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Hilton Garden Inn Boston/Waltham

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Hilton Garden Inn Boston\/Waltham
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510 Reviews from our TripAdvisor Community

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Showing 496: English reviews
Montclair, New Jersey
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

When we first arrived at the hotel our room was freezing - 66 degrees. I changed the thermostat to 70 and the A/C shut down. Unfortunately it never came back on. At 6:30 in the evening I went to the front desk and informed them that my room was 73 degrees and the A/C was not working. They assured me... More 

Helpful?
Thank Marnie G
Colonie, New York
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Convenient hotel in the Boston area. Spent 2 nights here. Easy to get to the major highways and the "T". Rooms are clean, service at breakfast fantastic, 24 hour coffee bar & friendly staff. Small indoor pool but nice enough to get refreshed! Would stay here again!

Helpful?
Thank Jennifer M
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Jennifer M, Thank you for the complete and thoughtful review that other guests will find very helpful when booking. Clean, convenience, good food and friendly are all good things in a hotel you choose. Thank you for considering us again. Regards General Manager More 

Toronto, Canada
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Every summer my family heads to Boston for a weekend to watch a Red Sox game and do touristy things around the city – we love Boston. This was our first time staying at this hotel and we were extremely pleased! It had everything you could need – the hotel was great! The beds were incredibly comfortable, and the mini... More 

Helpful?
Thank syorke25
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello syorke25, I hope the Red Sox won too since everything else seemed to be a winner. We are happy we could help top make your trip comfortable and we certainly hope to see you again soon. I am happy our staff met your needs. Regards General Manager More 

Ottawa, Canada
1 review
4 of 5 stars Reviewed 1 week ago NEW

Reserved rooms for 6 business associates at this Garden INN location as it was in close proximity to our corporate headquarters, the price was right and the breakfast, bar and local restaurants are great.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Aurel L
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello Aurel L, We love our business travelers and we hope you signed up for the hhonors program. We are so happy you enjoyed the location and the amenities. We hope to see you again soon. Regards General Manager More 

San Antonio, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for four days and three nights. Very clean and easy to go to. We travelled from Texas to Boston, and this hotel is very nice. If we plan another trip up to New Enlgand we will definitely stay at this Hilton Garden Inn

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank RTGJ1984
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello RTGJ1984, Thank you for your loyalty to Hilton Garden Inn and the hotel in Waltham. We are very happy your experience was what you expected it to be and wish to return especially since you traveled so far. Thank and we'll see you soon. Regards, General Manager More 

San Jose, California
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

In late June, we spent two different nights there in two different rooms. The second night, we got booked on the 4th floor. About 9 PM on we could hear wheeled carts moving around and the sounds of the washers operating. The hotel laundry room was above us. The noise was quite loud. We let this go on for about... More 

Helpful?
Thank bobbyt2042
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello bobbyt2042, We apologize that your experience wasn't perfect though we very much appreciate the 4 stars and your thoughtful review. Great information on the directions!! We find our location works well for many guests and those guests like yourself that enjoy the dining options. Please try us again and we thank you for staying with Hilton Garden Inn Regards... More 

Burlington, Vermont
1 review
1 of 5 stars Reviewed 2 weeks ago

We stayed for two nights, our credit card was charged twice. I had read other reviews warning of this practice by this particular hotel, but other reviews were good and the price was right, so unfortunately we booked it anyway. We did make sure not to use a primary credit card, just in case this happened. The hassle of having... More 

Helpful?
Thank pamaydo
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello pamaydo, Thank you for staying with us. We apologize for the difficulties. Hilton Garden Inn has a promise guarantee that you must be satisfied. We honor that commitment and always resolve issues to the guests satisfaction. Circumstances are different for every guest but we work to ensure the outcome is positive in all cases. We are easy to find... More 

Philadelphia, Pennsylvania
1 review
4 of 5 stars Reviewed 3 weeks ago

clean, courteous staff, friendly, comfortable bed, convenient to Brandeis University. breakfast in lobby. Quick check in and check out. Everyone was friendly. Easy to get a cab if not driving there. No problems. Nice tv. Coffeemaker and little fridge in room

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank leahey
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello leahey, Thank you for the review. We are happy the amenities made your stay a great experience. I am sure other potential guests will appreciate it. Please come again Regards, General Manager More 

Bellevue, Washington
Level Contributor
267 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Breakfast buffet with cook-to-order is nice, but not outstanding for the price. Staff is nice enough, but it's hard to understand how an establishment like this can go multiple days in a row with one of two elevators out of service. Not their fault, but not having access to the Olympics due to their cable vendor was a downer.

Helpful?
Thank Hollyrik
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello Hollyrik, We are happy the breakfast met your needs and we will work on making it outstanding. I am sorry the other issues affected your stay. We have the elevator resolved and it will be back in service very soon. Thank you for being our guest and we will continue to work to ensure we win your business. Regards... More 

Reading, Pennsylvania
Level Contributor
6 reviews
1 of 5 stars Reviewed 3 weeks ago

This is the Hilton that the Hilton's forgot about. We travel to Waltham at least four time per year for medical appointments. It is a 6 hour drive from our home. We decided to stay here instead of our usual nearby hotel. Well.....big mistake. I checked in and was given my room keys (electronic) and was told that many times... More 

Helpful?
Thank Sheila D
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello Sheila D, We apologize for your experience. We wish every guest could fulfill their objective and have a smooth experience. We will check on the items you mentioned. Starbucks are in the Marriott hotels not Hilton. Our staff appreciates every guest and we hope you choose Hilton in the future. Regards, General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located in the center of the Massachusetts Route 128 technology belt and 30 minutes from downtown Boston, the Hilton Garden Inn Boston/Waltham hotel helps you make the most of your time in the area. Great transport links keep you in easy reach of some of the area's top sites and attractions. Stay connected with complimentary WiFi and a 24-hour business center. Head to the fitness center for a workout or take a dip in the pool. Enjoy a cooked-to-order breakfast or delicious dinner at the Great American Grill(R). Our Waltham hotel offers a choice of unique function rooms, making it the perfect venue for your next Boston meeting or celebration. Minutes from Brandeis and Bentley Universities, this Boston hotel is perfect if you are in town to visit the kids at college or attend a reunion. ... more   less 

Additional Information about Hilton Garden Inn Boston/Waltham

Address: 450 Totten Pond Rd, Waltham, MA 02451-2009
Location: United States > Massachusetts > Waltham
Price Range: $131 - $387 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Boston/Waltham 3*
Number of rooms: 148
Reservation Options:
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Also Known As:
Hilton Garden Inn Boston/Waltham Hotel Waltham
Hilton Garden Inn Waltham
Hilton Waltham
Waltham Hilton
Hotel Style:
#1 Family Hotel in Waltham
#1 Romantic Hotel in Waltham
#1 Business Hotel in Waltham
#3 Green Hotel in Waltham
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