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BEST WESTERN PLUS Berkshire Hills Inn & Suites

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405 Reviews from our TripAdvisor Community

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Showing 394: English reviews
Boston, Massachusetts
Level Contributor
63 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here a few times when visiting BSO in Lenox, MA. Always happy with our stay. The hotel is clean and up to date and the price still remains a great value. The staff is friendly and accommodating. The free breakfast is far better than most hotels including the higher priced chains.

Helpful?
1 Thank Boxman43
South Paris, Maine
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This Best Western is a very nice place to stay. My husband and I have family in the area and have stayed here on two separate occasions. The rooms are up to date, the beds are comfortable and the staff is friendly. Great choice for the area, and located within 20 miles of many Berkshire Hills attractions.

Helpful?
1 Thank JenAHarris
Cleveland, Ohio
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We had a lovely stay at the Best Western in Pittsfield, MA. The staff were excellent and very helpful and the room was fine. However, the sound-proofing was non-existent. Our room was next to the Fitness Center and that was extremely noisy. Even after the Fitness Center closed, we could hear everything said by the guests in the room next... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Barbara F
Westford, Massachusetts
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Quite dated. Badly needs renovation. Everything is utilitarian. Bathroom in a suite was very poor and small, it was extremely dark with yellowish lights. Sink was outside the bathroom. TV picture quality was terrible. Elevator made lot of noise and looked like made in 1950s, same with the microwave. Lobby was dismal. Breakfast was especially poor. No potatoes. I have... More 

Helpful?
Thank STKSTK
Brooklyn, New York
Level Contributor
105 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Yes indeed this place is very nice indeed. Very clean, extremely friendly staff, and most important, no odd smells. You all know what I mean. Rooms were very clean as was the rest of the hotel. If there was only one downfall it would be the breakfast. We went down two days in a row, only to find the same... More 

Helpful?
Thank Richard S
Greenville
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very clean, basic rooms. Nicely landscaped surroundings, very centrally located and easy travel to many of the popular Berkshire attractions. When checking in we were greeted by a very friendly, cordial, informative duo. Breakfast is included in the price, but unfortunately not to our liking.

Helpful?
Thank myblackdog
New York City, New York
Level Contributor
74 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This was my first time to the Berkshire and to Tanglewood. The location was perfect. Only 10/15 minute drive to Tanglewood. We drove to the nearby towns like Great Barrington and Lenox which were both quaint towns w/ shops and restaurants. We had 2 double beds. We were in the second floor in the back of the building. It was... More 

Helpful?
1 Thank NYCSunshine42
1 review
5 of 5 stars Reviewed 3 weeks ago

Utilized a two room suite: quite comfy. Staff very friendly and supportive. Most poignant feature for a person with asthma. the hotel is very clean. Enjoyed a comfortable stay. Also, hotel conveniently located to Lenox and to Williamstown. Travel to Tanglewood quite easy.

Helpful?
Thank Robert P
North Bellmore
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We really enjoyed our stay here Beds were very comfortable, rooms were very clean, staff was exceptional...Breakfast area had more choices then most places offering free breakfast.. As a family of 8 they let us use the breakfast room to just hang out after our day was over.. all 8 of us were very pleased..

Review collected in partnership with Best Western

Helpful?
Thank SandyL79
Schwenksville, Pennsylvania
Level Contributor
52 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My family with three teenagers really enjoyed staying in this hotel, which provided two double beds, a pullout couch, and an additional space with a king size bed. The only downside about the room was that the bathroom was quite small. The sink was outside the bathroom, but it was still a tight squeeze maneuvering to take a shower.

Helpful?
1 Thank MeriAnneG
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly renovated in July of 2011 this Pittsfield, Massachusetts hotel offers all the amenities guests need for a relaxing visit in the Berkshires. The BEST WESTERN Berkshire Hills Inn & Suites proudly offers 59 spaciously appointed guest rooms each complete with microwave, refrigerator, 37-inch LCD television with HBO® and high-speed Internet access. Guests will wake each morning to a delicious complimentary hot breakfast. This Berkshire hotel's additional amenities include an exercise facility, whirlpool suites and fireplace suites. Business travelers will appreciate the quality meeting facilities as well as our business center. ... more   less 

Additional Information about BEST WESTERN PLUS Berkshire Hills Inn & Suites

Address: 1350 W Housatonic St, Pittsfield, MA 01201-7514 (Formerly BEST WESTERN Berkshire Hills Inn & Suites)
Location: United States > Massachusetts > Berkshires > Pittsfield
Price Range: $98 - $303 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Berkshire Hills Inn & Suites 2.5*
Number of rooms: 59
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Also Known As:
Best Western Berkshire Hills Hotel Pittsfield
Ramada Limited Hotel Pittsfield
Ramada Pittsfield
Pittsfield Ramada
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