Crowne Pointe Historic Inn, Spa & Restaurant
82 Bradford St, Provincetown, MA 02657-1369
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About
#6 of 15 hotels in Provincetown
Location
4.8
Cleanliness
4.7
Service
4.6
Value
4.2
Travelers' Choice
Escape to our historic 4 Diamond inn in Provincetown, steps to shops, restaurants, galleries, and the beach. A couple of blocks away from world famous whale watching. Our inspired Provincetown lodging includes 40 rooms in 6 historic buildings enveloping a beautiful pool courtyard. Enjoy unforgettable massages and treatments at our award-winning spa or enjoy amazing cuisine at our romantic Pointe Restaurant at our Provincetown hotel. Experience luxurious rooms and suites with fireplaces, whirlpool tubs, private decks, and wonderful views that rival all other hotels in Provincetown, MA!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Sauna
Free breakfast
Spa
Adults only
Baggage storage
Paid private parking nearby
Street parking
Wifi
Hot tub
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Body wrap
Couples massage
Facial treatments
Steam room
Concierge
Non-smoking hotel
Laundry service
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Room features
Bathrobes
Air conditioning
Private balcony
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Charming
Location
82 Bradford St, Provincetown, MA 02657-1369
Crowne Pointe Historic Inn, Spa & Restaurant
Getting there
Great for walkers
Grade: 100 out of 100
100
Boston Logan International Airport
47.3 mi•
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Provincetown Airport
2.2 mi•
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Rental Cars
64 Restaurants
within 0.3 miles
1097Reviews11Q+A100Room tips
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Our 10th stay at this perfect place. The best location within walking distance of all of downtown Provincetown restaurants and nightlife but on a quiet street. Beautiful rooms and the staff takes impeccable care of the grounds and rooms. Excellent cooked to order breakfast and lovely happy hour daily too.
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: We love room 102.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Behind the friendliness and refinement— the front desk staff were always very nice to us, there is a unprofessional management team that is both unresponsive and dishonest. Tip #1: At check-in, DO NOT turn in your credit card without asking for an invoice and making sure those match the charges you agreed to on your original reservation. Continue to ask for invoices every morning after breakfast to ensure that any charges match your incidentals and that no ghost or unexpected charges turn up. I trusted them so I did not ask for invoices and I was overcharged behind my back. Tip #2: Also at check-in, if you have or were promised any promos, unused vouchers, credits, etc. Make sure you ask for the manager on duty, state the offers clearly and get an acknowledgement (preferably in writing) that they will be honored. We trusted them and later the credits we were promised were not applied. Tip #3: Make sure you address every complaint clearly and in-person. The front desk staff at the Crowne Pointe has been told to avoid confrontation. The cowardly management playbook is to defer, to postpone until you have checked out and left the hotel. A typical manager response goes something like this, "Let me talk to my staff" (manager knows he will not) or "Let me review our records" (manager knows he won't) "...and get back to you later" (manager knows that he will probably never get back). Tip #4: Use a credit card that you know will protect you against unauthorized charges or unfulfilled services Tip #5: At check out, ask for a printed bill and get it signed or stamped by the hotel. This is the final bill. Ask for the manager and dispute or confront immediately if you find bogus charges. Do not leave the premises until bogus charges are credited and you receive a credit slip. Like a first date that went wrong after you kissed goodbye. Smiles and humor face-to-face, betrayal and disappointment when you get home. What could have been a great experience or a 5-star review turned into a 1-star after we checked-out and uncovered the theft. After a dozen emails and phone calls (good luck getting through) over the course of 3 weeks, manager Harrie Jones (or shall we call him Bernie Jones?) eventually came back with a lame response. He still cannot explain what the extra charges on our credit card were for! He totally ignored our original reservation and the room charge credit we had arranged at the time we made the reservations. Manager Jones also went on a retaliatory attack, accusing our party of illicit behavior that he, of course, did not and has not, after two months, been able to prove. How is that possible ? Perhaps because there was no illicit behavior? Even if he believed there was illicit behavior, why is he waiting two weeks to bring up the claim in the midst of a complaint for bogus charges? why didn't manager Jones contact the authorities or address the alleged event at the time he claims it happened? Manager Jones cannot claim that "there have been photos sent to us with someone in your party displaying illicit behavior" and later ignore the customer and fail to substantiate that claim by providing those photos. Fair to say, if you follow all of the tips above, maybe (and only maybe) if the front desk happens to get all your bills right, you will have a good stay. Just remember; if you ever bring forward a complaint after checking out, the customer will NEVER be right at the Crowne Pointe Inn & Spa.…
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Date of stay: September 2023Trip type: Traveled with friends
Value
Location
Service
Room Tip: Get a printed invoice as you check-in and every morning until you check out
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Perfect Location with included on site parking. Short walk to shops, restaurants and shows. Our cozy room exceeded our expectations! The pool and hot tub are open 24/7. They serve breakfast daily and also have complimentary wine, cheese and crackers in the evenings. We will definitely be back!!
