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Extended Stay America - Boston - Waltham - 52 4th Ave

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Extended Stay America - Boston - Waltham - 52 4th Ave
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39 Reviews from our TripAdvisor Community

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Showing 39: English reviews
Start your review of Extended Stay America - Boston - Waltham - 52 4th Ave
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Boston, Massachusetts, United States
Reviewed 5 days ago NEW

I stayed there for personal reasons..and thought it was really terrible. Breakfast was a joke ..just a bunch of wrapped cereal bars and very weak coffee,,,no juice, fruit or toast or anything. There were some decent cleaning people but I did run into some that did very little cleaning in the room. Only good thing was the location..very near everything..could...

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Helpful?
Thank unknown2015
Reviewed December 21, 2016

They didn't clean the room properly and provide the unclean stuff, I suggest you to not stay in this hotel if you have other choice. Wifi is really slow. They didn't clean the room even I have requested them twice. So BIG NO to this hotel

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Helpful?
Thank Arbab N
Manager_11525, Manager at Extended Stay America - Boston - Waltham - 52 4th Ave, responded to this review

Thank you for your recent review of your stay. I am sorry to hear that your stay did not meet your expectations. I am bringing this to the staff's attention to ensure that the situation you described does not happen again in the future. Thank you very much for bringing this to our attention. Please contact me, at whm2@extendedstay.com, if...

Washington Depot, Connecticut
Reviewed December 18, 2016

Do not stay at this hotel. I paid extra for a large delux room and it was small and poorly furnished. I had to beg the manager to give more than the one plastic hanger in the room. The rooms are small and use the cheapest furnishings I have seen in a long time. The dark poorly lit hall smelled...

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Helpful?
Thank vvrgc
Manager_11525, Manager at Extended Stay America - Boston - Waltham - 52 4th Ave, responded to this review

Thank you for your recent review of your stay. I am sorry to hear that your stay was not enjoyable. We can assure you that our staff is working hard to make sure future stays are more acceptable. I am grateful for the feedback you provided so we are able to continually improve our hotel. If you would like to...

Boston, Massachusetts
Reviewed November 3, 2016

I enjoyed my room away from the elevator thanks to Awesome Angela (states her name tag) the front desk clerk. There were some minor issues but they were resolved. I received my set of cookware within reasonable amount of time.

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Thank devilishskyangel
Manager_11525, Manager at Extended Stay America - Boston - Waltham - 52 4th Ave, responded to this review

The team and I appreciate your comments. We are pleased to hear that you received excellent customer service from our staff and any issues that you had were fixed. They will be informed on the great job they are doing assisting guests. Thank you again for sharing your experience with us. We would love to see you again, should your...

Kuala Lumpur, Malaysia
Reviewed September 22, 2016

Great hotel if you love to cook. There's a kitchenette with a full-sized fridge, microwave and gas stove. If you need pots and pans, you can request from the front desk. The room and other amenities are basic but good enough for a good night sleep.

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1Thank AsadZulfahri
Manager_11525, Manager at Extended Stay America - Boston - Waltham - 52 4th Ave, responded to this review

I want to thank you for taking the time to post a review of your stay. I am glad to read you favored the fully equipped kitchen in your room. We are very budget conscience at our hotels and strive to provide the best for our short and long term guests. We want this to be your 'Home Away From...

Boston, Massachusetts
Reviewed September 7, 2016

Mine were business trip and used quite a many times for months. Advantage is they have kitchen. Good for the price offered. Rooms are clean, location is not so great to commute but you have prospect hill back side is good place to hang out.

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1Thank gmthalange
Manager_11525, Manager at Extended Stay America - Boston - Waltham - 52 4th Ave, responded to this review

It is so rewarding to read that you had a great stay with us. Thank you for your comments. I am pleased you values our full equipped kitchen as a positive amenity to your stay and that your room condition was to your liking. Thank you again for your review. We look forward to seeing you in the future, should...

