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    Extended Stay America - Boston - Westborough - East Main Street

    180 E Main St, Westborough, MA 01581
    +1 877-432-9997
    Hotel website
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    10/29/2017 10/30/2017
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    $114
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    Traveler (6)
    Room & Suite (9)
    Dining (2)
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    Overview
    • Excellent40%
    • Very good20%
    • Average13%
    • Poor16%
    • Terrible11%
    Travelers talk about
    “manager joe” (2 reviews)
    “little things” (2 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Suites
    Fitness center
    Kitchenette
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Shuttle Bus Service
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Boston - Westborough - East Main Street
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    Doubletree Hotel Boston/Westborough
    759 reviews
    #2 of 9 hotels in Westborough
     
    Westborough Inn
    207 reviews
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    Red Roof Inn Boston - Southborough/Worcester
    282 reviews
    #1 of 2 hotels in Southborough
     
    Holiday Inn Hotel & Suites Marlborough
    214 reviews
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    Rooms
    Oct 29Oct 30
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (59)
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    1 - 5 of 57 reviews

    Reviewed 1 week ago via mobile

    This is by far the filthiest place I've ever been to. The rooms smell of urine and their grab and go breakfast consists of just coffee and bars. For 100$ a night, it is way over priced!! I wouldn't recommend Extended stay America for anybody!!More

    Thank Nadine F
    Response from 00esa, Manager at Extended Stay America - Boston - Westborough - East Main StreetResponded 1 week ago

    Nadine, thank you for taking the time to share your feedback. We are very disappointed to see that your feedback referenced the description of our hotel as "filthy". Our promise to our guest includes a commitment to providing a clean, fresh environment and we are...More

    Hotel's Favorite
    Reviewed 4 weeks ago

    My family and I are so impressed with Heather, Diane and Joe. Bending backwards to ensure accommodations were booked and ran smoothly. Every question answered completely! Talked to residents and they love it there too!More

    1  Thank happyfan2014
    Response from 00esa, General Manager at Extended Stay America - Boston - Westborough - East Main StreetResponded 4 weeks ago

    It was our pleasure having you as our guest at Extended Stay America. We are delighted to know you loved the excellent service provided at the front desk. I will surely share your compliments with Heather, Diane and Joe for a job well-done. We hope...More

    Reviewed 2 weeks ago

    We visited Massachusetts as a family of 4 for college visits. We were looking for an inexpensive hotel. The staff was very pleasant. We arrived late (after 11 pm). When the elevator doors opened, the stench of tobacco was overwhelming. We had to return to...More

    Thank Beth V
    Response from 00esa, Manager at Extended Stay America - Boston - Westborough - East Main StreetResponded 2 weeks ago

    Beth, thank you for your stay with us and for the candid review. We want every guest who stays with us to have a comfortable experience and to depart with a lasting favorable impression. We fell short in making that happen for you, and we...More

    Reviewed September 10, 2017

    First, let me start by saying, looks are deceiving. As a traveler, this has by far been the worst experience in my life at any hotel. The rooms appear to have been renovated, but the staff some not all was very unprofessional. The communication from...More

    Thank ncsj1980
    Response from 00esa, General Manager at Extended Stay America - Boston - Westborough - East Main StreetResponded September 11, 2017

    It was disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. I would also like to...More

    Reviewed September 2, 2017 via mobile

    We stopped here for over night stay on our way to Maine . The staff could not have been nicer. The room was very nice and clean . Would definitely pick to stay here again. It was close to couple nice local restaurants too.

    Thank judyb2153
    Response from 00esa, General Manager at Extended Stay America - Boston - Westborough - East Main StreetResponded September 2, 2017

    Judy, we are delighted you chose to stay at Extended Stay America. It’s a pleasure knowing you loved your spotless room and the excellent service we provided. We can’t wait to welcome you back soon. Sincerely, General Manager

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Shuttle Bus Service
    • Breakfast included
    • Dry Cleaning
    • Business Center with Internet Access
    • Laundry Service
    • Room amenities
    • Microwave
    • Things to do
    • Fitness Center with Gym / Workout Room
    • Tennis Court
    Details
    • Price range
    • $99 - $150 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 85
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Expedia, Priceline, Travelocity, Booking.com, Orbitz, Hotels.com, TripOnline SA, Cancelon and Hotwire so you can book your Extended Stay America - Boston - Westborough - East Main Street reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Massachusetts >
    • Westborough
    Add Photo Photos
    Traveler (6)
    Room & Suite (9)
    Dining (2)
    Hotel & Grounds (12)
    Bathroom (1)
    Nearby
    Sponsored by:
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    1.22 miles away
     
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    3.94 miles away
     
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    catslmd
    October 10, 2014|
    Answer
    Response from Heidi H | Reviewed this property |
    I'm not sure what WPI is... There is definitely no meat in the breakfast. It is grab and go so there was oatmeal packets, fruit, and granola bars. The only drinks that were available was coffee.
    1
    Vote
    Room Tips
    "I do not recommend."
    Read review
    "if you are bringing your pet ask for a room by an exit"
    Read review
    "All the rooms are good. Second and third story are a bit quieter, however."
    Read review
    "Clean and Large Rooms, Less AC Noise and well managed kitchen."
    Read review
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