Hotel 1620 Plymouth Harbor
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180 Water St, Plymouth, MA 02360-3839
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (38)
Dining (7)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 02/17/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel 1620 Plymouth Harbor
More questions?
Updated 02/17/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#5 of 10 hotels in Plymouth
Location
Cleanliness
Service
Value
Travelers' Choice
Welcome to Hotel 1620 Plymouth Harbor. This hotel is located in the Waterfront District of Plymouth walking distance to the Mayflower, Plymouth Rock, whale watching cruises and many shops and dining venues.
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Full view
Property amenities
Parking
Wifi
Pool
Complimentary instant cofffee
Hiking
Aerobics offsite
Kids stay free
Highchairs available
Pool / beach towels
Indoor pool
Heated pool
Vending machine
Archery offsite
Bowling offsite
Canoeing offsite
Patio
Raquetball offsite
Tennis court offsite
Walking tours
Water park offsite
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Picnic area
Shared lounge / TV area
First aid kit
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Housekeeping
Telephone
Wardrobe / closet
Coffee / tea maker
Flatscreen TV
Bath / shower
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English
Location
Full view
94Great for walkers
Grade: 94 out of 100
32Restaurantswithin 0.3 miles
13Attractionswithin 0.3 miles
532Reviews13Q+A91Room tips
Reviews
Traveler rating
- 313
- 135
- 49
- 19
- 16
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Popular mentions
This hotel was so accommodating and personable. It was pet friendly and impeccably clean. The clerk at the desk was genuinely nice and very informative. The pool was gorgeous only Covid restrictions were in place. Beautiful rooms. We will return. Got to see a lot of the Mayflower attractions.
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Date of stay: January 2021Trip type: Traveled as a couple
Helpful
Response from Jenna Bergamino, General Manager at Hotel 1620 Plymouth Harbor
Responded 3 weeks ago
Thank you for taking the time to share your experience on Trip Advisor! I am happy to hear that you enjoyed your stay with us and found the team to be nice and informative. Our hotel is in a perfect location for anyone wishing to see some of the historical attractions in Plymouth as well as for anyone here to celebrate a birthday or anniversary. The hotel is within walking distance to all of the restaurants and shops! Now, you can even bring your furry friend along for any of your getaways as we are pet friendly! We recognize that pets are part of the family and deserve a vacation from home too! During this time, our hotel is following COVID CDC guidelines and we are taking extra precautions- utilizing an electrostatic spryer- to ensure all of our guests have a clean and safe stay during this time. We look forward to serving you again in the future!
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When I called the main number to see what the availability and amenities were the lady specifically told me that there was a hot breakfast provided. That was not the case, which I did not find out until the next morning. If I had known this ahead of time I could’ve made arrangements to get breakfast elsewhere. I was also told that the pool was available. When I got to the check-in desk, I was handed a welcome letter that also stated that the pool was open, and it listed the times. Not only was it listed, but the section about the pool was specifically highlighted. When I came back that evening and went to use the pool I learned that it was shut down. I was also told that I was getting a balcony view at the time of purchase, however, when I got there I was told that there were no balcony views available, even though I had already reserved the balcony view. As far as the room itself, it was pretty decent other than a hair clip on the side of the bureau from the previous occupant and debris behind the main door. This is not a huge deal, however, it did make my wife uncomfortable. She felt as though the room had not been cleaned thoroughly considering they did not notice these things. We stay in Plymouth once or twice a year and this was our first time trying this hotel. Unfortunately I am quite disappointed with these issues. I understand that this is a difficult time and changes were made based on that, however if I was told about these things ahead of time, I could have made arrangements accordingly. I was given one story over the phone, but received something different when I got there. It was too late to go somewhere else so I had to deal with it.…
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Date of stay: January 2021Trip type: Traveled as a couple
Helpful
Response from Jenna Bergamino, General Manager at Hotel 1620 Plymouth Harbor
Responded 4 weeks ago
Thank you for taking the time to share your experience on Trip Advisor. I am sorry to see that we fell short of your expectations during your stay. I apologize for any confusion with your reservation at the time of booking and when you checked in. I am sorry to hear that you were misinformed about amenities available at the hotel. Unfortunately, here at the hotel we currently do not have our Bistro open. Although open for a very brief period in the summer of 2020, the Bistro has been closed for the last six months. We do our best to communicate this with our guests during the time of booking and at the time of check in as well as in the welcome letter. I apologize if any wrong information was somehow miscommunicated to you. Our pool is temporarily closed, however, we do hope to open it up again to our guests within the next couple of weeks as we are experiencing mechanical issues. We are working as quickly as possible to get this area back up as running as we understand many of our guests look forward to this feature. We try our best to communicate our pool updates with signage at the front desk. I am sorry to know that we fell short on the cleanliness aspect of your stay. This is certainly not a typical experience. We will share your feedback with the housekeeping team as well. We see this as an opportunity to better serve our guests in the future. We do encourage all of our guests to alert us to any issues they are experiencing, especially in their guest room, so that we can make it right during their stay. We certainly never want our guests to feel as though they need to "deal with it" as a solution. As mentioned in my email to you, please feel free to contact me directly at 508-747-4900 should you wish to further discuss your stay. We hope that you will give us another opportunity to serve you again in the future!
