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Comfort Inn Randolph

3.0 of 5
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1374 North Main Street, Randolph, MA 02368
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1 room 1 adult
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Comfort Inn Randolph
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109 Reviews from our TripAdvisor Community

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Hillsborough, New Jersey
1 review
5 of 5 stars Reviewed 3 weeks ago

I checked into this room for business for one night and the staff was just wonderful!First they allowed me to check in early(coming from out of town this was very important to me.),front desk guy(Jonathan) made the shuttle available to move me around,the second day Sheryl(Not sure if that is her name-front desk lady) extended the kindness to me.They were... More 

Helpful?
Thank Calister1
Dina S, Manager at Comfort Inn Randolph, responded to this review

Hi There Calister1! Thank you so much for taking the time out of your day to praise our hotel and team! I have passed on your review to the staff so they know what an awesome job they're doing! We are working hard on our hotel and we are thrilled to know you enjoyed every moment with us. Come back... More 

Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed January 5, 2016 via mobile

We stayed her on New Years Eve (the hotel was feet from the venue we were going to). On the plus side the room was large and clean. The bed was comfortable. It had all the amenities you would expect (microwave., frig, iron/iron board,etc). On the neg side the 1st floor hallway needs a new coat of paint. The elevator... More 

Helpful?
Thank Arthur B
Dina S, Manager at Comfort Inn Randolph, responded to this review

Dear Arthur B., We appreciate the honest review and we thank you for taking the time to tell us about your stay. We're happy to know you enjoyed your room. We are in the middle of renovations (sorry about the 1st floor, we're working hard to complete it). Make sure you visit again and see all the wonderful additions and... More 

Revere, Massachusetts
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 6, 2015 via mobile

Spent the night here for a friends wedding. The hotel could use some updating but it was fine just for the night. The bed was very comfortable. The only complaint I have was that the room was extremely warm and kept me awake most of the night. The ac wouldn't turn on. In fact, the front of the unit was... More 

Helpful?
Thank travler11223
Dina S, Manager at Comfort Inn Randolph, responded to this review

Dear travler11223, Thank you for your review. We are working hard on updating our hotel and hope to be finished really soon with a brand new hotel to debut. Make sure you stop in and see all the awesome new features we are adding to our property. Warmest Regards, Dina S. More 

Boston, Massachusetts
Level Contributor
82 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed December 6, 2015 via mobile

I stay here every year the night of my company Christmas party. They are in the process of remodeling. Bathrooms super small and as usual the orange juice is watered down. Otherwise nice stay. Everything goes as planned will be there again next year.

Helpful?
Thank terri1124
Dina S, Manager at Comfort Inn Randolph, responded to this review

Hi terri1124! Thank you for your review and being a returning guest with us! We certainly do appreciate your patronage and once we finish with the remodeling, we are positive your stay next year with your company Christmas party will be the best yet! See you soon! All the Best, Dina S. More 

Chappaqua, New York
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed November 21, 2015

The room itself was the best part. Bed was comfortable and clean, heating system worked well....ask for a room on the far side of the main road, it will be much quieter. Easy access to route 93, 95, 24, and 90 etc. Night light in bathroom was actually helpful, attached to blow dryer. Pet peeves: soap hard to open plastic... More 

Helpful?
Thank mv645
Dina S, Manager at Comfort Inn Randolph, responded to this review

Dear mv645, Thank you for taking the time to review our property. We are in the process of renovating our entire hotel and we hope you'll be back soon to see all of our hard work, including a new restaurant on our premises. See you soon! Dina S. More 

Plainfield
Level Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed November 16, 2015

Myself, my husband and my daughter were in town for a boarding school tour. We drove in from New Jersey the dau before and as a result arrived approximately 45 minutes before the start of check in. There was plenty of parking. When I arrived at the front desk and informed the attendant that I was there for check in... More 

Helpful?
Thank Kim P
Dina S, General Manager at Comfort Inn Randolph, responded to this review

Dear Kim P, Thank you for taking the time out of your busy day to review our hotel. As you could see, we are working hard on reimaging our hotel and give our guests the best product and experience. We are happy to know that you enjoyed our new rooms. We are replacing our heaters and ice maker, so it... More 

Baltimore, Maryland
Level Contributor
670 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 257 helpful votes
3 of 5 stars Reviewed November 7, 2015

Booked this hotel very last minute when my plans changed in Boston, very easy to find right off Rte 93, and about 10 miles into the heart of Boston, but unfortunately due to current remodeling, my room smelled of paint fumes, I asked to be changed and all he did was send housekeeping to spray something to basically mask the... More 

Helpful?
Thank tammyBaltimore_Md
Dina S, Manager at Comfort Inn Randolph, responded to this review

Dear tammyBaltimore_Md, Thank you for your candid review of our property. We appreciate you bearing with us during our remodeling and we certainly do apologize for the unpleasant paint fumes you encountered. We are working hard to reimage our hotel and bring the best product and service into the area for our guests. We hope you'll come back and check... More 

Perth, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 29, 2015 via mobile

Stayed 3 nights at this gem of a hotel. Excellent customer service, clean well appointed rooms with very comfortable beds and excellent meals from adjoining bar/grill. Thoroughly enjoyed our stay and would recommend highly.

Helpful?
Thank aussiemichelle70
Dina S, Manager at Comfort Inn Randolph, responded to this review

Dear aussiemichelle70, We just want to thank you for your kind words about our property! The staff strives to offer the best customer service possible to our guests and they are always happy to know that the guests notice their hard work. Come back and see us soon! Warmest Regards, Dina Sudduth General Manager More 

Castle Rock, Colorado
Level Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed October 16, 2015 via mobile

After reading some of the previous reviews I entered with great trepidation, but I figured it's a Comfort Inn, has to be decent. This place was well beyond decent. I'm generally traveling for business ( this time pleasure) so I am a picky guest. The foyer is lovely and inviting, the staff friendly and attentive, the rooms clean and comfortable,... More 

Helpful?
Thank Prosenz
Dina S, Manager at Comfort Inn Randolph, responded to this review

Dear Prosenz, Thank you very much for your heartfelt review! We are excited you enjoyed your stay with us! We are working hard as a team to really give our guests an amazing experience and your words meant a lot to our staff. We hope to see you back really soon! Warmest Regards, Dina Sudduth General Manager More 

Columbia, South Carolina
Level Contributor
69 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed October 2, 2015

This hotel is near Rt. 93 and 95 and convenient to Boston and Providence. Check in was easy and the front desk person was friendly. The room was clean and contained a microwave and mini-fridge. The bed was comfortable with a choice of soft and firm pillows. The air conditioner & heater system in the room was very noisy and... More 

Helpful?
Thank tommygoss
Dina S, General Manager at Comfort Inn Randolph, responded to this review

Dear tommygoss, Thank you for your review of our property. As you may have seen, we are undergoing a major renovation and we are tweaking our service to exceed our guests expectations. You feedback plays a major role in our improvement and we are already implementing some of the great service ideas you provided! We hope that you'll give us... More 

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