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Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Harry J, General Manager at Crowne Pointe Historic Inn, Spa & Restaurant
Responded 3 weeks ago
Hi Debski! Thank you so much for taking the time to share your experience while staying at the Inn. We love that you enjoyed your stay with us! When it comes to location, a block away from everything happening in Ptown is in fact the perfect location. We cannot wait to see you again soon. Until next time, Harry
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wonderful location, beautiful landscaping, many areas outside to relax, nice having a pool to cool off, nice breakfast, wonderful staff ( I should have have said this first!). I would definitely return as would my partner. Easy access to all you may want to see
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Date of stay: July 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Harry Jones, General Manager at Crowne Pointe Historic Inn, Spa & Restaurant
Responded Aug 20, 2023
Hi Christopher, thanks for taking some time to let us know how we're doing! I'm thrilled to hear you enjoyed your visit and location of Crowne Pointe. It really is in the middle of it all! We can't wait to see you again! -Harry
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As in our title, this Hotel meets all of the requirements for an awesome vacation. It is located above th rush and noise of the downtown, yet close enough for a less than five minute walk to the center of entertainment!
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Review collected in partnership with this hotel
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Harry Jones, General Manager at Crowne Pointe Historic Inn, Spa & Restaurant
Responded Aug 20, 2023
Hello Ericnmike - We love that you loved everything about your stay! It's the perfect retreat from all of the action, yet close enough to walk right back into it! Thank you taking time to share your feedback, we truly appreciate it! Come back and visit any time!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Beautiful oasis in the middle of Provincetown! Gorgeous gardens around pool, hot tub, fountains. Incredible made to order breakfast included, as well as wine and cheese happy hour. Very beautiful and comfortable room. Devin and Vince at front desk were helpful and friendly. Dinner at the Pointe restaurant was outstanding, as was the attention from Brecken and our server, Scott. This historic inn is an absolute gem!
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Date of stay: July 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Harry Jones, General Manager at Crowne Pointe Historic Inn, Spa & Restaurant
Responded Aug 20, 2023
H Kathy! Wow, thank you for sharing such a great review! The team is so proud to be here for our guests and I'm elated to learn you were no exception to the servire that we deliver to all of our guests. Thank you so much for taking the time to let us know how're we're doing. Come back and visit soon! -Harry
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have made Crown Point our go to hotel in Ptown for years often going multiple times during the season. The hotel is under new ownership and management and the service and quality has declined considerable. The linens - towels, sheets, pillows were a bit shabby. The rooms and grounds were not as clean. Previously the grounds were spotless. Outdoor tables were not wiped down and pool towels were not collected. The chef for breakfast was still there thankfully, but the cleanup and prep have declined. Vince was the standout among the staff.
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Date of stay: July 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Harry Jones, General Manager at Crowne Pointe Historic Inn, Spa & Restaurant
Responded Jul 11, 2023
Thanks so much for taking the time to let us know how we're doing. I'm disappointed to hear you feel the service and management has declined from years prior. All of our linen and terry including pillows has been recently replaces. I'm sorry you didn't get to experience that on you visit this time to the cape. I appreciate the kind words spoken for Vince. I will surly share that with him. I'd love to lean more feedback from your stay - please do not hesitate in reaching out to discuss more. Harry
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The grounds are charming and have a lot of character. Very comfortable. Great breakfast set up too with morning coffee. The room was spacious and also comfortable although could use a little upkeep ie: broken blinds, tarnished wall fixtures, etc. But all in all- very happy with my stay.
