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The Inn at Scituate Harbor

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7 Beaver Dam Rd, Scituate, MA 02066-1305
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (36)
Room & Suite (9)
Dining (2)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 10/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Inn at Scituate Harbor
Updated 10/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 2 hotels in Scituate
Location
Cleanliness
Service
Value
The fresh sea air, a magnificent sunrise, and an amazing view of the ocean harbor and its famous lighthouse; all visible from your window in any one of the spacious guest rooms at The Inn at Scituate Harbor. Located just 25 miles south of Boston, Mass, in the historic town of Scituate, The Inn’s plush and comfortable guest rooms are decorated in a charming Cape Cod seaside style. Traditional New England hospitality is evident in our exceptionally helpful and friendly staff, always eager to welcome you to The Inn at Scituate Harbor and all of its amenities. Enjoy swimming in our indoor heated pool, or you take advantage of one of the five ocean beaches located in Scituate, MA. for sunbathing, swimming or just a seaside stroll. Satisfy the shopper in you by visiting the unique shops in the harbor; savoring a typical New England meal at one of the many restaurants, or pubs, golfing at an award winning golf course or enjoying numerous other local attractions.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Pool
Indoor pool
Heated pool
Free breakfast
Non-smoking hotel
Room features
Air conditioning
Seating area
Telephone
Iron
Refrigerator
Flatscreen TV
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View

Location

Full view
73Somewhat walkable
Grade: 73 out of 100
19Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
205Reviews5Q+A53Room tips
Traveler rating
  • 78
  • 78
  • 30
  • 12
  • 7
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Popular mentions
GailDStorey wrote a review Aug 2021
Boulder, Colorado76 contributions32 helpful votes
Our week at the Inn at Scituate Harbor was the best vacation we've had in many years. The staff is outstanding--friendly, kind, knowledgeable, and professional. We loved our room with a great view of the harbor and excellent housekeeping service, the deck where we enjoyed breakfast and relaxing, the whole ambience, and how close it is to the restaurants and shops. It was splendid all around, and we can hardly wait to go back!
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Date of stay: August 2021
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luv2travel076 wrote a review Sep 2020
New York547 contributions215 helpful votes
Hotel's Favorite
We stayed here one night while on a trip to Cape Cod. Hotel was clean and rooms were spacious. Short walk to restaurants and main drag. Large parking lot for vehicles and no charge for parking. Coffee and continental breakfast included.
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Date of stay: September 2020
Rooms
Service
Sleep Quality
Room Tip: No elevator, but I booked top floor (2nd) to avoid footsteps above me.
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2 Helpful votes
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MLO1965 wrote a review Aug 2021
San Francisco, California175 contributions177 helpful votes
We have been returning here annually for years. It's not fancy, but the great location in walking distance to Scituate Harbor's shops & restaurants has been enough of a draw. Terry is wonderful. The property itself is an old motel with thin walls, poor sound proofing & no amenities other than a simple continental breakfast set up in the small lobby. The "indoor heated pool" area is generally too hot/humid & overwhelmed by chemical fumes to enjoy. The bar/restaurant has been closed for years, leaving a large unused space. No gym. No business center. It's a place to sleep in a very dated room (some with a nice view). I've asked what the reason is for the daily "service fee" which is tacked onto the (high) room rate, but never gotten a clear answer. This year we had 2 covid related schedule incidents beyond our control. So we simply asked to amend our original 8 night $2000+ reservation to 6 nights. We did not request a refund; simply a credit toward a future stay. We did not request a cancellation; simply a change to the number of nights. We were flatly refused. Read the "fine print" very carefully. You can't make ANY change to your reservation within THIRTY days of arrival. And any outside of this window will incur a change fee. We travel extensively and this is the most restrictive & punitive policy we have encountered. Amidst this global pandemic, it is far beyond current industry standards. So if you make a reservation & are for instance diagnosed with COVID, or your airline cancels your flight amidst the frequent ongoing covid related schedule changes (as happened to us), less than 30 days prior to check in, you are out of luck. They will do nothing to even attempt to accommodate you. Housekeeping services during out stay were problematic. Absent any notice of this new policy upon reserving &/or checking in, we found a sign in the room indicating that there would be no maid service whatsoever. Unless we specifically requested it, every day by noon, so as not to "disturb" us. We immediately informed the front desk clerk that we wanted maid service daily, which prompted a laborious debate over what exact services we wanted. Trash removal? Made beds? Cleaned bathroom? Vacuum? Towels? We were even told to articulate exactly how many linen changes we wanted...as if there were no standard hotel room cleaning procedures in place to go by. Despite our requests, the