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Red Roof Inn Boston - Southborough/Worcester

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Red Roof Inn Boston - Southborough\/Worcester
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260 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn Boston - Southborough/Worcester
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Showing 243: English reviews
Westchester County, New York
Reviewed October 12, 2013

My boyfriend and I stayed at Red Roof Inn for one night. Spacious rooms but bathroom space is very limited. Very clean and modernized set up. The only negative I can think of is the creepy crawlers outside of the hotel room....in front of almost every hotel door was a couple of spiders on their webs. NONE were in the...

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Helpful?
Thank NEkpe
Hilary E, General Manager at Red Roof Inn Boston - Southborough/Worcester, responded to this review

Thank you very much for taking the time write a review of your stay. I am glad you enjoyed your stay and that you were comfortable. My staff takes great pride in their work and always work hard to ensure that our guests feel at home and are comfortable. My maintenance staff will get out and get the webs cleared...

NC
Reviewed September 30, 2013

Nelson, at the front desk was very helpful. We reserved our room through the 1-800 number and apparently they gave us a room not provided for on the coupon we used. Since we had the reservation Nelson gave us what we paid for and reserved because it was a mistake made by Red Roof and not us. Normally, I would...

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Thank InnAtHome
Hilary E, General Manager at Red Roof Inn Boston - Southborough/Worcester, responded to this review

Thank you so much for taking the time she share your experience! We appreciate it very much and I will be sure to let Nelson know the wonderful comments. He has worked here for many years and really takes pride in making sure our guests are happy and comfortable. Thank you again, I and the entire staff appreciate it very...

Crown Point, Indiana
Reviewed September 28, 2013

We had a nice four-day stay at this location. It is central to many businesses, and also the interstate. This particular Red Roof Inn has been remodeled to their new look, and we really enjoyed it. It was clean, aired-out, and spacious. The beds were comfortable and clean. Though there is no continental breakfast served, there are many delicious and...

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Helpful?
Thank B R
Hilary E, General Manager at Red Roof Inn Boston - Southborough/Worcester, responded to this review

Thank you for taking the time to write a review of your recent stay. We apprecaite your kind words and everone here works very had to provide you with excellent customer service and comfortable, clean rooms. I hope that next time you are in the area we can welcome you back to The Red Roof Inn Southborough. Hilary Easter

Amherst, Virginia
Reviewed September 28, 2013

Rented 2 rooms for 4 days so we needed something fairly inexpensive in this general area. These were standard rooms, king size beds, small baths, and TVs. Room was clean, neat, and did not have any odors. Room was made up everyday, and towels were exchanged everyday. Wi-Fi worked. Staff was friendly and made suggestions on places to eat for...

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Helpful?
Thank btaes1
Hilary E, General Manager at Red Roof Inn Boston - Southborough/Worcester, responded to this review

Thank you for taking the time to review your recent stay with us. My staff works very hard to ensure our guest feel at home and comfortable when they are here, I am glad you enjoyed your stay. I hope that next time you find yourself needed lodging in the Southborough area you will come back. Hilary Easter

Lumberton
Reviewed September 26, 2013

If you are in need of an inexpensive hotel for a business or layover, this is great. Place was just recently refurbished. made all non smoking. Mattresses firm and comfy. We had a room in the second building in the back, away from the highway and it was very quiet.. About 40-60 mins to Boston, 45 mins. to Providence. No...

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Helpful?
Thank eastcoastfoodie55
Hilary E, General Manager at Red Roof Inn Boston - Southborough/Worcester, responded to this review

Thank you so much for taking the time to write about your recent stay with us. I will be sure to share this with the entire staff. I am so happy you enjoyed our recent renovation, we are 100% non smoking and newly renovated with new bedding. I am sorry your room had an odor of smoke, we enforce our...

Reviewed September 20, 2013

I have been staying at this red roof and its always clean and beds are comfortable.I enjoy the amenities and staff is always willing to make the effort to make my stay enjoyable. Location is good too....next to 495 and 290.

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Helpful?
Thank truegemini122
Hilary E, General Manager at Red Roof Inn Boston - Southborough/Worcester, responded to this review

Thank you very much for taking the time to write such a wonderful review of our property. The staff works so hard to make sure that every guest feels at home and comfortable and it is so nice when they are recognized for all the hard work. Thank you very much. I will share this review with all of them....