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over priced for what you get. hidden fees, old rooms. stayed here last year and it was awesome, now not so much. will not be staying here again i am not sure what happened but it is not the same as it was in the past
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Date of stay: November 2020
Helpful
Response from Allyson Cashin, Guest Services / Front Office at Hotel 1620 Plymouth Harbor
Responded Nov 20, 2020
Thank you for vacationing in Plymouth, staying with us and taking the time to share your experience on TripAdvisor. I am disappointed to read your review and to know that we didn't meet or exceed your expectations. I will share your review with each of my departments to discuss how we can improve for future guests. Our nightly destination fee is disclosed upon making reservations on all of our associated websites as well as our own. This fee includes access to our pool area, wi-fi and convenient on site parking. I hope you'll give us another opportunity to serve you again in the future.
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We had a nice suite overlooking the pool, spacious and comfy. Having the suite was great for getting take-out since many restaurants are booked fast because of covid. Nice bed and comfy couch for sleeping. Great pool, like a tropical oasis in the atrium. Clean and nice, friendly staff.
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Date of stay: October 2020
Value
Cleanliness
Service
Helpful
Response from Allyson Cashin, Guest Services / Front Office at Hotel 1620 Plymouth Harbor
Responded Oct 22, 2020
Thank you so much for taking the time to leave us a perfect rating here on TripAdvisor! It was our pleasure having you as a guest, and are happy we were able provide you with the quality stay that you deserve. Our pool balcony suites surely are inviting and comfortable. I personally find the dark blue's and grays with the nautical undertones to be so cozy! Our location is unbeatable and within just a short walk to several restaurants all of which offer take-out during these trying times. Our guests often leave their car in the same parking spot for their whole stay, which makes vacation even more enjoyable. Plymouth truly has something to offer to everyone. From dozens of excellent restaurants, bars, golf courses, whale watching tours, historical sights, to beautiful beaches there truly is something for everyone to enjoy. We hope to welcome you back soon!
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Great staff, nice clean rooms...Only problem with your bar not bwing open amd some amenities being unavailable you can't charge a full price, because of that reason but they do anyway...open the bar and the rest of the hotel and then charge full price...if you went to a restaurant and only got half the food you paid for, would you pay full price? No
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Date of stay: September 2020Trip type: Traveled on business
1 Helpful vote
Helpful
Response from Allyson Cashin, Guest Services / Front Office at Hotel 1620 Plymouth Harbor
Responded Oct 6, 2020
Thank you for taking the time to leave us a review here on TripAdvisor after your most recent stay with us. I apologize that you did not receive the fully exceptional experience that you deserve. Due to these unprecedented times a few of our amenities are closed. It is through feedback such as yours that we are able to further build upon the service we provide to our guests. We see every guest as family and every visit as an opportunity to build a lasting relationship. We strive to provide exceptional service and I apologize that we did not fully succeed with you. We hope that you will return and sincerely look forward to being a part of future memories.
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PRICE RANGE
$138 - $330 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
radisson plymouth, plymouth radisson
LOCATION
United StatesMassachusettsPlymouth
NUMBER OF ROOMS
177
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Claim Your Listing Frequently Asked Questions about Hotel 1620 Plymouth Harbor
Which popular attractions are close to Hotel 1620 Plymouth Harbor?
Nearby attractions include National Monument to the Forefathers (0.2 miles), Pilgrim Hall Museum (0.2 miles), and Hedge House (0.2 miles).
What are some of the property amenities at Hotel 1620 Plymouth Harbor?
Some of the more popular amenities offered include an indoor pool, a business center, and meeting rooms.
Which room amenities are available at Hotel 1620 Plymouth Harbor?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel 1620 Plymouth Harbor?
Guests can enjoy free instant coffee during their stay.
Is parking available at Hotel 1620 Plymouth Harbor?
Yes, parking is available to guests.
What are some restaurants close to Hotel 1620 Plymouth Harbor?
Conveniently located restaurants include Cupcake Charlie's, Dillon's Local, and Wood's Seafood.
Are there opportunities to exercise at Hotel 1620 Plymouth Harbor?
Yes, guests have access to an indoor pool during their stay.
Are any cleaning services offered at Hotel 1620 Plymouth Harbor?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel 1620 Plymouth Harbor?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel 1620 Plymouth Harbor offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Hotel 1620 Plymouth Harbor?
Many travelers enjoy visiting National Monument to the Forefathers (0.2 miles), Mayflower II (0.4 miles), and Jabez Howland House (0.6 miles).