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Extended Stay America - Boston - Waltham - 52 4th Ave

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Overview
  • Excellent28%
  • Very good12%
  • Average8%
  • Poor21%
  • Terrible31%
Travelers talk about
Free Parking
Non-Smoking Hotel
Family Rooms
Kitchenette
Pets Allowed
Wheelchair access
Self-Serve Laundry
2 Star Hotel
All hotel details
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Rooms
Apr 29Apr 30
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1 room, 2 adults, 0 children
Standard Room
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Reviews (75)
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1 - 5 of 75 reviews
Reviewed 1 week ago

I stayed here for one night. The room was clean, there were no noticeable signs of wear and tear. We were warm enough and I got the room I requested (away from the elevator and highway). All personnel I spoke with were most pleasant. I...More

Thank Meg S
Response from 00esa, Manager at Extended Stay America - Boston - Waltham - 52 4th AveResponded 1 week ago

We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to ensure...More

Hotel's Favorite
Reviewed May 27, 2017

I recently transferred to Boston to DC and was looking for a solid economical hotel for the transition. I have really enjoyed staying here, I have 5 days left on the 30 day stay and the staff have really made it feel like home. Ashley...More

Thank Dylan T
Response from 00esa, General Manager at Extended Stay America - Boston - Waltham - 52 4th AveResponded May 28, 2017

Dylan, thank you for making Extended Stay America - Boston - Waltham - 52 4th Ave your home away from home. We are thrilled to know you loved our outstanding hospitality as well as our location and that you found us to be of great...More

Reviewed December 22, 2017

Our insurance company put us up here for about six weeks prior to returning to our house following a fire. The hotel allows pets and our cat seemed to enjoy it. The room was clean and was refreshed by request. Cooking facilities are minimal but...More

Thank Scanner_Lewis
Response from 00esa, Manager at Extended Stay America - Boston - Waltham - 52 4th AveResponded December 23, 2017

Thank you for taking the time to post your valuable review of Extended Stay America. Service and facilities are our best assets that we can offer to our guests, and we are glad to know you had a comfortable time with us. Also, we have...More

Reviewed November 22, 2017

Smelly corridors, worn out furniture - this place needs an upgrade urgently. Staff was not helpful. Did not allow me to keep my luggage at the reception for a short time after check-out. The adjacent property (32 4th Street) did not have any problems in...More

Thank Sandy D
Response from 00esa, Manager at Extended Stay America - Boston - Waltham - 52 4th AveResponded November 23, 2017

Thank you for your review. We're sorry you experienced so many difficulties during your stay with us. This is not the type of review we are accustomed to receiving, and it is very disappointing to read. Your comments will be shared with the team, and...More

Reviewed November 20, 2017

Staff was incredibly friendly and welcoming. I stayed for over a year (not initially planned for) and they made it seem like a full service apartment property. No issues during the stay and would highly recommend this location!More

Review collected in partnership with Extended Stay
1  Thank connorl458
Response from 00esa, Manager at Extended Stay America - Boston - Waltham - 52 4th AveResponded November 21, 2017

Thank you for taking the time to write about your experience at Extended Stay America. We take great pride in delivering excellent service so reviews like yours assure us that we are meeting that goal. Our staff is committed to making sure that our guests...More

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About
Amenities
Top amenities
Free Parking
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
$110 - $195 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
$110 - $195 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveler (9)
Room & Suite (10)
Dining (1)
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Room Tips
"Upper floor, not near the elevator"
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"Be sure to buy food and drinks before settling down in the room. There are a few restaurants in walking..."
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"Quiet in the front"
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"Ask for middle of the hallway rooms with views towards the back."
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