Chicago, Illinois
Reviewed September 9, 2013

We arrived and were met with great customer service. Easy check-in which was great after a 16+ hour road trip from Chicago. Every seemed to be going great; nice and quiet location, etc. I wish that level of service would have continued. We walk into the room and I immediately see the smoke detector hanging from the ceiling. I reported...

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2Thank BlueLawDog
Hilary E, General Manager at Red Roof Inn Boston - Southborough/Worcester, responded to this review

I first wan to thank you for taking the time to write about your recent stay with us. I am very sorry for the troubles you had during your stay. I would very much like to talk to you about your stay in detail and see if we can resolve this issue for you. I would like to welcome you...

Clifton Park, New York
Reviewed September 7, 2013

We just had a nice stay at this Red Roof Inn. Very nice price, clean room and convenient to Boston. The only slight downside was access from I-495 in the dark for a first time stay. You have to make a U-turn on Route 9, but now that we are familiar with the location this will not be an issue...

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Thank DisneyDad2
Hilary E, General Manager at Red Roof Inn Boston - Southborough/Worcester, responded to this review

Thank you so much for the great review of our property. I understand the frustration with Rt 9 and know that it can be challenging. I am happy that once you were on site and in your room we were able to accommodate you and make you feel at home and comfortable. Thank you again for your kind words, we...

Mirabel, Qc
Reviewed September 2, 2013

Again, we really enjoyed our 2nd stay at this Red Roof. We came back because we have been really satisfied the first time (last April). We chose it especially because it was pet friendly (with no additional charge). Rooms were recently renovated. Very nice for a very affordable motel. Staff was very nice at check-in and chek-out. Rooms clean and...

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Helpful?
Thank Ben0844
Hilary E, General Manager at Red Roof Inn Boston - Southborough/Worcester, responded to this review

Thank you for your great review of our hotel. I am so happy to hear you picked Red Roof Inn Southborough for a second time. We just completed our renovation in May and the staff and I love the new rooms. We are so happy you enjoyed the new rooms as well. Thank you very much for taking the time...

Rome, New York
Reviewed September 2, 2013

This hotel was pet-friendly so it was wonderful to be able to bring our dog. There was a huge, grassy walking area. Non-smoking rooms but a great gazebo for smokers. Rooms were a good size, both the room with the King bed and the rooms with doubles. Alot of space to get ready, hot showers, clean rooms and friendly staff!

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Helpful?
Thank Karyn U
Hilary E, General Manager at Red Roof Inn Boston - Southborough/Worcester, responded to this review

Thank you for taking the time to write about your stay with us. We love that we have the large yard for our guests with pets, is is a great area for them to play. We have just completed the renovation and we are 100% non smoking but do provide a great area for our guests who do smoke. Thank...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access

Additional Information about Red Roof Inn Boston - Southborough/Worcester

Address: 367 Turnpike Road, Southborough, MA 01772
Location: United States > Massachusetts > Southborough
Price Range: $75 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Boston - Southborough/Worcester 2*
Number of rooms: 75
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Also Known As:
Red Roof Inn (Boston) Southborough Hotel Southborough
Red Roof Inn Southborough
Southborough Red Roof Inn
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Questions & Answers

Here's what travelers have asked, with answers from Red Roof Inn Boston - Southborough/Worcester staff and other travelers.
4 questions
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North Adams, Massachusetts
10 months ago
Halifax, Canada

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Questions? Get answers from Red Roof Inn Boston - Southborough/Worcester staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Save your money”
  • Room #245 under bed
  • Room #245 behind bathroom door
  • Room #245 under bed
  • Our checkout day...April 20, 2017
  • Under bed...photos are taken on different dates
  • Room #245 under bed
  • Under bed
  • Room #245 under bed
MarMarMAD, 3 days ago | Read review
“Stay on the front side of the back building.”
katerpoo, Nov 24, 2016 | Read review
“Ask for a ground level room in advance if you prefer that, since half the rooms are in the second floor.”
galnec, Nov 4, 2016 | Read review
“Deluxe rooms are mostly on the first floor.”
864susanj, Sep 10, 2016 | Read review
“Rooms on the back might be quieter as they do not face the road but we had no problem with our street facing room.”
970carolem, Aug 12, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question