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Extended Stay America - Boston - Westborough - Connector Road

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Traveler (15)
Room & Suite (9)
Dining (1)
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Overview
  • Excellent14%
  • Very good15%
  • Average14%
  • Poor12%
  • Terrible45%
Travelers talk about
“other guests”(2 reviews)
“esa”(3 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Kitchenette
Multilingual Staff
Pets Allowed
2 Star Hotel
All hotel details
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Rooms
May 6May 7
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1 room, 2 adults, 0 children
Standard Room
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Reviews (63)
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1 - 5 of 63 reviews
Reviewed March 13, 2018

I went here as a place to get out the house for a while. First, I noted the front service was really slow, and it took about 20 minutes for me to get my key. Right when I got in my room, I noticed there...More

Thank 1coolcat1
Response from 00esa, Manager at Extended Stay America - Boston - Westborough - Connector RoadResponded March 14, 2018

We sincerely apologize for the service and cleanliness issues you encountered during your visit. We have room inspection processes in place, and we are working with our Head of Housekeeping to see where we dropped the ball. It's our goal to provide an excellent customer...More

Hotel's Favorite
Reviewed August 14, 2017

I think this hotel was the first place that made me happy since we arrived in Massachusetts. We were very tired and jet lagged when we came and we wanted to get to the room and rest. Sally, who gave us our room key helped...More

Thank Prachi8101
Response from 00esa, General Manager at Extended Stay America - Boston - Westborough - Connector RoadResponded August 15, 2017

Prachi, thank you for sharing your wonderful review of your visit to Extended Stay America - Boston - Westborough - Connector Road. Our goal is to make your stay as comfortable as possible and it's nice to know our team accomplished this during your visit....More

Reviewed November 19, 2017 via mobile

This place have always been nice to me as you don’t feel homesick even if you come in a business trip. My trip was a family trip though but as I mentioned before, very good and economical place, taking care of your basic needs in...More

Thank manisha v
Response from 00esa, Manager at Extended Stay America - Boston - Westborough - Connector RoadResponded November 20, 2017

Thank you for choosing to stay at Extended Stay America once again. We are delighted to know you and your family were comfortable here and were impressed with all the aspects of our hotel. Thanks again for recommending us as a great value, and we...More

Reviewed November 3, 2017

This was hands down the best bang for the buck. Very affordable and more like an apartment than a hotel room. The only thing I can think of they might improve on is to include kitchen utensils and accessories.More

Review collected in partnership with Extended Stay
Thank 127russellh
Response from 00esa, Manager at Extended Stay America - Boston - Westborough - Connector RoadResponded November 4, 2017

Russell, thank you so much for confirming to others that what a great choice Extended Stay America is! We strive to provide an outstanding experience to our guests all at a great value, and we are delighted to know we accomplished this while you were...More

Reviewed October 16, 2017

Upon arrival found my bathroom to have mud in the bottom of the tub, and lubrication found in-between the bed and the nightstand, fire alarm goes off in the middle of the night, wouldn't recommend this hotel to anyone.More

Review collected in partnership with Extended Stay
Thank P7435PYdereks
Response from 00esa, Manager at Extended Stay America - Boston - Westborough - Connector RoadResponded October 17, 2017

Thank you for your feedback. We're sorry you experienced so many difficulties during your stay with us. This is not the type of review we are accustomed to receiving, and it is very disappointing to read. Your comments will be shared with the team, and...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Multilingual Staff
Room amenities
Microwave
Things to do
Tennis Court
Details
Price range
$104 - $130 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
$104 - $130 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveler (15)
Room & Suite (9)
Dining (1)
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Room Tips
"Its better to get rooms in the middle, the ones at the end are trash."
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"Don't bother"
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"Rooms on the ground floor are closer to the receptions where you get the towels and utensils."
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"Great for preparing in room meals."
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