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BEST WESTERN Springfield West Inn

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113 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Springfield West Inn
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Showing 110: English reviews
Boston
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 30, 2015

Great for visit to Big E, less than 2 miles away and easy from Mass Pike. Receptionist provided clear directions on check-in. Would have liked liquid creamer for coffee and banana but that was a minor complaint.

Review collected in partnership with Best Western

Helpful?
Thank calmBoston
nrtwcprr, General Manager at BEST WESTERN Springfield West Inn, responded to this review

Thank you for letting us know how much you enjoyed your recent stay with us. We're delighted to hear that you would recommend us and we hope to have another opportunity to serve you again in the future. More 

Ontario, Canada
Level Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed September 29, 2015 via mobile

Room was fine. Breakfast was terrible. Seriously, who eats that crap? Best Western advertises breakfast, and it used to be descent, this was the worst, I have one more gift card to get rid of, then I look for other chains. Best Western should reevaluate their standards!

Helpful?
Thank Carl M
nrtwcprr, General Manager at BEST WESTERN Springfield West Inn, responded to this review

Thank you for your review. More 

Arizona
Level Contributor
69 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed September 24, 2015

This BW had my requirements. Everything was spotlessly clean and it was quiet so sleep was undisturbed. The TV set was a good one. I didn't use the WiFi, but it was free and the password was supplied at check-in. The room had been done over recently or at least it seemed to have been recent. The young man at... More 

Helpful?
Thank shen60
nrtwcprr, General Manager at BEST WESTERN Springfield West Inn, responded to this review

Thank you for letting us know how much you enjoyed your recent stay with us. We're delighted to hear that you would recommend us and we hope to have another opportunity to serve you again in the future. More 

Boston, Massachusetts
Level Contributor
156 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed September 23, 2015 via mobile

After 15 years of staying at red roof in on rt 5,faced with finding new spot due to sellout....what a relief when we checked into a renovated facility that's quieter,cleaner and better managed. Despite being directly on riverdAle and in between two no tell motels ,quiet and no disturbances. Nice gym,breakfast room and outdoor pool. Drinks and snacks for sale.... More 

Helpful?
Thank scrapmetal
nrtwcprr, General Manager at BEST WESTERN Springfield West Inn, responded to this review

Thank you for letting us know how much you enjoyed your recent stay with us. We're delighted to hear that you would recommend us and we hope to have another opportunity to serve you again in the future. More 

exeter,ri
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 21, 2015

We were extremely satisfied with our stay at this motel last week. It was very clean, pleasant staff, comfortable and not pricey. My Daughter, myself and my two Grandsons were up there for The Big E and it was perfect. The breakfast was just what we needed before a day at the fair. Will stay there the next time we... More 

Helpful?
Thank Ladyzi
nrtwcprr, General Manager at BEST WESTERN Springfield West Inn, responded to this review

Thank you for letting us know how much you enjoyed your recent stay with us. We're delighted to hear that you would recommend us and we hope to have another opportunity to serve you again in the future. More 

Belleville, Canada
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed September 20, 2015

this BW was midway on our trip from Canada to Cape Cod...also wanted to visit Brimfield at the annual flea market event. As a long time and avid user of BW hotels, the quality of this hotel was a bit lacking...tired and dated. Might or might not stay again but will look at alternatives, even more costly if quality evident.

Helpful?
Thank CV_traveller_11
nrtwcprr, General Manager at BEST WESTERN Springfield West Inn, responded to this review

Thank you for letting us know how much you enjoyed your recent stay with us. We're delighted to hear that you would recommend us and we hope to have another opportunity to serve you again in the future. More 

Berkshire, NY
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 18, 2015

We stayed at the Best Western on an overnight weekend trip to Yankee Candle. It generally met our expectations as ir a newer hotel. The bed was very comfortable, though the pillows left much to be desired. The room and bathroom was appropriately clean and spacious. That said, several enhancements could have been made. First, a good amount of light... More 

Review collected in partnership with Best Western

Helpful?
Thank Brian1776
nrtwcprr, General Manager at BEST WESTERN Springfield West Inn, responded to this review

Thank you for letting us know how much you enjoyed your recent stay with us. We're delighted to hear that you would recommend us and we hope to have another opportunity to serve you again in the future. More 

Vancouver, Canada
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed September 16, 2015

I reluctantly booked this hotel when I was visiting Brimfield, massachusetts and there was nothing available closeby. I had reservations about it because it was listed as a 2star and my experience with 2 star hotels has not been good. I was pleasantly surprised to find a clean, bright room with a quiet air conditioner (a loud air conditioner can... More 

Helpful?
Thank Lauramoo2014
nrtwcprr, General Manager at BEST WESTERN Springfield West Inn, responded to this review

Thank you for letting us know how much you enjoyed your recent stay with us. We're delighted to hear that you would recommend us and we hope to have another opportunity to serve you again in the future. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 13, 2015

Hotel was clean, bed and pillows was comfortable. Computer Station set up in lobby, very convenient. When I booked I taught Microwave and Fridge was included but is was not. So make sure Microwave is included in room. Overall experience excellent.

Review collected in partnership with Best Western

Helpful?
1 Thank F6981TJcindym
nrtwcprr, Manager at BEST WESTERN Springfield West Inn, responded to this review

Thank you for choosing to stay with us on your family getaway. We were pleased to hear that overall you very much enjoyed your stay. We look forward to another opportunity to serve you again in the near future. More 

Etobicoke
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 1, 2015

Stopped over on the way to Boston for a cruise. Relatively inexpensive compared to other hotels in the area. Room was clean and beds were very comfortable. Wifi was fast and accurate. Breakfast was very satisfactory. Very close to restaurants and shopping. Would stay here again.

Helpful?
Thank Brian W
nrtwcprr, Manager at BEST WESTERN Springfield West Inn, responded to this review

Thank you for your kind appraisal of our hotel. We hope to have another opportunity to serve you again in the near future. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Pool
About the property
  • Wheelchair access
Things to do
  • Tennis Court
  • Pool
  • Golf course
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Concierge
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The BEST WESTERN Springfield West Inn is located on the Connecticut River just two miles from downtown Springfield. The location makes it easy to get to local destinations since we're located near the intersection of I-91 and I-90, less than 30 minutes from Bradley International Airport. The hotel's setting in West Springfield, MA is perfect for business travelers. Guests staying at the hotel have access to multiple large businesses like MassMutual Life Insurance Company, Smith & Wesson(R) and Baystate Health. If leisure is the reason for your stay, the hotel's location near Six Flags(R) New England, one of the largest theme parks in the region, is just five miles away. The Basketball Hall of Fame also calls Springfield, MA home. The hotel's property is three miles radius to the MassMutual Center, which hosts many concerts and events. Eastern States Exposition is nearby which features horse shows, trade shows like EASTEC(R), and "The Big E." ... more   less 

Additional Information about BEST WESTERN Springfield West Inn

Address: 429 Riverdale St, West Springfield, MA 01089-4625 (Formerly Days Inn West Springfield)
Location: United States > Massachusetts > West Springfield
Price Range: $98 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Springfield West Inn 2.5*
Number of rooms: 53
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Also Known As:
Days Inn West Springfield Hotel West Springfield
Days Inn West Springfield Ma
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