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Holiday Inn Express in Plainville

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Holiday Inn Express in Plainville
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166 Reviews from our TripAdvisor Community

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Showing 156: English reviews
Harrisburg PA
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Quite frankly, I'm concerned. Does anyone else find it a bit strange that there is a cover on the pool in the middle of the summer??? It's like 90 degrees out and the pool is closed...hmmm... Ummm and has anyone actually looked to see what may lurk under that cover?

Helpful?
Thank FitnessMandy
IHGService, Guest Relations Manager at Holiday Inn Express in Plainville, responded to this review

Dear FitnessMandy, Thank you for your feedback. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you our guest to let us know how we are doing and how to better meet your needs. If there is anything we can do to make your... More 

Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here in July for one night to attend a concert at Gillette. We were very pleased with the size of the room & the comfort of the beds. The breakfast the next morning was more than adequate. We will definitely be back! Thanks for the great service!

Helpful?
Thank holten65
Keller, Texas
Level Contributor
40 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had heard this was a nice hotel. When we arrived, I was a little less than impressed with its exterior. But inside, it was a pleasant place. The staff was friendly and helpful, and the lobby and room were both in fine shape. The room was a good size for two people, and even though our room was on... More 

Helpful?
Thank jhhoffmann2
Columbus, Ohio
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 22, 2016 via mobile

This hotel is not really visible from the highway. It's near a casino at the plainville exit. The place seemed very new except for the cheesy surround and the unfinished ceiling in the shower. Very young staff. Sometimes never to be seen, but the overall experience was very good. Excellent breakfast with big selection. Mattresses excellent Pillows excellent Bathroom (... More 

Helpful?
Thank Ohio001
Syracuse, New York
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 4, 2016 via mobile

I stay in IHG properties all around the North east. This hotel showed what a cheap manager can do to a place. I arrived, checked in and grabbed a bell cart to get my stuff from my car to my room. This was the first sign, there were two bell carts, one had flat tires and the other one had... More 

Helpful?
Thank Bonnie S
IHGService, Guest Relations Manager at Holiday Inn Express in Plainville, responded to this review

Dear Bonnie S, First of all, thank you very much for your recent stay at our Holiday Inn Express in Plainville, MA. I am so sorry to see you did not enjoy your overall experience with us, especially with the bell cart, internet service and parking area. We will look into these concerns. We’d like to obtain some additional detail... More 

Shutesbury, Massachusetts
Level Contributor
201 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed June 27, 2016

I am not familiar with the area and when we arrived I thought "Who would want to stay here?" I half expected to have the place to ourselves but when we returned from dinner the parking lot was filling up quite a bit and I could tell breakfast would be crowded. We were in Room 206, a king with a... More 

Helpful?
Thank RebeccaMA
Leerdam, The Netherlands
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 31, 2016

We checked in after booking through the IHG app., room was ready and clean, spacious and even quite at the road side of the hotel. We where recognized as Gold Elite members at the front desk and check in was very quick and efficient. We went for diner near the Gilette Stadium (approx. 3 miles down the road), standard Holiday... More 

Helpful?
Thank Willem C
Rocky Hill, Connecticut
Level Contributor
188 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed May 4, 2016

I was a little shocked when I opened the curtains and saw a trailer park behind the hotel, however the hotel was very quiet and I felt safe. The location is right down the road from a casino and it is also very close to the outlets and easy to access from the highway. The rooms were clean and the... More 

Helpful?
Thank RHtravels
Oakland, ME
Level Contributor
49 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 3, 2016

Nothing awful about hotel but as a frequent user of HIEs across the country, I see room for improvement. The shower in our room had mold in the tiles in the shower and for a couple of days, one exterior door would not work (fire hazard - but later fixed). TV in room not as modern (small) as other HIEs.... More 

Helpful?
Thank DCNewsMan
IHGService, Guest Relations Manager at Holiday Inn Express in Plainville, responded to this review

Dear DCNewsMan, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our beds to be very comfortable. However, we would like to apologize for falling short of your expectations regarding our bathroom condition, room amenities and staff. Reviews like yours are very valuable as they enable... More 

Chicopee, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 24, 2016

Pleasant front desk staff. Beautiful, clean room with a king sized bed. Nice complimentary breakfast. 5.5 miles from Gilette Stadium. Outdoor pool for warmer months. I would stay there again for business or pleasure travel.

Helpful?
1 Thank lindahall4444
Questions? Get answers from hotel staff and past guests. Ask a question

32 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service

Additional Information about Holiday Inn Express in Plainville

Address: 164 Washington St, Plainville, MA 02762-1302
Location: United States > Massachusetts > Plainville
Price Range: $150 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express in Plainville 3*
Number of rooms: 60
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Also Known As:
Holiday Inn Express In Plainville Hotel Plainville
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