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Regency Inn and Suites West Springfield

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Regency Inn and Suites West Springfield
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274 Reviews from our TripAdvisor Community

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Showing 272: English reviews
Bridgewater, Canada
Level Contributor
4 reviews
3 hotel reviews
1 of 5 stars Reviewed 4 weeks ago

A long day on the road and very few options. Took a chance on this place. First impressions were to not leave the vehicle unattended until fully emptied. Very creepy area. Staff were friendly and helpful. As soon as we hit the hallway you could see the dirt in the carpets. Carpets in room were worse and had to check... More 

Helpful?
Thank Travel Bug F
1 review
1 of 5 stars Reviewed August 14, 2016

Main photo not true, pool out of service... when I call to confirmed my rooms said pool closed at 8 pm at night... but when I got there they were pad locked and when I asked they snapped at me that they took it down online.. when I replied back online shows a pool it and the ONLY reason why... More 

Helpful?
Thank Samantha B
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 25, 2016

My sons and I went to Six Flags and stayed at the Regency Inn. We had a clean room and were very happy to have a fridge for all our water (it was a humid couple of days). The beds were comfortable. The staff was pleasant and helpful, VERY courteous. I loved that they came to our room to offer... More 

Helpful?
3 Thank Karen T
Central Falls, Rhode Island
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 21, 2016

My experience was very rewarding nice service, comfy room very roomy and clean. my family and myself were very pleased to stay here. The breakfast was good for a start up on the road ah and we were happy to know that they don't lie when they advertise that Six Flags is close is really close and very easy to... More 

Helpful?
2 Thank mildresitar
Wells River, Vermont
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 21, 2016

Recent trip to Feeding Hills, I stayed at the Regency Inn and Suites in West Springfield MA. The staff was friendly, helpful and willing to share. The room was clean and the shower had plenty of pressure and hot water. Overall experience - very good.

Helpful?
2 Thank skully2016
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 20, 2016

Stayed for a couple of nights during the 4th of July weekend. Staff was very friendly and helpful. The room was nice and clean, had a weird smell, but that was most likely just from the pool right outside the room, and nothing an air freshener couldn't cover up. The fact that the pool was right out our room was... More 

Helpful?
1 Thank Erin_queensarchery
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 19, 2016 via mobile

We had a wonderful quick getaway , the staff was polite and everything was great . The room was clean the water was hot the breakfast was good coffee was good everything was nice and quiet and relaxing

Helpful?
1 Thank Patrick S
Teaneck, New Jersey, United States
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 16, 2016

despite what the picture looks like, it is an outdoor pool, with an enclosure around it to keep out leaves and bugs, can use it in the rain, but the pool closes at 8 because there are guest rooms adjacent to it and for the sake of their privacy. The man on the phone said many people mistake the picture... More 

Helpful?
1 Thank Karen R
Brooklyn, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 1, 2016

I stayed at the Regency Inn & Suites for a brief night, before an early morning job nearby. The hotel was accommodating of my late check in, the staff was very friendly; I felt welcome right away. The room was comfortable and spacious, and had obviously been cleaned earlier that day. I checked out early enough that the same gentleman... More 

Helpful?
1 Thank E_wocky
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 29, 2016

Great place, friendly staff, and clean rooms. It is very conveniently located across from the Big E. Plenty of parking. Very accommodating and pleasant stay while working and riding at a busy horse show :)

Helpful?
1 Thank Kendra H
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49 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Pool
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Regency Inn and Suites West Springfield

Address: 21 Baldwin St, West Springfield, MA 01089-3705
Location: United States > Massachusetts > West Springfield
Price Range: $119 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Regency Inn and Suites West Springfield 2*
Number of rooms: 48
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Also Known As:
Regency Inn And Suites West Springfield Hotel West Springfield
Regency West Springfield
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