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Holiday Inn Express & Suites Boston South - Randolph

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60 Mazzeo Dr, Randolph, MA 02368-3402
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (14)
Room & Suite (18)
Dining (9)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express & Suites Boston South - Randolph
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 2 hotels in Randolph
Location
Cleanliness
Service
Value
Travelers' Choice
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Business Center with Internet Access
Non-smoking hotel
Parking
Internet
Indoor pool
24-hour front desk
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Room features
Air conditioning
Housekeeping
Clothes rack
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English
67Reviews1Q+A4Room tips
Traveler rating
  • 53
  • 8
  • 3
  • 1
  • 2
Time of year
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Popular mentions
Tvrtko1995 wrote a review Feb 2021
Atlanta1916 contributions39 helpful votes
Really excellent hotel, great stuff, nice choice of breakfast, good soundproof, clean, clean, clean. We enjoyed our stay and I can recommend this hotel to anyone. Close to shops and restaurants. We really, really enjoyed our stay!
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Date of stay: February 2021
Rooms
Service
Sleep Quality
Trip type: Traveled on business
1 Helpful vote
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Response from Jerre Leahy, Other at Holiday Inn Express & Suites Boston South - Randolph
Responded Feb 28, 2021
Thank you for leaving us such a wonderful review! We are thrilled that you had an excellent stay with us and that you were pleased with our staff, complimentary breakfast, clean accommodations, and the convenient location. Customer service and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your recommendation and look forward to seeing you again.
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Jdouyon wrote a review Jan 2021
7 contributions5 helpful votes
I went to go check in at 3:30am after realising my heater wasn't working. I booked directly under the IHG website and Book the night before as the website prompted. Big mistake. She continuously started making excuses about why she cannot check us in, From her audit taking 45 minutes to apparently we use a 3rd party website although that makes no sense as I used ihg.com to locate the hotel. I used to be an auditor for an ihg hotel and even called my best friend to see if this excuse was logical as he's currently a night manager at another ihg hotel. He said its a 5 minute procedure... Big mistake coming here... If your in a last minute situation, don't come here, there's no hospitality and the excuses are ridiculous. Attitude and lies- ended up going to the comfort inn down the street.
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Date of stay: January 2021Trip type: Traveled with family
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Response from Jerre Leahy, Other at Holiday Inn Express & Suites Boston South - Randolph
Responded Jan 11, 2021
Please accept our sincere apology for your inconvenience with one of our staff members. We will be addressing the issues you mentioned with the night crew to be sure these mistakes don't happen again. It is our hope that you will consider staying with us in the future to show you the hospitality you deserve and should expect from our brand. If you have further comments or concerns and you would like to discuss them with the general manager please don't hesitate to give us a call.
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Franklin wrote a review Dec 2020
1 contribution
We had an excellent stay and the staff were friendly, professional and outgoing. The front desk clerk noticed a slight limp and arranged a room near the entrance. Thank you Nancy for all the extras. FGT
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Date of stay: December 2020Trip type: Traveled on business
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Response from Jerre Leahy, Other at Holiday Inn Express & Suites Boston South - Randolph
Responded Dec 6, 2020
We are glad to read how much you enjoyed your stay at our hotel! We could not be happier that we were able to impress you with our service and accommodations. Our team strives to deliver excellent service, so learning that we have succeeded this means so much to us. We value your business and hope to welcome you back soon.
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Yvelyne R wrote a review Oct 2020
1 contribution
We had a Good time we only stayed for 2 days. COVID 19 rules was followed . Very clean place, indoor pool smell clean my kids enjoyed the stay and every time we go to Randolph MA That place would be the place
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Date of stay: October 2020Trip type: Traveled with family
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Response from Jerre Leahy, Other at Holiday Inn Express & Suites Boston South - Randolph
Responded Oct 20, 2020
We appreciate your feedback as a valued guest of ours at the Holiday Inn Express & Suites Boston South Randolph. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. We look forward to welcoming you back again soon!
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Alcora D wrote a review Oct 2020
1 contribution
1st the clerk confused me we another guess told me my reservation was canceled yelling back and forth with a guess not cool,no soap in bathroom. Thank God I carry Lysol Spray and Wipes After cleaning, then a few glasses of wine Were Good
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Date of stay: October 2020Trip type: Traveled as a couple
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Response from Jerre Leahy, Other at Holiday Inn Express & Suites Boston South - Randolph
Responded Oct 20, 2020
Thank you for taking the time to share your experience. We apologize for your inconvenience at check-in. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
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PRICE RANGE
$105 - $231 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMassachusettsRandolph
NUMBER OF ROOMS
101
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Frequently Asked Questions about Holiday Inn Express & Suites Boston South - Randolph
Which popular attractions are close to Holiday Inn Express & Suites Boston South - Randolph?
Nearby attractions include Showcase Cinema De Lux (0.1 miles).
What are some of the property amenities at Holiday Inn Express & Suites Boston South - Randolph?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Holiday Inn Express & Suites Boston South - Randolph?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Boston South - Randolph?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Boston South - Randolph?
Conveniently located restaurants include Not Your Average Joe's, West End Bar & Grill, and Outback Steakhouse.
Are there opportunities to exercise at Holiday Inn Express & Suites Boston South - Randolph?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Holiday Inn Express & Suites Boston South - Randolph located near the city center?
Yes, it is 0.9 miles away from the center of Randolph.
Are there any historical sites close to Holiday Inn Express & Suites Boston South - Randolph?
Many travelers enjoy visiting Eleanor Cabot Bradley Estate (4.1 miles) and General Sylvanus Thayer Birthplace (4.1 miles).
Is Holiday Inn Express & Suites Boston South - Randolph accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.