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Date of stay: June 2023Trip type: Traveled on business
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Harry Jones, General Manager at Crowne Pointe Historic Inn, Spa & Restaurant
Responded Aug 20, 2023
Hi Kitty, Thanks for sharing your feedback with us and where we can be improving. We appreciate you taking the time to let us know how we're doing. Our, included in rate, cooked to order breakfast is crowd pleaser. I'm happy to hear enjoyed that while visiting the Inn. Come back and visit soon. -Harry
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We consider Crowne Pointe our home away from home and stay there two times each year and it never ever disappoints. The facility, the location and staff are all exceptional. John is truly an outstanding chef as we have never had anything but great meals there. Harry is the new GM and is a great addition along with Scotty, Joe and Wes as great additions to an already outstanding staff. Ask for Eric in the spa as he is truly gifted. Housekeeping always does an excellent and timely job. We could not be happier with The Crowne Pointe as it truly is our Happy Place!
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Review collected in partnership with this hotel
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Plain, tiny room in a charming hotel. A block away from Commerce St. Wonderful made to order breakfasts and dailly wine happy hour included. No elevator to 2nd story and no bellhop. There is an inhouse restaurant open in season. Would definitly love to stay again.
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Date of stay: June 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Lots of stairs, not handicap accessible.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Harry Jones, General Manager at Crowne Pointe Historic Inn, Spa & Restaurant
Responded Aug 20, 2023
Thank you for letting us know how your stay was while visiting the Inn. Some of our rooms a very cozy but we believe each of our rooms has something for everyone based on their needs. We don't traditionally have a bellhop, however, all of our team will always help with luggage. We're happy to hear you enjoyed out cooked to order breakfast and our daily social hour. It's the best location to be in the middle of everything, when you want to be on your time. We'd love to have you back anytime! -Harry
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Provincetown area.
PRICE RANGE
$304 - $537 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne pointe historic hotel provincetown, crowne pointe historic inn and spa, crowne pointe historic provincetown
LOCATION
United StatesMassachusettsCape CodProvincetown
NUMBER OF ROOMS
35
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Claim Your ListingCROWNE POINTE HISTORIC INN, SPA & RESTAURANT $178 ($̶3̶0̶9̶) - Updated 2023 Prices & Hotel Reviews - Provincetown, MA
Frequently Asked Questions about Crowne Pointe Historic Inn, Spa & Restaurant
Which popular attractions are close to Crowne Pointe Historic Inn, Spa & Restaurant?
Nearby attractions include Pilgrim Monument & Provincetown Museum (0.2 miles), Provincetown Town Hall (0.1 miles), and Cabot's Candy (0.2 miles).
What are some of the property amenities at Crowne Pointe Historic Inn, Spa & Restaurant?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Crowne Pointe Historic Inn, Spa & Restaurant?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Crowne Pointe Historic Inn, Spa & Restaurant?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Crowne Pointe Historic Inn, Spa & Restaurant?
Yes, free parking, paid private parking nearby, and street parking are available to guests.
What are some restaurants close to Crowne Pointe Historic Inn, Spa & Restaurant?
Conveniently located restaurants include Jimmy's HideAway, Lobster Pot, and Provincetown Portuguese Bakery.
Are there opportunities to exercise at Crowne Pointe Historic Inn, Spa & Restaurant?
Yes, guests have access to a pool and a sauna during their stay.
Is Crowne Pointe Historic Inn, Spa & Restaurant located near the city center?
Yes, it is 0.09 miles away from the center of Provincetown.
Are there any historical sites close to Crowne Pointe Historic Inn, Spa & Restaurant?
Many travelers enjoy visiting Pilgrim's First Landing Park (0.9 miles).
Is Crowne Pointe Historic Inn, Spa & Restaurant accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.