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About
#5 of 8 hotels in Rockport
Location
4.3
Cleanliness
4.5
Service
4.5
Value
4.2
Rockport Inn and Suites is an excellent choice for travelers visiting Rockport, offering a family-friendly environment and many helpful amenities to enhance your stay. The rooms offer a flat-screen TV and air conditioning, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease. Rockport Hotel features a 24-hour front desk, baggage storage, and a sun terrace. In addition, as a valued Rockport Hotel guest, you can enjoy a pool and free breakfast available on-site. Guests arriving by vehicle have access to free parking. Given the close proximity of popular landmarks, such as Straightsmouth Lighthouse (0.1 mi) and Twin Lights on Thatcher's Island (1.3 mi), guests of Rockport Hotel can easily experience some of Rockport's most well-known attractions. While in Rockport, experience local shrimp favorites at Roy Moore Lobster Co, My Place by the Sea, or Fish Shack Restaurant. Looking to explore? Then look no further than Bearskin Neck (0.8 mi), Motif Number 1 (0.8 mi), and The Art of David Arsenault (0.7 mi), which are some popular Rockport attractions – all conveniently located within walking distance of the hotel. Enjoy your stay in Rockport!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Indoor pool
Fitness Center with Gym / Workout Room
Free breakfast
Patio
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Pool / beach towels
Heated pool
Vending machine
Banquet room
Meeting rooms
BBQ facilities
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun terrace
24-hour front desk
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Microwave
Flatscreen TV
Complimentary toiletries
Safe
Telephone
Wardrobe / closet
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English
Location
40Car recommended
Grade: 40 out of 100
10Restaurantswithin 0.75 miles
23Attractionswithin 0.75 miles
Contact
183 Main St, Rockport, MA 01966-2026
Getting there
Rental CarsSee all Rockport rental cars
679Reviews11Q+A100Room tips
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Easy check in, good housekeeping service, good breakfast, wonderful pool conditions and, the most important, wonderful customer service. I was pumping for my newborn baby and I really needed a place to store the milk since the fridge didn t have a freezer. They offered to keep it in their big commercial freezer the days I was there, which was a life saver. Everyone I dealt with was kind and empathetic and helped me personally when I needed the most. Toni, Heather, Marley.
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Keri Fitzgerald, General Manager at Rockport Inn and Suites
Responded 6 days ago
Thank you for taking the time to submit your review--much appreciated. I was pleased to read that my staff helped you during your stay as they understand the importance of customer service. I just wanted to clarify that they stored the items in our non commercial freezer which is separate from our commercial storage. Our commercial freezer is only used for our breakfast items and as such we always are mindful to keep non-commercial items outside of this unit. I hope that if your travel plans bring you back to the Rockport, Massachusetts area, you will consider staying with us! Until then, thank you and we appreciate your business.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
Lovely, clean hotel with super easy check in & a great complimentary breakfast bar. Beds were very comfortable. Room had updated decor. Great indoor pool & firepit area. Super close to food, shopping & the waterfront! Would def stay here again!
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Date of stay: June 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Keri Fitzgerald, General Manager at Rockport Inn and Suites
Responded Sep 29, 2022
Thank you for taking the time to submit your review-much appreciated. I appreciate you mentioning how great your room accommodations were and that enjoyed the breakfast. We hope that should your travel plans bring you back to the Rockport area, you will once again stay with us! Thank you again as we appreciate your business.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This wonderful place is a definite gem! We were staying in lots of different hotels on our 2 week trip to the East Coast. This place is wonderful & the staff is quite professional. They love their job and want to make you feel very invited. The rooms are so clean and the beds were a dream to sleep on. We will tell everyone about this great motel.
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Keri Fitzgerald, General Manager at Rockport Inn and Suites
Responded Dec 22, 2022
Thank you for taking the time to submit your review--much appreciated! I'm so pleased to read that you enjoyed your stay with us here in Rockport, Massachusetts. It truly is a special location and has so much to offer. Thank you for mentioning my staff and that they made you feel welcome. We understand that you have choices when it comes to lodging venues, so it is important that all of us here at the Rockport Inn & Suites extend the red carpet and make you feel at home. If your travel plans in the future bring you back to Rockport, I hope you will stay with us once again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Spent a couple days in Gloucester and decided to save a few dollars and stay here. We are so glad we did! Nice, renovated clean rooms. The pool was huge and very clean as well. Everything was up to our expectations. Breakfast was a bit lacking, but it was just a continental breakfast, so it is what it is. I wouldn’t hesitate to stay here again.
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Date of stay: October 2022Trip type: Traveled with family
Room Tip: You could have a room facing outside or you can have a room inside the building.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Keri Fitzgerald, General Manager at Rockport Inn and Suites
Responded Dec 22, 2022
Thank you for your review--much appreciated. Thank you for mentioning how clean your room was during your stay. We have a wonderful housekeeping staff that takes special pride in making sure all our guestrooms are clean and inviting. Our swimming pool is always a big hit with our guests, so I'm happy to read that you had time to get some swim time in! I hope that if your travel plans bring you back to the Rockport, MA area, you will once again stay with us. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Josh R wrote a review Oct 2022
Had a really good trip went here for a wedding october 7th and the property was so nice I felt like I was at home the front desk staff were helpful and a guy named Shawn that works there is awesome and super personable!!