Reviewed September 4, 2016 via mobile

This would be my second night staying here and I enjoy it very much. The room comes with everything I need and I can't ask for any better. Beds are comfy and kitchen is very nice. All amenities that are suppose to come with the room came with it. Customer service is wonderful and the manager is a great guy...

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1Thank Norberto N
Manager_11525, Manager at Extended Stay America - Boston - Waltham - 52 4th Ave, responded to this review

Your feedback is very important. It is great to see you enjoyed your stay with us. I am also pleased to read your positive comments about your room having what you need, the comfortable bed, and the the excellent customer service my staff provided. Thank you again for sharing your experience with us. We would love to see you again,...

Maine
Reviewed August 22, 2016

We were just looking for a place to stay for one night this past weekend and this place was the cheapest in the area. Some of the reviews made me nervous, but we encountered none of the negative issues described. The front desk staff was very helpful and friendly at check in and check out. Link, who checked us in,...

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2Thank jaysmom4285
Manager_11525, Manager at Extended Stay America - Boston - Waltham - 52 4th Ave, responded to this review

We would like to thank you for taking the time to write a review and for choosing to stay with us. I am pleased to read our front desk staff provided you with excellent customer service and that your room was too your liking. For clarification, the cookware for the fully equipped kitchen is available at the front desk because...

Waltham, Massachusetts
Reviewed August 16, 2016

I never complain about hotel rooms but this place warranted it. Toilet looked like someone threw up on it. There were empty bottles of fireball in the trash. Asked for a new room that was cleaner, but not up to par. Grime in the shower. We needed a local place to stay for 1 night while our floors were being...

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Helpful?
Thank jelliott1102
Manager_11525, Manager at Extended Stay America - Boston - Waltham - 52 4th Ave, responded to this review

Thank you for the feedback about your stay at our hotel. The situation you described regarding the bathroom condition is truly regrettable. We are very sorry for your experience. I met with the staff, and we will continue our diligent room inspection to ensure that your situation is not repeated. The staff and I appreciate your comments, as it will...

North Myrtle Beach, SC
Reviewed August 10, 2016

Only stayed here three days over this past weekend but was very satisfied. Stayed on 3rd floor and it was very quiet. Room was spartan but clean; bed was comfortable. Carpet was not dirty or smelly but just looked old. Replacing that would spruce up the room nicely. All staff I encountered were very friendly and helpful.

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1Thank Andy132
Manager_11525, Manager at Extended Stay America - Boston - Waltham - 52 4th Ave, responded to this review

Thank you for taking the time to write a review about your stay. I am glad to see you enjoyed your quiet stay. It's great to read everything was to your liking, and our staff was accommodating and friendly. We would love to have another chance to provide you with a better experience the next time you're in town.

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Amenities

Highlights
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Microwave
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Boston - Waltham - 52 4th Ave

Address: 52 Fourth Avenue, Waltham, MA 02254 (Formerly Homestead Studio Suites)
Location: United States > Massachusetts > Waltham
Price Range: $104 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Extended Stay America - Boston - Waltham - 52 4th Ave 2*
Number of rooms: 140
Reservation Options:
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Also Known As:
Homestead Waltham Boston Hotel Waltham
Extended Stay America Waltham
Homestead Hotel Waltham
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Questions & Answers

Questions? Get answers from Extended Stay America - Boston - Waltham - 52 4th Ave staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Far end of the hallway even numbers better scenery according to staff”
 of 5 bubbles devilishskyangel, Nov 3, 2016 | Read review
“Don't stay here.”
 of 5 bubbles y2j80, Aug 10, 2016 | Read review
“Don't stay here”
 of 5 bubbles rickc986, Jul 27, 2016 | Read review
“The other property next door might be a better example of the chain's hotels- this one isn't.”
 of 5 bubbles fr21555, Oct 23, 2015 | Read review
“Best tip - Don't choose a room here. Go somewhere else.”
 of 5 bubbles Martins_and_Wards, Sep 14, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question