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8A Centennial Drive, Peabody, MA 01960
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Traveler (121)
Room & Suite (41)
Dining (13)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 05/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Boston Marriott Peabody
Updated 05/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 8 hotels in Peabody
Location
3.8
Cleanliness
4.2
Service
4.0
Value
3.8
GreenLeaders GreenPartner
Boston Marriott Peabody is situated in Boston, Massachusetts' North Shore, and a short drive from Salem, Massachusetts, Gloucester and Rockport. Positioned within the Centennial Park business corridor, our Peabody hotel is only 20 minutes from Logan International Airport and downtown Boston. Whether you are traveling for business or leisure, our hotel's staff is dedicated to making your stay unforgettable. At our hotel near Salem, Massachusetts, guests will enjoy our spacious accommodations and deluxe amenities, including FREE high-speed internet, 32" HDTV's and plush bedding. Enjoy a delicious meal at Sophia's, our on-site Peabody restaurant, or relax and stay fit at the indoor swimming pool and fitness center. With 10,735 sq ft of versatile event space, Boston Marriott Peabody creates a distinguished setting for lucrative business engagements, cherished social gatherings, and elegant wedding receptions in Peabody. We have everything you need for a productive and enjoyable stay.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Salon
Parking
Wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Vending machine
Banquet room
Meeting rooms
Baggage storage
Convenience store
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun loungers / beach chairs
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Bathrobes
Air conditioning
Desk
Fireplace
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Room service
Seating area
Separate living room
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Quiet
Languages Spoken
English
Hotel links
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557Reviews9Q+A81Room tips
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bjhotel wrote a review Jul 2022
USA247 contributions117 helpful votes
Staying at this hotel was a great time travel experience back to the 1970’s. Because I have to guess that Pretty much nothing in this property has changed since then. Room: it was clean. In wall AC provided plenty of cooling but an in wall unit is more of what I’d expect at a lower level property. Large screen tv with good selection of channels. Bathroom was basic but functional with pump dispensers in the shower for shampoo, conditioner, soap. One bar of soap provided for sink. Some proven floor tiles and a basic vanity. View was of parking lot with wooded backdrop. I don’t think there is such a thing as a room with a good view here as it is just a stand along property off the highway. But absolutely no highway noise. And ample parking. Amenities; minimal gym. Small indoor pool. Starbucks in lobby. Bar. Restaurant- breakfast was limited to menu service although buffet options were listed no buffet existed. Looks like there is an option for outdoor seating. Really nothing wrong but it is also nothing to write home about. And below what I usually experience in a full service Marriott. Not a good location if you are planning on touring Boston or doing business in the city. but a decent launch point to enjoy the north shore or do business north of the city. All staff were friendly.
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Date of stay: July 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Michael W, Other at Boston Marriott Peabody
Responded 2 weeks ago
Dear bjhotel, Thank you for taking the time to write a review from your recent stay. While it seems we missed the mark to really wow you, based on your comments the items that we have control over, such as staff service, was on point. Hopefully with some tweaks and changes we can win you over the next time you stay with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joe D wrote a review Jul 2022
Newburgh, New York33 contributions12 helpful votes
This hotel, although not a new hotel, has a lot to offer. It is a hotel that has a banquet hall for weddings and such plus a few meeting rooms to hold other events. A wedding was held there during the Saturday of our 7 night stay, but we missed those festivities as we were out sightseeing in one of the towns nearby. That is probably the best selling pt for the hotel - it's proximity to other areas on the North Shore. The main lobby was kind of strange though as the path from the front doors to the front desk was easily visible from the bar/lounge area. That seemed a bit awkward as people watchers at the bar would be able to see everybody who entered the hotel. Maybe making the bar/lounge area a bit more separate would alleviate that issue. Regardless of that the room was perfect - a king size bed, a large flat screen TV, a coffee maker with supplies, and a well appointed and clean bathroom with linens, but it only had a very small fridge which could have been larger. The bedding was fine, although the bed itself seemed old and probably needed replacement as I seemed to wind up in the middle every morning. Oh yeah, maybe a room safe should also be available. The other great selling point is the pool. It was well maintained and very clean. The pool area was lacking lounge chairs but a large number of lounge chairs seemed to have been brought to the small area outside next to the pool. Some of those should be brought in every night. There also needs to be smaller tables that can fit between the lounge chairs as the only tables in the pool area were 3 large round ones with 4 normal chairs around each of them. The other good selling pt for the hotel was the restaurant. The food was great, but the menu was limited. And last but definitely not least, the final selling point was the staff. All of the staff from behind the front desk to housekeeping were great. They all seemed to make our stay enjoyable fulfilling all of our small requests - from extra bathroom linens to change for the soda machine. Speaking of which, when we stayed there the soda machines seemed to work well enough, but as our stay drew to a close, those same soda machine started giving me problems with not giving change and not giving back my money. The hotel staff was great about it, but we were told that the service guy was coming the day we were to leave to service those machines. If it was a known problem that the soda machines weren't working properly, a sign on each stating "Out of Order" would have been appropriate. All in all, though, it was a great stay.
