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Holiday Inn Club Vacations Oak n' Spruce Resort

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571 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Club Vacations Oak n' Spruce Resort
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Showing 570: English reviews
Jackson, New Jersey
Level Contributor
158 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed October 20, 2016

We met friends and shared a two bedroom, two bathroom, living room and kitchen villa during foliage season. The view of the foliage was great right from the unit. The unit was very serviceable. The only thing missing was WiFi which was available in the lobby only. The location is very central to the Berkshires attractions.

Helpful?
Thank Stormsnana
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 19, 2016

We had a unit that hadn't been updated but it was still ok. We liked that there was a fresh water creek behind our unit and we could here the water running over the rocks in the creek. The clubhouse was nice, good gym and internet.

Helpful?
Thank MJNHouston
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 17, 2016 via mobile

Rooms are spacious and clean. A lot to do in the area along with on site activities such as tennis, swimming, volleyball, mini golf, basketball, horseshoes, hiking trails, shuffleboard, and arcade. Was nice to sit on patio and relax and unwind. Staff is friendly and helpful.

Helpful?
Thank Robert F
IHGService, Guest Relations Manager at Holiday Inn Club Vacations Oak n' Spruce Resort, responded to this review

Dear Robert F, Thank you so much for your review of our hotel. We are so pleased that you had a wonderful stay and enjoyed the amenities and facilities we have available. We highly value views, opinions and feedback from our guests, as this allows us to constantly improve the service we provide. Thank you for staying and we all... More 

Danbury, Connecticut
1 review
Reviewed October 16, 2016

We have spent weeks at Oak & Spruce over the years. This is the first time that our request for reasonable accommodation for the disabled has not been honored. Holiday Inn club Vacations and Corporate are the reason. We asked to not have to negotiate stairs when we stay for our week. A reasonable request to corporate was provided twice... More 

Helpful?
Thank mjohnston5209
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Oak n' Spruce Resort, responded to this review

We're so sorry to hear of the confusion and frustration surrounding your recent stay at Oak N' Spruce Resort. It the policy and practice of Holiday Inn Club Vacations to accommodate requests for ADA accessible or ground floor units whenever possible. In fact, our Inventory team scans through all special requests in advance, and accessibility receives the highest priority! The... More 

Travelers are raving about these South Lee hotels

Hanford, California
Level Contributor
111 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed October 15, 2016

Nice townhouse accomodation in a woodsy setting. Pools, miniture golf, games, too bad the ambience was spoiled by them paving the asphalt right in front of our unit---so instead of enjoying the smell of the trees, we got the smell and sounds of asphalt.

Helpful?
Thank quasimoto559
Lake Placid, Florida
Level Contributor
54 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed October 14, 2016

Oak and Spruce for this couple was integral to our adventure. At the southern end of the Berkshire Mountains, the complex is surrounded by natural beauty. Our unit has not been updated yet: nevertheless it was clean, comfortable, and functional. The resort has posted activities throughout the day along with movies in their small theater. The game room is HUGE... More 

Helpful?
Thank dianel103
Sentinel Butte, North Dakota
1 review
Reviewed October 13, 2016

The only negative was we arrived late and had trouble locating security to get our room. The rooms were more then I expected. They were very clean and fully stocked for everyday needs. We would stay at this site again

Review collected in partnership with Heroes Vacation Club

Helpful?
Thank Bc5053
Sutton, Massachusetts
Level Contributor
67 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed October 12, 2016

I was very skeptical after reading some of the reviews of the Oak n Spruce Resort. We checked into the resort on Friday early afternoon. The check in time was listed at 5 pm, but our unit was ready early so we got right in. The two bedroom unit was clean and the towels and sheets were clean and fresh.... More 

Helpful?
Thank PSalemSutton
New Hampshire
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 11, 2016

So we spent a long weekend at the Oak and Spruce and I would say the upside was the older, outdated 1 bedroom unit we stayed in was clean and quiet. Another upside was the extensive fitness facility and the friendly staff. Downsides were the lack of In room wifi as well as on and off wifi in the public... More 

Helpful?
1 Thank coronacorona2000
Henrico
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 7, 2016

Unit was spacious, clean and had everything we needed. Resort had all the amenities needed to make it family friendly and keep you as busy as you like. Staff were extremely accommodating. The only drawback was the lace of WiFi in the units and poor WiFi in the public areas.

Helpful?
1 Thank Sandra D
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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
Official Description (provided by the hotel)
Nature's Theater of the Berkshires! Nestled in the wooded hills of the Berkshire Mountains in western Massachusetts, the outdoors-oriented resort offers year-round fun. Families especially enjoy year-round swim options at the indoor and outdoor pools, plus sharing a game or two at our 18-hole mini golf course. The Activity Center features an arcade, sports equipment and more, plus our mini movie theater shows family-friendly movies daily at no charge. Adults love our fitness center, Tiki bar and Beartree Bar. Miles of beautiful forest paths run along the nearby Appalachian Trail and tranquil Tanglewood, the summer outdoor performing home of the Boston Symphony Orchestra, which help make the region a popular New England destination. Add in our full-service health club and 18-hole mini golf course, guests have everything they need for a great family getaway at Holiday Inn Club Vacations Oak N' Spruce Resort. ... more   less 

Additional Information about Holiday Inn Club Vacations Oak n' Spruce Resort

Address: 190 Meadow Street, South Lee, MA 01260 (Formerly Orange Lake Resorts Oak n' Spruce Resort)
Location: United States > Massachusetts > Berkshires > South Lee
Number of rooms: 300
Also Known As:
Oak n` Spruce Hotel South Lee
Oak n Spruce Resort
Oak Spruce Resort
Oak And Spruce Resort
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Club Vacations Oak n' Spruce Resort staff and other travelers.
21 questions
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New York City, New York
over a year ago
Cincinnati, Ohio
1 month ago
Revere, Massachusetts
over a year ago

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Questions? Get answers from Holiday Inn Club Vacations Oak n' Spruce Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“You will be assigned what is available based on your party”
 of 5 bubbles pblagburn, 2 days ago | Read review
“Ask for a suite!”
 of 5 bubbles jnolte95, 1 week ago | Read review
“Avoid rooms next to heating/AC utility room.”
 of 5 bubbles somebunny54, Oct 26, 2016 | Read review
“Try to get one of the newly updated units. .”
 of 5 bubbles I3787BHstephaniel, Oct 23, 2016 | Read review
“You could ask to be put in a newly renovated unit. Also the have 3 floors and no elevators.”
 of 5 bubbles johnsU1557HW, Oct 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question