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Regency Inn and Suites West Springfield

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299 Reviews from our TripAdvisor Community

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There are newer reviews for Regency Inn and Suites West Springfield
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Showing 296: English reviews
New Hampshire
Reviewed August 18, 2015

I agree with a fellow reviewer about others giving this place an excellent rating. We stayed just one night visiting six flags. I did not read the reviews as I found them on six flags website as "closest to park". Error on my part. While not a terrible place, it certainly is in need of updating in a big way....

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Helpful?
Thank Brian C
Ansbach
Reviewed August 13, 2015

You feel safe at the Regency Inn and Suites of West Springfield, MA. You are cordially welcomed by BV and staff who will cater to your needs. The rooms are huge and the beds are extremely comfortable. Refrigerators and microwaves are provided in every room. Suites have even more. I return year after year. You get so much for your...

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1Thank julia w
Reviewed August 3, 2015

The front desk staff and management made us feel at home. They went above and beyond. Great location being close to the Big E, restaurants and other amenities. I would certainly stay there again. Thank you

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1Thank Deanna H
Mumbai, Maharashtra, India
Reviewed July 27, 2015

Service was excellent. Location too is very good. Lots of restaurants and shops within the walking distance. Close to the bus station, Big E, Downtown Springfield. Run by an Indian family. Overall a comfortable stay.

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2Thank roshni252014
Yarmouth, Maine
Reviewed July 26, 2015

I would never wish to ruin a persons livelihood by writing a poor review. Everyone's experience is their own. That said I feel unless the owner of this hotel chooses to invest some capital into the property I will never stay here nor could I honestly recommend it to others. It started when we received a phone call confirming our...

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3Thank WPhooh
Reviewed July 24, 2015 via mobile

I had a great stay here. It was a straight shot from BDL airport. The room that i stayed in was big, which was nice because i stayed there for 5 days. It was nice and cool in my room with a 40+ inch flat screen tv and high speed Internet. I did not expect all that when i drove...

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1Thank Adam T
Boston, Massachusetts
Reviewed July 24, 2015

As many others have mentioned the staff are outstanding. The room was very clean and spacious, the bathroom recently renovated and a nice little kitchenette area with microwave and fridge. Here and there a few dated items, or a sagging drawer. My nose is quite sensitive, but I noticed no odd smells or mustiness as some other reviews have mentioned....

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Thank MiddleAgedMom2015
Orlando, Florida
Reviewed July 23, 2015 via mobile

Conveniently located close proximity of the Big E fairgrounds. Wonderful comfortable beds. Fridge and Microwave in room. The proprietors take every step to keep its patrons safe and secure. Ample parking. Very friendly staff and I apologize for not knowing all the names. We had the filters cleaned for our air conditioner, cleaning services were great and attentive. Ms. Dolly...

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1Thank kkpinformed
Norwich, Connecticut
Reviewed July 22, 2015

The hotel is very outdated and definitely needs to be renovated. Didn't like all the religious stuff they have everywhere, it's a hotel not your home. The staff was very friendly though and we're really helpful especially during breakfast.

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Thank Kabonna01
Des Moines, Iowa
Reviewed July 19, 2015

I really enjoyed the friendliness of the front desk personnel and managers! Extremely outgoing and went the extra mile to make us feel most welcome. Very close proximity to the Fairgrounds and restaurants. Great location!

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1Thank SparkyLAFS
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Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Regency Inn and Suites West Springfield

Address: 21 Baldwin St, West Springfield, MA 01089
Location: United States > Massachusetts > West Springfield
Price Range: $97 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Regency Inn and Suites West Springfield 2*
Number of rooms: 48
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Also Known As:
Regency Inn And Suites West Springfield Hotel West Springfield
Regency West Springfield
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Questions & Answers

Here's what travelers have asked, with answers from Regency Inn and Suites West Springfield staff and other travelers.
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Questions? Get answers from Regency Inn and Suites West Springfield staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I was on 2nd floor away from noise.”
robert1l, Feb 3, 2017 | Read review
“Our room was on the first floor. Quiet and convenient.”
DunedinDuo1747, Oct 18, 2016 | Read review
“We love being near the pool.”
mlperlingiero, Oct 7, 2016 | Read review
“So far all the rooms that I have been in were great.”
SharP55, Oct 7, 2016 | Read review
“Don't stay there.”
jons774, Aug 29, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question