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Hilton Garden Inn Boston/Waltham

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Traveler (48)
Room & Suite (19)
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Overview
  • Excellent50%
  • Very good30%
  • Average14%
  • Poor4%
  • Terrible2%
Travelers talk about
“front desk”(90 reviews)
“room was clean”(35 reviews)
“small room”(7 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Boston/Waltham
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Boston/Waltham
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jun 3Jun 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (672)
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655 results
Traveler rating
315
196
96
30
18
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LanguageEnglish
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315
196
96
30
18
Show reviews that mention
All reviewsfront deskroom was cleansmall roomthe hotel staffwould stay here againbreakfast buffetnice hotelpleasant stayconvenient locationeasy accessfitness centercoffee makerbusiness tripfree parkingomelethgilobby
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1 - 5 of 655 reviews
Reviewed 1 week ago via mobile

Overpriced 250$ per night for a noisy room , badly maintain , staff not engaged , management just absent , place to avoid at any cost , go for any of the nearby hotel , it will be a bargain considering the value for money...More

Thank Sylvain040163
Response from Sean R, General Manager at Hilton Garden Inn Boston/WalthamResponded 5 days ago

Thank you for taking the time to share some feedback regarding a recent stay with us. Please accept my sincere apologies for the issues that you encountered during your visit. We are very sorry to hear that you did not have an enjoyable stay. Please...More

Hotel's Favorite
Reviewed December 10, 2017

This hotel is located right off I-95 / Rte 128 in Waltham. The moment you walk in this hotel is inviting. Large lobby and breakfast area with a great selection for breakfast. The room was good size, clean and the bed was very comfortable. I...More

1  Thank gerarddd2017
Response from Sean R, General Manager at Hilton Garden Inn Boston/WalthamResponded January 15, 2018

What a great review of the Hilton Garden Inn Boston Waltham! We are thrilled to hear that you enjoyed your stay and found the hotel to be inviting and the rooms to be quiet! We hope to see you again shortly. Regards, Sean Riccard General...More

Reviewed 2 weeks ago

I brought my 2 daughters for a Sunday night stay. The service was really good. The breakfast which was included with the room was great. You can order omelette's, pancakes and waffles prepared right on the spot. The room was a little small but did...More

Review collected in partnership with Hilton Garden Inn
Thank Quentin P
Response from Sean R, General Manager at Hilton Garden Inn Boston/WalthamResponded 2 weeks ago

Thank you for taking the time to share some feedback regarding a recent stay Quentin! We are happy to hear that you enjoyed the hotel and it's service. We appreciate your business and hope to welcome you back again soon! Sincerely, Sean Riccard General Manager

Reviewed 2 weeks ago via mobile

This is a comfortable HGI, right off the freeway, and close to Boston. The front desk staff were very friendly and helpful. The hot breakfast is nice and the wait staff was friendly, however the cook didn't read our order very closely as we didn't...More

Thank Jim B
Response from Sean R, General Manager at Hilton Garden Inn Boston/WalthamResponded 2 weeks ago

Thank you for sharing some thoughts with us Jim! We appreciate your comments and are happy to hear that you found the hotel to be comfortable with a friendly and helpful staff. We hope to see you again soon! Sincerely, Sean Riccard General Manager

Reviewed 2 weeks ago via mobile

The guest room is small, for a standard double bed room you even can not walk close to the window. In the bathroom, the facet is missing the handle/bar. Breakfast area is relatively small and the food option is limited.More

Thank PPFC2008
Response from Sean R, General Manager at Hilton Garden Inn Boston/WalthamResponded 2 weeks ago

Thank you for sharing some feedback of a recent stay with us. Please accept our sincere apologies for not meeting your expectations. The hotel will be undergoing an extensive renovation later this year and we will be addressing many of the items that you mentioned...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Business Center with Internet Access
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
$153 - $344 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Waltham
#1 Business Hotel in Waltham
#1 Romantic Hotel in Waltham
#3 Green Hotel in Waltham
Room types
Non-Smoking Rooms
Details
Price range
$153 - $344 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Waltham
#1 Business Hotel in Waltham
#1 Romantic Hotel in Waltham
#3 Green Hotel in Waltham
Room types
Non-Smoking Rooms
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Traveler (48)
Room & Suite (19)
Dining (11)
Pool & Beach (3)
Business Center & Event Rooms (2)
Questions & Answers
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smiilexoxo27
January 16, 2018|
AnswerShow all 3 answers
Response from MRGalant | Reviewed this property |
Boston has an excellent light rail system. There is a station in Waltham that can take you into Boston, and Fenway is a short connection from there.
1
Vote
MargaretVV
August 30, 2017|
AnswerShow all 5 answers
Response from L9393NIrobertm | Reviewed this property |
Breakfast is available downstairs off the lobby, but it is not included in the room rate.
0
Votes
Sky1965
September 19, 2016|
AnswerShow all 6 answers
Response from Louis W | Property representative |
yes we do
0
Votes
Room Tips
"Relatively quiet area (except during rush hour) so not clear if some rooms are quieter than others (or need..."
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"Top foor was very quiet"
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"I like high floors but that's a personal preference"
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"I always ask for upper room away from elevators when hotel is close to highways"
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