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Riverview Inn & Suites

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Riverview Inn & Suites
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97 Reviews from our TripAdvisor Community

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Showing 95: English reviews
Morris Plains, New Jersey
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Low cost - low quality, Looks like a typical road side hotel that you would utilize during a rode trip an stay just for a night. Staff in the front lobby where friendly and welcomed us upon arrival, received our key and directions to our room. OMG, room had work cloths on the floor from the previous customer along with... More 

Helpful?
1 Thank ottodog416
Bronx, New York
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 1 week ago

I had read the "Don't Stay Here" review prior to arriving but I always try to give the benefit of the doubt and I had stayed at the "Quality Inn" some years ago and it was pretty nice. Well I should have listened, it's not that bad, it's worse!! The first thing we noticed walking into the inner corridor was... More 

Helpful?
Thank BronxNYJim

Travelers are raving about these Somerset hotels

chester, nj
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 1 week ago

Bedspread had stains Dust all size of softball on floor Bleach stains on carpet Obvious water damage Non working lights A complete crap hole compared to when they were quality Would never stay here again

Helpful?
1 Thank Laura D
Lake George, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Don't stay here unless your only alternative is to sleep in a cardboard box ( or your car). It's true that you get what you pay for. We payed $ 127.00 and it was disgusting. The carpets are filthy. Our feet stuck to the floor in our room, and it was CARPET! The amenities are a joke except the breakfast... More 

Helpful?
1 Thank Cyndi3801
GM-QISomerset, General Manager at Riverview Inn & Suites, responded to this review

Cyndi, Thank you for taking the time to share your feedback in regards to your recent stay at our property. Please accept my apologies for your overall experience. Our housekeeping team works diligently to ensure our rooms are clean and well maintained. I don't know if you voiced your concerns regarding your room with the front desk so that we... More 

Norway
Level Contributor
67 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We like this place by the river. Our room had a small balcony and the hotel has also a garden were you can play and sit down. We also liked that the hotel had a restaurant next door with great food. (Gillian)

Helpful?
Thank Biunna
GM-QISomerset, General Manager at Riverview Inn & Suites, responded to this review

Thank you for taking the time to share your experience! The staff & I were pleased to hear that you enjoyed your stay and were able to take advantage of some of our great amenities. We hope to have you as our guests again in the near future. Sincerely, Meredith Morris General Manager More 

Carlisle, Pennsylvania
2 reviews
4 of 5 stars Reviewed 5 weeks ago

We were traveling to Cape Cod for a family funeral and needed a room for one night. All the hotels along the highway were sold out due to several sports tournaments. Found this hotel and they had one room left. The girls at the front desk were very pleasant and helpful. The hotel gave us an AAA discount rate. We... More 

Helpful?
Thank Love2Travel_545
GM-QISomerset, General Manager at Riverview Inn & Suites, responded to this review

Thank you for taking the time to share your feedback in regards to your recent stay with us. The staff and I are glad to hear you enjoyed your stay with us. We look forward to having you back as our guests in the future. More 

1 review
3 of 5 stars Reviewed July 6, 2016

This hotel was a good value for the area and a great location for day trips to Providence, Bristol, and Newport. The breakfast was decent and there were some nice touches like a volleyball net and a basketball court. The rooms were a good size and we were able to add a roll-away bed for $10 per night. However there... More 

Helpful?
Thank JEFF J
GM-QISomerset, General Manager at Riverview Inn & Suites, responded to this review

Jeff, Thank you for taking the time to share your feedback in regards to your recent stay with us. We are happy to hear that you felt the hotel was a good value. This time of year, our guests enjoy our water side courtyard. On behalf of the housekeeping staff, please accept my apologies in regards to the cleanliness issue... More 

New York
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed June 15, 2016

Stayed there for High School graduation for one night. The room was clean, bed was fine. Great view of the water. Bath is hard to get in and out of for a senior as the safety bar is just for show. Breakfast was plentiful. Only minus was that people were partying most of the night. Staff at the front desk... More 

Helpful?
Thank rapmap4
GM-QISomerset, General Manager at Riverview Inn & Suites, responded to this review

Thank you for taking the time to share your feedback in regards to your recent stay with us. We are happy to hear that you enjoyed your stay with us and the front desk staff truly appreciates the compliment. They work diligently each day to see that each and every guest enjoys their stay. I apologize for the disturbance from... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 29, 2016 via mobile

This hotel is outdated. Yes, the lamp shades could be replaced and a few other things upgraded, but our room was clean, the shower had PLENTY of hot water, the AC was awesome, the front desk people were super friendly, and the breakfast was great. The woman attending breakfast even let me check the ingredient list on the egg container... More 

Helpful?
Thank Julie T
GM-QISomerset, General Manager at Riverview Inn & Suites, responded to this review

Julie, Thank you for taking the time to share your feedback in regards to your recent stay with us. We are an older facility, but the the staff takes great pride in the property. The housekeeping and maintenance teams do their best to ensure everything is clean and in working order. On behalf of the staff & I thank you... More 

Old Orchard Beach, Maine
Level Contributor
44 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed May 23, 2016

Front desk staff were awesome and so friendly. They recommended a Chinese restaurant and liquor store to go to. Rooms need some TLC. We had a non-smoking room and the sheets had cigarettes burn on them, dirty curtain, dirty windows. The swimming pool instructions were there, but no one was paying attention to them. We went in the pool at... More 

Helpful?
Thank Josee L
GM-QISomerset, General Manager at Riverview Inn & Suites, responded to this review

Thank you for taking the time to share your feedback in regards to your recent stay with us. I have shared this review with our housekeeping team so that we can work on this issues you experienced. We do have a hot breakfast buffet for our guests which includes items such as scrambled eggs, sausage and made to order waffles... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Situated on the banks of the scenic Lee's River, the hotel is located off I-195 at exit 4. Hotel amenities include complimentary hot breakfast buffet, indoor heated pool and fitness room, outdoor basketball court, horseshoes and volleyball (seasonal), high speed internet access (both wired and wireless) and a complimentary computer kiosk in the hotel lobby for guest use. Our on site restaurant, Jillian's Sports Pub & Grill is open daily and provides hotel delivery until 12am. Inquire about our waterview rooms with balcony or patio walkout to the hotel's courtyard. Rooms with whirlpool and jacuzzi tub for two are also available. ... more   less 

Additional Information about Riverview Inn & Suites

Address: 1878 Wilbur Ave, Somerset, MA 02725-1013 (Formerly Quality Inn)
Location: United States > Massachusetts > Somerset
Price Range: $93 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Riverview Inn & Suites 2*
Number of rooms: 104
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Also Known As:
Quality Hotel Somerset
Quality Inn Somerset
Somerset Quality Inn
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