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    Quality Inn West Springfield

    1150 Riverdale St, West Springfield, MA 01089-4607
    Hotel website
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    8/6/2017 8/7/2017
    $99
    $96
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    Traveler (16)
    Room & Suite (13)
    Dining (5)
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    149 reviews
    #2 of 17 hotels in West Springfield
     
    Overview
    • Excellent13%
    • Very good21%
    • Average19%
    • Poor12%
    • Terrible35%
    Travelers talk about
    “fifth floor” (4 reviews)
    “highway side” (2 reviews)
    “donuts” (5 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Fitness center
    Multilingual Staff
    Pets Allowed
    Wheelchair access
    Meeting Rooms
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Quality Inn West Springfield
    Special Offer: Choice Privileges Points
    Hotel deals
    Red Roof PLUS+ West Springfield
    267 reviews
    #6 of 17 hotels in West Springfield
     
    Clarion Hotel & Aqua Lagoon Water Park
    98 reviews
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    Comfort Inn & Suites
    167 reviews
    #5 of 17 hotels in West Springfield
     
    Best Western Springfield West Inn
    149 reviews
    #2 of 17 hotels in West Springfield
     
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    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (117)
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    1 - 5 of 115 reviews

    Reviewed 2 weeks ago via mobile

    We stayed here in the fall of 2015 with our dogs for a dog show and were pleased. But on this stay it doesn't look like they have done much of anything to adequately maintain the property, much less update it. It's shabby, the grounds...More

    Thank Vicki K
    Response from JANAK D, Manager at Quality Inn West SpringfieldResponded 2 weeks ago

    Dear Vicki, Thank you for your feedback and we are sorry to hear that you did not enjoy your stay as much. We are working on making things better and we hope you would give us another chance to provide you with superior experience. Sincerely,...More

    Hotel's Favorite
    Reviewed July 27, 2016

    Very accommodating, clean, quiet, great business center, great breakfast. Staff were very nice and helped with directions. Close to courthouse and shopping. When the printer in the business center broke down, the staff allowed ud use of their office, computer, and printer.

    Thank Sharon K
    Response from JANAK D, Manager at Quality Inn West SpringfieldResponded 2 weeks ago

    Dear Sharon, Thank you for such positive feedback. We are happy to know that you have enjoyed your stay with us and we look forward in seeing you again soon. Sincerely, Catherine Ooi Hotel Manager

    Reviewed June 16, 2017 via mobile

    This hotel is a average hotel. The room was dark during the day. The sliding glass door was bolted shut with insulation tape around it. The freeway off ramp is behind the hotel and was noisy at all times. The hotel is on a divided...More

    Thank Lori M
    Response from JANAK D, Manager at Quality Inn West SpringfieldResponded 2 weeks ago

    Dear Lori, Thank you for your feedback and we are sorry to hear that you have encountered issues during your stay. The picture of the pool shown was taken in early spring when we have our pool checked and repaired after being closed for the...More

    Reviewed June 11, 2017

    You can tell that this place is frayed around the edges and needs updating. The floor I stayed on (4th) was completely renovated. Modern, New and very comfortable. The hotel is located on a very busy Byway close to restaurants and other hotels. There is...More

    Thank jvdNewYork
    Response from JANAK D, Manager at Quality Inn West SpringfieldResponded June 13, 2017

    Dear jcdNewYork, Thank you for your feedback and we are happy to know that you have enjoyed your stay. We are still working on updating our property to increase enjoyment and comfort to our guest. Feedback from guests are most welcomed and will be used...More

    Reviewed June 4, 2017 via mobile

    Our family had a good night at Quality Inn. The location is conveniently located just off the highway and near several restaurants. You can tell that the hotel is in the process of improvement/renovation. Our room had nice bedding and comfortable matresses but still needed...More

    Thank Malinda U
    Response from JANAK D, Manager at Quality Inn West SpringfieldResponded June 6, 2017

    Dear Guests, Thank you for taking the time to leave us your feedback. We are happy that you have enjoyed your stay with us and noticed the changes. We are working on updating our hotel to ensure comfort and enjoyment. Feedback from guests are very...More

    Red Roof PLUS+ West Springfield
    267 reviews
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    Clarion Hotel & Aqua Lagoon Water Park
    98 reviews
    #10 of 17 hotels in West Springfield
     
    Comfort Inn & Suites
    167 reviews
    #5 of 17 hotels in West Springfield
     
    Best Western Springfield West Inn
    149 reviews
    #2 of 17 hotels in West Springfield
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Room Service
    • Meeting Rooms
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $90 - $146 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 114
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Expedia, Choice Hotels, Priceline, Travelocity, Cancelon, Cheap Tickets, Hotwire and HotelQuickly so you can book your Quality Inn West Springfield reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Massachusetts >
    • West Springfield
    Add Photo Photos
    Traveler (16)
    Room & Suite (13)
    Dining (5)
    Pool & Beach (1)
    Hotel & Grounds (35)
    Business Center & Event Rooms (1)
    Nearby
    Sponsored by:
    Super 8 West Springfield/Route 5
    334 reviews
    .65 miles away
     
    Red Roof PLUS+ West Springfield
    267 reviews
    .21 miles away
     
    Comfort Inn & Suites
    167 reviews
    .32 miles away
     
    Residence Inn West Springfield
    220 reviews
    .25 miles away
     
    Nearby Restaurants
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    .23 miles away
    LongHorn Steakhouse
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    .19 miles away
    99 Restaurants
    68 reviews
    .22 miles away
    Nearby Attractions
    Polish Center of Discovery and Learning
    5 reviews
    1.30 miles away
    Majestic Theatre
    40 reviews
    1.98 miles away
    Storrowton Village Museum
    30 reviews
    2.96 miles away
    Fast Feet
    6 reviews
    1.91 miles away
    Questions & Answers
    Get quick answers from Quality Inn West Springfield staff and past guests.
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    Room Tips
    "Renovated Rooms ..ASK"
    Read review
    "Sleep in your car is better than these rooms"
    Read review
    "High floor facing south."
    Read review
    "Rooms above the 3rd floor and to the back."
    Read review
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