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Holiday Inn Express Boston / Waltham

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Holiday Inn Express Boston \/ Waltham
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134 Reviews from our TripAdvisor Community

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Showing 123: English reviews
Boston, Massachusetts
Reviewed September 25, 2016

The woman who stocked the breakfast in the morning and was responsible for all of the cleaning and supplying, Maria, goes above and beyond to deliver amazing service, time and time again. She actually remembers my family from visit to visit, and will continuously ask if everything is alright; if it is not up to snub, she will go the...

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Helpful?
Thank jaimierogner
Kaitlyn T, General Manager at Holiday Inn Express Boston / Waltham, responded to this review

Dear Jaimie, Thank you for staying with us and taking the time to write a review to recognize Maria! We are extremely lucky to have Maria on our team for all that she does to ensure our guests have a 5 star experience. I will definitely share your kind words with her and commend her for the amazing job she...

Petah Tiqwa, Israel
Reviewed September 21, 2016

Upon arrival to the hotel on September 21st evening we realized that we made by mistake in reservation for 3 nights in October 2016 rather than for September 2016. Fortunately, we met Mr. Brad Campbell, Guest Services Manager, who was very kind and show sympathy by finding us an hospitality solution.

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Helpful?
Thank sgolan10
Kaitlyn T, General Manager at Holiday Inn Express Boston / Waltham, responded to this review

Dear sgolan10, Thank you for taking the time to write a review and recognize Brad. I am happy to hear he was able to assist you in finding accommodations. We hope to have the opportunity to have you as our guest when you return to the area! Safe travels, Kaitlyn T. General Manager

Manville, New Jersey
Reviewed September 20, 2016 via mobile

Was here for one night on business. Front desk staff was pleasant and helpful upon our arrival. We were able to check in quickly. The hotel is very convenient to major highways and there are a couple of restaurants in the immediate area, one in particular within walking distance. Although we were leaving very early the next day, before breakfast...

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Helpful?
Thank LYNNIE72
Kaitlyn T, General Manager at Holiday Inn Express Boston / Waltham, responded to this review

Dear Lynnie, Thank you for choosing our hotel for your recent business trip and taking the time to review your experience. I am happy to hear our staff made you feel at home and ensured you could still enjoy a few of our breakfast items even though you had an early start. I will be sure to pass on your...

New York City, New York
Reviewed September 20, 2016

We had a very comfortable stay at Holiday Inn Express Waltham. The room was spacious and very clean, as was the bathroom. The bed was extremely comfortable. We found the staff very courteous and helpful. They brought up extra sheets/towels for the pull-out couch. We also forgot our charger in the room, and when I called, they offered to send...

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Helpful?
Thank Cindy D
Kaitlyn T, General Manager at Holiday Inn Express Boston / Waltham, responded to this review

Dear Cindy D, Thank you for staying with us and taking the time to review your visit. I am ecstatic to hear you had a 5 star experience from the room cleanliness to the service from our staff. I appreciate your suggestion on the night light and I hope we can incorporate it into our upcoming renovations. We hope to...

Stafford Springs, Connecticut
Reviewed September 8, 2016

Room was decent size, air quality was great!! Jimmy was a wonderful human being!!! Someone Should give him a raise..Needed my key reader fixed but never had someone come up till 10:30 at night. Also when i requested for more towel..The towels had stains on them. Horrible

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Helpful?
Thank jbernal1101
Kaitlyn T, General Manager at Holiday Inn Express Boston / Waltham, responded to this review

Dear jbernal1101, Thank you for staying with us and taking the time to share feedback regarding your recent stay. I am happy to hear you enjoyed your room and received exceptional service from our Front Desk Supervisor, Jimmy! I will be sure to pass on your kind words to him. I am very sorry about the key reader issue and...

Reviewed September 7, 2016 via mobile

The room was nice, but small, fairly certain not handicap friendly for most rooms in tower. Staff was nice, breakfast was typical boxed up stuff and at that not well done so we skipped it. Coffee always on and decent. Quiet location and recently remodeled so decent work out room. Good for business travel not so much for relaxing or...

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Helpful?
Thank Kelley M
Kaitlyn T, General Manager at Holiday Inn Express Boston / Waltham, responded to this review

Dear Kelley M, Thank you for choosing Holiday Inn Express for your Rewards stay and taking the time to review your experience. I apologize for the size of the room not meeting your expectations. We do offer accessible rooms if you require one. These tend to have a larger bathroom and can be booked in advance or you can inquire...

