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Extended Stay America - Boston - Tewksbury

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1910 Andover Street, Tewksbury, MA 01876
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Extended Stay America - Boston - Tewksbury
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26 Reviews from our TripAdvisor Community

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Showing 25: English reviews
Summerville, South Carolina
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stumbled after flying all day. Witty, friendly Marie greeted us and put us in 2 rooms. One had only 1 bed and the 2 teenage boys, though friendly, wanted separate beds. Marie got this done quickly, with humor and as a wonderful ambassador of the hotel.

Helpful?
Thank natsfan2015
Naples, Florida
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This room was not what we were expecting at all. We arrived to a crammed room in which several unfortunate events occured. The bathroom floor was left wet upon arrival. A family member of mine stepped on a piece of glass left on the floor. And the family staying above us could be heard every single night banging their feet... More 

Helpful?
Thank Anthony C
Manager_11525, Manager at Extended Stay America - Boston - Tewksbury, responded to this review

Thank you for taking the time to write a review of your stay. The situation you described regarding stepping on the glass is truly regrettable. We are very sorry for your experience. I will talk to the housekeeping staff to make sure they are paying closer attention when they are cleaning the rooms. We apologize that the floor was still... More 

Travelers are raving about these Tewksbury hotels

Park City, Utah
Level Contributor
54 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Nothing special as expected but easy to get to and fine for sleeping while in the area of the University of Massachusetts. Clean and front desk was nice but not pushy. Not many restaurants close by but McDonalds and Cracker Barrel across the street if you're desperate.

Helpful?
Thank MidgesMom99
Manager_11525, Manager at Extended Stay America - Boston - Tewksbury, responded to this review

I appreciate you taking the time to write a review of your experience with us. I truly appreciate your comments regarding the staff and the convenience of the hotel for your needs. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. More 

kentucky
Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Our bad experience started upon arrival. Marie first said I didn't have a reservation. I showed her the email I had received upon making the reservation and she said, "That means nothing." WHAT? She told me twice that I didn't have a reservation... I persisted and she finally "found it". When we opened the door to the room I was... More 

Helpful?
Thank kytraveler93
Manager_11525, Manager at Extended Stay America - Boston - Tewksbury, responded to this review

Your review was recently brought to our attention, and we would like to take a moment to respond. The cleanliness of the room at check in that you described is unacceptable, and I sincerely apologize for your experience. It upsets me to hear that Marie was not able to help you out by moving your to another room as the... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 2, 2016

I have the worst experience in staying in the hotel. I booked 2 rooms in parallel. once for 98 nights and another for one. For 98 night I got a price of 66$ one person queen bed in a non smoking room. I drove from Philadelphia to Andover on 21st May and I reached the hotel at 4.45 PM when... More 

Helpful?
1 Thank Madhurima R
Manager_11525, General Manager at Extended Stay America - Boston - Tewksbury, responded to this review

Your review was recently brought to my attention, and I would like to take a moment to respond. Please accept our most sincere apologies for the confusion regarding your reservation. To uphold our company's high standards, we are looking into this matter with our central reservation department to prevent your experience from happening again. To discuss this further, or if... More 

1 review
4 of 5 stars Reviewed April 5, 2016 via mobile

Great experience. No up sell or pushy staff. As soon as my reservation was made, I could show up. I made the reservation and checked in all within 15 minutes. The best part was that since it was my first time booking with Extended Stay, I got a 15% discount on my room.

Helpful?
Thank Marshall J
Manager_11525, General Manager at Extended Stay America - Boston - Tewksbury, responded to this review

Thank you so much for posting a review of our property. I’m thrilled that we were able to accommodate your needs with a great value and friendly customer service! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

Boston, Massachusetts
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed December 15, 2015

The Extended stay American, is slightly tricky to locate at first, but when you do get to the complex, tho economy it is suitable for extend stays. Slightly dated decor, no vending machines on the floors. Tho does offer great pay laundry room. the room is comfortable and clean. date decor to the early part of the 2000's. quick access... More 

Helpful?
Thank Jacob S
Manager_11525, General Manager at Extended Stay America - Boston - Tewksbury, responded to this review

Thank you for your recent review of our property. We appreciate you letting us know that we were unable to exceed your expectations. I will be using your comments as a training tool to coach our staff to ensure your experience is not repeated. Still, we are very glad to know that we were able to provide you with a... More 

Mumbai (Bombay), India
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 9, 2015

I have stayed here for 3 month during my business trip to Andover.. The hotel is very close to highway and nice location. The staff is also good and supportive. I have very good experience with Staff. The hotel is clean and nice.. Good for short stay.

Helpful?
Thank LeoStar99
Manager_11525, General Manager at Extended Stay America - Boston - Tewksbury, responded to this review

The team and I appreciate your kind remarks. We are so proud to hear that you enjoyed our friendly customer service as well as our convenient location. I’m thrilled that you found our hotel to be a great value. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Haverhill, Massachusetts
1 review
5 of 5 stars Reviewed October 21, 2015

The hotel is convenient for both my wife and I as the hotel is close to our employment and our new home. Our stay was much longer than we expected. But we had some of the features we needed which was a kitchen and we like to cook our own food. Grind our won coffee in the morning. The employees... More 

Helpful?
Thank Michael C
Manager_11525, General Manager at Extended Stay America - Boston - Tewksbury, responded to this review

Thank you for your wonderful review of our property. I'm thrilled that you enjoyed the exceptional customer service our staff provided! I am so glad to read that you enjoyed our fully equipped kitchens as well as our convenient location. Once more, thank you for posting your review. We look forward to having you visit with us again in the... More 

Chelsea, Maine
1 review
4 of 5 stars Reviewed September 14, 2015

If you are looking for a spa like hotel experience, this isn't it. But it was clean, the bed was comfortable and it is right off the interstate and genuinely handicapped accessible. I was surprised at how few channels were on the tv, and that there was no channel line up in the room. Overall it did not diminish my... More 

Helpful?
Thank stukawife
Manager_11525, General Manager at Extended Stay America - Boston - Tewksbury, responded to this review

Thank you for your review of our property. Please accept our apologies that our TV channel selection was not to your satisfaction. Still, we are delighted to know that we were able to provide you with a great stay overall. Once more, thank you for posting your review. We look forward to having you visit with us again in the... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Self-Serve Laundry
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service

Additional Information about Extended Stay America - Boston - Tewksbury

Address: 1910 Andover Street, Tewksbury, MA 01876
Location: United States > Massachusetts > Tewksbury
Price Range: $114 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Boston - Tewksbury 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Extended Stay Tewksbury
Tewksbury Extended Stay
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