 23, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question