Boston, Massachusetts
Reviewed August 28, 2016 via mobile

We stayed here for a late August wedding as part of a room block. The wedding/reception was not at the hotel. Pros were that it was clean and proximate to the venue. Cons were cost ($144/night, even in the block), the bathroom that lacked shampoo and had a tankless toilet that sounded like a jet engine and had no fan,...

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Thank Christopher D
Reviewed August 25, 2016 via mobile

We stayed at the Waltham Holiday Inn Express in Waltham for a night prior to a day in Boston. We picked this hotel because the price was very reasonable comparable to other hotels we looked at, and because this hotel was only about 10 minutes away from the Riverside T station in Newton, allowing easy access to Boston. The hotel...

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Thank Ryan W
Freeport, New York
Reviewed August 20, 2016 via mobile

Plenty of parking here. And in need of a little updating.. Elevator is slow and rickety. Breakfast is typical pickings of eggs meats and cereals to fruits. At least they have something.. Overall the rooms are ok in size but bathrooms are tight!! Mattress is super comfy as are the pillows.. So for the most part you'll get a great...

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Helpful?
Thank Mcoh9570
Kaitlyn T, General Manager at Holiday Inn Express Boston / Waltham, responded to this review

Dear Mcoh9570, Thank you for choosing Holiday Inn Express and taking the time to review your experience. We appreciate your honest feedback as we are always looking for ways to improve. We are very excited for our upcoming renovations beginning this November. We will be updating all of our rooms with new carpet, vinyl, furniture, electronics, bathroom fixtures, and decor....

Reviewed August 1, 2016 via mobile

The hotel is one of the nicest and biggest holiday inn express that I have stayed in. The room was spacious and clean. The beds are nice and soft, with a lot of pillows. The pillows are soft also. Not likes one places I stayed, that were like rocks. It had a small refrigerator, microwave and coffee pot. The staff...

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Helpful?
Thank Mtcutter
Kaitlyn T, General Manager at Holiday Inn Express Boston / Waltham, responded to this review

Dear Mtcutter, Thank you for staying with us and taking the time to review your experience. I am happy to hear you found your room clean and comfortable, enjoyed our breakfast selections, and had a restful stay. Our staff takes great pride in delivering a memorable experience and I will be sure to share your comments with them. We hope...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Where business and history meet - the 'Holiday Inn Express Boston-Waltham.' Our Holiday Inn Express Boston-Waltham hotel is located along Route 128, America's technology highway. We offer 156 renovated guest rooms with our famous complimentary Stay Smart Cinnamon Roll and coffee to help start your morning right. Just minutes to historic Lexington/Concord and only 20 minutes from downtown Boston, Waltham is ideally located. We are surrounded by prestigious area universities; we are 3 miles from Bentley College and Brandeis University and only 8 miles to Boston College and Tufts University. We offer business travelers complimentary shuttle service within a 3 mile radius to area companies: AstraZeneca, Fresenius Medical, Raytheon, Novell, SAP, Striderite, Thermo, Athenahealth, Unica and many more. High Speed Wireless Internet is available for those busy nights at work. Our business center will help you stay productive while you stay smart! Waltham's history, attractions, and convenient location make us an excellent place to visit. Experience the best value in Waltham and Stay Smart at the Holiday Inn Express hotel in Waltham. ... more   less 

Additional Information about Holiday Inn Express Boston / Waltham

Address: 385 Winter St, Waltham, MA 02451-8714
Location: United States > Massachusetts > Waltham
Price Range: $98 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Boston / Waltham 2.5*
Number of rooms: 108
Reservation Options:
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Also Known As:
Holiday Inn Express Boston / Waltham Hotel Waltham
Holiday Inn Express Waltham
Holiday Inn Waltham
Waltham Holiday Inn
Hotel Style:
#3 Family Hotel in Waltham
#4 Romantic Hotel in Waltham
#7 Business Hotel in Waltham
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Questions & Answers

Questions? Get answers from Holiday Inn Express Boston / Waltham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Away from the lifts and at the back, higher up”
 of 5 bubbles Nik2212, Oct 14, 2016 | Read review
“clean ,organized, cost effective”
 of 5 bubbles sgolan10, Sep 21, 2016 | Read review
“If you Stay Maria the breakfast lady was wonderful!!! Muchas gracias....”
 of 5 bubbles jbernal1101, Sep 8, 2016 | Read review
“You can not find a better room for the price!”
 of 5 bubbles syracusenytaxi, Jul 25, 2016 | Read review
“The top floor has rooms with a nice view of the pond and high ceilings. It can be quieter as well.”
 of 5 bubbles Tizzy144, Jul 11, 2016 | Read review
5 of 5
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