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Quality Inn West Springfield

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Quality Inn West Springfield
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106 Reviews from our TripAdvisor Community

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Showing 105: English reviews
Jupiter, Florida
Level Contributor
5 reviews
5 of 5 stars Reviewed yesterday NEW

Very accommodating, clean, quiet, great business center, great breakfast. Staff were very nice and helped with directions. Close to courthouse and shopping. When the printer in the business center broke down, the staff allowed ud use of their office, computer, and printer.

Helpful?
Thank Sharon K
Saco
2 reviews
4 of 5 stars Reviewed yesterday NEW

I stayed 2 nights in Room 517 which faced away from the highway. I'd recommend staying on the 5th floor because it looked quite new and was nicely maintained and clean. The beds were comfortable and the air conditioner worked well at keeping the room cool. The breakfast was very average and could have been of better quality. The room... More 

Helpful?
Thank Theodore S
St. Catharines, Canada
Level Contributor
128 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a really nice hotel. The room was spacious and clean. The front desk clerk was very friendly and very helpful. Free wifi in the room. Also had an iron and ironing board, that's a plus for me when travelling. Great location, only about an hour from Boston.

Helpful?
Thank mydearheart
Cornwall, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I will not stay there again. Very dirty. Thy had to switch us room no air condition tv not working grass all around the interior pool carpets are dirty. Bath tub is damage and piece of bath tub broken.

Helpful?
1 Thank Danielle B

Travelers are raving about these West Springfield hotels

Beaver Falls, Pennsylvania
2 reviews
2 of 5 stars Reviewed June 15, 2016 via mobile

The Glacier Bay toilet is the actual cheapest one you can buy at Home Depot. I don't think they are designed for commercial use. The beautiful new sliding glass shower door has a solid 1/2 inch gap at the bottom and water pours out of the shower and onto the floor. Housekeeping didn't restock our towels: nicely asking for more... More 

Helpful?
Thank sc0vig
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed June 15, 2016

We got in around 1 am and check in was easy. Our room was OK. The bed slept well and we had no complaints with the room. The free breakfast the next day was very good. My wife made herself a waffle and she enjoyed it. I had cereal and a bagel; they both were good. It was alright for... More 

Helpful?
1 Thank lettsr1949
Level Contributor
135 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed May 13, 2016 via mobile

We stayed here a year ago when they had started renovations. We had problems. The year the renovations were far advanced and out-of- sight. The lobby, halls, and rooms were neat and clean. The beds were very comfortable. The room was on the parking lot side and was much quieter than on the other side (last year). The breakfast had... More 

Helpful?
Thank Gary C
Warren, Rhode Island
Level Contributor
250 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
5 of 5 stars Reviewed April 20, 2016

My friends and I recently stayed at this Quality Inn on a Monday evening as we were visiting the nearby Six Flags (10-15 mins from hotel) on Tuesday. I have made this a tradition to stay here when visiting Six Flags because I like this hotel and live two hours away so helps split up the driving times. The restaurant... More 

Helpful?
Thank Mike M
Menomonie, Wisconsin
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed March 12, 2016

The staff here are very friendly--clerks and the breakfast lady. Someone complained about the lack of choices in breakfast but I do not see it. They have eggs and sausage and make it yourself hot waffles (with a waffle iron). They do have bagels as well as donuts. They also have oatmeal and lots of juice choices. They even have... More 

Helpful?
Thank Pat S
Bridgewater, New Jersey
1 review
5 of 5 stars Reviewed March 3, 2016

I stay here whenever I travel to Springfield. Staff is very friendly and helpful (Ron / Mo). Location is very central - right by a big mall, right off the highway, lots of restaurants/stores nearby, Gas station next door. Room is clean and organized. I don't believe I ever had a problem with wireless. There's a gym if you want... More 

Helpful?
Thank TMA2000
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Breakfast
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Quality Inn West Springfield

Address: 1150 Riverdale Street, West Springfield, MA 01089
Location: United States > Massachusetts > West Springfield
Price Range: $95 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn West Springfield 2*
Number of rooms: 114
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