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Extended Stay America - Boston - Westborough - East Main Street

Expedia.com$109*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
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Extended Stay America - Boston - Westborough - East Main Street
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35 Reviews from our TripAdvisor Community

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Showing 33: English reviews
Start your review of Extended Stay America - Boston - Westborough - East Main Street
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Plymouth, Minnesota
Reviewed 4 weeks ago

Having shopped around visiting all the motels suitable for long term stay in this area, I chose this one as the best value for my needs. After one month, I confirmed my correct decision. I feel secure and safe. Parking lot is well lit, someone is always at the front desk, and fire alarm system and sprinklers though-out. The kitchenette...

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Helpful?
2Thank dortlip
00esa, General Manager at Extended Stay America - Boston - Westborough - East Main Street, responded to this review

I am so pleased you had an excellent month long stay at Extended Stay America - Boston - Westborough - East Main Street. Thanks for taking the time to post this wonderful review and for sharing it with future guests. We couldn't more pleased to read how much you appreciated our exceptional service, clean facilities and your comfortable time with...

Miami
HOTEL’S FAVORITE REVIEW
Reviewed January 11, 2017

I was suppose to check in late Thursday evening; however, I had a delayed flight from the west coast and did not get in until early Friday morning. The clerk at the front was so nice to start but the Manager ( I think his name was Joe) greeted me and made sure I had extra towels and all the...

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Helpful?
Thank ravellim
About Hotel's Favorite Review
Manager_11525, Manager at Extended Stay America - Boston - Westborough - East Main Street, responded to this review

Your feedback is important. Thank you for sharing. It is great to see you were well accommodated by our staff during your stay with. We strive for guest satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

New York City, New York
Reviewed 4 weeks ago via mobile

Hotel is a budget hotel. We stayed in a king room with pullout. The pullout was dirty. No sheets at all, u have to go to front desk for everything even a spoon. Gym is 3 machines and old. The breakfast just granola bars and bad muffins. Packets oatmeal. No real food for sale. No milk.

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Helpful?
Thank Aimnyck
Manager_11525, Manager at Extended Stay America - Boston - Westborough - East Main Street, responded to this review

Thank you for providing us with details about your stay. The conditions you described are unacceptable, and I sincerely apologize for your experience. Thanks to your comments, we will be working with the team to make sure these same issues are not repeated. Guest feedback like yours allows us to continue to improve our hotel. Please contact me, at bow@extendedstay.com,...

Reviewed April 16, 2017 via mobile

Very attentive and friendly staff! With a little pre-planning this was a great place to stay with two teens. The rooms are huge, actually a living area/ kitchen and a separate bedroom/bathroom. If you are looking for a gourmet breakfast, bring your own eggs and bagels, cook them in your room, the hotel will give you whatever utensils and pots/pans...

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Helpful?
Thank Carol U
Manager_11525, Manager at Extended Stay America - Boston - Westborough - East Main Street, responded to this review

Your feedback is important. Thank you for sharing. It is great to see you enjoyed your stay at our hotel. Your positive comments regarding the service provided by our staff, cleanliness of our room, and our convenient location are much appreciated. Thank you again for sharing your experience with us. We would love to see you again, should your travels...

Southborough, Massachusetts
Reviewed March 27, 2017

This is a very convenient location with plenty of parking & WIFI The room is very clean & nice The smiles & offers of help from everyone on the staff was appreciated Great job Joe Echevarria ! I would recommend this hotel to others!

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Thank oreos49
Manager_11525, Manager at Extended Stay America - Boston - Westborough - East Main Street, responded to this review

We appreciate you sharing your comments about your stay. It is good to know you were satisfied with our hotel's location, your comfortable room accommodations, and the customer service provided by our staff. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

Boston, Massachusetts
Reviewed March 26, 2017 via mobile

Great stay! I will definetly be coming back here. Excellent customer service. I was able to relax in the lobby for a couple hours after check out time. Habib was very friendly and welcoming. My only opinion would be to provide plates, utensils, and cups in the room.

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Helpful?
Thank rbrandya
Manager_11525, Manager at Extended Stay America - Boston - Westborough - East Main Street, responded to this review

Thank you for taking the time to share your comments regarding your stay at our hotel. I am pleased to read you valued the customer service from our staff and that you would stay with us again based on your pleasant experience. The staff and I would like to thank you again for posting your review. We look forward to...

Westborough, Massachusetts
Reviewed March 15, 2017

Joe and Habib Mgmt at ESA at this property made sure that they kept checking with me if my stay was comfortable and repeatedly did their best to fulfill all my needs. The location is very well placed along Route#9 and my stay was quiet and peaceful. Great Value for your money.

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Thank travelvalue2017
Allentown, Pennsylvania
Reviewed February 6, 2017

I had to report to Boston for work for a 10 Month contract and so many place to choose from. Thank God for Extended stay Boston Westborough. They made my 10 Months away from home very enjoyable. Staff and management are top notch and you have everything you need...much better then renting. Also it is centralized to everything from Boston...

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Helpful?
Thank pss7paa4
Manager_11525, Manager at Extended Stay America - Boston - Westborough - East Main Street, responded to this review

Thank you for taking the time to share your experience. I am pleased to read you received excellent customer service and accommodations while staying at our hotel. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

Reviewed January 27, 2017 via mobile

Have stayed at this location multiple times. The manager, Joe, has gone out of his way to keep things smooth and comfortable. They have a competent and friendly front desk staff too, notably Dianne who made the impossible "possible". Best Extended Stay in the area!

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Helpful?
Thank Nicholas k
Manager_11525, Manager at Extended Stay America - Boston - Westborough - East Main Street, responded to this review

The team and I appreciate your remarks. I'm so pleased to hear you continue to stay at our hotel, our manager made a positive impression, and that you received excellent customer service from our staff. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Westborough, Massachusetts
Reviewed December 25, 2016

immediately at check in, The GM Joe and Habib went above and beyond to make our stay enjoyable. The room was great for what I need and lived up to the online photos as advertised. The room was more than comfortable. Felt like we have moved into a fully furnished apartment to live.

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Helpful?
Thank kcaliste
Manager_11525, Manager at Extended Stay America - Boston - Westborough - East Main Street, responded to this review

We appreciate you taking the time to write a review. It is good to know you were well accommodated by our staff, who will be informed of the good job. Overall, your satisfaction with your room is great to read. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

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06/04/2017 06/05/2017
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Near Extended Stay America - Boston - Westborough - East Main Street

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Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Pool
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Business Center with Internet Access

Additional Information about Extended Stay America - Boston - Westborough - East Main Street

Address: 180 E Main St, Westborough, MA 01581 (Formerly Extended Stay Deluxe - Boston - Westborough)
Location: United States > Massachusetts > Westborough
Price Range: $103 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Boston - Westborough - East Main Street 2.5*
Number of rooms: 85
Reservation Options:
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Questions & Answers

Here's what travelers have asked, with answers from Extended Stay America - Boston - Westborough - East Main Street staff and other travelers.
2 questions
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Questions? Get answers from Extended Stay America - Boston - Westborough - East Main Street staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“check on computer/work desk space in specific room”
dortlip, 4 weeks ago | Read review
“Do check in with Joe or Management at the front desk for choices”
travelvalue2017, Mar 15, 2017 | Read review
“Ground floor”
pss7paa4, Feb 6, 2017 | Read review
“Second floor at the end is the quickest way to your vehicle;”
ravellim, Jan 11, 2017 | Read review
“Try another hotel.”
ARTarea51, Jun 20, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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