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Date of stay: October 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Keri Fitzgerald, General Manager at Rockport Inn and Suites
Responded Dec 22, 2022
Thank you very much for your review--much appreciated! So happy to read that you enjoyed your stay with us and that Shawn was helpful. Shawn is an absolute people person and he is always trying to make sure that our guests are happy during their stay. I hope that if your travel plans bring you back to the Rockport, MA area, you will once again choose to stay with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Once again, we allowed ourselves to have reasonably high expectations based on the hotel website. In actuality, the hotel is very ordinary at best. The staff was not particularly friendly, the room was small and inadequately equipped and overall we were disappointed with our experience. We had hoped for better.
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Date of stay: September 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Keri Fitzgerald, General Manager at Rockport Inn and Suites
Responded Feb 14, 2023
Thank you for your submitting your review of your stay with us. We hope that if your travel plans bring you back to the Rockport, Massachusetts area that you will once again stay with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room was ok, A/C didn’t work but my major complaint is the staff they are beyond rude and won’t help with anything absolutely terrible for the price we paid to stay seemed bothered with any questions we had
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We had booked a room with 2 queen beds for us and two children. On checking in, we were told that they had overbooked the rooms so we were given a suite at no extra charge. Good points: the suite was very spacious and the upstairs bed was very comfy. The fitness centre was great and very clean. We enjoyed the walk into town each day (about a mile). The outside of the inn was lovely with some attractive plants. We could park right outside our room. The pool was a good size (and mostly completely empty) and we liked sitting by the fire pit. The breakfast had plenty of different items including fresh fruit and yoghurt. Not so good points: had to go and ask for bedding for the sofa bed. We were given a sheet with a rip in it, only one pillow and pillow case, a duvet cover but no duvet and a blanket. I went to ask for a duvet and was given a thin throw instead. The pool was freezing - my son’s lips actually turned blue! There were no instructions for how anything worked. We battled with the air conditioning and the shower, but worked them out eventually! The staff were helpful when asked for extra towels etc.…
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Keri Fitzgerald, General Manager at Rockport Inn and Suites
Responded Sep 29, 2022
Thank you for taking the time to submit your review. Thank you for mentioning how spacious and comfortable the suite was during your stay. Our hotel is conveniently located near downtown Rockport and many of our guests enjoy walking to the area to frequent the fine shops and restaurants. Rockport is a great area to visit year round and we thank you for staying with us and hope to see you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The property does not look like this, it is out dated in area's and needs a lot of tlc. The bathroom was discussing. Not enough towels. The breakfast is a joke and they use all throw away prepackaged food, terrible for the environment. The staff tried hard, but missed the mark. They had a lot of excuses, not real solution's.The rooms are not services during our stay, constantly was in need of refills, had to call the front a million times, not enough towels, were given hand towels to use a bath towel. Room card won't work many times, kept having go to front desk. Paid 300 a night....total rip off. Thankfully booked thru 3rd party, spent about 2 hours, but getting my money back.
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Date of stay: August 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Keri Fitzgerald, General Manager at Rockport Inn and Suites
Responded Sep 29, 2022
Thank you for taking the time to submit your review. As we mention to all our guests upon check-in that stay with us multiple nights, we do not have daily housekeeping. We keep a stock of towels and many amenities at the front desk for our guest's convenience. Thank you again for staying with us as we appreciated your business.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for 1 night at the end of a New England road trip before heading home. This was easily the worst place we stayed during this trip. Check-in was efficient as they gave us a room two hours before our allotted check-in time. Our room was in the main building overlooking the indoor pool. The room was dark, in need of some modernization, and not as clean as I would expect, especially the bath. It wasn't the sort of place you would walk barefoot on the carpet. During our stay, they were having a heatwave and the aircon worked fine if a little noisy. It is a bit of a hike into town and parking in Rockport is a bit of a lottery. Fortunately, there is a shuttle bus that suited our times but not great if you want to go out late as it stops running after 6pm. Breakfast was the worst part. A bowl of hardboiled eggs, insipid coffee, and various high sugar, high gluten food-like items. We grabbed a couple of bananas and drove the 15 minutes to the nearest Wholefoods! In conclusion, decidedly average and not great value for money. I definitely won't be back.…
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Date of stay: July 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
PRICE RANGE
$128 - $178 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
rockport hotel rockport
LOCATION
United StatesMassachusettsCape AnnRockport
NUMBER OF ROOMS
79
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Frequently Asked Questions about Rockport Inn and Suites
Which popular attractions are close to Rockport Inn and Suites?
Nearby attractions include Shalin Liu Performance Center (0.7 miles), Front Beach (0.7 miles), and Rockport Art Association & Museum (0.7 miles).
What are some of the property amenities at Rockport Inn and Suites?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Rockport Inn and Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Rockport Inn and Suites?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at Rockport Inn and Suites?
Yes, free parking is available to guests.
What are some restaurants close to Rockport Inn and Suites?
Conveniently located restaurants include Brothers Brew Coffee Shop, Feather & Wedge, and Rockport House of Pizza.
Are there opportunities to exercise at Rockport Inn and Suites?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Rockport Inn and Suites located near the city center?
Yes, it is 0.5 miles away from the center of Rockport.
Are pets allowed at Rockport Inn and Suites?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Rockport Inn and Suites offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Rockport Inn and Suites?
Many travelers enjoy visiting Sargent House Museum (3.3 miles) and Annisquam Village Church (2.4 miles).