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Holiday Inn Express Hotel & Suites

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Holiday Inn Express Hotel & Suites
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173 Reviews from our TripAdvisor Community

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Showing 169: English reviews
New York City, New York
1 review
2 of 5 stars Reviewed 2 days ago NEW

i have a few things to say/complain: 1. phone wasn't working in the room 2. no mugs/cups for keurig AND the keurig machine wasn't working either. when i tried to call the front desk to complain, the phone wasn't working. i decided to just go to bed as it was quite late anyways. 3. water in the shower came out... More 

Helpful?
Thank Sunny H
HIEXSwansea, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbances you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Nicole Banks More 

LI NY
Level Contributor
208 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The staff was so nice,thats a big plus!!The beds were good,room was clean..A/C kept going on & off...There were hardly any TV channels.. No History, Discover or Bravo! Don't understand that..No micro. There was a refg. Breakfast your average fare..not great...not many healthy choices..

Helpful?
Thank vicsdahlias
HIEXSwansea, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you had experienced. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Nicole Banks More 

Burlington, Vermont
Level Contributor
64 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

My family came to Swansea for a softball tournament we all stayed at this hotel. I walked in and immediately thought that this place looked nicer then some Hiltons I have stayed in. The lobby was very welcoming, the staff were warm and wonderful. The room was clean, nice clean crisp sheets and pillows and spotless bathroom, rather large as... More 

Helpful?
Thank Anne W
HIEXSwansea, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to see you again for next years games. Sincerely, Nicole Banks More 

Bremerton, Washington
Level Contributor
78 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Very nice, clean and covenient. The price was outstanding. The room are a little tired, but well maintained. Very friendly helpful staff. We missed the morning breakfast, Kuerig in your room. Front desk steered us to a great nearby seafood restaurant nearby. Small pool, hot tub closed up with plywood covered with astroturf.

Helpful?
Thank TheFantailChef
HIEXSwansea, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for choosing our hotel while you were in the area. I am pleased to hear your stay went well. We hope to see you again in the near future. Sincerely, Nicole Banks More 

houston, United States
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

We loved our stay. Jesse confirmed our initial reservations were not placed then worked to secure our three rooms. She was there with smiles when we arrived. We felt so welcomed. The rooms were clean and comfortable. The breakfast had my favorite yogurt. Highly recommend

Helpful?
Thank Larry S
HIEXSwansea, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Nicole Banks More 

Pittsburgh, Pennsylvania
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The vending machines didn't work, there were no places nearby to get things-the sofa bed was unusable with springs that you could feel if you laid down. The extra comforter we received was almost wet in the bag and they only had one more. The only good part was the front desk personnel-they tried to make things better but when... More 

Helpful?
Thank Kim S
HIEXSwansea, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Nicole Banks Front Office Manager More 

Wethersfield, Connecticut
1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here for orientation at RWU. Room was clean, well maintained, and breakfast was good (I was pleasantly surprised to find real scrambled eggs!). What makes this stay special is the staff. From the front desk to the breakfast crew, all went out of their way to make sure I had what I needed! 4/5 for two minor reasons. The... More 

Helpful?
Thank bpeck1234
HIEXSwansea, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear our staff made your stay special. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Nicole Banks Front Office Manager More 

1 review
5 of 5 stars Reviewed May 23, 2016

My husband and I found this location while planning a weekend trip to visit Providence and Newport, Rhode Island. This location sat conveniently between the two towns and also was far cheaper than any of the chain hotels located in either city. It was a 15 minute drive from Providence and a 30 minute drive from Newport. Personally, I've stayed... More 

Helpful?
Thank Jaime O
HIEXSwansea, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Nicole Banks More 

A TripAdvisor Member
5 of 5 stars Reviewed May 17, 2016 via mobile

This hotel was awesome! We had a HUGE 2 queen suite up on 3rd floor and it was beautiful. Clean hotel, peaceful setting, totally professional and personable desk staff - can't thank them enough for helping us feel right at home:) Breakfast coffee was surprisingly good- plenty of variety of foods-keep me away from those crazy cinnamon buns! Whoa !... More 

Helpful?
Thank A TripAdvisor Member
HIEXSwansea, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and felt like you were at home. We value your feedback and hope to see you again when you are in the area. Sincerely, Nicole Banks Guest Service Manager More 

Syracuse, New York
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 17, 2016 via mobile

I always stay here when I'm in town. It's always clean and Thanks to Liz from housekeeping, She does a fantastic job and has a very welcoming personality. The stag is friendly, breakfast is always good and if you like cinnamon rolls, this is the place to get them. I'll be back in June. Thanks again.

Helpful?
Thank Bonnie S
HIEXSwansea, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for choosing our hotel while you were in the area. Liz definitely does a fantastic job. I am happy to hear everything during your stay went well. We look forward to your next arrival in June. Sincerely, Nicole Banks Guest Service Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites Swansea, MA near PVD Enjoy thoughtful amenities and superior service at our choice hotel in Swansea, Massachusetts. Our prime Swansea, Massachusetts lodging is just 15 miles from the University of Massachusetts at Dartmouth. Swansea is situated in the heart of the northeast, and visitors are sure to appreciate the New England charm that surrounds our hotel in Swansea, Massachusetts. Families will enjoy our convenient access to several Swansea and Providence attractions, which include various beaches, downtown Swansea shopping, Battleship Cove, the Whaling Museum, and Blithewood Mansion and Gardens. Nearby colleges include Providence College, Roger Williams, Brown and Johnson and Wales Universities. Business travelers are sure to enjoy our hotel in Swansea, Massachusetts, too. We are located near several prominent businesses like Lightolier, Cardinal Health, Brayton Point Power and Fall Fiver Industrial Park. We are proud to offer premium business amenities, which include free high-speed wireless Internet access, a business center with copy, fax and shipping services and much more. Don't be disappointed by another Swansea hotel, instead enjoy your stay at the Holiday Inn Express Hotel. Take advantage of our complimentary hot breakfast bar, fitness center and pool. Book your reservations today for our great Swansea hotel deals and rates. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites

Address: 1400 GAR Hwy Route 6, Swansea, MA 02777
Location: United States > Massachusetts > Swansea
Price Range: $117 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel Swansea
Holiday Inn Express Hotel And Suites
Holiday Inn Swansea
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