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Doubletree Hotel Boston/Westborough

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Doubletree Hotel Boston\/Westborough
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658 Reviews from our TripAdvisor Community

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Showing 642: English reviews
Milwaukee, Wisconsin
Reviewed yesterday NEW

Nice hotel - typical Doubletree. Good food in the restaurant (but the service is very slow) The "Keyless" lock on the door (using an app on your phone) was terrible - save yourself the headache and ask for a key card.

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Helpful?
Thank Rick R
Neptune, United States
Reviewed 2 days ago NEW

Everyone was very helpful and friendly. The staff were efficient and welcoming (the warmed cookie at check-in is a great perk!). The room itself was very clean and spacious. The food was great, too, which I wasn't really expecting!

Review collected in partnership with DoubleTree by Hilton
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Thank A3159KKmaryb
Waterford, Connecticut
Reviewed 4 days ago NEWvia mobile

Location is nice and secluded with lots of greenery around, within reasonable driving distance from good restaurants. Service is nice and friendly, and they give you a fresh baked warm cookie to greet. Rooms are spacious and clean.

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Thank ktyanka
Reviewed 1 week ago via mobile

Hotel very comfortable and clean. The coffe break is very good and the employee are attentive.The hotel has a good location which made it easy to get to the meetings during the week. The different types of beers served in the hotel bar are very good too.

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Thank dmsegatto
Reviewed 1 week ago

Was delighted with my stay at the Hilton DoubleTree Westborough. Room was spacious, quiet and impeccably clean. Very impressed with the staff's friendliness and attention to detail. Spent a snowy evening in the lounge watching football with appetizers and wine. The waitress could not have been nicer! It was by far the best value stay I have experienced in quite...

Review collected in partnership with DoubleTree by Hilton
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Thank Jill H
Scott S, General Manager at Doubletree Hotel Boston/Westborough, responded to this review

On behalf of the team here, thank you so much for taking the time to tell us about your experience. We are all happy to here, that you enjoyed our newly renovated guest rooms and our staff who works hard to make every guest feel like they are home. Thank you and we hope to welcome you back soon.

Laguna Niguel, United States
Reviewed 1 week ago

I was in town for a meeting with BJ's Wholesale. The hotel staff is excellent as was the hotel. The room service food was really, really good. The bonus was that the hotel offers a free shuttle to BJ's located across the highway. It's a great place to stay if you're in town visiting BJ's HQ.

Review collected in partnership with DoubleTree by Hilton
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Thank 975mirkoa
Scott S, General Manager at Doubletree Hotel Boston/Westborough, responded to this review

On behalf of the staff and myself, thank for the kind words about our staff and our hotel. We are extremely delighted you enjoyed your stay. Thank you and we hope to welcome you back in the near future.

Philadelphia, Pennsylvania
Reviewed 1 week ago

Usually stay at Hampton inns but was booked at this hotel. At check in I inquired about getting one of the complimentary breakfast vouchers for breakfast the next day. Front desk guy said no. Tried to get me to spend more for the room so I would get breakfast. The hotel was already more than others in the area that...

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Thank dmspeeds
Scott S, General Manager at Doubletree Hotel Boston/Westborough, responded to this review

Thank you for your recent review of the Doubletree by Hilton Westborough. We are sorry to hear that your experience was not up to your standards. We strive for the best customer experience and it appears we have fallen short in many areas. Be assured that we will address your concerns with our team, for this is not typical of...

Reviewed 3 weeks ago

Week long stay, enjoyed the facilities and most especially the huge indoor pool...their pool area has space for eating while the little ones are swimming. The machines in the gym are also new and well maintained. Room was clean and spacious, and my benchmark for a clean hotel room, if I'm not sneezing due to my allergies. This hotel does...

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Helpful?
Thank MitchMicahandKaykay
Scott S, General Manager at Doubletree Hotel Boston/Westborough, responded to this review

Thank you so much for taking the time to review our hotel. We are pleased that you enjoyed our restaurant and Alex the waiter who serviced you that evening. Our team works tirelessly to give our guests a great product and customer service. We are pleased we succeeded. Thank you again and we hope to welcome you back soon. Yours...

Monterrey, Mexico
Reviewed 3 weeks ago

Everything was perfect during my stay, front desk and room service waiter were always helpful and nice. My room was perfectly clean, the only thing I will change is the tv, into a smart tv cause I love Netflix.

Review collected in partnership with DoubleTree by Hilton
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Thank Katherine V
Santa Clara, California
Reviewed 4 weeks ago

This hotel was convenient location for my customer meetings, close to I-495/I-90. It is not a new hotel but the rooms were comfortable, clean and updated. The bathroom was small but functional. I had a coupon for cooked breakfast in the restaurant, this was very good. They had a buffet or a la carte options, with made to order eggs...

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Thank Gordy75
Scott S, General Manager at Doubletree Hotel Boston/Westborough, responded to this review

Thank you so much for taking the time to tell us about your experience with us and the great breakfast we have. Our staff is pleased that we were able to provide you with a comfortable and enjoyable stay. We look forward to welcoming you back in the near future.

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service

Additional Information about Doubletree Hotel Boston/Westborough

Address: 5400 Computer Drive, Westborough, MA 01581
Location: United States > Massachusetts > Westborough
Price Range: $81 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Boston/Westborough 3.5*
Number of rooms: 223
Reservation Options:
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Also Known As:
Doubletree Hotel Boston Westborough
Doubletree Westborough
Westborough Doubletree
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Questions & Answers

Here's what travelers have asked, with answers from Doubletree Hotel Boston/Westborough staff and other travelers.
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Questions? Get answers from Doubletree Hotel Boston/Westborough staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Nice exercise room!”
 of 5 bubbles 499rickr, yesterday | Read review
“We loved our first floor room. Parking was convenient.”
 of 5 bubbles Almagicman, Nov 9, 2016 | Read review
“Always go with an upper level room, if possible. It is always quieter on the upper floor level.”
 of 5 bubbles 983dond, Sep 1, 2016 | Read review
“avoid rooms on the 2nd floor near the balcony/elevator area”
 of 5 bubbles rayaa3, Aug 17, 2016 | Read review
“There is plenty of parking at the back, behind the hotel.”
 of 5 bubbles 886AlexanderK886, Jun 29, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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