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Fairfield Inn Boston/ Tewksbury

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1695 Andover Street, Tewksbury, MA 01876
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Fairfield Inn Boston\/ Tewksbury
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187 Reviews from our TripAdvisor Community

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New Jersey
Level Contributor
72 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed December 28, 2015

We arrived Christmas night to stay over and visit family the next day. We didn't have a reservation, but the front desk clerk was super friendly and helped get us the best last-minute rate. He also helped us out to find a place open for dinner (tough to do on Christmas!!). The breakfast buffet is standard, and we were perfectly... More 

Helpful?
1 Thank turtle2373
FFITEWKSBURY, General Manager at Fairfield Inn Boston/ Tewksbury, responded to this review

Hello Turtle 2373, Thank you kindly for taking the time to write a review of our property and spending Christmas with us. We encourage all of our guests to write reviews and was glad to hear that you had a wonderful stay with us. Our staff strives to offer the best hospitality customer service to ensure all guests have a... More 

1 review
4 of 5 stars Reviewed November 9, 2015

Room was clean, wifi worked fine, bed was comfortable and accommodations were as expected. Would prefer to be greeted at the front desk with a "hello" or ""good afternoon" rather than "id and credit card" which is how I was greeted. I would stay again.

Helpful?
Thank Eric J
FFITEWKSBURY, General Manager at Fairfield Inn Boston/ Tewksbury, responded to this review

Dear Eric J Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization. thank you for staying with us, and hopefully see you soon. Sincerely Cesar Suarez FFI General Manager More 

Bristol, Connecticut
Level Contributor
70 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed November 3, 2015

The hotel was very clean and all of the staff was welcoming and polite. The room was nothing too exceptional - but it was well organized, looked nice, and clean, which is all that matters in my opinion. The only thing I would ask this hotel to improve upon is making a larger breakfast area, as it was very crowded.... More 

Helpful?
Thank Allyyy8
FFITEWKSBURY, General Manager at Fairfield Inn Boston/ Tewksbury, responded to this review

Dear Allyyy8 Thank you for staying with us and hopefully see you soon if you come back to the area. We are going into renovation next month and we will be expanding the breakfast area and adding amenities. Thank again Cesar Suarez FFI General Manager More 

1 review
4 of 5 stars Reviewed October 21, 2015 via mobile

I arrived at the hotel to a very friendly front desk csr named Faith. She got my reservation quickly and had my key in moments. I had a question about the area I was going to visit. She Google and printed directions for me and advised me when the best time was to travel to avoid traffic. I realized I... More 

Helpful?
Thank Carolyn C
FFITEWKSBURY, General Manager at Fairfield Inn Boston/ Tewksbury, responded to this review

Dear Carolyn C Thank you for your comments, we do take pride in our service, makes me happy when I see comments like yours, we hope to see you again and hoping you enjoy the our Hotel next time you come to the area, by then we will be fully renovated. I will share your comments with Faith. Again thank... More 

Quechee, Vermont
Level Contributor
115 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed October 10, 2015

Stayed overnight after a late flight from Europe. While we usually stay in Courtyards or full service hotels we found this appropriate to get a good night's sleep after a long flight. While near the busy I-495 and a joining busy access street, the insulation was adequate and at least on the top floor there was no disturbing noise. While... More 

Helpful?
Thank hene57
FFITEWKSBURY, General Manager at Fairfield Inn Boston/ Tewksbury, responded to this review

Dear hene57 Thank you for staying at the FFI Tewksbury and thank you for your comments. we hope to see you again, by then we will be fully renovated and the breakfast room will be expanded. Sincerely Cesar Suarez General manager More 

Woodstock, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 30, 2015 via mobile

I will never stay here again. I never received one smile from the staff and I witnessed the desk assistant calling the cops on a group who were sitting outside doing nothing. Why would a hotel treat people who pay over a hundred dollars for a simple hotel room that way? Perhaps the group had caused more ruckus beforehand but... More 

Helpful?
1 Thank emmygawd
FFITEWKSBURY, General Manager at Fairfield Inn Boston/ Tewksbury, responded to this review

Dear emmygawd, I apologize for falling short on your expectations and not delivering the standard of service Marriott is known for. Thanks to your comments we have adressed the issues with our team and established corrective measures to prevent it from happening again. Thank you for your feedback! Sincerely Cesar Suarez General Manager More 

1 review
4 of 5 stars Reviewed September 30, 2015 via mobile

Very clean and we'll maintained hotel. The staff was friendly and knowledgeable of area restaurants, Joe was a big help. Breakfast area was small, but food was good and replenished constantly. A shout out to the young man who drove us to the train station, he was very good at pointing out the sights in Lowell. We'll be back for... More 

Helpful?
Thank Bryan M
FFITEWKSBURY, General Manager at Fairfield Inn Boston/ Tewksbury, responded to this review

Dear Bryan M Thank you for staying with us. We appreciate you taking the time to submit a review of our staff and hotel. I will share your comments with them. We hope to see you again next time you come back to NE. Sincerely Cesar Suarez General Manager More 

Level Contributor
135 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed September 18, 2015 via mobile

Fairfield Inn Tewksbury - Tewksbury MA - 9/18/2015 As far as Marriotts go this one is "just OK" The staff is super friendly but there is no pool and to use the gym facilities you have to drive about 8-10 minutes to an outside gym that they have partnered with. For me that doesn't work. I need it in the... More 

Helpful?
Thank BuyfromPaul
FFITEWKSBURY, General Manager at Fairfield Inn Boston/ Tewksbury, responded to this review

Dear BuyfromPaul Thank you for staying with us and thank you for your comments and observations, we will be going to be renovated and by the end of April and we will have a gym and have our breakfast room expanded. We are looking forward to see you again. sincerely Cesar Suarez General Manager More 

Yorkshire
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 9, 2015

We stayed here at the start of our vacation due it's great location for Boston, the coast, white mountains and vermont. It's your typical Fairfield Inn with good sized rooms. Breakfast can be busy at peak times but the staff do everything to help.

Helpful?
Thank YorksTraveller_9
FFITEWKSBURY, General Manager at Fairfield Inn Boston/ Tewksbury, responded to this review

Dear YorksTraveller_9 Thank you for staying with us, great to hear you enjoyed your stay, we will be going to be renovated very soon and we are expanding our breakfast room, we hope to see you again! Sincerely Cesar Suarez General Manager More 

Pittsburgh, Pa.
Level Contributor
52 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed September 8, 2015

We stopped here on the way to Maine and enjoyed our brief stay. The room was clean and quiet, and we got a good night's sleep. The hotel was easy to find just off the interstate, and the free breakfast was good.

Helpful?
Thank Penzgirl
FFITEWKSBURY, General Manager at Fairfield Inn Boston/ Tewksbury, responded to this review

Dear Penzgirl Thank you for staying at the Fairfield Inn Tewksbury, we are so happy that you enjoyed your stay, we hope to see you again. Sincerely Cesar Suarez General Manager More 

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