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Date of stay: July 2022
Rooms
Cleanliness
Service
Room Tip: get a room on a higher floor for a quieter time
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jisun Lee, Marketing at Boston Marriott Peabody
Responded 4 weeks ago
Hi joed737, Thank you for taking the time to write us a review. We are excited to hear that you enjoyed our guestrooms, location and our service provided by our staff from Front Desk to Housekeeping. We would also like to thank you for sharing feedback on the cleanliness of our indoor pool and our restaurant Sophia's. We'll address your comments with our team and we sincerely look forward to welcoming you back for a future visit. Sincerely, Jisun L.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Callily wrote a review Jul 2022
Portland, Maine65 contributions43 helpful votes
Stayed here for one night for my DD dance "Nationals". Used the app for early check in, which was available and convenient. 12:00 checkout was a lifesaver seeing that she performed around then and needed every moment to get ready and not worry about packing up and checking out. Will say that the mobile key on the app never worked though. The Pros: Food and drink at the bar were very good. Drinks made extremely well! Service was friendly, no complaints at all here. Same for front desk, very friendly and welcoming. Used room service the next morning and it was delivered quickly, no problems at all. The Cons: The smell. We had a corner room which was very roomy and spacious, but the smell was not a fresh, cleaned, hotel room smell! Not sure if its mold or mildew, it's very hard to explain but it was off putting for sure. I brought my aromatherapy diffuser with me and that helped to mask it, but without it I would have insisted on moving rooms. I saw that other reviewers posted the same thing regarding the smell. Seeing that we were just here for one night, thats about all we can note. Would stay here again if they fix the "smell" problem. Otherwise it will be a hard NO if they have Nationals at this facility again next year.
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Date of stay: July 2022
Rooms
Location
Service
Room Tip: corner rooms are larger
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Michael W, Other at Boston Marriott Peabody
Responded 4 weeks ago
Dear Callily, Thank you for staying with us for your daughters dance competition. I am glad to hear that the services you received were friendly and welcoming. I am sorry to hear that your stay was marred by the smell in your room. WE do everything in our power to ensure that our guests have a great experience. I'm sorry that yours was not. If we had been alerted to the smell in your room we would have been more than happy to assist in either moving rooms or having one of our housekeepers come in to freshen up your room. we hope to be able to serve you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ClaytonIndy wrote a review Jun 2022
Westfield, Indiana6 contributions5 helpful votes
Checked in on the app for 10:15pm, arrived at 10:25pm. Digital key was still processing, so went to the desk to get a key. App states restaurant is open until 11:59pm, however front desk said that the restaurant closed at 11:00pm. We dropped our bags at the room and got back downstairs at 10:40pm. Walk into the bar area and bartender says the restaurant is closed for the night. I mentioned that the front desk said we had 30 mins and should still have a few left, will gladly take up to the room. A lady standing beside him said that Room Service was the only thing available and there was only 10 mins left. Went back to the room and opened the app to order food, however the menu doesn’t populate. Nothing for snacks, nothing for All Day, nothing for anything. We find the card in the room with the QR code on it to open the menu. By the time we did so, guess what? Now closed. Loaded the fam up in the car and went to a fast food place that was open until 2:00am. Unfortunate that they don’t have their own hours correct in their own app/site. Also unfortunate that their front desk staff (literally 30-40 feet away in an open lobby area), don’t seem to know the hours. Or maybe the restaurant person just wanted to leave. Either way, poor service.
