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Extended Stay America - Foxboro - Norton

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Traveler (28)
Room & Suite (43)
Dining (1)

About

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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.
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Property amenities
Breakfast included
Free Parking
Free High Speed Internet (WiFi)
Laundry Service
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair access
Room features
Air Conditioning
Kitchenette
Microwave
Non-Smoking Rooms
Suites
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76Reviews
52Photos
1Q+A
14Room tips
Traveler rating
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Popular mentions
I just want to extend my gratitude to the lovely housekeeper Monica who on short notice did a wonderful job cleaning a room for my handicap mother. We are very grateful for the extended stay for all the accommodations made.
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Response from 00esa, Manager at Extended Stay America - Foxboro - Norton
Responded Oct 29, 2018
We were pleased to read you enjoyed your stay at Extended Stay America and thank you for recognizing Monica with your kind compliments. Please be assured we will recognize him/her at our next staff meeting and read your comments out loud to share with all associates. We appreciate your review and hope that you will visit again soon. Sincerely, Hotel Management
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This hotel needs help. First day in was a surprise that you have to pay all of your stay up front, not just a hold but actual charge of your funds for future nights you may stay. We had problems with television and every day got worse. No local channels at all and they said
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Response from 00esa, Manager at Extended Stay America - Foxboro - Norton
Responded Oct 29, 2018
Ron, we apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience and they bring their own personal items. So we certainly understand why you may have found our amenities a bit different than traditional hotels. But, we are happy to provided kitchenware and other in-room amenities. All these items are available at front desk. If we did not communicate this at the time of check-in, we are sorry. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. Thanks again for your feedback, and we hope that you'll give us another chance and consider staying with us again in the future. Sincerely, Hotel Management
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Hidden Jewel! You feel right at home when you walk in the door to this Hotel. The new manager, Antoine, has been making all kinds of good changes. He & his Staff are very friendly and helpful The rooms are large and attractive & have a nice kitchenette with stardard size
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Response from 00esa, Manager at Extended Stay America - Foxboro - Norton
Responded Oct 17, 2018
Jeri, thank you for being our guest and for taking the time to review your experience at Extended Stay America.  It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We will share your compliments with the team especially Antoine. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
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My husband and I booked this hotel due to the close proximity to nearby Xfinity Center in Mansfield MA. Upon check in we were informed that they were re-doing the roof but would be done by 4pm that day. This was a Saturday check in by the way. Sunday morning at 7 AM we were
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Response from 00esa, Manager at Extended Stay America - Foxboro - Norton
Responded Oct 14, 2018
Thank you for providing us with your feedback. We apologize your stay was impacted by the on-going construction and the cleanliness issue you encountered here. Your feedback is discussed with the concerned team to take the necessary remedial actions and ensure our future guest don’t experience the same. Please consider a return visit to our hotel so that we can provide you with a better stay on a future date. Sincerely, Hotel Management
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Mr.Antoine and Ms. Monica I want to express my gratitude and appreciation to you both,in addition to your evening and night staff at Extended Stay America of Foxboro-Norton MA for the prompt service and excellent care that I received during my stay.Top Rate! Kind and
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Response from 00esa, Manager at Extended Stay America - Foxboro - Norton
Responded Sep 26, 2018
Angela, thank you so much for this awesome review. Making you happy makes us happy! We are glad you loved your well-appointed room and that you enjoyed the excellent service provided by Antoine and Monica. We will pass on your compliments with them. We appreciate you recommending us to future guests and look forward to welcoming you back again soon.   Sincerely, Hotel Management
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Would you bathe in this water?
another picture of wall
more dirt
I hope you can enlarge this to see the stove top closely - filthy!
carpet molding coming apart from wall
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"Go to another hotel"
"Stay somewhere else!"
"Rooms on the second floor were so quiet. No smoke smell in halls or lobby."
"Don't stay there"
"Don't stay here !"
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PRICE RANGE
$90 - $154 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stay nortonnorton extended stayextended stay america norton
LOCATION
United StatesMassachusettsNorton
NUMBER OF ROOMS
101
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