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Red Roof PLUS+ West Springfield

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Red Roof PLUS+ West Springfield
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230 Reviews from our TripAdvisor Community

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Showing 221: English reviews
Sao Paulo, SP
Level Contributor
212 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a very pleasant one-night stay at this Red Roof Inn for several reasons. The location is very convenient, right off the freeway and next to several places to eat, including a burger place and a chain Mexican restaurant across the parking lot. The property is fairly new and everything is well maintained and in excellent shape. Décor is... More 

Helpful?
Thank Xicorea
Albany, New York
Level Contributor
62 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stopped by at this Red Roof Plus on an emergency during my business travel. I had many choices around such as Days Inn or Laquinta, but I had chosen this place and it paid off totally. I was greeted warmly even though I did not had any reservations. The room exceeded my expectations for budget price. I recommend this... More 

Helpful?
1 Thank rusticalley
Dublin, Dublin, Ireland
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As I was on my way to my cross-country move, I had no reservations and reached West Springfield, MA at the end of day 2 driving 12+ hours per day...I found Red Roof +Plus (property #193). First, the most professional agent, Angie was so very helpful and found me a room, I was unaware of Red Roof's Pet Policy (FREE,... More 

Helpful?
Thank Mary Margaret M
phar east
Level Contributor
6 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

The place was a couple miles off the mass-pike, which was rough, but easy to find. Nothing fancy, but better that DaysInn or LaQuinta's i've stayed in. A great family run Donnut shop, Donut Dip, Totally worth the trip off the pike. This place is for real open from 3am to noon, cause the sell out!

Helpful?
Thank corndoggy
West Tisbury, Massachusetts
1 review
4 of 5 stars Reviewed May 20, 2016

I stay at Red Roof Inns since I usually travel with dogs. While all Red Roof Inns accept dogs the West Springfield, MA facility goes above and beyond to accommodate it's customers. The management and staff are helpful and courteous and the facility is well maintained. It is centrally located to restaurants, shopping and attractions. I participate in functions in... More 

Helpful?
Thank Dianne P
redroofinnws, General Manager at Red Roof PLUS+ West Springfield, responded to this review

Thank you for your review of our Red Roof Inn on your most recent visit. Many people appreciate that we are pet friendly. That way they do not have to leave their pets behind when traveling. We are fortunate that we are centrally located with many restaurants and shopping and attractions very close by, some within walking distance. I will... More 

Florence, South Carolina
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 17, 2016

We recently stayed here, first time at a Red Roof property. We were there for the Brimfield antiques fair, and this was the only place that had available rooms at a reasonable price. The staff was extremely nice and friendly, and we loved being able to get fresh coffee (a coffee maker in the room would have been nicer). The... More 

Helpful?
Thank Jan B
redroofinnws, General Manager at Red Roof PLUS+ West Springfield, responded to this review

I'm glad you found our Red Roof Inn while attending the Brimfield Antiques Show. Because we are a clean, comfortable moderately priced hotel, many people attending the Brimfield Show have been staying with us for years. Our staff is always willing to go above and beyond to make sure that you have an enjoyable stay. We do have some rooms... More 

Atascadero, California
Level Contributor
594 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 322 helpful votes
3 of 5 stars Reviewed May 11, 2016

Simple, Clean - very clean - with everything I needed for my overnight. The front desk as very easy going as well. Works for me and at a good rate. I guess I just find good everywhere I go and this place is right on the money. WIFI is working very good. Thanks Red Roof.

Helpful?
Thank CharleySays
redroofinnws, General Manager at Red Roof PLUS+ West Springfield, responded to this review

I'm glad you enjoyed your overnight stay with us. We pride ourselves on offering a clean comfortable room at a very competitive price. Our Wi-Fi service was totally upgraded last year and I'm happy that you were very satisfied with it. I will share your comments with our staff. We look forward to seeing you in your future travels. More 

LaPorte, Indiana
2 reviews
1 of 5 stars Reviewed May 7, 2016

I traveled to West Springfield and planned on staying for two nights (April 27 & 28) for a family event on the 28th. Upon arrival in the early afternoon, the location looked ok, but after returning to the hotel in the early evening, there were workers who basically took over the back building - and this is where our room... More 

Helpful?
Thank MarilynJ268
redroofinnws, General Manager at Red Roof PLUS+ West Springfield, responded to this review

I apologize that your stay with us was not up to our regular standards. We do have businesses that stay with us and their employees do unwind at the end of the day. They are here on company business and stay here while working in the area. When we can we always do our best to accommodate everyone so their... More 

Hanover, New Hampshire
Level Contributor
69 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed May 5, 2016

I selected this place as a stop over on the way to nh. Arrived late with low expectations. It was a red roof, after all. They greeted me warmly.... Even other guests did! (There are many regulars, it seems.). The room exceeded my expectations.... All renovated and nice looking. I opted for a slight upgrade to $85 (not 80) so... More 

Helpful?
Thank trekkingandmore
redroofinnws, General Manager at Red Roof PLUS+ West Springfield, responded to this review

I'm very happy that you decided to stay at our Red Roof Inn plus in West Springfield on your way to New Hampshire. Many people are surprised at how affordable we are compared to other higher priced hotels in the area. While we do not offer many of the amenities that other hotels offer we do our best to provide... More 

Tunkhannock, Pennsylvania
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 27, 2016

I have stayed here before and will stay here again. The staff is helpful and friendly and the price is right. It is pet friendly and has good areas to walk the dogs. Rooms are clean and with typical Red Roof amenities which is fine with me. Jim, the manager, goes above and behind & his staff is very good.... More 

Helpful?
Thank KestrelC
redroofinnws, General Manager at Red Roof PLUS+ West Springfield, responded to this review

I'm glad you enjoyed your stay with us. I will share your comments with our entire staff. AT Red Roof Inn Plus, we do our best to provide a helpful and friendly experience for all of our guests. Many people like that we are Pet friendly and can bring their pets with them while away from home. We are fortunate... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access

Additional Information about Red Roof PLUS+ West Springfield

Address: 1254 Riverdale Street, I-91 at Riverdale Street, Exit #13-A, West Springfield, MA 01089
Location: United States > Massachusetts > West Springfield
Price Range: $93 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof PLUS+ West Springfield 2*
Number of rooms: 111
Reservation Options:
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Also Known As:
Red Roof Inn West Springfield Hotel West Springfield
West Springfield Red Roof Inn
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