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BEST WESTERN PLUS Berkshire Hills Inn & Suites

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GreenLeadersPlatinum level
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395 Reviews from our TripAdvisor Community

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Showing 384: English reviews
Newton, New Hampshire
Level Contributor
109 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Good place to stay for a night or 2. We did an overnight after a concert at Tanglewood to do some touring of the area. It's a few miles out of town but within easy driving distance to the places we wanted to see the following day. Although not quite as nice as other BW Plus hotels that we've stayed... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Paul S
belmont ma.
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Staff very pleasant, rooms clean, modern, comfortable, quiet considering it is located on two lane highway. Not walkable to anything, a few miles outside of Pittsfield and 30 minutes to Tanglewood. No pool, guests basically use the hotel just for a night's sleep.

Helpful?
1 Thank rabus
Wellesley, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Great place to stay in the area, especially as there are no two night minimums, easily accessible to Lenox MA and in a quiet location. There is not much to do around the hotel but Lenox is about 10-15 minutes away. The rooms were clean and the staff very friendly.

Review collected in partnership with Best Western

Helpful?
1 Thank jasboston1
New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I am very picky about my hotels. This was fabulous for the price range. Clean comfy beds etc. The staff is beyond friendly and helpful It reminded me of being in the south! Our tv wasn't working at first and we had two people up immediately to fix it. The buffet breakfast we great. Normally these type of breakfasts can... More 

Helpful?
1 Thank karenweitz
Nashville, Tennessee
Level Contributor
344 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is about 3 miles from downtown, so you need to drive. It's fine- clean, friendly, decent rooms. I'm not sure why it's considered 'plus' as I didn't perceive it to be exceptional in any way. The staff were friendly, the breakfast was standard hotel breakfast and the rooms were standard also.

Helpful?
1 Thank bucks17
Brooklyn, New York
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The Best Western was a pleasant but average hotel. We stayed last year in The Hampton Inn which was much nicer but picked this hotel for its lower price and different location. The hotel staff was the best feature, Everyone was very nice and helpful. The room was fine except I really dislike when the sink is not in the... More 

Review collected in partnership with Best Western

Helpful?
Thank Debbie J
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Stayed June 27, 28 and would have stayed the 29th, as we prepaid for the room, but the jacuzzi had a leak they say they were unaware of. We realized it was leaking when 1. It wouldn't hold water, we had to keep filling it. We thought it was a problem with an ill fitting drain plug. 2. Discovered all... More 

Helpful?
1 Thank Dellaharry
pa.
Level Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was pleased to see the TV's were upgraded to digital but was displeased to see that the TV source was analog. That produced a distorted picture that blows up the analog picture to fill the screen with a bloated like quality. One other really bad problem was the sink in the room. When running the water the sink filled... More 

Helpful?
1 Thank Notchbaby
BW_Berkshire, General Manager at BEST WESTERN PLUS Berkshire Hills Inn & Suites, responded to this review

Dear Notchbaby, We value your review, thank you for taking time out of your busy schedule. We really appreciate everyone taking time to share their experience as we are committed to incorporating guest's suggestions and requests in their time here. Your suggestions will assist in us growing as a hotel; you help make us better at what we do! We... More 

Mechanicville, NY, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very clean, staff was cordial, breakfast was very good with many options. Very quiet. Rooms very clean and comfortable. Very nice laundry facility on floor. Non smoking was a very nice amenity. Will definitely recommend and would stay there again in the future.

Review collected in partnership with Best Western

Helpful?
1 Thank John G
BW_Berkshire, General Manager at BEST WESTERN PLUS Berkshire Hills Inn & Suites, responded to this review

Dear John G, Thank you for the review of your recent stay with us. There are so many places to choose when visiting The Berkshires and we thank you for staying with us. Glad to hear the serenity and ambiance our hotel as well as the services provided here allowed you and your family to relax comfortably and enjoy your... More 

Kenosha, WI
Level Contributor
78 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a little bit further out of town, but the lower price makes up for that. The staff is friendly and helpful. The property is clean, well maintained, and has a great breakfast. I would definitely stay here again.

Helpful?
1 Thank tinkerbell328
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly renovated in July of 2011 this Pittsfield, Massachusetts hotel offers all the amenities guests need for a relaxing visit in the Berkshires. The BEST WESTERN Berkshire Hills Inn & Suites proudly offers 59 spaciously appointed guest rooms each complete with microwave, refrigerator, 37-inch LCD television with HBO® and high-speed Internet access. Guests will wake each morning to a delicious complimentary hot breakfast. This Berkshire hotel's additional amenities include an exercise facility, whirlpool suites and fireplace suites. Business travelers will appreciate the quality meeting facilities as well as our business center. ... more   less 

Additional Information about BEST WESTERN PLUS Berkshire Hills Inn & Suites

Address: 1350 W Housatonic St, Pittsfield, MA 01201-7514 (Formerly BEST WESTERN Berkshire Hills Inn & Suites)
Location: United States > Massachusetts > Berkshires > Pittsfield
Price Range: $108 - $334 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Berkshire Hills Inn & Suites 2.5*
Number of rooms: 59
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Also Known As:
Best Western Berkshire Hills Hotel Pittsfield
Ramada Limited Hotel Pittsfield
Ramada Pittsfield
Pittsfield Ramada
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