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TownePlace Suites Boston Tewksbury/Andover

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108 Reviews from our TripAdvisor Community

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Showing 108: English reviews
United States
Level Contributor
37 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If you are looking for an all-around exceptional customer service experience, the TownePlace Suites Boston Tewksbury/Andover is the hotel for you. I recently completed a five-night stay at the hotel, and I found the location, hotel style, and amenities to be excellent. The hotel is updated, and the décor is modern. The queen studio suite was spacious, well-maintained, and clean.... More 

Helpful?
Thank packandgonow
CesarSuarez, General Manager at TownePlace Suites Boston Tewksbury/Andover, responded to this review

Dear Packandgonow Thank you for sharing your experience at the TownePlace Suites Boston Tewksbury/Andover through Trip Advisor We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve... More 

Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

* The studio suite we stayed was newly renovated. * Very clean & nearly maintained. * Friendly & helpful staffs, the host at the breakfast area made sure that the food is refilled till the closing time. A big thanks to her. * Located in a quiet area & easy access to the city. * Tons of storage space in... More 

Helpful?
Thank Vipin P
CesarSuarez, General Manager at TownePlace Suites Boston Tewksbury/Andover, responded to this review

Dear Vipin P Thank you for sharing your experience at the TownePlace Suites Boston Tewksbury/Andover.With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Thank you for staying at the TownePlace Suites Boston Tewksbury/Andover and we hope you choose to stay with us... More 

Istanbul
Level Contributor
112 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed one night on our way to Vermont. When we compare to other hotels of the same category this one exceeded our expectations. The room was quite large, very recently renovated , very clean. It had a well equipped kitchen, hairdryer, iron and a quite speedy freewifi. The breakfast was light but satisfactory. We had oatmeal, yoghurt and fruits.... More 

Helpful?
Thank ZPinar
CesarSuarez, General Manager at TownePlace Suites Boston Tewksbury/Andover, responded to this review

Dear Zpinar Thank you for sharing your experience at the TownePlace Suites Boston Tewksbury/Andover.We take great pride in serving your needs and are delighted to hear that we have met your expectations. Thank you for staying at the TownePlace Suites Boston Tewksbury/Andover and we hope you choose to stay with us again whenever your travel needs bring you back to... More 

United States
Level Contributor
68 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is our second stay in this hotel. We chose to return here for this trip because of our excellent experience a few years ago. We had a room with two bedrooms, living room, kitchen. The beds were quite comfortable, and each of the rooms was quite large. Since we were there for almost a week, it was nice to... More 

Helpful?
Thank LiterateWanderer
CesarSuarez, General Manager at TownePlace Suites Boston Tewksbury/Andover, responded to this review

Dear LiterateWanderer Thank you for staying with us and taking the time to share your thoughts regarding these issues. We appreciate you bringing it to our attention. We will share your message appropriately within the organization. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again... More 

Boston, Massachusetts
Level Contributor
6 reviews
6 hotel reviews
4 of 5 stars Reviewed August 25, 2016 via mobile

We stayed here while waiting to close on our house. The room was clean and comfortable. The kitchen was well equipped. The bed was very comfortable. Breakfast exceeded my expectations for this type of hotel and there was much more available than I thought there would be. The staff, especially Joanne, did a great job of keeping everything well stocked.... More 

Helpful?
Thank Karensreview48155904
CesarSuarez, General Manager at TownePlace Suites Boston Tewksbury/Andover, responded to this review

Dear Karensreview48155904 Thank you for sharing your experience at the TownePlace Suites Boston Tewksbury/Andover. We appreciate your feedback and are delighted to hear that you had a great stay. We will share your nice comments to the staff and especially to Joanne. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your... More 

County Kilkenny, Ireland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 23, 2016 via mobile

The suite was perfect but when you go down for Breakfast it's a big disappointment everything is throwaway you have to help yourself no waiting service and very little seating. There is a swimming pool but it wasn't in use it needed a life guard which wasn't on duty Also if you have no transport you are stuck there no... More 

Helpful?
Thank Anna C
CesarSuarez, General Manager at TownePlace Suites Boston Tewksbury/Andover, responded to this review

Dear Anna Thank you for taking the time to complete the Trip advisor Review in regards to your recent stay at the TownePlace Suites As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the small breakfast room and... More 

Austin, Texas
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed August 22, 2016 via mobile

Tewksbury Spring Hill Suites Motel 6 by any other name This property should be among the first I would remove from the Marriott brand. Check-in was cumbersome, the only light in the bathroom had a fan that sounded like a jet engine. The worst was a bed that didn't a towel over the metal fit the frame allowing the bedrail... More 

Helpful?
Thank scottie58_11
CesarSuarez, General Manager at TownePlace Suites Boston Tewksbury/Andover, responded to this review

dear scottie58-11 I apologize for the metal frame sticking out. I appreciate you bringing that to our attention. the light fixture and frame have been fixed so this issue does not happen again. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring... More 

Travelers are raving about these Tewksbury hotels

Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed August 11, 2016

The room was clean and comfortable. Check-in was quick and courteous. Would certainly recommend to others. Noise level in our 2 bedroom suite was affected by proximity to outside door and stairs. The dim ceiling nightlight in the bathroom was a plus for seniors.

Helpful?
Thank Mary B
CesarSuarez, General Manager at TownePlace Suites Boston Tewksbury/Andover, responded to this review

Dear Mary B Thank you for sharing your experience and thank you for staying at the TownePlace Suites Boston Tewksbury/Andover and we hope you choose to stay with us again whenever your travel needs bring you back to Tewksbury. Sincerely Cesar Suarez General Manager More 

Durham, North Carolina
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 31, 2016

We were very glad we booked a 2BR suite. Lots of room for us and our 10-year old grandsons. We appreciated the spacious LR and full kitchen, the large work tables and 3 large screen TVs. The area was quiet too, but near interstate highways and restaurants. Pool is small. When lifeguard not on duty, we had access to a... More 

Helpful?
1 Thank DawnandBillM
CesarSuarez, General Manager at TownePlace Suites Boston Tewksbury/Andover, responded to this review

Dear DawnandBillM thank you for your comments we will share your comments with the staff especially with Joanne. Thank you for staying at the TownePlace Suites Boston Tewksbury/Andover and we hope you choose to stay with us again whenever your travel needs bring you back to Tewksbury. Sincerely Cesar Suarez General Manager More 

Clinton, Mississippi
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 25, 2016

This hotel is under renovation and all guest rooms have been completed. The room my wife and I stayed in, along with all others, had been completely gutted and redone including the carpet, furniture, bedding, granite, kitchen cabinets and appliances, and bathroom fixtures. I was very impressed with the room itself, but had some other concerns. We stayed five nights... More 

Helpful?
Thank dparker99
Questions? Get answers from hotel staff and past guests. Ask a question

31 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Internet
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service

Additional Information about TownePlace Suites Boston Tewksbury/Andover

Address: 20 International Pl, @ North St, Tewksbury, MA 01876-1144
Location: United States > Massachusetts > Tewksbury
Price Range: $141 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Boston Tewksbury/Andover 2.5*
Number of rooms: 95
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Also Known As:
Towneplace Suites Boston Tewksbury/Andover Hotel Tewksbury
Towneplace Suites Tewksbury
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