room was not cleaned fully nor daily. The bathroom & table surfaces were not cleaned once. We never received the correct number of towels. Some days it was vacuumed & others it was not. Linens were seemingly never changed but a pile of fresh pillow cases was left on a bedside table for days (were we supposed to change them?). There seemed to be constant confusion at the front desk as to whether our room was supposed to be cleaned or not despite the lengthy initial discussion & "list" - one night we returned to find there had been absolutely no service of any kind. It became apparent that the only way to get the room cleaned was to repeat the request every day, specifically detail every surface to be cleaned & advise them of exactly what time to enter (make it before cleaning staff leaves or you are out of luck). I really think this has a whole lot more to do with cutting costs than a desire not to "disturb" guests. It was a frequent annoyance. There were a number of other service snafus. One front desk rep literally laughed in my face when I requested a bottle of water on the way out early one morning. She was clearly annoyed that I disturbed her, informed me that this was the maid's job (not hers) & asked for my room number so she could "make a note of it" to make sure such that we didn't somehow get away with potentially receiving more than our allotted one bottle per day. I didn't even bother pointing out that we had received no maid service the day prior nor was there any maid yet on site to alternatively request it from - what was the point with this type of "customer service" demeanor? Another rep couldn't figure out our reservation prepayment nor how to use the credit card machine & phoned the room 5 times our first night trying to sort it out. They charge the full amount of your stay at check IN - not out. The card keys were disabled 4 times absent explanation. The new printer set up in the lobby was inoperable due to poor connectivity for the required different wifi setting for it. Unlike many prior annual stays, this one was a big disappointment. The surrounding location is the only reason to be there
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Date of stay: August 2021
Value
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Room Tip: floors creak so top level likely the most quiet
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Response from Lynda Ferguson, General Manager at The Inn at Scituate Harbor
Responded Aug 19, 2021
Honestly, I don’t even know what to say, your review is incorrect on all fronts. We have worked very hard over the last 10 years to make The Inn warm and inviting, we have an awesome staff and have renovated all our rooms once and continue to update regularly. We are consistently praised for service and how lovely The Inn is. You have stayed here once a year for the last several years and have never once complained; we bend over backwards to give you the specific room you request, as well as a discount, and several times allowed you to cancel some room nights. This year you sent an email the day before check-in to let us know you would be checking in for 1 night, then checking out to go to Rhode Island and then coming back to stay for the remainder of your reservation. As you are aware, we have a 30 day cancellation policy during our high season. For obvious reasons we cannot have someone cancel the day before, after holding a room for months. You then got angry and said fine, I will just check out a day early. You were told again about the 30 day cancellation and from that moment on you were nothing but rude to every single staff member you came in to contact with. You say we have “no amenities” here are some of our amenities: all included with your stay, continental breakfast, 2 bottles of water refreshed daily, an indoor heated pool (enjoyed by most of our guests on a daily basis without complaint), beach passes, Wi-Fi and phone calls within the United States, fresh coffee, tea and hot chocolate served around the clock. Our Restaurant area is being used as function space, we have hosted many parties, mini weddings, corporate meetings and retreats. We have a small parking area and try to make sure our spots are available for our overnight guests (our first priority), so having a full time restaurant at this point is not in the best interests of our overnight guests. You have never once asked what the $6.95 daily room fee is, every one of our desk clerks would have given you the information; for the record it covers all the amenities above, quite a good deal given the price of one cup of coffee today. Cancellation policies differ from property to property, based of the size of the accommodations and the time of year, our policies are by far not the most restrictive. When you make a reservation, you are told about the policy or must agree to it on the internet. We do take extenuating circumstances into account on a case by case basis, you were not diagnosed with COVID and in fact never mentioned it as a factor when you emailed, so please don’t make any statements regarding our hypothetical policies. We are following the state guidelines. Due to Covid, we have changed our daily housekeeping policies. MOST guests do not want staff in their rooms, so we tell each guest that if they want service to let us know each day by noon and we will happily service their room. If they do not want service, we will happily bring them towels, soaps, shampoos, take their trash etc. WE DO NOT EMPLOYEE MAIDS, as maids pick up after lazy people, using the term maids speaks volumes about you. We do employ housekeepers, who will clean the bathroom, furniture and fixtures, vacuum, make beds, empty trash, refresh towels, soaps, shampoos etc. YOU were the one who “articulated” how many times you wanted a linen change (every other day because you were concerned about Covid, odd, most people wouldn’t want strangers in their room everyday if they were scared of Covid) , our usual policy is every three days. However, every time a housekeeper went to your room you sent them away, your room was left an absolute mess to the point that every square inch of carpet and furniture was covered with personal belongings. I have instructed our staff not to touch personal belongings for security reasons, for example, contacts in cups of water have been accidently thrown away. After throwing a fit at the Front Desk, our evening desk clerk went and cleaned your room, your teenage child refused to open the bathroom door and no effort was made to pick up the clothes on the floor that smelled worse than a hockey bag. So, there was never day that you did not get housekeeping services. We did the best we could given the disgraceful condition of the room you left us every day. We leave two bottles of water in each guest room and refresh it daily. We have a vending machine should guests want more. You asked for a bottle on your way out of the building and you were given one. The desk clerk asked your room number so she could figure out where to send the housekeepers next as we do not go into rooms while guests are there. To imply it was anything other than that is blatantly false. Upon check in we do charge for the stay as most people do not want to be held up on their way out. You presented a brand new desk clerk with 10 discounted gift certificates to pay for your stay. She called over the Asst. manager, who rather than hold you up while she taught the new clerk how to post the payment, said that you cold go to your room and settle in. There was a balance and your card on file declined so she called down to ask you to stop by the desk the next time you went by to give us a valid credit card. After several hours she called again, she did not call you 5 times, another blatantly false statement. As for the printer in the lobby, you never once said anything to anyone who could have helped you or offered to print it on one of the office computers. As a point in fact, no other guest has complained so it was likely user error. On the bright side, we have cancelled your future reservation and refunded you in full. We will no longer have to be put through your uncalled for behavior, nor you’re your blatantly false review of our property again.
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Robert W wrote a review Nov 2020
Bridgewater, Massachusetts78 contributions20 helpful votes
We stayed here one night, the room was perfect, very clean and spacious. We had a lovely view of the Harbor and Light House. We were on the 3rd Floor, there is no elevator. We where traveling very lite so it wasn't a problem. The receptionist on Sunday evening was very pleasant and helpful. Monday am receptionist, not the case. Due to covid, we chose to leave the key on the desk in our room, and stop buy the receptionist to tell her we were checking out. She was on the phone, sounded like a personal conversation., never got off the phone or looked up. We just left, so they get 4 stars instead of 5. But I would stay again!
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Date of stay: November 2020
Rooms
Cleanliness
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Room Tip: ask for a room facing the harbor
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jessica8531 wrote a review Oct 2020
Weymouth, Massachusetts1 contribution2 helpful votes
I really enjoyed staying at the Inn at Scituate Harbor. It was a quant inn with an amazing water view. We were able to see the Scituate Light House from our room which was awesome since we got married there earlier that day. I had told them it was my wedding night when I booked it and thought maybe they would do something nice. But they didn't even acknowledge that when we walked in still dressed up and there wasn't a note in the room or anything. Usually I wouldn't have expected anything since I didn't specifically ask, but a card or note on the bed would have been nice.
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Date of stay: October 2020
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2 Helpful votes
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PRICE RANGE
$169 - $276 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the inn at scituate harbor hotel scituate
LOCATION
United StatesMassachusettsScituate
NUMBER OF ROOMS
29
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Frequently Asked Questions about The Inn at Scituate Harbor
Which popular attractions are close to The Inn at Scituate Harbor?
Nearby attractions include Cole Parkway (0.2 miles) and Scituate Harbor (0.06 miles).
What are some of the property amenities at The Inn at Scituate Harbor?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at The Inn at Scituate Harbor?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Inn at Scituate Harbor?
Guests can enjoy free breakfast during their stay.
Is parking available at The Inn at Scituate Harbor?
Yes, free parking is available to guests.
What are some restaurants close to The Inn at Scituate Harbor?
Conveniently located restaurants include Satuit Tavern, Mill Wharf Restaurant, and Lucky Finn Cafe.
Are there opportunities to exercise at The Inn at Scituate Harbor?
Yes, guests have access to an indoor pool during their stay.
Are there any historical sites close to The Inn at Scituate Harbor?
Many travelers enjoy visiting Loring Hall (8.8 miles) and Daniel Webster Estate and Heritage Center (8.5 miles).
Does The Inn at Scituate Harbor have any great views?
Yes, guests often enjoy the harbor view available here.