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Crowne Plaza Pittsfield

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Crowne Plaza Pittsfield
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365 Reviews from our TripAdvisor Community

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Showing 357: English reviews
Level Contributor
3 reviews
2 of 5 stars Reviewed yesterday NEW via mobile

Good News- the bed has six (6) pillows. Bad News- the pillows are so soft they are worthless. No support. Got three hours sleep. Neck hurting --woke several times trying to fold them in some way that I could possibly get any kind of firmness in order to do what pillows are supposed to do.

Helpful?
Thank Xradiowave
Kingston, New York
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed here for an overnight. Perfect central location - five minute walk from shops, movie theater, grocery store, and dining. Extremely friendly staff. Clean, quiet rooms, with fresh linens. While I was there parking was free as well. Would definitely return

Helpful?
Thank K S
Chuck B, General Manager at Crowne Plaza Pittsfield, responded to this review

Dear KS, Thank you for your comments. We are glad you found our location convenient and staff friendly. We look forward to seeing you again. Thank you for staying with us. Sincerely, Chuck Burnick General Manager More 

New York City, New York
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great hotel. Very centrally located to Tanglewood and museums. Nice comfortable room. Helpful staff. The only amenity that could have made our stay perfect would have been a microwave. Would, most likely, stay here again.

Helpful?
Thank Patricia S
Chuck B, General Manager at Crowne Plaza Pittsfield, responded to this review

Dear Patricia S., Thank you for your comments. We are glad you enjoyed your experience and look forward to seeing you again . For future reference we do provide refrigerators and microwaves upon request . Thank you for staying with us. Sincerely, Chuck Burnick General Manager More 

Connecticut
Level Contributor
128 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Chose this hotel based on price and proximity to Tanglewood. Got a $135 rate on Hotel Tonight. Had a bit of a snafu checking in, as the desk was unfamiliar with the previously paid third party reservation and charged my credit card again. They rectified it by Check Out time. Lunch in the hotel restaurant was good- especially the pork... More 

Helpful?
Thank Barbara G
Chuck B, General Manager at Crowne Plaza Pittsfield, responded to this review

Dear Barbara G., Thank you for your comments. We are glad the hotel was able to meet your needs. Thank you for staying with us. Sincerely, Chuck Burnick General Manager More 

New York City, New York
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

I booked last night on Priceline at Crown Plaza after looking for a good one night 7 hour stop after a meeting up state. They say this is a 3.5 star hotel, but don't be fooled. This is barely a 2 star hotel. It is in desperate need of a renovation and new carpeting. My queen bed room was spacious... More 

Helpful?
Thank peterdaisy
Chuck B, General Manager at Crowne Plaza Pittsfield, responded to this review

Dear Peterdaisy, Thank you for your comments. Your feedback is important to us as we plan future improvements. Thank you for staying with us. Sincerely, Chuck Burnick General Manager More 

Travelers are raving about these Pittsfield hotels

Avon, Connecticut
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We have stayed here a few times now. It is centrally located in the Berkshires close to many of its attractions which makes it very convenient. While it is a bit worn and freyed at the edges it is very clean and friendly. The bar and restaurant could use a serious refresh as the place shows its age the most... More 

Helpful?
Thank CaribMonkey
Chuck B, General Manager at Crowne Plaza Pittsfield, responded to this review

Dear CaribMonkey, Thank you for your comments. We are glad you enjoyed your stay. Thank you for staying with us. Sincerely, Chuck Burnick General Manager More 

Arlington, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 24, 2016

I feel like the management of this hotel is taking advantage of visitors to the Berkshires by charging high prices ($400+/night) for an outdated, dreary atmosphere and average service. I have paid much less money for modern, high-quality hotels in NYC. I was very disappointed in my stay, and I will avoid this hotel from now on.

Helpful?
1 Thank CHUNG_MC
Chuck B, General Manager at Crowne Plaza Pittsfield, responded to this review

Dear Cheung_AE, Thank you for your comments. I am sorry you were disappointed with the hotel. As you know prices are based on supply and demand. Our rates are comparable to all of the properties in the area during our peak season. We will continue to make improvements and provide our guest with the best we have to offer. Thank... More 

New London, New Hampshire
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 21, 2016

We were there because of a Road Scholar tour of the Berkshires. Many of our meals for the week were provided by the hotel. Breakfasts were excellent, buffet style with fresh fruits, eggs, bacon, sausages, and so forth. Other meals were equally good. Our room was neat and clean and when we asked for a refrigerator, it was in our... More 

Helpful?
Thank Greatview564
Chuck B, General Manager at Crowne Plaza Pittsfield, responded to this review

Dear Greatview564, Thank you for sharing your experience. We are glad you enjoyed your stay with us. It was a pleasure having you as our guest. Sincerely, Chuck Burnick General Manager More 

Setauket, New York
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 20, 2016 via mobile

We were on the 12 th floor in a room which was very clean, quiet, and had a view of the children's museum. It was easy to find the hotel when driving, and convenient to shops and restaurants. The pool is amazing: Huge, a nice temperature, with a beautiful view, and no echo! The buffet breakfast had a variety of... More 

Helpful?
Thank Setauket3
Chuck B, General Manager at Crowne Plaza Pittsfield, responded to this review

Dear Setauket3, Thank you for your comments. We are glad you were able to enjoy many of the hotel's amenities. Thank you for staying with us. Sincerely, Chuck Burnick General Manager More 

Whitefish, Montana
Level Contributor
98 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
4 of 5 stars Reviewed July 19, 2016

Stayed 4 days for business. King Executive Level (quiet floor #11) There is a "Quiet plaque" by the elevator instructing visitors how to conduct themselves so that everyone can enjoy the quiet. As we travel a lot, we appreciated this floor as an option. It would be nice if our fellow man would try to be more considerate and not... More 

Helpful?
Thank Bfulk
Chuck B, General Manager at Crowne Plaza Pittsfield, responded to this review

Dear Bfulk, Thank you for your comments. I am sorry the housekeeping was inconsistent during your stay. We appreciate your feedback, it will assist us as we continue our effort to improve. Thank you for staying with us. Sincerely, Chuck Burnick General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza Pittsfield-Berkshires Hotel offers a convenient downtown location, minutes from Berkshire attractions including several public golf courses,Tanglewood, Norman Rockwell Museum, Hancock Shaker Village, summer theater. One hour to Albany (NY) Airport. All guestrooms equipped with complimentary high speed internet. Free wireless Internet access in all public/lobby areas. ... more   less 

Additional Information about Crowne Plaza Pittsfield

Address: 1 West St, Rte 7 & West St, Pittsfield, MA 01201-6298
Location: United States > Massachusetts > Berkshires > Pittsfield
Price Range: $132 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Pittsfield 3.5*
Number of rooms: 179
Reservation Options:
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Also Known As:
Crowne Plaza Pittsfield Hotel Pittsfield
Pittsfield Crowne Plaza
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