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Bel-Air Motel

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4 Reviews from our TripAdvisor Community

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Showing 4: English reviews
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3 reviews
1 of 5 stars Reviewed February 15, 2016 via mobile

I made a reservation for my hubby and I, very happy because we've been searching for a room with a jacuzzi and everything was booked. So when we arrived I immediately I hated it dirty ppl working on cars and it also looked like it could be a shelter. So I told myself F it lets give it a try... More 

Helpful?
Thank Adeline T
East Windsor, Connecticut
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed January 31, 2016

In the last 20 years i would stay 3-4 times a year just to get away and it was nice. The last time was not. The tubes are a great size, however the last time i made them come back to clean mold around the tiles on the tub with them telling me that they would have the owner call... More 

Helpful?
1 Thank Greg D

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Longmeadow, Massachusetts
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed April 12, 2014

This motel had a room that looked like it was right out of a horror flick. Filthy, it stunk, loads of crap wedged in between the sink and wall, service was horrible. Never again will I return to this place. The main lobby smelled like an ashtray and the customer service person was rude as hell!

Helpful?
7 Thank Jennyo1974
Northampton, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed September 30, 2013

There are several repairs that need to be done in the rooms, as well as in the common areas. The stairs are not stable. The walkways are old boards that feel like they may break under your feet at any time. There are several boards that sink when you step on them. There are always loud parties and police presence.... More 

Helpful?
13 Thank PatsTreasures

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Amenities

Additional Information about Bel-Air Motel

Address: 387 Riverdale St, West Springfield, MA 01089-4625
Location: United States > Massachusetts > West Springfield
Number of rooms: 60
Also Known As:
Bel-Air Hotel West Springfield

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