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La Quinta Inn & Suites Boston Somerville

Traveler (100)
Room & Suite (63)
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast included
Airport Transportation
Business Center with Internet Access
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Air Conditioning
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Family
Mid-range
HOTEL CLASS
1,081Reviews
132Photos
19Q+A
79Room tips
Traveler rating
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  • 34
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Popular mentions
I stay at La Quintas regularly but this experience left a lot to be desired. WiFi hardly works in my room. Have to use my phones internet connection. Very disappointed in the customer service here and particularly of Lisa the manager in accommodating a request of mine. She
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Response from LQGM2003, General Manager at La Quinta Inn & Suites Boston Somerville
Responded 2 weeks ago
Colin, Thank you for taking the time to leave your detailed review. We appreciate you bringing your concerns to our attention. I along with our other team members, are sorry that you were disappointed, and we were unable to accommodate one of your requests. We do pride ourselves in exceeding guest expectations, as we did for your early check-in. We always want you to enjoy your stay, and we hope that you give us the opportunity to do so in the future. It is our goal to provide the highest level of customer service. Sincerely, Lisa H.
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Nice hotel that offers free shuttle service from Logan Airport. Room was clean with comfortable bed. Room has coffeemaker, microwave, and refrigerator. Breakfast was good and well stocked. They have the normal types of food, i.e., scrambled eggs, sausage (or other hot meal),
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Response from LQGM2003, General Manager at La Quinta Inn & Suites Boston Somerville
Responded 4 days ago
Dear JDtravel4fun, Thank you for the detailed review of our hotel. Your feedback is helpful to other travelers while also letting us know how we are performing. We are happy to know that you enjoyed your stay in our nice hotel. We appreciate your time and hope you return again soon. Sincerely, Lisa H
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The hotel was very clean and in a great location. As usual, I was greeted with a smile with a wonderful and friendly staff. The location is awesome with restaurants and shopping within walking distance. I always stay here when in town and will continue to do so.
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Review collected in partnership with La Quinta
Response from LQGM2003, Manager at La Quinta Inn & Suites Boston Somerville
Responded 4 weeks ago
508loris, Thank you so much for this awesome review and perfect 5-star rating! I am delighted to hear that our staff was accommodating and friendly during your stay with us. It's our commitment to you, to deliver phenomenal service while providing a comfortable night's stay. We look forward to seeing you again when your traveling in the area! Sincerely, Heather B.
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Located next to a 99 that is open till late and an amazing shopping mall.Staff was amazing.We got a late check out.The breakfast fast was present to make sure that guests had everything they needed.
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Review collected in partnership with this hotel
Response from LQGM2003, Manager at La Quinta Inn & Suites Boston Somerville
Responded 5 weeks ago
Valued Guest, Thank you for scoring us a perfect 5 for your recent stay at our La Quinta Inn Suites Boston Somerville. We take pride in making certain that our guests are well taken care of, as we know you have many choices when you travel and we strive to be the best and only choice. We look forward to seeing you again soon when traveling in our area. Sincerely, Heather B.
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This is our first stay at this property. We're very pleased with everything. The room is quite clean. I've checked all the nooks & crannies and although I did find a little dust as I said, the room is quite clean. Its a suite actually. There is a chair and couch that have
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Response from LQGM2003, Manager at La Quinta Inn & Suites Boston Somerville
Responded Jan 2, 2019
Thomas, Thank you so much for your informative comments and taking the time to rate your experience at our hotel. Our team looks forward to hearing back from all of our guests, as with each comment we receive, both positive and negative, we are able to seek knowledge and growth to better serve our guests. Thanks again, we look forward to your next visit! Sincerely, Heather B.
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12345613
Hi. Actually we were in 4 in a room with 2 king beds . The bedroom was large, comfortable and clean. I don't know if they have rollaway beds available.
0 votes
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I really don't have any idea, but I can say I wasn't completely won over by the folks behind the desk when it came to follow through on customer issues. Didn't use the hotel shuttle to the airport, but a ride share company costs about $22.00 and takes about 15 minutes, leaving the hotel at 8:30am on a weekday.
1 vote
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Free Parking???????
Hello, and yes we do provide free parking for our guests, we have a front and back parking lot that is normally plenty of room. Thank you Heather B. Guest Experience
1 vote
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Hello, there are fridges in all of our rooms, however, there are microwaves in most rooms but not all. If you need a microwave we can request one for your room, or we do have a microwave in our breakfast room open to guests use 24/7. Thank you, Heather B. Guest Experience
0 votes
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You are to go down to the lower level and cross the road. After you cross, you're to walk to the right where there's a clear cover. You should find your shuttle there. I hope this will help to some degree. Please, call the hotel prior to your stay.
1 vote
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1234
"Room at the far end of the hall was nice and quiet."
"1. Hairdryer was broken. 2. The fan in the HVAC system was too loud."
"Try to get a room that doesn't face the freeway, if that's possible"
"Any request will be accomadated to the best of their ability"
"Maybe a wall hook to help in preparing your clothes for the day."
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PRICE RANGE
$105 - $288 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la quinta inn & suites boston somerville hotel somervillela quinta inn and suites boston somervillela quinta somervillesomerville la quinta
LOCATION
United StatesMassachusettsSomerville
NUMBER OF ROOMS
147
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