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05/07/2017 05/08/2017
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    Comfort Inn & Suites

    106 Capital Drive, West Springfield, MA 01089
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveler (45)
    Room & Suite (32)
    Dining (12)
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    Overview

    • Excellent25%
    • Very good31%
    • Average25%
    • Poor9%
    • Terrible9%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Fitness center
    2.5 Star Hotel
    All hotel details
    Offers from Comfort Inn & Suites
    Special Offer: Choice Privileges Points
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    Rooms
    May 7May 8
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (160)
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    1 - 5 of 160 reviews

    Reviewed 2 days ago

    Front desk was very helpful & efficient. Our suite was spacious & spotless. The beds were very comfortable. And the staff couldn't have been more helpful when we asked if there was flexibility with gym hours.

    Thank Sandy A
    Hotel's Favorite
    Reviewed 5 weeks ago via mobile

    This is a nice remodel place. There is a nice indoor swimming pool. There is an Olympic skating rink across the street. When you walk in the door there is a nice fireplace going. The staff greet you with a friendly face when you enter...More

    Thank Daniel S
    Response from Comfort_Inn_Suites, Manager at Comfort Inn & Suites

    We are so glad you enjoyed your stay. Thank you for mentioning our beautiful new pool area and our friendly staff! We look forward to having you back. Regards, Howard Munson, Asst. General Manager

    Reviewed 6 days ago

    Had a reservation for one night 4/20/2017. No problems at the check in, no problem with the room, staff professional. Property has been remodeled up to Comfort Inn chain's standards. Bed wasn't as comfortable as some other remodelled Comfort Inn properties, but still comfortable. Everything...More

    Thank USAtraveler365
    Reviewed December 14, 2016

    My grandson and I stayed here during a hockey tournament. It provided the requisite pool for the young hockey players to play in during down time. It was close to malls where we could shop for forgotten items (swim suit), and kid friendly restaurants. No...More

    Thank margylong
    Response from Comfort_Inn_Suites, Manager at Comfort Inn & Suites

    I am so glad that you enjoyed our convenient location and felt our hotel was kid friendly with our new pool and complimentary breakfast. Hope to see you again soon! Howard Munson, Asst. General Manager

    Reviewed November 26, 2016

    Spent 2 nights here in Oct.. For some reason we got a 2 room suite. This was the best of the rooms we have had so far on leaf tour. The room had a (fake) fireplace but the the sitting area was great. My wife...More

    Thank Jeff D
    Response from Comfort_Inn_Suites, Manager at Comfort Inn & Suites

    We are so glad you enjoyed one of our wonderful suites that feature a gas fireplace. Thank you also for mentioning our friendly staff and hot morning breakfast. Hope to see you again soon. Howard Asst. General Manager

    Regency Inn and Suites West Springfield
    299 reviews
    #3 of 17 hotels in West Springfield
     
    BEST WESTERN Springfield West Inn
    138 reviews
    #2 of 17 hotels in West Springfield
     
    Hampton Inn West Springfield
    580 reviews
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    Red Roof PLUS+ West Springfield
    256 reviews
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Self-Serve Laundry
    • Breakfast Available
    • Dry Cleaning
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • $118 - $160 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Kitchenette ,
    • Family Rooms
    Photos
    Traveler (45)
    Room & Suite (32)
    Dining (12)
    Pool & Beach (3)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Questions & AnswersAsk a question
    nooccaraa
    do you have a shuttle that you can take to the Big E from your hotel? Can you purchase tickets at the hotel? Does the hotel have a bar?
    August 22, 2014|
    Answer Show all 6 answers
    Response from Comfort_Inn_Suites | Property representative |
    There is not a shuttle to the Big E any longer. There used to be a private company that ran a shuttle but they discontinued that 2 years ago. The Comfort Inn & Suites does not have a bar or restaurant on property. Mark... More
    0
    Votes
    Room Tips
    "Stayed twice and two room suite was great."
    Read review
    "We were on the top floor and it was great! Quiet and comfy!"
    Read review
    "I would recommend paying for a larger suite. Deluxe rooms are small."
    Read review
    "There are only two floors"
    Read review