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Date of stay: June 2022Trip type: Traveled with family
Room Tip: Avoid if you want to eat there early or late. Don’t get your info from the front desk or app.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Michael W, Other at Boston Marriott Peabody
Responded Jun 21, 2022
Dear ClaytonIndy, I am so sorry for the confusion that my team caused. What, to most, would seem like a simple solution to a problem was made bigger due to miscommunication and lack of effort. I will work with my team to fix these errors so we are able to provide a consistent and reliable service. Again, I do apologize for the issues you experienced and hope that you'll give us an opportunity to show you we can provide an amazing service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ChrisLee33 wrote a review Jun 2022
Manila94 contributions57 helpful votes
Booked a room for my daughter Justine Lee, this is her review: "I stayed in the Boston Marriott Peabody for 13 DAYS. The bus stop was right in front the hotel which made it convenient since I did not have a car. The bed was big, and the room was a decent size. They also served Starbucks coffee in the morning which I personally loved. However, it was all ruined because of this. After the first few nights, I've noticed that I had several bites on my leg, I didn't really think of it at first until it got really itchy. I reported it directly to the Head of Housekeeping: Jason, and was told that they would inspect the room a day after I reported it. Then "delayed" the inspections until the day I LEFT. Not to mention that I was also being ACCUSED of the one bringing in the bed bugs by Jason (which obviously did not come from me) because of how long I stayed. I just called today to ask for an update on the inspection, but was told that there were no findings. They did not even email or notify me regarding the results, and I had to be the one to contact them. The stay wouldn't have been so bad if it wasn't handled this way. Special thanks to Hunter and the other front desk lady that starts with the letter J (she's from Lynn) for genuinely trying to help me during my stay."
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Date of stay: May 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jisun Lee, Marketing at Boston Marriott Peabody
Responded Jul 11, 2022
Hi Christina L, Thank you for taking the time and sharing your recent experience at our hotel. Please accept our sincere apologies for the issues that you experienced during your stay and we will be sure to share your feedback with our housekeeping team for ensure our priority in cleanliness and guest satisfaction. Thank you for your positive comments on the service that Hunter and our Front Desk team provided and we hope to welcome you again in the near future. Sincerely, Jisun Lee
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brian King wrote a review May 2022
Washington DC, District of Columbia1 contribution
The young man at the front desk (Robert), is a true asset to your company. He went above and beyond our expectations and went out of his way to assist us. Really a true gentleman. The hotel lobby was beautiful and recently updated. The rooms, hallways, and common areas really need to be updated. Other than that we had a very pleasant stay.
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Date of stay: May 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jisun Lee, Marketing at Boston Marriott Peabody
Responded May 31, 2022
Hi Compass44405266578, Thank you for your review of our property. We're delighted to hear you had a pleasant stay with us and we will be sure to share your kind feedback with Robert and our team. We're glad our team helped you enjoy your stay in Peabody and we look forward to welcoming you back when you visit! Best, Jisun Lee
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marcus L wrote a review May 2022
Chicago, Illinois119 contributions80 helpful votes
The Boston Marriott Peabody is a clean, comfortable, and well located hotel about 30 minutes northeast of downtown. This hotel should serve as the model for how to treat guests. Jadyn at the front desk is exceptional! Friendly and welcoming, I felt like I was being greeted by an old friend. The hotel staff is great, the public spaces are nice, and the breakfast is tasty. I will be sure to visit this property in the future.
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Date of stay: May 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Jisun Lee, Marketing at Boston Marriott Peabody
Responded May 31, 2022
Hi MarcusL349, Thank you for your positive review! We're so happy you had a great stay with us and we will make sure to share your feedback with Jadyn and our team. Thank you for sharing your feedback about our restaurant Sophia's and we look forward to welcoming you back for a future visit. Best, Jisun Lee
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MikeOhio wrote a review Feb 2022
Westlake, Ohio, United States19 contributions2 helpful votes
We stayed at this hotel for a wedding during the last weekend in January. The wedding was nearby in another location. On the day of the wedding there was a massive snow storm in Boston that dumped 2 feet of snow. The wedding was moved to the next day and we stayed put inside, like everyone else. The staff at the hotel handled everything very well. Many of the staff had to stay at the hotel overnight in order to be at work the next day. I want to say that the reason the stay was so enjoyable was the cleanliness of the hotel and the disposition of the staff. Sean, Director of Operations checked us in. I had a special request for a room location and Sean made it happen. He was always friendly and pleasant asking us what we needed. I found out he had to stay at the hotel a couple of nights due to weather. Stressful, but he never showed it. Then, we spent time in Sophia's restaurant where we met Kate and Betsie who, again, were very professional and friendly to all guests. They too had to sacrifice not being able to go home after work but stayed overnight to serve the guests. The place was kept very clean throughout despite many people coming in from the snow with wet boots. We discovered there was another wedding reception planned at the hotel on the night of the blizzard. The staff pulled off the event and it went on as planned. Service was above and beyond. Good location too if you want to stay by the north shore of Boston and see the sights. Free parking right on site helped. Nice indoor pool.
