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Holiday Inn Hotel & Suites Boston-Peabody

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Holiday Inn Hotel & Suites Boston-Peabody
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302 Reviews from our TripAdvisor Community

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Showing 290: English reviews
Wonewoc
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

We spent 5 days in and around Boston. We just wanted a place to use as a base camp for our travels. If you can time out traffic and don't mind driving this works well. Just don't expect a 5 star hotel. It's dated but clean, I do not care as long as it is clean. The added hunt for... More 

Helpful?
Thank genoinwi
1 review
2 of 5 stars Reviewed yesterday NEW

Rooms are stained carpets, air conditioner so old the noise will keep you awake at night. staff is very nice, only reason I did not move to another hotel while there. Spiders in room, the list goes on and on!

Helpful?
Thank Shelley C

Travelers are raving about these Peabody hotels

Ann Arbor
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Nice greeting on arrival, room was ok, nothing exceptional. Workout area is about the size of a guest room and was 80+ degrees. We asked to turn ac up, someone came to do that but stayed hot. Did not use indoor pool nor ate on property. Several decent restaurants nearby though we only went to a couple for (good) breakfast.

Helpful?
Thank woodhams
New Jersey
Level Contributor
129 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The Holiday Inn Peabody is clean, comfortable with a nice lobby. The hotel is dated, shows some signs of age but is generally well kept. Stayed one night for around $150. A bit pricy considering it excludes breakfast. The breakfast was mediocre at best. Definitely not worth the $11 per adult.

Helpful?
Thank MPCLDC
IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Boston-Peabody, responded to this review

Dear MPCLDC, Thank you for writing a detailed review of your experience. We're glad you found the hotel clean, comfortable, and the lobby well to your liking. We do apologize if we fell short of your expectations, especially with the food selection and overall condition at the hotel. Your feedback has been shared with our entire team for future improvements.... More 

Brockton, Massachusetts
Level Contributor
11 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Carlos was a friend that i hadn't met yet......that changed at his establishment!!!!!!......I was treated with such respect(i witnessed how we were all treated as kings&queens)......they're knowledgeable, friendly, courteous and they work it like they love it!!!!!!......If that isn't efficiency, you tell me what is!!!!!!

Helpful?
Thank joseph l
ssam11, Manager at Holiday Inn Hotel & Suites Boston-Peabody, responded to this review

Dear Mr. Joseph: Thank you so much for taking the time to share your experience at the Holiday Inn Peabody with me/ I love to hear from guest like yourself whom we aim to deliver an extraordinary service while they stay with us. Exceptional guest service is becoming harder to find in all industries and I am delighted and honored... More 

O'Fallon, Illinois
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

The room was clean but sparsely furnished; the room (king) had only one chair at the desk. No place to sit to watch the television. The ice machine and vending on the second floor were not working. Entering and leaving the property was very dangerous with heavy traffic. This is where route 1, route 128, and interstate 95 intersect. We... More 

Helpful?
Thank Chuck109
IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Boston-Peabody, responded to this review

Dear Chuck109, Thank you for posting a candid feedback from your recent stay with us. I was concerned to see that you were not impressed with our property particularly with our room setup, vending machines, and hotel exit. I would like to apologize for any inconvenience these issues may have caused you during your stay. Rest assured, your comments will... More 

Syracuse, New York
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Amazing hotel and staff , from booking a group of 15 rooms to checking out very professional. Let's start with check in greeted with a smile and friendly conversation, the suite was great one of the most comfortable bed I slept in. The staff gave us good choices for restaurants. Breakfast came with the room package was fine, pancakes eggs.... More 

Helpful?
Thank jay s
2 reviews
3 of 5 stars Reviewed 3 weeks ago

The lobby is great, the location is slightly off of the highway but you can still hear it and smell it. My husband and I checked in as a couple and were given a room with two double beds that are hard and tiny. We are on vacation, away from our children and now we have to sleep in separate... More 

Helpful?
Thank Alexis G
IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Boston-Peabody, responded to this review

Dear Alexis G, Thank you for taking the time to express your thoughts and concerns. We are pleased to know you found our lobby great. We would like to apologize you were not satisfied with the room accommodations you received and the location of our hotel. Your review will be used to consider improvements needed and we hope that you... More 

Syracuse, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Overall hotel experience was good except for the fact that they shut the pool down early on Saturday night the 25th due to the increase in kids and the most important was we didnt have any hot water Sunday night the 26th into Monday. I addressed this issue with management and still nothing

Helpful?
2 Thank qudtea
IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Boston-Peabody, responded to this review

Dear qudtea, Thank you for your feedback regarding your stay at Holiday Inn & Suites Peabody, MA. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you had a positive experience during your stay. However, we’re sorry we fell below your expectation regarding the pool schedule and the lack of... More 

New York City, New York
1 review
1 of 5 stars Reviewed 4 weeks ago

Barely slept and noise from a school group all night long running through halls slamming doors knocking on my door late at 2am!! The carpets in the hotel were all dirty and dingy I did not want to take off my shoes! Please renovate this hotel and get security to deal with the group's of people making noise in the... More 

Helpful?
Thank Glenda G
IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Boston-Peabody, responded to this review

Dear Glenda G, Thank you for taking the time to write a review of our hotel. It is regrettable that you did not fully enjoy your recent stay with us. Please allow us to follow up on your concerns. I have sent you a private message in an effort to obtain additional information. I look forward to your response. Sincerely,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn Hotel and Suites Boston - Peabody is conveniently located between Downtown Boston and Logan International Airport and the historical coastal towns North of Boston. Whether you are enticed by the quaint seaport villages of nearby Salem, Gloucester, and Marblehead or the excitement of Boston's Faneuil Hall Marketplace, Freedom Trail, and Fenway Park, the Holiday Inn Peabody is the ideal location to experience all that New England has to offer. Our hotel is now completely smoke-free and renovations are scheduled for completion later this spring. This Boston North Shore hotel will feature 183 newly refurbished guestrooms, including 20 two-room suites. All rooms and suites are equipped with 27' televisions and high speed Internet access. Suites include kitchenettes with mini-refrigerator and microwave and living area with sleep sofa. Unwind in our indoor pool, outdoor courtyard or work out in our fully-equipped fitness center. When hunger strikes, Carrabba's Italian Grill where you can enjoy a casual dinner in a warm, festive environment, the menu offers a variety of freshly made dishes cooked to order in a lively exhibition kitchen. For meetings and social events, our flexible meeting space can accommodate groups from 5-450 people. Ample free parking is available for cars as well as buses. Enjoy ease of access from I-93, I-95, Logan airport (BOS), and Boston's many area colleges for graduation weekends. ... more   less 

Additional Information about Holiday Inn Hotel & Suites Boston-Peabody

Address: 1 Newbury Street, US 1 N & US 128 N, Peabody, MA 01960
Location: United States > Massachusetts > Peabody
Price Range: $122 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Boston-Peabody 3*
Number of rooms: 183
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Boston-Peabody
Holiday Inn Peabody
Peabody Holiday Inn
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