We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Inn & Suites

Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Comfort Inn & Suites
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

142 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 138: English reviews
Stoughton, Massachusetts
1 review
5 of 5 stars Reviewed yesterday NEW

The hotel is very well kept. Breakfast was awesome and offered eggs, sausage, sausages, waffles, fresh fruit, assortment of danishes, cereal. The juice tasted as if it was freshly squeezed. The bathroom was clean and the beds were comfortable. They have a whole section of Non-smoking rooms (which I loved since I am very sensitive to cigarette smoke) The staff... More 

Helpful?
Thank noemichavez1
Saint Bruno, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

We stayed for 5 nights in june. The staff are all very nice. The hôtel is not to far from the six flags, the principal reason for our stay. The pool and breakfast area were always cleans. The breakfast options are nice and differents from day to day. Unfortunately, one day while we were there , our room have'nt been... More 

Helpful?
Thank Thomegan
Comfort_Inn_Suites, General Manager at Comfort Inn & Suites, responded to this review

I am so pleased that you enjoyed your recent stay and appreciate your comments regarding our great breakfast, location and friendly staff. I am truly sorry that there was some miscommunication with our daily housekeeping service on one day of your stay. We have determined the reason for the error and can assure you that it was corrected immediately for... More 

Washington, DC
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

I usually stay in hotels from the Choice group as they tend to provide outstanding value. This Comfort Inn in West Springfield did not disappoint. Got a 2-queen suite that was not exactly spacious but the layout was fine. Amenities were top notch. Particularly impressed by the high-def LG flatscreen TV with wide array of channels. Wi-fi was fast and... More 

Helpful?
Thank sofronitsky
Comfort_Inn_Suites, General Manager at Comfort Inn & Suites, responded to this review

It is always so great to receive such a detailed review. We certainly appreciate the compliments and other Tripadvisor travelers receive the benefit of your information. I was most pleased that you appreciated all the renovations that we have completed over the last year. I do wish you had used the new fitness room as you would have found all... More 

Sidney, Maine
2 reviews
4 of 5 stars Reviewed 1 week ago

We wanted a suite style room to visit Six Flags while on a family vacation. This room offered a fully functional kitchen which saved on the cost of meals for a family of five, and with the continental breakfast, we were able to save additional money so that we could enjoy more activities at Six Flags. It is also located... More 

Helpful?
Thank kreard0n
Comfort_Inn_Suites, General Manager at Comfort Inn & Suites, responded to this review

Thank you for allowing us to be a great part of your family vacation! Many of our guests appreciate our quiet location that is still so close to Six Flags, shopping and awesome restaurants of all types. We would love to have you back. Mark Henshaw General Manager More 

Teaneck, New Jersey, United States
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Best indoor pool, has hot tub attached so can jump from one to the other, salt water so doesn't leave that pool smell. Great breakfast, clean comfortable rooms, friendly staff, pricey but there is some $75 coupon available in some brochure somewhere. I didn't have one so that was sad but we still had a very nice experience. Not many... More 

Helpful?
Thank Karen R
Comfort_Inn_Suites, Manager at Comfort Inn & Suites, responded to this review

Thank you so much for your kind words about our new pool and hot tub. We can't wait for you to return the next time your are coming to the Springfield Area. Don't forget that Six Flags New England and the Naismith Basketball Hall of Fame are just a short drive from us each has many special programs this summer... More 

Oswego, New York
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here with our cheerleading team, in town for a competition that weekend ! The staff is amazing!! Especially this one guy who works the front desk ! The breakfast staff is on point , if you can imagine tons of kids storming the place at once! Everything was full and lots of selections! I LOVED the stay here... More 

Helpful?
Thank sjb7786
Comfort_Inn_Suites, General Manager at Comfort Inn & Suites, responded to this review

We are so pleased that you enjoyed your stay and hope you did well at the cheer competition. Thank you for mentioning our great staff and awesome breakfast. We can't wait to have you back! Mark Henshaw General Manager More 

bradford, ma
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 7, 2016

After our horrible 2 nights at the Super 8, I found a travel coupon for Comfort Inn. We went there about 4PM and were told they had rooms available at the coupon rate and checked right in. Bright clean and modern lobby has cold lemon water waiting for you! We went to our room, relaxed in the super comfortable and... More 