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Date of stay: January 2022
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Room Tip: Not much to see other than the parking lot and adjacent office buildings. Six floors however.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jisun Lee, Marketing at Boston Marriott Peabody
Responded May 31, 2022
Hi ohiomike999, Thank you for taking the time to review our hotel! We are thrilled that you enjoyed your stay during the wedding. Despite the blizzard, we are glad that our team was able to deliver a positive experience with our service going above and beyond. Thank you for your kind feedback on our restaurant Sophia's and for recommending us to future travelers. We look forward to welcoming you back soon on your next visit to Boston's North Shore. Best, Jisun Lee
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our Globetrotting wrote a review Nov 2021
Monterey, California12 contributions4 helpful votes
I have never experienced a place like this before. I am a longtime Marriott member and can usually trust that I am getting a safe and clean place to stay. The pictures are usually representative of what I'm getting, but in this case it was far from it. As soon as I walked in there was a pretty awful odor and it got even worse once I walked into the room. The room was not clean, it smelled like mold or wet carpet, the carpet was definitely worn, the door was worn and had kick marks all over it, the tile in the restroom was chipped and full of brown dirt like it hasn't had a proper cleaning. I was also given a room where you could hear the freeway noise as soon as you walk in and I was assured that this was a great and quiet room at check in. I have stayed at some pretty bad places but this was awful, so bad I actually had to find another place to stay on a holiday weekend in October. I paid a lot to stay somewhere else, but honestly didn't feel safe here. I was also charged a cancellation fee even though this place was obviously not up to par and the website did not represent what this place really is. Just read some of the previous reviews and do yourself a favor and avoid this place.
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Date of stay: October 2021
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Room Tip: Do not stay here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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jacodevance wrote a review Oct 2021
Sighisoara, Romania6 contributions3 helpful votes
This place is definitely worn around the edges and in desperate need of an overhaul. The hallway carpets have seen better days. The hallway walls need painting. The hallway room doors with metal kickplates make it look like a college dormitory. THE ROOM SMELLED BAD. Thank goodness I brought my own HEPA filter with me. That helped. The beds are SUPER UNCOMFORTABLE ... way too soft. Woke up with a back and neckache. After wiping down the surfaces with Clorox wipes (I've always done this, even before the pandemic), the amount of dirt in the bathroom (gross) and around the coffee service tray was unacceptable. The check in staff was efficient and courteous, although not particularly friendly. The decor of the room was fine, neither impressive nor offensive. Although from the outside it looks like an 80s medical building, the rooms benefit from big windows, and they are effective at limiting the freeway noise outside. The nicest part of the hotel is the lobby. It was updated, clearly ... too bad they didn't manage to remake the guests rooms over as nicely.
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Date of stay: October 2021
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$167 - $330 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
boston marriott peabody hotel peabody, marriott peabody, peabody marriott
LOCATION
United StatesMassachusettsPeabody
NUMBER OF ROOMS
257
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Frequently Asked Questions about Boston Marriott Peabody
What are some of the property amenities at Boston Marriott Peabody?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Boston Marriott Peabody?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Boston Marriott Peabody?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Boston Marriott Peabody?
Yes, free parking is available to guests.
What are some restaurants close to Boston Marriott Peabody?
Conveniently located restaurants include Land and Sea, Capone's Restaurant & Lounge, and Sophia's.
Are there opportunities to exercise at Boston Marriott Peabody?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Boston Marriott Peabody?
Yes, dry cleaning and laundry service are offered to guests.
Does Boston Marriott Peabody offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Boston Marriott Peabody?
Many travelers enjoy visiting The House of the Seven Gables (3.7 miles), Phillips House (2.8 miles), and Saugus Iron Works (4.7 miles).
Is Boston Marriott Peabody accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.