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Quality Inn West Springfield

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Quality Inn West Springfield
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108 Reviews from our TripAdvisor Community

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Showing 107: English reviews
Mulberry, Florida
Level Contributor
54 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 22, 2016

My husband and I decided to take a chance staying in West Springfield knowing that most places were above our budget. Lucky enough I called ahead and asked if they would honor a coupon book rate and they said they would. When we arrived we were greeted and checked in. Our room was newly remodeled, spacious and comfortable.

Helpful?
Thank Teresa B
chesapeake, va
Level Contributor
52 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed August 17, 2016

We stayed at this hotel for 3 nights while visiting family. Check in was non eventful. The front desk person, Andy, was cordial. We stayed on the 3rd floor facing the back parking lot. This was fine because it was quiet. The room was clean, the beds (2 queens) were comfortable, the wi-fi was good, and the a/c unit ran... More 

Helpful?
Thank produce592
Kingston, Canada
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed August 9, 2016 via mobile

Renovated, super clean, super choice for the price for a stop during a road trip ( and I'm picky...). One bed rooms on the highway side (but no too noisy at least) and 2 bd rooms on the parking side (maybe more quite). Breakfeast good for this kind of hotel, cute swiming pool.

Helpful?
Thank magcanada
Jupiter, Florida
Level Contributor
5 reviews
5 of 5 stars Reviewed July 27, 2016

Very accommodating, clean, quiet, great business center, great breakfast. Staff were very nice and helped with directions. Close to courthouse and shopping. When the printer in the business center broke down, the staff allowed ud use of their office, computer, and printer.

Helpful?
Thank Sharon K
Saco
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 27, 2016

I stayed 2 nights in Room 517 which faced away from the highway. I'd recommend staying on the 5th floor because it looked quite new and was nicely maintained and clean. The beds were comfortable and the air conditioner worked well at keeping the room cool. The breakfast was very average and could have been of better quality. The room... More 

Helpful?
Thank Theodore S
St. Catharines, Canada
Level Contributor
128 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed July 12, 2016

This was a really nice hotel. The room was spacious and clean. The front desk clerk was very friendly and very helpful. Free wifi in the room. Also had an iron and ironing board, that's a plus for me when travelling. Great location, only about an hour from Boston.

Helpful?
Thank mydearheart
Cornwall, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 10, 2016

I will not stay there again. Very dirty. Thy had to switch us room no air condition tv not working grass all around the interior pool carpets are dirty. Bath tub is damage and piece of bath tub broken.

Helpful?
1 Thank Danielle B

Travelers are raving about these West Springfield hotels

Beaver Falls, Pennsylvania
2 reviews
2 of 5 stars Reviewed June 15, 2016 via mobile

The Glacier Bay toilet is the actual cheapest one you can buy at Home Depot. I don't think they are designed for commercial use. The beautiful new sliding glass shower door has a solid 1/2 inch gap at the bottom and water pours out of the shower and onto the floor. Housekeeping didn't restock our towels: nicely asking for more... More 

Helpful?
Thank sc0vig
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed June 15, 2016

We got in around 1 am and check in was easy. Our room was OK. The bed slept well and we had no complaints with the room. The free breakfast the next day was very good. My wife made herself a waffle and she enjoyed it. I had cereal and a bagel; they both were good. It was alright for... More 

Helpful?
1 Thank lettsr1949
Level Contributor
164 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed May 13, 2016 via mobile

We stayed here a year ago when they had started renovations. We had problems. The year the renovations were far advanced and out-of- sight. The lobby, halls, and rooms were neat and clean. The beds were very comfortable. The room was on the parking lot side and was much quieter than on the other side (last year). The breakfast had... More 

Helpful?
Thank Gary C
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Quality Inn West Springfield

Address: 1150 Riverdale St, West Springfield, MA 01089-4607
Location: United States > Massachusetts > West Springfield
Price Range: $94 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn West Springfield 2*
Number of rooms: 114
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