We stayed at the Boston Marriott Peabody on our trip to Salem since the location was ideal and safe! Upon arrival, the hotel itself was pretty empty and quiet, so checking in was quick and easy. The woman who assisted us at the Front Desk (I don't want to butcher her name) was extremely courteous and helpful. Although we were checked into our first room on the first floor with a broken window lock and mold on the curtains, we were quickly moved to a higher floor after I brought this to the attention of the Front Desk and confirmed that I was a Bonvoy Gold Elite member. After being moved upstairs, the rest of the stay was much more pleasant. The room itself was clean enough, but we still wiped everything down to be safe (and because of our initial room issues). The amenities were acceptable and the room was in decent condition. It was nice that we were able to reserve the Fitness Center for personal use (this was a huge plus)! Overall, our stay was perfectly decent. The Boston Marriott Peabody was quiet, safe, and spacious. Despite our initial issues, the hotel staff quickly remedied the situation and made things right which I commend them for. They also followed COVID-19 protocols pretty well, which I was definitely thankful for!

This hotel, although not a new hotel, has a lot to offer. It is a hotel that has a banquet hall for weddings and such plus a few meeting rooms to hold other events. A wedding was held there during the Saturday of our 7 night stay, but we missed those festivities as we were out sightseeing in one of the towns nearby. That is probably the best selling pt for the hotel - it's proximity to other areas on the North Shore. The main lobby was kind of strange though as the path from the front doors to the front desk was easily visible from the bar/lounge area. That seemed a bit awkward as people watchers at the bar would be able to see everybody who entered the hotel. Maybe making the bar/lounge area a bit more separate would alleviate that issue. Regardless of that the room was perfect - a king size bed, a large flat screen TV, a coffee maker with supplies, and a well appointed and clean bathroom with linens, but it only had a very small fridge which could have been larger. The bedding was fine, although the bed itself seemed old and probably needed replacement as I seemed to wind up in the middle every morning. Oh yeah, maybe a room safe should also be available. The other great selling point is the pool. It was well maintained and very clean. The pool area was lacking lounge chairs but a large number of lounge chairs seemed to have been brought to the small area outside next to the pool. Some of those should be brought in every night. There also needs to be smaller tables that can fit between the lounge chairs as the only tables in the pool area were 3 large round ones with 4 normal chairs around each of them. The other good selling pt for the hotel was the restaurant. The food was great, but the menu was limited. And last but definitely not least, the final selling point was the staff. All of the staff from behind the front desk to housekeeping were great. They all seemed to make our stay enjoyable fulfilling all of our small requests - from extra bathroom linens to change for the soda machine. Speaking of which, when we stayed there the soda machines seemed to work well enough, but as our stay drew to a close, those same soda machine started giving me problems with not giving change and not giving back my money. The hotel staff was great about it, but we were told that the service guy was coming the day we were to leave to service those machines. If it was a known problem that the soda machines weren't working properly, a sign on each stating "Out of Order" would have been appropriate. All in all, though, it was a great stay.

Staying at this hotel was a great time travel experience back to the 1970’s. Because I have to guess that Pretty much nothing in this property has changed since then. Room: it was clean. In wall AC provided plenty of cooling but an in wall unit is more of what I’d expect at a lower level property. Large screen tv with good selection of channels. Bathroom was basic but functional with pump dispensers in the shower for shampoo, conditioner, soap. One bar of soap provided for sink. Some proven floor tiles and a basic vanity. View was of parking lot with wooded backdrop. I don’t think there is such a thing as a room with a good view here as it is just a stand along property off the highway. But absolutely no highway noise. And ample parking. Amenities; minimal gym. Small indoor pool. Starbucks in lobby. Bar. Restaurant- breakfast was limited to menu service although buffet options were listed no buffet existed. Looks like there is an option for outdoor seating. Really nothing wrong but it is also nothing to write home about. And below what I usually experience in a full service Marriott. Not a good location if you are planning on touring Boston or doing business in the city. but a decent launch point to enjoy the north shore or do business north of the city. All staff were friendly.