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Best Western Plus Berkshire Hills Inn & Suites

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Traveler (34)
Room & Suite (37)
Dining (3)
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Overview
  • Excellent48%
  • Very good36%
  • Average14%
  • Poor1%
  • Terrible1%
Travelers talk about
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Suites
Fitness center
Multilingual Staff
2 Star Hotel
All hotel details
Offers from Best Western Plus Berkshire Hills Inn & Suites
Special Offer: BOOK DIRECT & SAVE
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Offers from Best Western Plus Berkshire Hills Inn & Suites
Special Offer: BOOK DIRECT & SAVE
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (517)
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504 results
Traveler rating
240
187
66
8
3
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240
187
66
8
3
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All reviewsbreakfast includedhot itemsthe breakfast areahour coffeemake your own wafflesclean roomstwo room suiteshaker villagehot breakfastwaffle makerfridge and microwavebagelsnice breakfastnothing fancyconvenient locationking bedthird floor
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1 - 5 of 504 reviews
Reviewed 3 weeks ago

A clean and comfortable hotel with great breakfast and friendly staffs! The building is old but very clean and well maintained. The beds are are good The internet connection is not always working as expected.More

Review collected in partnership with Best Western
Thank TonyMD2018
Response from BW_Berkshire, Director of Sales at Best Western Plus Berkshire Hills Inn & SuitesResponded 1 week ago

Dear Tony, Thank you for being a recent patron with us, we truly appreciate your business. Thank you just as well for taking the time to write us a generous review, it is our utmost pleasure to be at your service. We hope that you...More

Hotel's Favorite
Reviewed November 12, 2017

I usually stay at this Best Western Plus when I visit the Berkshires. This is my 4th year in a row and the property is great as usual. The GM Bo is always on site when I visit and a pleasure to talk to. He...More

Thank JasonD12
Response from BW_Berkshire, General Manager at Best Western Plus Berkshire Hills Inn & SuitesResponded November 18, 2017

Dear JasonD12, We love to hear from our repeat guests visiting our hotel. We are so excited that you were able to interact with our crew, and appreciated our updated rooms. We can't wait until we see you on your next visit, and hope that...More

Reviewed 4 weeks ago

Stayed here for one night because we got a late start on the way to williamstown Motel was newish, pretty clean. Bed was good and firm, but the pillows were less than desirable (too thin, too soft ). Breakfast was very good (scrambled eggs, sausage,...More

Thank garymwhipple
Response from BW_Berkshire, Director of Sales at Best Western Plus Berkshire Hills Inn & SuitesResponded 4 weeks ago

Dear Mr. Whipple, Thank you for being a recent guest with us, we appreciate your business and equally we appreciate you taking some time out of your day to write us this review. We are happy to hear that everything went well for the most...More

Reviewed March 6, 2018 via mobile

Good value but basic cleanliness (bathroom wasn’t completely clean). Beds comfortable and breakfast was decent. Best to stay on top floor since all walls and floors! are paper thn. Overall good value though.More

Thank Ericraheem
Response from BW_Berkshire, Director of Sales at Best Western Plus Berkshire Hills Inn & SuitesResponded March 10, 2018

Dear Ericraheem, Thank you for being a recent patron with us, we very much appreciate your business. We are happy to hear that overall you were satisfied with you accomodations. We very much apologize for the issue involving the bathroom not being fully clean, thank...More

Reviewed March 4, 2018

I spend 30+ nights a year in hotels for work. I have only written one previous poor review for a hotel. The place is clean and safe. The staff is nice as well as the room. BUT the main reason I am at a hotel...More

Thank LEK10000
Response from BW_Berkshire, Director of Sales at Best Western Plus Berkshire Hills Inn & SuitesResponded March 5, 2018

Dear LEK10000, Thank you for being a recent guest with us, we very much appreciate your business. We very much apologize for the inconvenience you experienced during your stay, no doubt a good night's sleep is extremely important and we understand how frustrating it can...More

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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Business Center with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Center with Gym / Workout Room
Details
Price range
$96 - $229 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$96 - $229 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (34)
Room & Suite (37)
Dining (3)
Business Center & Event Rooms (6)
Questions & Answers
Ask a question
Jasmine C
January 6, 2017|
Answer
Response from Steve E | Reviewed this property |
Here is something I found from USA Today: It is virtually impossible to rent a hotel room in the United States if you are under 18, the legal age of majority in all states. The two basic reasons for this are liability and... More
0
Votes
Jacqueline S
November 28, 2016|
AnswerShow all 6 answers
Response from quackmar | Reviewed this property |
I agree with all of the above. Rules can vary based on price, or if there's some kind of special event going on. I would call the hotel. I recall the front desk being very courteous.
0
Votes
Bob D
June 16, 2016|
AnswerShow all 3 answers
Response from W M | Reviewed this property |
No pool, but there is a fitness room with an elliptical and treadmill.
0
Votes
Room Tips
"Top Floor so nobody is above you"
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"Request a room on the back side of the hotel because it quieter"
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"Choose a room at the back of the hotel away from traffic noise."
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"room quiet from outside, noise from upstairs or hallways might be unavoidable"
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