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Best Western Plus Berkshire Hills Inn & Suites

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Traveler (34)
Room & Suite (37)
Dining (3)
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Overview
  • Excellent48%
  • Very good36%
  • Average14%
  • Poor1%
  • Terrible1%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Suites
Fitness center
Multilingual Staff
2 Star Hotel
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Additional information
Offers from Best Western Plus Berkshire Hills Inn & Suites
Special Offer: BOOK DIRECT & SAVE
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Offers from Best Western Plus Berkshire Hills Inn & Suites
Special Offer: BOOK DIRECT & SAVE
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Rooms
Jul 1Jul 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (521)
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243
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243
187
66
9
3
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All reviewsbreakfast includedthe breakfast areahot itemsclean roomstwo room suitehot breakfastwaffle makerfridge and microwavebagelsnice breakfastnothing fancyconvenient locationking bedfront desk staffnew englandnice staydowntown pittsfield
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1 - 5 of 508 reviews
Reviewed yesterday via mobile

Disappointed in my stay. Elevator felt like it was going to break and when I looked the inspection was expired (see photo) 6/18 while trying to relax I had to listen to jackhammering all day as they were demolishing the cement floor in the laundry...More

Thank Laura S
Hotel's Favorite
Reviewed October 23, 2017

Best Western in Pittsfield has always been our place to stay. Great staff, clean and updated, great complimentary breakfast! Have stayed at several others in the area and always appreciate the Best Western as a favorite.More

Review collected in partnership with Best Western
Thank Marie C
Response from BW_Berkshire, General Manager at Best Western Plus Berkshire Hills Inn & SuitesResponded November 18, 2017

Dear Marie C, Wow, thanks for the great review! I was happy to share this with my staff during a morning huddle. Thank for for staying with us and I hope we can have you back on your next trip to The Berkshires. Sincerely, Bo...More

Reviewed 2 weeks ago via mobile

Clean, friendly, quiet stay. Couldn't have asked for more esp for the price.the room was clean and at a comfy temp. I basically only came to stay the night after visiting with my girlfriends family and left first thing in the morning.

Thank 730zachh
Reviewed 3 weeks ago

Found this was a very nice place. Just on the outside of downtown Pittsfield. Very reasonably priced. Quiet clean and very friendly. Has a very nice breakfast setup, the wifi has no issues. Room was clean and spacious. Staff very friendly and helpful. Will definitely...More

Review collected in partnership with Best Western
Thank danatarboxjr
Reviewed May 1, 2018

Such an exceptional hotel and town. My highest recommendation. Bo the manager was so helpful and went out of our way to make us feel welcome and comfortable. Words cannot describe the beauty of this region.

Review collected in partnership with Best Western
Thank lynwiden
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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Business Center with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Center with Gym / Workout Room
Details
Price range
$101 - $295 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$101 - $295 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (34)
Room & Suite (37)
Dining (3)
Business Center & Event Rooms (6)
Questions & Answers
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Jasmine C
January 6, 2017|
Answer
Response from Steve E | Reviewed this property |
Here is something I found from USA Today: It is virtually impossible to rent a hotel room in the United States if you are under 18, the legal age of majority in all states. The two basic reasons for this are liability and... More
0
Votes
Jacqueline S
November 28, 2016|
AnswerShow all 6 answers
Response from quackmar | Reviewed this property |
I agree with all of the above. Rules can vary based on price, or if there's some kind of special event going on. I would call the hotel. I recall the front desk being very courteous.
0
Votes
Bob D
June 16, 2016|
AnswerShow all 3 answers
Response from W M | Reviewed this property |
No pool, but there is a fitness room with an elliptical and treadmill.
0
Votes
Room Tips
"Top Floor so nobody is above you"
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"Request a room on the back side of the hotel because it quieter"
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"Choose a room at the back of the hotel away from traffic noise."
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"room quiet from outside, noise from upstairs or hallways might be unavoidable"
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