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Extended Stay America - Boston - Westborough - East Main Street

Traveler (10)
Room & Suite (20)
Dining (2)
About
Location
Cleanliness
Service
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Breakfast included
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Laundry Service
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Family
Quiet
HOTEL CLASS
Hotel links
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Location
Full view
Contact
180 E Main St, Westborough, MA 01581-1785
Getting there
Worcester Airport14 mi
Logan Intl Airport30 mi
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68Reviews
35Photos
2Q+A
14Room tips
Traveler rating
  • 26
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  • 11
  • 11
  • 7
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Popular mentions
Hotel's Favorite
I stayed at this hotel a long time ago and I was not impressed. It is obvious that there is a new Inn Keeper. Its 100% improved. This is a very good hotel with a great staff. This hotel is now clean and very well kept and an exceptional staff to help you with anything you need.
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Response from 00esa, Manager at Extended Stay America - Boston - Westborough - East Main Street
Responded Nov 3, 2018
Ron, thank you for being our guest at Extended Stay America once again and for sharing your feedback with future travelers. It’s a pleasure to know you had an outstanding stay with us and loved our hospitality. We will be sure to share your compliments with Metannah for taking good care of you. On behalf of everyone here, we invite you all to revisit us. Sincerely, Hotel Management
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Here on business, I've had several interactions with the front desk staff for various reason. Our room wasn't cleaned on the day they designated, the first week we were here. The second week our I went t o the front desk to make sure our room was on the list to be cleaned the
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Response from 00esa, Manager at Extended Stay America - Boston - Westborough - East Main Street
Responded Aug 7, 2018
Michelle, we cannot apologize enough for your experience when staying at our hotel. Your comments have prompted us to redouble training efforts so we can be sure to meet the high standards you should always expect from us every single stay. Also, your feedback regarding lack of toilet paper is discussed with the appropriate individuals in an effort to provide better guest experiences going forward. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
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Stopped to spend one night on our way up to Maine. Room was very roomy, but the beds were small and uncomfortable. The pillows were small and flat. Not the worst I’ve stayed in, but I couldn’t imagine staying here for a longer stay.
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Response from 00esa, Manager at Extended Stay America - Boston - Westborough - East Main Street
Responded Jun 8, 2018
Colbey, thank you for evaluating your experience online. We are pleased you liked the spaciousness of your room. However, we apologize for the issues you had with the comfort of your bedding. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
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The front desk staff were friendly and accommodating. Room was clean and large. The room and hallway were extremely quiet for the amount of guests that were there. Hallway was clean and quiet also. Very close to the main road to the Mass pike Just for heads up --the FREE
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Response from 00esa, Manager at Extended Stay America - Boston - Westborough - East Main Street
Responded Apr 14, 2018
Thank you for staying at Extended Stay America. We are delighted to read you loved our convenient location and your well-appointed room. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
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The property is attractive as are the rooms, however, I encountered a number of issues on my visit to this hotel. In spite of doing the pre-check-in online when I made the reservation, it still took almost 20 minutes to check me in at the desk. What was the point of the
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Response from 00esa, Manager at Extended Stay America - Boston - Westborough - East Main Street
Responded Apr 8, 2018
We strive to provide wonderful hospitality to all of our guests, but we are sorry this wasn’t your experience. Please accept our most sincere apology for the difficulties you encountered while being here. Your feedback is important for us, so it has been discussed with the concerned individuals in an effort to deliver better service and facilities to our guests moving forward. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area. Sincerely, Hotel Management
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All photosTravelerRoom & SuiteDining
King size bed with bathroom to the right - sink is separate from toilet and shower
sitting area
kitchen area
Photo provided by managementExtended Stay America - Boston - Westborough - East Main Street
Deluxe Studio - 1 Queen Bed
Photo provided by managementExtended Stay America - Boston - Westborough - East Main Street
Deluxe Studio - 1 Queen Bed
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Do the rooms comes with a security safe to store items?
I'm not sure what WPI is... There is definitely no meat in the breakfast. It is grab and go so there was oatmeal packets, fruit, and granola bars. The only drinks that were available was coffee.
1 vote
"we were on the second floor and it was still quiet"
"I do not recommend."
"if you are bringing your pet ask for a room by an exit"
"All the rooms are good. Second and third story are a bit quieter, however."
"Clean and Large Rooms, Less AC Noise and well managed kitchen."
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PRICE RANGE
$84 - $104 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Extended Stay Deluxe - Boston - Westborough
LOCATION
United StatesMassachusettsWestborough
NUMBER OF ROOMS
85
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