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We were assigned a room on the 7th floor. The bathroom had not been cleaned- there were hairs on the floor and in the tub, and the sink area had dried water marks. We told the front desk and were given a room on the...More
Just completed a two night stay while visiting The Shrine of Divine Mercy and Norman Rockwell's Museum.
From the moment we arrived the staff was accommodating. The snacks available to guests were a pleasant surprise after a 9 hour drive. As we have come to...More
Response from Chuck B, General Manager at Crowne Plaza PittsfieldResponded June 10, 2017
Thank you for your comments. We are glad you enjoyed your visit. Our new owners do have plans to upgrade the parking garage so soon we will be that much better. Thank you for staying with us.
This is what I wrote to the General Manager on Saturday night. I haven't received a reply:
We will be checking out tomorrow, and plan to post a negative review on Trip Advisor. However, I saw the sign in the elevator saying that you wanted...More
It is obvious the owners sucked all the $ from this site. Some of the staff tried to be helpful but.. there is a posting in the elevator to talk to management before posting problems to tripadvisor. You are kidding - right ? . It...More
I have stayed at this hotel 4 times, its a good location for us to travel to Lenox to see James Taylor and a good starting point for us to head north to Vermont
The hotel rooms are nice but a little out dated but...More
$135 - $373 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Response from HOLIDAYLADY18 | Reviewed this property |
If you have all day activities planned around the area, this is fine to sleep and shower, There are many Inns close by that are alot more appealing if you want to relax and enjoy your overnight stay. There are restaurants to... More
If you have all day activities planned around the area, this is fine to sleep and shower, There are many Inns close by that are alot more appealing if you want to relax and enjoy your overnight stay. There are restaurants to walk to but none that I would ever walk to again!