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Clarion Hotel & Conference Center

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Clarion Hotel & Conference Center
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243 Reviews from our TripAdvisor Community

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Showing 243: English reviews
Colchester, Vermont
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 6, 2016

where to begin ... first, the whole place stank like someones moldy basement and is laid out like someone gave a toddler a box of legos and said "here, design a hotel". The rooms on the upper floor had water damage dripping down the ceilings and walls, and the rooms on the first floor had dehumidifiers as standard equipment to... More 

Helpful?
Thank Seth C
Hartford, Connecticut
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed October 27, 2015

This hotel is oddly designed, dark and in disrepair. Although our room appeared clean, the entire hotel as a whole was dingy. One of the doors to the outside near the bar didn't even close. It did not feel safe or secure. There are hotels in far better condition further down the road near the whole foods market. If you... More 

Helpful?
Thank vegstar1
ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this review

Thank you taking the time to share your experience with the Clarion in Northampton. Although our property can be challenged, the staff continues to try to create memorable stays for our guests. Again, we appreciate your feedback. Jeremy Brown General Manager More 

Travelers are raving about these Northampton hotels

Lincoln, Nebraska
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 14, 2015 via mobile

My stay was fair had to help guests find their room or help find the swimming pool and also the so called elevator they had was a lift and it broke down right after my husband used it and he was unable to use it for the rest of our stay and also the some of the staff wasn't friendly... More 

Helpful?
1 Thank Roxanne5533
Fort Salonga, NY
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 22, 2015

We had a family reunion of sorts, and we all stayed together here. The room was very clean. We happened to have had an issue with our room, and when we brought it to the attention of the management, the hotel went above and beyond to make it right with us. Thank you Clarion Northampton!

Helpful?
1 Thank Beth C
ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this review

Hello Beth C, I cannot thank you enough for taking the time to share your experience. By allowing our team the opportunity to address the issue that you experienced, you gave us the chance to make things right and make sure that you were able to enjoy time with family; and not worry about your hotel, which is what we... More 

Boston
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed September 9, 2015

I have stayed at this Clarion many times, and the rooms are always clean, but a little dated. There is some inconsistency in the bathrooms; many are in great condition but some have peeling paint/wallpaper or chipped enamel in the showers (however, they are always clean). Breakfast has been very inconsistent on recent visits; sometimes there is a full hot... More 

Helpful?
Thank Carrie B
Trumansburg, New York
Level Contributor
91 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed September 4, 2015

The Clarion has taken some knocks here...but I think things have changed for this establishment. The rooms were clean, comfortable and even in one of the basement rooms, they were not moldy (maybe the in room dehumidifier was the help there). There were plenty of pillows (soft and softer) and despite the hotel being sold out, it was quiet. Service... More 

Helpful?
Thank Q. C
Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 4, 2015

From my e-mail to the staff/manager/ anyone (no answers): Unfortunately, this e-mail is not to rave to you about how helpful your staff was, how amazing your hotel was or how well my weekend went while in your care. My stay at the Clarion this weekend can be described by none of the above. I was a guest performer at... More 

Helpful?
1 Thank MissKoryBeth
ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this review

Hello Ms. Ancona, Thank you for taking the time to share your experience. I have reached out to you directly to respond to your concerns. We appreciate all of our guests taking time to share their feelings, and look forward to continuing to serve guests' at the Clarion in Northampton. Sincerely, Jeremy Brown General Manager More 

Gloucester, Massachusetts
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed September 1, 2015

My friends and I were staying at the Hotel for a convention being hosted there and we were staying there for a discounted price. The hotel was more pretty on the inside rather than the outside. The parking was very convenient with different spots all over the hotel. The beds were comfortable, and the room was pretty clean. The pool... More 

Helpful?
Thank patricekelly
Broadalbin, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 31, 2015

This hotel was a joke. First they give us a room key to someone else's room and we walk in to their belongings which we easily could have taken. Then we were moved to a non-business room (which we planned heavily on the business room) and did not have any of the things in there we banked on! We brought... More 

Helpful?
2 Thank Carly M
ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this review

Thank you for taking the time to share your experience with the Clarion Hotel in Northampton. We value guests' feedback as it lets us know the key areas that we can work to improve. The Charity event that you indicate was not an event that the hotel was aware of, or that was arranged with the hotel. If a request... More 

Level Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed August 16, 2015

Hotel needs some updating, staff was nice, pools were good, when I complained about the AC they sent maintenance up to fix it, and they did somehow. Water pressure in shower was good, bed was soft with lots of pillows. We got the king bed in our room #219, flat screen tv, coffee maker, blow dryer, ironing board were all... More 

Helpful?
Thank dizydean
Questions? Get answers from hotel staff and past guests. Ask a question

39 photos of this hotel

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities

Additional Information about Clarion Hotel & Conference Center

Address: 1 Atwood Dr, Northampton, MA 01060-4272
Location: United States > Massachusetts > Hampshire County > Northampton
Price Range: $99 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Clarion Hotel & Conference Center 2.5*
Number of rooms: 122
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Also Known As:
Clarion Hotel And Conference Center
Clarion Northampton
Northampton Clarion
Clarion Hotel Northampton
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