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Four Points by Sheraton Wakefield Boston Hotel & Conference Center

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200 Reviews from our TripAdvisor Community

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Showing 187: English reviews
San Diego, California
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The Four Points Sheraton Boston/Wakefield is a great place to stay near Boston, without the expense of Boston. The staff was extremely friendly and helpful, and the hotel is very nice. There is complementary access to the Boston Sports Club gym right next to the property, and there are many restaurants and shopping withing walking distance too. I would highly... More 

Helpful?
Thank Rob H
Johnstown, Pennsylvania
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 days ago NEW via mobile

I have traveled a lot by motorcoach and I have never heard of a hotel losing luggage for 4 hours. Apparently putting numbers on tags and delivering to correct rooms is difficult in this neck of the woods. Rooms need updated, no fridge and no pool. Had to go search and beg for adquate towels at 10 pm since housekeeping... More 

Helpful?
Thank mooney_42
Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

Lovely property and conveniently located for our purpose. Stayed one night in a very nice room that appeared to be newly remodeled. Clayton checked us in and was extremely friendly and helpful. Kim Burns was our hostess in the lobby for a Wednesday night event of beer sampling and food that sufficed for our dinner. Kim was friendly and we... More 

Helpful?
Thank Cathy K
Salem, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The staff go out of their way to help you enjoy your stay. Do not miss Wednesday Brew and B-Q. Kim is the hostess . She welcomes you with an inviting warm greeting. The food and brew are excellent. Great treat after a long day

Helpful?
Thank islandia22
San Francisco, California
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This hotel looks really good in photos on the web site however, the reality is completely different when you are actually there! We booked far in advance and were there with a large group for a family event. Our room was quite run-down, however the photos of what our room was supposed to look like must have been from another... More 

Helpful?
Thank Ashley H
LaRhonda S, Starwood Hotels at Four Points by Sheraton Wakefield Boston Hotel & Conference Center, responded to this review

Dear Ashley H, We are disheartened to hear you did not like our accommodations and did not have a more enjoyable experience during your recent stay. While we understand our style may not appeal to everyone, we do expect to deliver exceptional service for a memorable visit. We appreciate you taking the time to share your feedback with us, and... More 

South Windsor, Connecticut
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

I've stayed at this hotel several times as my son attends college nearby. Every time I come I feel the staff treats me special. This time I'd like to praise Tracy the Front Office Manager. We checked in late in the day and when I asked for a special accommodation/ exception, she happily helped us. Thank you Tracy!

Helpful?
Thank BRbagelman
Scarborough, Maine
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed at this hotel with my wife while we were in town for a wedding. Overall hotel was "ok". Room was clean. Location is easy on & off from I95. We had to turn the AC off because of the rattling. Otherwise it was a comfortable stay. Breakfast was not included and pretty expensive if we wanted it at the... More 

Helpful?
Thank jasonshinn10
FPOINTSGM, General Manager at Four Points by Sheraton Wakefield Boston Hotel & Conference Center, responded to this review

Hello jasonshinn10, thanks for taking a few moments to share your experience. We will be updating our rooms soon which will certainly add to your experience in the future. As well we have a wonderful outdoor walking mall with 25 restaurants from Wahlburgers to Davios Italian Steak House-and over 100 stores-Nike, Apple, Vineyard vines and so many more with seasona... More 

Lynn, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

The hotel is a nice place for anybody who wants to have a wedding or any event. Since I work for Starwood hotels, I had the benefit of getting some rooms on hot rate which was good for us. We had three rooms and our hotel contact Manager Tamara Husband gave us or converted one of our rooms to a... More 

Helpful?
Thank oscarmwawu
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

First of all it was really expensive, but when i got there, i thought it was a nice hotel, well, it wasn't. very old fashioned, and that is not what bothered me, when i entered the room it smelled really bad, not cigarette smoke, but rotten eggs, i did not complain because in the main office they told me the... More 

Helpful?
Thank olga A
FPOINTSGM, General Manager at Four Points by Sheraton Wakefield Boston Hotel & Conference Center, responded to this review

Hello olga G., So sorry to hear about you experience in our rooms. We have found the issue and it has been resolved-outside air coming through the vent near a retaining pool created that smell. We will be renovating soon and our lobby will probably remain the same-Grand with two fireplaces large columns and the rooms will compliment this. Thank... More 

Canada
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My family and I stayed at this hotel the end of August. The staff were friendly but their directions to the pool were confusing and they didn't tell me it was a completely seperate building,down the road, in the dark, and around a corner. It didn't feel like a a safe walk in the dark by yourself. This information should... More 

Helpful?
Thank TigerKatt
FPOINTSGM, General Manager at Four Points by Sheraton Wakefield Boston Hotel & Conference Center, responded to this review

Good Day TigerKatt, I completely agree about the room type selection. Having 4 children myself its very important to me to have a connecting room that does not connect on both sides. Please do share this and we will make sure to honor this important request. Contact me directly and we can speak about your points rewards. Warm regards on... More 

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Near Four Points by Sheraton Wakefield Boston Hotel & Conference Center

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Four Points by Sheraton Wakefield Boston Hotel & Conference Center is situated in Wakefield, MA minutes from Boston, Salem, Rockport, Gloucester, and Newburybort. We have 280 guest rooms and 22 event spaces. ... more   less 

Additional Information about Four Points by Sheraton Wakefield Boston Hotel & Conference Center

Address: 1 Audubon Rd, Wakefield, MA 01880-6226 (Formerly Sheraton Colonial Boston North Hotel & Conference Center)
Location: United States > Massachusetts > Wakefield
Price Range: $127 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Wakefield Boston Hotel & Conference Center 3.5*
Number of rooms: 280
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Also Known As:
Sheraton Wakefield
Wakefield Sheraton
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