Helpful?
Thank fionasfrightshoppe
Comfort_Inn_Suites, Manager at Comfort Inn & Suites, responded to this review

We are so excited that we have a new loyal guest! I am sorry you had a disappointing experience with another hotel chain. Your detailed comments and compliments are greatly appreciated by our team and will help future guests make their own hotel choices for the future. We look forward to having you back. Regards, Howard Munson Asst. General Manager More 

Edinboro, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 31, 2016 via mobile

We stopped at this hotel on our way back home from a trip to Maine. We would've driven the entire 12 hour trip at once, but we promised our kids a night in a hotel with a swimming pool. We used a coupon found in a travel magazine. (That should've been a clue). Upon check in, the man at the... More 

Helpful?
3 Thank Jennifer F
Comfort_Inn_Suites, General Manager at Comfort Inn & Suites, responded to this review

As disappointing as it is to receive a review like yours, I was so glad that I was able to communicate with you directly recently and address your concerns. We take great pride in our facility and guest service. Our pool is a great amenity that is available for our hotel guests only. When we have larger groups of families... More 

Travelers are raving about these West Springfield hotels

Shelburne, Canada
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 23, 2016

Very nice hotel with very courteous and helpful staff. The bed and pillows are of particular note. Extremely comfortable. I was also impressed with the quietness in such a busy area of town. Super breakfast as well. Would definitely recommend, and I will be staying here again.

Helpful?
1 Thank voodoochile67
Comfort_Inn_Suites, General Manager at Comfort Inn & Suites, responded to this review

We truly appreciate your wonderful review. We share our reviews with our entire team and use each and everyone one as an opportunity to truly learn what is important to our guests. We can't wait to have you back and continue to offer you a great stay! More 

Cranford, New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 17, 2016

So I am an addict to antiques and I have been attending the Brimfield Fair at least once a year for the past 15+ years. I have tried many different accommodations in the area, ranging from good to mediocre to plain awful. I have recently discovered the Comfort Inn & Suites in West Spingfield and I have only positive things... More 

Helpful?
1 Thank Martino L
Comfort_Inn_Suites, General Manager at Comfort Inn & Suites, responded to this review

Thank you so much for staying with us! We appreciate when travelers share their experience in such detail and mentioning our caring staff and remodeled hotel. We certainly work hard and it is very motivating to hear from guests that we have achieved our goal of your complete satisfaction. Don't forget that there are still 2 big Brimfield Fairs this... More 

Questions? Get answers from hotel staff and past guests. Ask a question

57 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (45)
Viewed
Dining (10)
Viewed
Room/Suite (18)
Viewed
Hotel & Grounds (5)
Viewed
Bathroom (5)
Viewed
Pool/Beach Area (1)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (12)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near West Springfield
3.0 mi away
Regency Inn and Suites West Springfield
Regency Inn and Suites West Spri...
#3 of 17 in West Springfield
4.0 of 5 stars 275 reviews
0.3 mi away
Red Roof PLUS+ West Springfield
Red Roof PLUS+ West Springfield
#4 of 17 in West Springfield
4.0 of 5 stars 230 reviews
1.4 mi away
BEST WESTERN Springfield West Inn
BEST WESTERN Springfield West In...
#2 of 17 in West Springfield
4.5 of 5 stars 95 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Clarion Hotel & Aqua Lagoon Water Park
Clarion Hotel & Aqua Lagoon Wate...
#9 of 17 in West Springfield
3.5 of 5 stars 57 reviews
2.4 mi away
La Quinta Inn & Suites Springfield
0.5 mi away
Hampton Inn West Springfield
Hampton Inn West Springfield
#1 of 17 in West Springfield
4.0 of 5 stars 491 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Comfort Inn & Suites

Address: 106 Capital Dr, West Springfield, MA 01089-1331
Location: United States > Massachusetts > West Springfield
Price Range: $114 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 75
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Booking.com, Choice Hotels, Hotwire, Odigeo and Priceline so you can book your Comfort Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn And Suites
Comfort Hotel West Springfield
Comfort Inn West Springfield
West Springfield Comfort Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay