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Riverview Inn & Suites

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92 Reviews from our TripAdvisor Community

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Showing 90: English reviews
Carlisle, Pennsylvania
2 reviews
4 of 5 stars Reviewed 1 week ago

We were traveling to Cape Cod for a family funeral and needed a room for one night. All the hotels along the highway were sold out due to several sports tournaments. Found this hotel and they had one room left. The girls at the front desk were very pleasant and helpful. The hotel gave us an AAA discount rate. We... More 

Helpful?
Thank Love2Travel_545
GM-QISomerset, General Manager at Riverview Inn & Suites, responded to this review

Thank you for taking the time to share your feedback in regards to your recent stay with us. The staff and I are glad to hear you enjoyed your stay with us. We look forward to having you back as our guests in the future. More 

1 review
3 of 5 stars Reviewed 3 weeks ago

This hotel was a good value for the area and a great location for day trips to Providence, Bristol, and Newport. The breakfast was decent and there were some nice touches like a volleyball net and a basketball court. The rooms were a good size and we were able to add a roll-away bed for $10 per night. However there... More 

Helpful?
Thank JEFF J
GM-QISomerset, General Manager at Riverview Inn & Suites, responded to this review

Jeff, Thank you for taking the time to share your feedback in regards to your recent stay with us. We are happy to hear that you felt the hotel was a good value. This time of year, our guests enjoy our water side courtyard. On behalf of the housekeeping staff, please accept my apologies in regards to the cleanliness issue... More 

New York
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed June 15, 2016

Stayed there for High School graduation for one night. The room was clean, bed was fine. Great view of the water. Bath is hard to get in and out of for a senior as the safety bar is just for show. Breakfast was plentiful. Only minus was that people were partying most of the night. Staff at the front desk... More 

Helpful?
Thank rapmap4
GM-QISomerset, General Manager at Riverview Inn & Suites, responded to this review

Thank you for taking the time to share your feedback in regards to your recent stay with us. We are happy to hear that you enjoyed your stay with us and the front desk staff truly appreciates the compliment. They work diligently each day to see that each and every guest enjoys their stay. I apologize for the disturbance from... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 29, 2016 via mobile

This hotel is outdated. Yes, the lamp shades could be replaced and a few other things upgraded, but our room was clean, the shower had PLENTY of hot water, the AC was awesome, the front desk people were super friendly, and the breakfast was great. The woman attending breakfast even let me check the ingredient list on the egg container... More 

Helpful?
Thank Julie T
GM-QISomerset, General Manager at Riverview Inn & Suites, responded to this review

Julie, Thank you for taking the time to share your feedback in regards to your recent stay with us. We are an older facility, but the the staff takes great pride in the property. The housekeeping and maintenance teams do their best to ensure everything is clean and in working order. On behalf of the staff & I thank you... More 

Old Orchard Beach, Maine
Level Contributor
40 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed May 23, 2016

Front desk staff were awesome and so friendly. They recommended a Chinese restaurant and liquor store to go to. Rooms need some TLC. We had a non-smoking room and the sheets had cigarettes burn on them, dirty curtain, dirty windows. The swimming pool instructions were there, but no one was paying attention to them. We went in the pool at... More 

Helpful?
Thank Josee L
GM-QISomerset, General Manager at Riverview Inn & Suites, responded to this review

Thank you for taking the time to share your feedback in regards to your recent stay with us. I have shared this review with our housekeeping team so that we can work on this issues you experienced. We do have a hot breakfast buffet for our guests which includes items such as scrambled eggs, sausage and made to order waffles... More 

Travelers are raving about these Somerset hotels

Cheshire, Connecticut
Level Contributor
3 reviews
2 of 5 stars Reviewed May 17, 2016

We stayed at the Riverview Inn and Suites because it was convenient to a function we were attending and others were staying there. Our room was very clean (although others said their rooms were not.) Also, the staff was very pleasant and there is a restaurant conveniently located across the parking lot which was good. However ... the hallways smelled... More 

Helpful?
Thank PKCHB
GM-QISomerset, General Manager at Riverview Inn & Suites, responded to this review

Thank you for taking the time to share your experience regarding your recent visit to the hotel. The staff & I appreciate your positive compliments in regards to the cleanliness of your room as well as their performance. I have discussed the issues you experienced in regards to the general cleanliness of the public areas of the hotel to ensure... More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 8, 2016 via mobile

If youre here for a quick night its ok but not longterm. I stayed 2 days. The staff was very friendly but the carpets are in desparate need of a cleaning. The sink leaked on the floor and the tub was badly stained. The plus side is the rooms facing the lake behind have a balcony which is very nice... More 

Helpful?
Thank Jennifer B
GM-QISomerset, General Manager at Riverview Inn & Suites, responded to this review

Thank you for taking the time to share your feedback in regards to your recent stay at the property. Guests love the water view rooms that feature either a walk out patio or balcony. Our housekeeping inspectors are working diligently to report any rooms issues to the maintenance staff prior to each and every guest's arrival. We appreciate your kind... More 

Orlando, Florida
Level Contributor
41 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed October 31, 2015

After all the bad reviews I read, I took a chance because of convenience, and was very satisfied. Room was clean, breakfast buffet was adequate and room clerk friendly. Believe me I looked for all the stuff they talked about In Other reviews, but I saw none of this I would recommend this hotel, it is adequate, but good location.... More 

Helpful?
Thank oldnsasy
GM-QISomerset, General Manager at Riverview Inn & Suites, responded to this review

Thank you for sharing your feedback in regards to your stay with us. Although we are an independent hotel now, we still provide our guests with the same amenities....a complimentary hot breakfast buffet, indoor heated pool, fitness room, complimentary wi-fi and a waterside courtyard complete with basketball court, horseshoes, volleyball and areas to BBQ or relax and enjoy the view.... More 

Newton, MA
Level Contributor
98 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
1 of 5 stars Reviewed September 15, 2015

I also stayed here to visit family. Having stayed here over 10 years ago, I was stunned by the condition of the place. The hotel was dirty (hallways and room), musty, and appeared not to been updated since my last visit. The place truly is a mess and is not connected with the "Quality Inn" chain. The woman who checked... More 

Helpful?
Thank HitTheRoaders
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed August 17, 2015

This hotel was very unpleasant to stay in. The entire hotel had a musky smell to it. Our non-smoking rooms reeked of cigarette and had burns and dog hair on the quilts. The air was very stale, had to keep the air conditioning on the entire stay. The air conditioner only blew out freezing cold air, even when turned on... More 

Helpful?
3 Thank Katherine S
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Situated on the banks of the scenic Lee's River, the hotel is located off I-195 at exit 4. Hotel amenities include complimentary hot breakfast buffet, indoor heated pool and fitness room, outdoor basketball court, horseshoes and volleyball (seasonal), high speed internet access (both wired and wireless) and a complimentary computer kiosk in the hotel lobby for guest use. Our on site restaurant, Jillian's Sports Pub & Grill is open daily and provides hotel delivery until 12am. Inquire about our waterview rooms with balcony or patio walkout to the hotel's courtyard. Rooms with whirlpool and jacuzzi tub for two are also available. ... more   less 

Additional Information about Riverview Inn & Suites

Address: 1878 Wilbur Ave, Somerset, MA 02725-1013 (Formerly Quality Inn)
Location: United States > Massachusetts > Somerset
Price Range: $97 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Riverview Inn & Suites 2*
Number of rooms: 104
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Also Known As:
Quality Hotel Somerset
Quality Inn Somerset
Somerset Quality Inn
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